2019 MERCEDES-BENZ SPRINTER ESP

&
WARNING Risk offire due toflammable
materials on hot parts of theex haust sys‐
tem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. #
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R The vehicle becomes grounded, e.g. on a
high curb or an unpa vedro ad
R The vehicle is driven toofast over an
obs tacle, e.g. a curb, speed bu mpor pot‐
hole
R A heavy object strike sth e underbody or
ch assis components
In situations such as this, the body, the
underbody, chassis components, wheels or
tires could be damaged without the damage
being visible. Components damaged in this
wa y can unexpectedly fail or, in the case of an
accident, may not absorb the loads that arise
as intended.
If th e underbody paneling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can collect between the underbody and
th e underbody paneling. These materials may
ignite if they come into contact wi thhot parts
on theex haust sy stem. #
Have theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or #
If driving saf ety is impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediately in accordance
with the traf fic conditions, and contact
a qu alified specialist workshop. Declarations of conformity
Information about
the decla ration of conform‐
ity for wi reless vehicle components USA:
"The wireless devices of this vehicle comply
with Part15 ofthe FCC Rules. Operation is sub‐
ject tothefo llowing two conditions: 1) These
devices may not cause harmful inter fere nce, and
2) These devices must acce ptany inter fere nce
re ceived, including inter fere nce that may cause
undesired operation. Changes or modi fications
not expressly appr ovedby the party responsible
fo r compliance could void the user's authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-e xemp t RSS
st andard(s). Operation is subject tothefo llowing
two conditions: (1) These devices may not cause
inter fere nce, and (2) These devices must acce pt
any inter fere nce, including inter fere nce that may
cause undesired operation of the device."
USA: "Wireless charging sy stem for mobile devi‐
ces (model: WMI2 Wireless Mobile Inter face): this
device complies with Part18 ofthe FCC Rules."
The name and address of there sponsible party
is:
peiker acustic GmbH
Max-Planc k-St r.28-32
61 381 Friedrichsdorf
Germany Diagnostics connection
The diagnostics connection is only intended for
th e connection of diagnostic devices at a quali‐
fi ed specialist workshop. &
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect equipment toa diagnostics
connection in theve hicle, it may af fect the
operation of vehicle sy stems.
As a result, the operating saf ety of theve hicle
could be af fected. #
Only connect equipment toa diagnos‐
tics connection in theve hicle which is
appr ovedfo ryo ur vehicle byMercedes-
Benz. 22
General no tes

R
Traf fic ru les and regulations
R Laws per taining tomo torve hicles and saf ety
st andards Multi Purpose
Vehicle &
WARNING Risk of accident due toa high
cen ter of gr avity
As a result of the high center of gr avity the
ve hicle can skid or rollo ver in theeve nt of
ab rupt steering mo vements and/or inapp ro‐
priate speed. #
Adapt the speed and the driving style to
th e driving characteristics of theve hicle
as well as the pr evailing road and
we ather conditions. Utility
vehicles ha vea significantly higher rollo ver
ra te than other types of vehicles.
If th is vehicle is not operated in a safe manner it
could result in an accident, rollo ver as well as to
se vere or fata l injuries.
In a rollo ver crash, an unbel ted person is signifi‐
cantly more likely todie than a person wearing a
seat belt.
Yo u and all vehicle occupants should alw ayswe ar
a seat belt. Information on problems with
your vehicle
If yo u should experience a problem with your
ve hicle, particularly one that you belie vemay
af fect its safe ope ration, weurge youto contact
an au thorized Mercedes-Benz Center immediately
to have the problem diagnosed and rectified.
If th e problem is not resol vedto yo ur satisfaction,
please con tact an au thorized Mercedes-Benz
Center again or write toone of thefo llowing
addresses.
In the USA:
Daimler VANS US A,LLC
Cus tomer Assis tance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Cu stomer Relations Department
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9 Re
porting saf ety defects
USA onl y:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5 pursuant tothe
"National Traf fic and Mo torVe hicle Saf etyAc t of
19 66".
If yo u belie vethat your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the
Na tional Highw ayTraf fic Saf etyAd ministration
(NHT SA) in addition tonotifying Daimler VANS
US A,LLC.
If NHT SAreceives similar complaints, it may open
an in vestigation, and if it finds that a saf ety
defect exists in a group of vehicles, it may order a
re call and remedy campaign. Ho wever,NHT SA
cannot become in volved in indi vidual problems
between you, your dealer, or Daimler VANS US A,
LLC.
To contact NHT SA,yo u may call theVe hicle
Saf ety Hotline toll-f ree at 1-888-327-4236
(TT Y:1-800-424-9 153); go tohttp://
www.safercar.gov, or write toAd ministrator,
NHT SA, 400 Se venth Street,SW .,Wa shington,
DC 20590, US A.
Yo u can find more information on vehicle saf ety
unde r:http://www.safercar.gov Limited
Warranty
* NO
TEDama getotheve hicle arising from
violation of these operating instructions. Damage
totheve hicle can arise from viola‐
tion of these operating instructions.
Such damage is not co veredby either the
Limited Warranty or the new or used-vehicle
wa rrant y. #
Obser vethe instructions in these oper‐
ating instructions on proper operation
of your vehicle as well as rega rding pos‐
sible vehicle damage. QR codes
forre scue card
The QR code sticke rs are af fixe dto the B-pillar on
th e driver's and front-passen ger side. In theeve nt
of an accident, emergency services can use the
QR code toquickly de term ine the cor responding
re scue card foryo ur vehicle. The cur rent rescue 24
General no tes

