2019 MERCEDES-BENZ SPRINTER ESP

%
Ve
hicles with a diesel engine and incor‐
re ct fueling pr otector against refueling
with gasoline: thefiller neck is designed for
re fueling at diesel filling pumps for passenger
ve hicles. %
Ve
hicles with a diesel engine without
incor rect fueling pr otector: you can also
re fuel at a diesel filling pump for truc ks.
% If
th e fuel tank has been run comple tely dr y,
add at least 1.3 ga l (5 l) of fuel. Problems with
the fuel and fuel tank Problem
Possible causes/consequences and 0050 0050Solutions
Fu el is leaking from the
ve hicle. The fuel line or
the fuel tank is de fective. #
Apply the parking brake. #
Switch off the engine. #
Remo vetheke y from the ignition loc k.
Or, on vehicles with KEYLESS‑GO: #
Open the driver's door.
The on-board electronics are in position 005A. This corresponds tothe
"k ey remo ved". #
Do not restart the engine under any circums tances. #
Consult a qualified specialist workshop.
The engine does not
st art. The fuel
tank has been run comple tely dr y. #
Refuel theve hicle with at least 1.3 ga l (5 l) of fuel. #
Swit chthe ignition on for appro ximately ten seconds. #
Start the engine continuously for a maximum of ten seconds until it
ru ns smo othly.
If th e engine does not star t: #
Switch the ignition on for appro ximately ten seconds. #
Start the engine continuously for a maximum of ten seconds until it
ru ns smo othly.
If th e engine does not start af terth re e attem pts: #
Consult a qualified specialist workshop. DEF
Note
s on DEF
* NO
TEWhen you open the DEF tank,
small amounts of ammonia vapor may
escape. #
Only fill th e DEF tank in well-ventilated
areas. #
Do not let DEF come into con tact wi th
skin, eyes or clo thes. #
Keep DEF away from children. *
NO
TEDo not ingest DEF. If DEF is swallo
wed: #
Immediately rinse out your mouth thor‐
oughly. #
Drink plenty of water. #
Seek medical attention immediately. *
NO
TEDama gecaused byadditives in
DEF or bydiluting DEF The DEF
exhaust gas af tertre atment sy stem
could be destr oyed bythefo llowing:
R Additives in DEF Driving and parking
127

Emer
gency braking In
theeve nt of an emergency, you can brake the
ve hicle while it is in motion with the electric park‐
ing brake. #
While driving, press switch 1ofthe electric
parking brake.
The vehicle is braked as long as youke ep
switch 1ofthe electric parking brake
depressed.
The longer electric parking brake switch 1is
depressed, the greater the braking forc e.
During the braking procedure, you will receive the
fo llowing feedback from theve hicle:
R awa rning tone sounds
R the "Release parking brake" display message
appears
R there d0049 and0024 (USA) or 0024(Can‐
ada) indicator lamps in the Instrument Display
fl ash
When theve hicle has been braked toast andstill,
th e electric parking brake is applied. Pa
rking theve hicle for an extended period Pa
rking theve hicle for longer than four
we eks #
Method 1: connect the batteries toa trickle
ch arge r. #
Method 2: disconnect theve hicle star ter bat‐
te ry. #
Method 3: switchoff the po wer supply using
th e battery main switch and disconnect the
auxiliary battery on theve hicle. #
Method 4: interrupt the po wer supply byacti‐
va ting standby mode (/ page136). The
charge leve l of the battery must be checked
eve rythre ewe eks if no measures are take nto
maintain the battery charge. #
Battery voltage below 12.2 V: charge the
battery topreve nt deep discharge damage.
% Fu
rther information can be obtained at a
qu alified specialist workshop. St
andby mode Ac
tivating/deactivating standby mode
Re quirements:
R the engine is switched off.
