2019 VOLVO XC60 TWIN ENGINE Owners Manual

YOUR VOLVO
}}
39
Volvo Structural Parts Statement
Volvo is one of the leading companies for carsafety.
Volvo engineers and manufactures vehiclesdesigned to help protect vehicle occupants in theevent of a collision.
Volvos are designed to absorb the impact of acollision. This energy absorption system including,but not limited to, structural components such asbumper reinforcement bars, bumper energyabsorbers, frames, rails, fender aprons, A-pillars,B-pillars and body panels must work together tomaintain cabin integrity and protect the vehicleoccupants.
The supplemental restraint system including butnot limited to air bags, side curtain air bags, anddeployment sensors work together with theabove components to provide proper timing forair bag deployment.
Due to the above, Volvo Car USA does not sup-port the use of aftermarket, alternative or any-thing other than original Volvo parts for collisionrepair.
Volvo Car USA also recommends using Volvo-approved replacement glass. The use of after-market glass, particularly a windshield, can havean adverse effect on collision avoidance andadvanced lighting systems.
In addition Volvo does not support the use or re-use of structural components from an existing
vehicle that has been previously damaged.Although these parts may appear equivalent, it isdifficult to tell if the parts have been previouslyreplaced with non-OE parts or if the part hasbeen damaged as a result of a prior collision. Thequality of these used parts may also have beenaffected due to environmental exposure.

Related information
Data recording (p. 33)
Driver distraction
A driver has a responsibility to do everythingpossible to ensure his or her own safety and thesafety of passengers in the vehicle and otherssharing the roadway. Part of this responsibility isavoiding distractions, including performing activi-ties that are not directly related to controlling thevehicle in the driving environment.
Your new Volvo is, or can be, equipped with fea-ture-rich entertainment and communication sys-tems. These include hands-free cellular tele-phones, navigation systems, and multipurposeaudio systems. You may also own other portableelectronic devices for your own convenience.When used properly and safely, they enrich thedriving experience. Improperly used, any of thesecould cause a distraction.
For all of these systems, we want to provide thefollowing warning that reflects the strong Volvoconcern for your safety. Never use these devicesor any feature of your vehicle in a way that dis-tracts you from the task of driving safely. Distrac-tion can lead to a serious accident. In addition tothis general warning, we offer the following guid-ance regarding specific new features that may befound in your vehicle:

||
YOUR VOLVO
40

WARNING
Never use a hand-held cellular telephonewhile driving. Some jurisdictions prohibitcellular telephone use by a driver whilethe vehicle is moving.
If your vehicle is equipped with a naviga-tion system, set and make changes toyour travel itinerary only with the vehicleparked.
Never program your audio system whilethe vehicle is moving. Program radio pre-sets with the vehicle parked, and use yourprogrammed presets to make radio usequicker and simpler.
Never use portable computers or per-sonal digital assistants while the vehicleis moving.

Related information
Audio, media and Internet (p. 492)

S A F E T Y

SAFETY
42
Safety
The vehicle is equipped with a number of safetysystems that work together to help protect thevehicle's driver and passengers in the event ofan accident.
The vehicle is equipped with a number of sensorsthat may react in the event of an accident andactivate different safety systems, such as the air-bag system and seat belt tensioners. Dependingon the specific conditions of the accident, e.g.collisions at certain angles, overturning or swerv-ing, the systems react differently to help providethe best protection.
There are also mechanical safety systems suchas the Whiplash Protection System. The vehicleis also built so that a large part of the force of acollision is distributed to the vehicle's members,pillars, floor, roof and other parts of the body.
After an accident, the vehicle's safety mode maybe activated if any important function in the vehi-cle has been damaged.

Warning symbol in the instrument panel
The warning symbol in the instrumentpanel illuminates when the vehicle'selectrical system is in ignition mode II.The symbol will go out after approx. 6seconds if no faults are detected in the vehicle'ssafety systems.
WARNING
If the warning symbol remains illuminated orswitches on while driving and the messageSRS airbag Service urgent Drive toworkshop is displayed in the instrumentpanel, this indicates that something in thesafety system is not functioning properly.Volvo recommends contacting an authorizedVolvo workshop for repairs as soon as possi-ble.

WARNING
Never attempt to alter or repair any of thevehicle's safety systems yourself. Incorrectlyperformed repairs to any system could impairfunction and lead to serious injury. Volvo rec-ommends contacting an authorized Volvoworkshop.
If this dedicated warning symbol is notfunctioning, the general warning sym-bol will illuminate instead and the samemessage will be displayed in the instru-ment panel.

Related information
Safety during pregnancy (p. 43)
Occupant safety (p. 43)
Reporting safety defects (p. 44)
Recall information (p. 45)
Seat belts (p. 47)
Airbags (p. 52)
Whiplash Protection System (p. 46)
Safety mode (p. 61)
Child safety (p. 63)

SAFETY
}}
* Option/accessory.43
Safety during pregnancy
It is important that seat belts are worn correctlyduring pregnancy and that pregnant driversadjust their seating position accordingly.

Seat belt
The seat belt should fit closely against the shoul-der, with the diagonal section between thebreasts and to the side of the stomach.
The lap section of the seat belt should lie flatover the thighs and as far as possible under thestomach. Never let it ride upward. Removeunnecessary slack and make sure the seat beltfits as close as possible to the body. Make surethere are no twists in the seat belt.