Va
ns US A,LLC ("DVUSA") expressly disclaims
any and all liability arising from theex traction of
th is information byunauthorized Mercedes-Benz
personnel.
DV USA will not share EDR data with others with‐
out the consent of theve hicle owners or, if the
ve hicle is leased, without the consent of the les‐
see. Exceptions tothis representation include
re sponses tosubpoenas bylaw enforcement; by
fe deral, state or local go vernment; in connection
with or arising out of litigation in volvin gDV USA or
its subsidiaries and af filiates; or, as requ ired by
la w.
Wa rning: The EDR is a component of the
Re stra int Sy stem Module. Tamp ering with, alter‐
ing, modifying or removing the EDR component
may result in a malfunction of theRe stra int Sys‐
te m Module and other sy stems.
St ate la wsorregulations rega rding EDRs that
con flict with federal regulation are pre-em pted.
This means that in theev ent of such conflict, the
fe deral regulation go verns. As of December 20 16 ,
17 states ha veenacted la wsrelating toEDRs. Co
pyright Information on free and open-source software
Information on license
for free and open-sou rce
software used in your vehicle can be found on the
data storage medium in your vehicle document
wa llet and with updates on thefo llowing website:
http://www.mercedes-benz.com/opensource. Information on
regis tere d trademar ks R
Bluetoo th®
is a regis tere d trademark of Blue‐
toot h SIG Inc.
R DTS™ is a regis tere d trademark of DTS, Inc.
R Dolby ®
and MLP™ are regis tere d trademar ks
of DOLBY Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are regis‐
te re d trademar ksof Daimler AG.
R HomeLink ®
is a regis tere d trademark of John‐
son Controls.
R iPod ®
and iTunes ®
are regis tere d trademar ks
of Apple Inc.
R Burmes ter®
is a regis tere d trademark of
Burmes terAu diosy steme GmbH.
R Microsoft ®
and Windo wsMedia ®
are regis‐
te re d trademar ksof Microsoft Corporation. R
SIRIUS ®
is a regis tere d trademark of Sirius
XM Radio Inc.
R HD Radio™ is a regis tere d trademark of iBiq‐
uity Digital Corporation.
R Graceno te®
is a regis tere d trademark of
Graceno te, Inc.
R ZAGA TSurvey ®
and related brands are regis‐
te re d trademar ksof ZagatSur vey, LLC. General no
tes27

Do not
keep the SmartK eytoge ther with elec‐
tronic devices or me tallic objects. This can af fect
th e SmartK ey's functionality.
% If
th e battery check lamp does not light up
when you press the0036 or0037 button, the
battery is dischar ged.
Re place the SmartK eybattery (/ page 42). Ac
tivating/deactivating the acoustic lo cking
ve rification signal Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Switch Acoustic Lock on or off. Changing
the unlocking settings The
key has thefo llowing adjus table unlocking
functions:
R unlock cent rally
R unlock driver's and front-passenger door
(Cargo Van)
R unlock driver's door (Passenger Van,chassis
ve rsion) #
Toswitch between the settings: press and
hold the0036 and0037 buttons at the same
time for appro ximately six seconds until the
battery check lamp flashes twice.
When the locking function is selected forth e driv‐
er's door or the driver's and front-passenger
door:
R pressing the0036 button a second time
unloc kstheve hicle centra lly Re
ducing the energy consum ption of the
SmartK ey If
yo u do not use theve hicle or a SmartK ey for an
ex tended pe riod, you may deactivate the KEY‐
LESS START function of the SmartK ey. #
Todeactivate: pressthe0037 button on the
SmartK eytwice in quick succession.
The battery check lamp on the SmartK ey
lights up twice quickly and once for longer. #
Toactivate: press any button on the Smart‐
Ke y.
When starting theve hicle with the SmartK eyin
th e slot in the shift console, the SmartK eyfunc‐
tions are activated auto matically. Re
moving and inse rting the mechanical key #
Toremo ve:press release button 2.
Mechanical key1 is pushed slight ly out. #
Pull me chanical key1 out co mplete ly. #
Toinser t:press release button 2. #
Slide mechanical key1 in co mplete ly until it
engages. Re
placing the key battery &
DANG ER Serious damage tohealth
caused byswallowing batteries
Batteries contain toxic and cor rosive subs tan‐
ces. Swallowing batteries may cause serious
damage tohealth.
There is a risk of fata l injur y. #
Keep batteries out of there ach of chil‐
dren. #
If batteries are swallo wed, seek medical
attention immediately. +
ENVIRONMEN
TALNO TEEnvironmental
damage caused byimproper disposal of
batteries Bat
teries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. 42
Opening and closing