On-board computer: 4 Settings 5
Vehicle
5 Ruhezustand (Stan dby) #
Toactivate/deactivate: selectYesorNo. Driving and driving saf
ety sy stems Note
on driving sy stems and your responsibil‐
ity Yo
ur vehicle is equipped with driving sy stems
which assist you in driving, parking and maneu‐
ve ring theve hicle. The driving sy stems are aids
and do not relie ve you of your responsibility.
Alw ays pay attention tothe tra ffic and inter vene
if necessa ry. Be aware of the limitations rega rd‐
ing the safe use of these sy stems. Information about sensors
Cer
tain driving and driving saf ety sy stems use
sensors 1tomonitor the area in front of, behind
or next totheve hicle (depending on theve hicle's
equipment). 13 6
Driving and pa rking

Depending on
theve hicle's equipment, thera dar
sensors are integrated behind the bumpers
and/or behind thera diator grill. Keep these parts
free of dirt, ice and slush (/ page212). The se n‐
sors must not be co vered, forex ample bybicycle
ra ck s, overhanging loads or sticke rs. Af ter a colli‐
sion, ha vethe function of thera dar sensors
ch ecked at a qualified specialist workshop as
damage (bo thvisible or non-visible) may ha ve
occur redto the bumper or radiator trim. Fu
nction of driving sy stems and driving
saf ety sy stems In
this section, you will find information about the
fo llowing driving sy stems and driving saf ety sys‐
te ms:
R ABS ( Anti-lock braking system)
(/ page 137)
R ASC (Acceleration SkidControl)
(/ page 137)
R BAS (B rake Assist System) (/ page137)
R ESP ®
(Electronic Stability Program)
(/ page 138)
R EBD ( Electronic Brakeforce Distribution)
(/ page 139)
R Active Brake Assi st (/ page 139)
R Cruise co ntrol (/ page 141)
R Active Dis tance Assi stDISTRONIC
(/ page 143)
R Hill start assist
R HOLD function (/ page145)
R Parking Assist PARKTRONIC ( /page 145)
R Rear view camera (/ page147)
R 360° Camera (/ page149)
R ATTENTION ASSIST (/ page151)
R Blind Sp otAssi st (/ page 152)
R Active Lane Keeping Assist (/ page155) Fu
nctions of ABS (Anti-lock Braking Sy stem) Obser
vethe impor tant sa fety guidelines forthe
driving saf ety sy stem.
ABS cont rols the brake pressure in critical situa‐
tions:
R the wheels are pr evented from lo cking when
braking, e.g. during maximum full-s top brak‐
ing or when there is insuf ficient tire traction. R
thesteerability of theve hicle in term s of
ph ysical possibilities is ensured when brak‐
ing.
R ABS is active from speeds of appr ox. 3 mph
(5 km/h). On a slippery road sur face, ABS
inter venes even if you on lybrake gently.
Sy stem limitations
If th ere is a malfunction and theye llow 0025 ABS
wa rning lamp lights up continuously in the instru‐
ment display af terst arting the engine, ABS may
be impaired or inoperative.
If ABS inter venes, you will feel a pulsing in the
brake pedal. The pulsating brake pedal may be an
indication of hazardous road conditions and func‐
tions as a reminder totake extra care while driv‐
ing.
If ABS in terv enes: keep the brake pedal firm ly
depressed until the braking situation has passed.
To car ryout maximum full-s top braking:
dep ress the brake pedal with full forc e. Fu
nction of BAS (Brake Assist Sy stem) &
WARNING Risk of an accident caused by
a malfunction in BAS (Brake Assi stSys‐
te m)
If BA S is malfunctioning, the braking dis tance
in an emergency braking situation is
increased. #
Depress the brake pedal with full force
in emer gency braking situations. ABS
pr eve nts the wheels from locking. BA
S suppo rts yo u with additional braking forc e in
an emer gency braking situation.