Seating position
As pregnancy progresses, pregnant driversshould adjust the seat and steering wheel to aposition that allows them to retain full control of
the vehicle (which means they should be able toeasily reach the steering wheel and foot pedals).Try to maintain as much distance as possiblebetween the stomach and the steering wheel.
Related information
Safety (p. 42)
Seat belts (p. 47)
Manual front seats (p. 184)
Power* front seats (p. 185)
Occupant safety
Safety is Volvo's cornerstone.
Volvo's concern for safety
Our concern for safety dates back to 1927 whenthe first Volvo rolled off the production line.Three-point seat belts (a Volvo invention), safetycages, and energy-absorbing impact zones weredesigned into Volvo vehicles long before it wasfashionable or required by government regulation.
We will not compromise our commitment tosafety. We continue to seek out new safety fea-tures and to refine those already in our vehicles.You can help. We would appreciate hearing yoursuggestions about improving automobile safety.We also want to know if you ever have a safetyconcern with your vehicle. Call us in the U.S. at:1-800-458-1552 or in Canada at:1-800-663-8255.

||
SAFETY
44

Occupant safety reminders
How safely you drive doesn't depend on how oldyou are but rather on:
How well you see.
Your ability to concentrate.
How quickly you make decisions understress to avoid an accident.
The following suggestions are intended to helpyou cope with the ever changing traffic environ-ment.
Never drink and drive.
If you are taking any medication, consult yourphysician about its potential effects on yourdriving abilities.
Take a driver-retraining course.
Have your eyes checked regularly.
Keep your windshield and headlights clean.
Replace wiper blades when they start toleave streaks.
Take into account the traffic, road, andweather conditions, particularly with regard tostopping distance.
Never send text messages while driving.
Refrain from using or minimize the use of acell phone while driving.

Related information
Safety (p. 42)
Reporting safety defects (p. 44)
Recall information (p. 45)
Reporting safety defects
The following information will help you report anyperceived safety-related defects in your vehicle.

Reporting safety defects in the U.S.
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National High-
way Traffic Safety Administration
(NHTSA) in addition to notifying Volvo
Car USA, LLC. If NHTSA receives simi-
lar complaints, it may open an investi-
gation, and if it finds that a safety
defect exists in a group of vehicles, it
may order a recall and remedy cam-
paign. However, NHTSA cannot
become involved in individual problems
between you, your retailer, or Volvo Car
USA, LLC. To contact NHTSA, you may
either call the Auto Safety Hotline toll-
free at
1-888-327-4236
(TTY: 1-800-424-9153) or write to:
NHTSA, U.S. Department of Transpor-
tation, Washington D.C. 20590.

SAFETY
}}
45
You can also obtain other information
about motor vehicle safety from http://
www.safercar.gov, where you can also
enter your vehicle's VIN (Vehicle Identi-
fication Number) to see if it has any
open recalls.
Volvo strongly recommends that if your
vehicle is covered under a service cam-
paign, safety or emission recall or simi-
lar action, it should be completed as
soon as possible. Please check with
your local retailer or Volvo Car USA,
LLC if your vehicle is covered under
these conditions.
NHTSA can be reached at:
Internet:
http://www.nhtsa.gov
Telephone:
1-888-DASH-2-DOT
(1-888-327-4236).

Reporting safety defects in Canada
If you believe your vehicle has a defect that couldcause a crash or could cause injury or death, youshould immediately inform Transport Canada inaddition to notifying Volvo Car Canada Ltd.
Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada - RoadSafety, 80 rue Noël, Gatineau, (Quebec) J8Z 0A1

Related information
Safety (p. 42)
Occupant safety (p. 43)
Recall information (p. 45)
Viewing the Vehicle Identification Number(VIN) (p. 38)
Recall information
On our website, select the "Own" tab on theupper left side of the screen and click the head-ing "Recall Information" on the right side of thescreen. Enter your Vehicle Identification Number(VIN) for your vehicle (found at the base of thewindshield). If your vehicle has any open Recalls,they will be displayed on this page.
You can also enter the Vehicle IdentificationNumber in the search field on the NationalHighway Traffic Safety Administration's (NHTSA)website at: www.nhtsa.gov.

Volvo customers in Canada
For any questions regarding open recalls for yourvehicle, please contact your authorized Volvoretailer. If your retailer is unable to answer yourquestions, please contact Volvo Customer Rela-tions at 800-663-8255, Monday through Friday,8:30 A.M. to 5:00 P.M. EST or volvocars.com/ca.You may also write us at:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
www.tc.gc.ca

||
SAFETY
46

Related information
Safety (p. 42)
Reporting safety defects (p. 44)
Occupant safety (p. 43)
Whiplash Protection System
The Whiplash Protection System (WHIPS) isdesigned to help reduce the risk of whiplash-type injuries. The system consists of energyabsorbing backrests and seat cushions as wellas specially designed head restraints in the frontseats.
WHIPS is activated in the event of a rear-endcollision and adapted to the angle and speed ofthe collision and to the characteristics of the col-liding vehicle.
When WHIPS is activated, the front seat back-rests move rearward and the seat cushions movedownward to change the seating positions of thedriver and front seat passenger. This movementhelps absorb some of the forces that could resultin whiplash.

WARNING
WHIPS is a supplement to the seat belt.Always wear your seat belt.
WARNING
Do not attempt to alter or repair the seat orWHIPS on your own. Volvo recommends con-tacting an authorized Volvo workshop.
If the front seats have been subjected tosevere stress, e.g. in a collision, the seatsmust be replaced. Even if the seats appearundamaged, some of their protective proper-ties may have been lost.
Do not place any objects on the floor behind or underthe front seats or on the rear seat that could preventWHIPS from functioning correctly.