Yo
u can operate the electric sliding door in the
fo llowing ways:
R bypressing the sliding door buttons on the
center console
R bypressing the sliding door button on the
door sill (B-pillar)
R using the door handle (inside or outside)
R using thekey
If th e electric sliding door is obstructed while
opening, it mo ves a few centim eters in the oppo‐
site direction and stops.
If th e sliding door is obstructed during the closing
procedure, it opens fully again.
If th e electric mo tor of the sliding door is in dan‐
ge r of overheating, e.g. due tofrequent opening
and closing within a short period, the sliding door
opens fully. The sliding door is then loc ked in
place. The sliding door is operational again af ter
appr oximately 30 seconds.
If th ere has been a malfunction or if the battery
has been disconnected, you can use there lease
cat chtodisconnect the sliding door from the
electric mo tor.Then you can open or close the
door manually (/ page 48). Opening/closing
the electric sliding door
with the but ton &
WARNING Risk of entrapment byopen
sliding door which is not engaged
When you open the sliding door, the sliding
door could hit other people as it mo ves back‐
wa rds. #
Only open the sliding door when tra ffic
conditions permit. &
WARNING Risk of inju rydespite obs tacle
de tection
Obs tacle de tection does not react tosoft,
light and thin objects, such as fingers. These
or other parts of the body could be pressed
against the door frame, for ins tance. Obs tacle
de tection cannot pr event entrapment in these
ins tances. #
When opening and closing the electric
sliding door, make sure that nobody is
within the operating range of the sliding
door. #
If someone becomes trapped, press the
button again tostop the sliding door. Sliding door buttons on
the center console
1 Opens and closes the sliding door on the left
side of theve hicle
2 Opens and closes the sliding door on the
ri ght side of theve hicle Sliding door button on
the door sill (B-pillar)
On vehicles with a partition, button 3is loca‐
te d on the partition next tothe door way at the
le ve l of the inside door handle. Opening and closing
47

When
the sliding door is loc ked, it can only be
opened from the inside bymanually unlocking
locking pin 4. #
Tounlo ck:pull lo cking pin 4upwards man‐
ually or use the cent ral locking button to
unlo ckthe sliding door (/ page44). #
Toopen: briefly press button 1,2or but‐
to n3.
The sliding door opens au tomatical ly.
When you open the door using button 1or
2, you will additionally hear two warning sig‐
nals.
The indicator lamp at theto p of button 1or
2 will flash and button 3will flash.
When the sliding door is comple tely open, the
indicator lamp at theto p of button 1or2
will light up. #
Toclose: briefly press button 1,2or but‐
to n3.
The sliding door closes au tomatical ly.
When you close the door using button 1or
2, you will additionally hear two warning sig‐
nals.
The indicator lamp at theto p of button 1or
2 will flash and button 3will flash.
When the sliding door is comple tely closed,
th e indicator lamp at theto p of button 1or
2 will go out. #
Tosto p automatic ope ration: briefly press
but ton1 or2.
The sliding door stops moving. #
Tolock: push locking pin 3down wards
manually or use the cent ral locking button to
lock the sliding door (/ page44). %
When
youstop automatic operation upon
opening the door, the door closes when you
press the button again.
% In unf
avorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
hold the cor responding button. The electric
sliding door mo ves with increased forc e.
Obser vethat, in such circum stances, the
obs tacle de tection is less sensitive. Tostop
th e mo vement, release the button. Opening/closing
the electric sliding door
with thekey #
Tounlo ck:brie fly press the0042 or0041
button on thekey. #
Toopen: press and hold the0042 or0041
button on theke yfo r longer than 0.5 sec‐
onds.
Yo u will hear two acoustic signals and the
sliding door will open automaticall y. #
Toclose: press and hold the0042 or0041
button on theke yfo r longer than 0.5 sec‐
onds.
Yo u will hear two acoustic signals and the
sliding door will close automaticall y. #
Tointer rupt automatic operation: briefly
press the0042 or0041 button on theke y.
The sliding door stops moving.
% When
youstop automatic operation upon
opening the door, the door closes when you
press the button again. Opening/closing
the electric sliding door
with the door handle 48
Opening and closing