If yo u depress the brake pedal quickl y,BA S is
acti vated:
R BAS au tomatically boosts the braking forc e of
th e brakes
R BAS can sho rten the braking dis tance
R ABS pr events the wheels from locking
When youre lease the brake pedal, the brakes
function as usual again. BAS is deactivated. Fu
nctions of ASR (Acceleration Skid Control) ASR can neither
reduce therisk of an accident
nor override the la wsof ph ysics if the driver does
not pay attention when pulling away or accelerat‐
ing. ASR is only an aid. Alw ays adapt your driving Driving and parking
137

st
yle to suit the pr evailing road and weather con‐
ditions.
If yo u activate or deactivate the all-wheel drive in
a ve hicle with this option, ASR will be deactivated
fo rth e duration of the activation/deactivation
process.
Ve hicles without steering wheel but tons: if
ASR is malfunctioning, the00E5 indicator lamp
lights up while the engine is running and the
engine output may be reduced (/ page 23).
ASR impr oves traction, i.e. the transfer of po wer
from the tires tothero ad sur face, for a sus tained
period and, thereb y,also impr ovesth e driving
st ability of theve hicle. If the driving wheels start
to spin, ASR brakes individual drive wheels and
limits the engine torque. ASRthus significantly
assists you when pulling away and accelerating,
especially on wet or slippe ryroads.
If traction on thero ad sur face is not suf ficient,
eve n ASR will not allow youto pull away without
dif ficulty. The type of tires and totalwe ight of the
ve hicle as well as the gradient of thero ad also
play a crucial role.
If ASR inter venes, the00E5 warning lamp in the
instrument display flashes. Fu
nctions of ESP ®
(Electronic Stability Pro‐
gr am) &
WARNING Risk of skidding if ESP ®
is
malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ry
out vehicle stabilization. In addition, other
driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified spe‐
cialist workshop. &
WARNING Risk of skidding if ESP ®
is
deactivated
If yo u deactivate ESP ®
, ESP ®
cannot car ryout
ve hicle stabilization. #
ESP ®
should only be deactivated in the
fo llowing situations. Do not opera
tetheve hicle on a roller dynamome‐
te r (e.g. for a per form ance test). If you ha veto
operate theve hicle on a roller dynamom eter, con‐
sult a qualified specialist workshop beforehand. If
yo u activate or deactivate the all-wheel drive in
a ve hicle with this option, ESP ®
will be deactiva‐
te dfo rth e duration of the activation/deactiva‐
tion process.
If ESP ®
is malfunctioning or deactivated, the
00E5 warning lamp lights up while the engine is
ru nning and the engine output may be reduced
(/ page 23).
% Only use wheels with
there commended tire
sizes. Only then will ESP ®
function properly. Ac
tivating/deactivating ESP ®
(Electronic Sta‐
bility Prog ram) Multimedia sy
stem:
4 © 5
Settings 5
Quick Access
5 ESP
% ESP®
can only be activated and deactivated
via quick access when at least one other
function is available in quick access. Other‐
wise, you can find ESP ®
in theAssistance
menu. #
Select ESP.
A prom ptappears. #
Select Onor00BB Off.
If th e00BB ESP®
OFF warning lamp lights up con‐
st antly in the instrument clus ter,ESP ®
is deacti‐
va ted.
Obser vethe information on warning lamps and
display messages which may appear in the instru‐
ment clus ter. Fu
nctions of ESP ®
Crosswind Assist Crosswind Assist does not
workif ESP ®
is deacti‐
va ted or disabled due toa malfunction.
Crosswind Assist does not react under thefo llow‐
ing conditions:
R The vehicle is subjected tosevere jolts and
vib rations, e.g. as a result of une ven su rfaces
or po tholes.
R The vehicle loses traction, e.g. on snow or ice
or when hydroplaning.
R The driver is per form ing sudden and lar ge
st eering mo vements.
Crosswind Assist is operational again as soon as
th e driving conditions return tonormal.
Crosswind Assi stdetects stro ng crosswind gu sts
th at can impair ability of your vehicle todrive 13 8
Driving and pa rking

st
ra ight ahead. Crosswind Assist inter venes
depending on the direction and stre ngth of the
crosswind.
A stabilizing brake application helps youto keep
th eve hicle on trac k.
Information is shown in the instrument clus ter in
th eeve nt of a clear lydiscernible inter vention by
Crosswind Assist.
Crosswind Assist is active abo veave hicle speed
of 50 mph (80 km/h) when theve hicle is driving
st ra ight ahead or cornering gentl y. Fu
nction of ESP ®
trailer stabilization &
WARNING Risk of accident in poor road
and weather conditions
In poor road and weather conditions, the
trailer stabilization cannot pr event lu rching of
th eve hicle/trailer combination. Trailers with
a high cen ter of gr avity may tip over before
ESP ®
de tects this. #
Always adapt your driving style to suit
th e cur rent road and weather condi‐
tions. ESP
®
trailer stabilization coun tera cts critical driv‐
ing situations in good time and thereby pr ovides
considerable assis tance when driving wi th a
traile r. Trailer stabilization is part of ESP ®
.
If th e sensor sy stem and evaluation logic de tect
trailer swinging mo vements, ESP ®
trailer stabili‐
zation initially brakes individual vehicle wheels in
a ta rgeted manner. It thus coun tera cts swinging
mo vements. If the swinging mo vements do not
st op, theve hicle is braked until theve hicle/
trailer combination is stabilized. If necessar y,the
ve hicle's engine output is limited.
If yo ur vehicle with trailer (vehicle/trailer combi‐
nation) starts toswer ve,yo u are able tostabilize
th eve hicle/trailer combination only bybraking.
ESP ®
trailer stabilization helps youto stabilize
th eve hicle/trailer combination in this situation.
ESP ®
trailer stabilization is active abo vespeeds
of 40 mph (6 5 km/h).
If ESP ®
is deactivated because of a malfunction,
trailer stabilization will not function. Fu
nction of EBD (electronic brake forc e distri‐
bution) EBD has
thefo llowing characteristics:
R monitoring and controlling the braking force
on there ar wheels
R impr oving driving stabilization when braking,
especially on bends Fu
nction of Active Brake Assi st Ac
tive Brake Assi stconsi sts of thefo llowing func‐
tions:
R Distance warning function
R Autonomous braking function
R Situation-dependent braking assis tance
Ac tive Brake Assi stcan help youto minimize the
ri sk of a collision with vehicles or pedestrians or
to reduce the ef fects of such a collision.
If Ac tive Brake Assi sthas de tected a risk of colli‐
sion, you will be warned visually and acousticall y.
If yo u do not react tothe visual or acoustic warn‐
ing, autonomous braking can be initiated in criti‐
cal situations.
If th ere are pedestrians and cyclists crossing: in
especially critical situations, Active Brake Assi st
can initiate au tonomous braking di rectly. In this
case, the visual and acoustic warning occurs
simultaneously with the braking application.
If yo u apply the brake yourself in a critical situa‐
tion, or apply the brakes during autonomous
braking, situation-dependent braking assis tance
occu rs. The brake pressure increases up tomaxi‐
mum full-s top braking if necessar y.Situation-
dependent braking assis tance only inter venes
when the brakes are applied firm ly;ot herwise, it
re mains within the autonomous braking process. &
WARNING Risk of accident caused by
limited de tection per form ance of Active
Brake Assi st
Ac tive Brake Assi stcannot al ways clea rly
identify objects and complex traf fic situa‐
tions.
Due tothe nature of the sy stem, complex
driving conditions may also cause Brake
Assist tointer vene or not inter vene wi thout
re ason. In such cases, and in theeve nt of
Ac tive Brake Assi stmalfunctioning, the brake
sy stem will continue tobe available with full
brake boost and BAS. Driving and pa
rking 13 9

Canceling a brake application of
Active Brake
Assi st
Yo u can cancel a brake application of Active
Brake Assi stat any time by:
R Fully depressing the accelerator pedal or with
kickdown.