The windo
wsinthe front doors can also be oper‐
ated automaticall y. #
Toopen comple tely: briefly press button 1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Toclose comple tely: briefly pull button 1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Tointer rupt automatic operation: briefly
press or pull button 1or2 again.
% If an object bloc
ksa side wind owduring the
automatic closing process, the side window
will open again automaticall y.The automatic
re ve rsing function is only an aid and is not a
substitute foryo ur attentiveness.
% If automatic operation of
the side windo ws
does not work,th ere is no anti-entra pment
function.
Au tomatic reve rsing function of the side win‐
do ws
If an object bloc ksa side wind owduring the clos‐
ing process, the side window will open again
automaticall y.The automatic reve rsing function is
only an aid and is not a substitute foryo ur atten‐
tiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
WARNING Risk of becoming trapped
despite there being reve rse pr otection on
th e side window
The reve rse function does not react:
R Tosoft, light and thin objects, e.g. fingers
R Over the last 00CFin (4 mm) of the closing
path
R During resetting
R When the side window is closed again
manually immediately af ter automatic
re ve rsing
This means that there ve rse function cann ot
pr eve nt someone from becoming trapped in
th ese situations. #
During the closing process, make sure
th at no body parts are in the closing
area. #
If someone becomes trapped, press the
0062 button toopen the side window
again. Ve
ntilating theve hicle before starting a jour‐
ney (co nvenience opening) &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
Release the button immediately if some‐
body becomes trapped. Yo
u can ventilate theve hicle before youstart
driving.
To do this, theke y is used tocar ryout thefo llow‐
ing functions simultaneously:
R unlock theve hicle
R open the side windo ws
The "con venience opening" function can only be
ope rated using thekey. Thekey must be in close
pr ox imity tothe driver's or front-passen ger door. #
Press and hold the0036 button on thekey.
The following functions are per form ed:
R theve hicle is unloc ked
R the side windo wsare opened #
Tointer rupt convenience opening: release
th e0036 button. Closing side windo
wsfrom the outside (con‐
ve nience closing) &
WARNING Risk of entrapment caused by
inadver tent con venience closing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
do ws. #
Obser vethe comple teclosing proce‐
du re when using con venience closing. #
When closing, make su rethat no body
parts are in the closing area. #
Press and hold the0037 button on thekey.
The following functions are per form ed:
R The vehicle is loc ked
R The side windo wsare closed 54
Opening and closing

#
Tointer rupt convenience closing: release
th e0037 button. Re
setting the side windo ws The side windo
wsmust be reset af ter a malfunc‐
tion or a voltage supply inter ruption. #
Swit chon the ignition (/ page103). #
Push bo thwindow lif ter buttons and hold for
appr oximately one second af terth e side win‐
dow has closed. Problems with
the side windo ws Problem
Possible causes/consequences and 0050 0050Solutions
A side window cann otbe
closed and the cause is
not obvious. #
Check tosee if there are any objects in the window guide.
& WARNING Risk of becoming trapped or fata lly injured if reve rs‐
ing pr otection is not activated
If yo u close a side wind owagain immediately af ter it has been
bloc ked, the side window will close with increased or maximum
fo rc e. The reve rsing feature will then not be active.
Pa rts of the body could become trapped in the closing area in the
process. #
Make sure that no parts of the body are in the closing area. #
Tostop the closing process, release the button or press the
button again tore-open the side windo w. If a side window is obstructed during closing, and
reopens again slightl y,
yo u can proceed as follo ws: #
Immedia tely afte rth e window is obstructed, pull the cor responding
button again until the side window has closed, and hold the button
fo r an additional second.
The side window is closed with increased forc e.
If th e side window is obstructed again and reopens slightl y,yo u can pro‐
ceed as follo ws: #
Repeat the pr evious step.
The side window is closed without the automatic reve rsing function.
The side windo wscannot
be opened or closed
using the con venience
opening feature. The SmartK
eybattery is weak or dischar ged. #
Check the battery with the battery check lamp and replace if neces‐
sary (/ page 42). Anti-theft pr
otection Fu
nction of the immobilizer The immobilizer pr
events your vehicle from being
st ar ted without the cor rect key.
The immobilizer is automatically activated when
th e ignition is switched off, and deactivated when
th e ignition is switched on. When leaving
theve hicle, alw aysta ke thekey
with you and lock theve hicle. If theke y is left
inside theve hicle, an yone can start the engine.
% In
theeve ntthe engine does not start despi te
th eve hicle's star ter battery having suf ficient
ch arge ,th e immobilizer is defective. Contact
a qu alified specialist workshop or call
1-800-367-63 72(inthe USA) or
1-800-387-0 100(in Canada). Opening and closing
55