R Fully releasing the brake pedal (only during
situation-dependent braking assis tance).
Ac tive Brake Assi stmay cancel the brake applica‐
tion when one of thefo llowing conditions is fulfil‐
led:
R You maneuver toavo idthe obs tacle.
R Thereis no longer a risk of collision.
R An obs tacle is no longer de tected in front of
yo ur vehicle.
Sy stem limitations
The sy stem may be impaired or may not function
in thefo llowing situations:
R The sensors are af fected bysno w,rain, fog or
heavy spr ay.
R The sensors are dirty, fogged up, damaged or
co vered.
R The sensors are af fected byinter fere nce from
ot her radar sources, e.g. strongradar reflec‐
tions in parking garage s.
R If a loss of tire pressure or a defective tire has
been de tected and displa yed.
R Full sy stem per form ance is not available for a
fe w seconds af ter switching on the ignition or
af te r driving off.
The sy stem may not react cor rectly in thefo llow‐
ing situations:
R In complex traf fic situations, objects may not
al wa ys be clear lyde tected.
R Pedestrians or vehicles mo vequickly into the
de tection range of the sensors.
R Pedestrians are obscured by other objects.
R In bends with a nar rowradius. Setting
Active Brake Assi st Requ
irements:
R The ignition is switched on Multimedia sy
stem:
4 © 5
Settings 5
Assistance
5 Active Brake Assist
The following settings are available:
R Early
R Medium
R Late #
Select a setting.
The Medium setting is selec ted automatically
eve rytime the engine is star ted.
Deactivating Active Brake Assi st
% It is
recommended that Active Brake Assi stis
alw ays left activated. #
Select Off.
The dis tance warning function and autono‐
mous braking function are deactivated.
% When
Active Brake Assi stis deactivated, the
00D4 symbol appears inthest atus area of
th e multifunction displa y. Cruise control
Fu
nction of cruise control
Cruise cont rol accelerates and brakes theve hicle
automatically in order tomaintain a pr eviously
st ored speed.
If yo u accelerate toove rtake, forex ample, the
st ored speed is not dele ted. If youre mo veyour
fo ot from the accelerator pedal af terove rtaking,
cruise control will resume speed regulation back
to thestored speed.
Cruise contro l is operated using the cor respond‐
ing steering wheel buttons. You can store any
ro ad speed abo ve15 mp h (20 km/h).
If yo ufa ilto adapt your driving style, cruise con‐
trol can neither reduce therisk of an accident nor
ove rride the la wsof ph ysics. It cannot take into
account road, weather or traf fic conditions.
Cruise control is only an aid. You are responsible
fo rth e dis tance totheve hicle in front, forve hicle
speed, braking in good time and forst ay ing in
yo ur lane.
Displa ysinthe multifunction display
The status of cruise control and thestored speed
are shown in the multifunction displa y. Driving and pa
rking 141

Displ
ayinthe Instrument Display (color display)
1 Cruise cont rol is selec ted
2 Set speed gr ay: speed is stored, cruise con‐
trol is deactivated
3 Set speed green: speed is stored, cruise con‐
trol is activated
Sy stem limitations
Cruise control may be unable tomaintain the
st ored speed on uphill gradients. The stored
speed is resumed when the gradient evens out.
On long and steep downhill gradients, you should
ch ange down toa lo werge ar in good time. Take
particular no teofthis when driving a laden vehi‐
cle. By doing so, you will make use of the
engine's braking ef fect. This relie vesth e load on
th e brake sy stem and pr events the brakes from
ove rheating and wearing tooqu ickl y.
Do not use cruise control in thefo llowing situa‐
tions:
R In traf fic situations whe refrequent speed
ch anges are requ ired, e.g. in heavy traf fic or
on winding roads.
R On slippe ryroads. Accele rating can cause the
drive wheels tolose traction and theve hicle
could then skid.
R Ifyo u are driving when visibility is poor.
Operating cruise cont rol&
WARNING Risk of accident due tostored
speed
If yo u call up thestored speed and this is
lo we rth an your cur rent speed, theve hicle
decelerates. #
Take into account the tra ffic situation
before calling up thestored speed. Re
quirements:
R ESP ®
is activated, but may not inter vene.
R The driving speed is at least 15mph
(20 km/h). #
Toactivate cruise control: pushrock er
switch 1up. #
Remo veyour foot from the accelerator pedal.
The cur rent speed is then sa ved and main‐
ta ined bytheve hicle. #
Push rocker switch 1up. #
Toincrease/reduce speed: pushrock er
switch 2up or down.
The stored speed is increased or reduced by
1 mp h (1 km/h).
or #
Press rocker switch 2up or down and hold.
The stored speed is increased or reduced in
1 mp h (1 km/h) increments.
or #
Push rocker switch 2beyond the pressure
point.
The stored speed is increased or reduced by
5 mp h (10 km/h).
or #
Push rocker switch 2beyond the pressure
point and hold.
The stored speed is increased or reduced in
5 mp h (10 km/h) increments.
or #
Accele rate theve hicle tothe desired speed. #
Push rocker switch 2up.
If cruise cont rol is activated and Traf fic Sign
Assi sthas de tected a speed restriction sign wi th
a maximum permissible speed and this appears
in the instrument display: #
Toadopt the de tected speed: pushrocker
switch 3up.
The maximum permissible speed shown by
th e traf fic sign is stored and theve hicle main‐
ta ins this speed. 14 2
Driving and pa rking

#
Todeactivate cruise control: pushrock er
switch 3(CNCL) down.
If cruise cont rol is deactivated, it can be reactiva‐
te d as follo ws:
R rock er switch 2(SET+) or (SET-) stores the
cur rent speed and theve hicle maintains this
speed
R rock er switch 3(RES) calls up the last speed
st ored and theve hicle maintains this speed
% Ifyo u brake, deactivate ESP ®
or if ESP ®
inter‐
ve nes, cruise control is deacti vated.
When you swit choff theve hicle, the last
speed stored is cleared. Ac
tive Di stance Assist DISTRO NICFu
nction of Active Di stance Assist DISTRO NIC
Ac tive Dis tance Assi stDISTRONIC maintains the
set speed on free-flowing roads. If vehicles ahead
are de tected, the set dis tance is maintained, if
necessa ryuntil theve hicle comes toa halt. The
ve hicle accelerates or brakes depending on the
dis tance totheve hicle in front and the set speed.
Speed and dis tance are set and stored on the
st eering wheel. The speed can be set in thera nge
between 15mp h (20 km/h) and 99 mph
(160 km/h) or between 15mp h (20 km/h) and
th eve hicle's maximum speed.
Other features of Active Dis tance Assi st
DISTRONIC:
R Depending on the preselected dis tance,
DISTRONIC inter venes ei ther dynamically
(short dis tance) or tosave fuel (long dis‐
ta nce).
R Depending on theve hicle mass de tected, the
dynamics of the DISTRONIC inter vention are
re duced.
R Rapid acceleration tothestored speed is initi‐
ated if the turn signal indicator is switched on
to change totheov ertak ing lane.
Ac tive Dis tance Assi stDISTRONIC is only an aid.
The driver is responsible forth e dis tancetothe
ve hicle in front, forve hicle speed and for braking
in good time.
Sy stem limitations
The sy stem may be impaired or may not function
in thefo llowing ins tances:
R The radar sensors are af fected bysno w,rain,
fo g, heavy spr ay,gl are, direct sunlight or
greatly varying ambient light. R
The radar sensors may malfunction in parking
ga rage s or on roads with steep uphill or
downhill gradients.
R Ifth era dar sensors are dirty or co vered.
R On icy or slippery roads, braking or accelerat‐
ing can cause the drive wheels tolose trac‐
tion and theve hicle could then skid.
R Stationary objects are not de tected if these
we renot pr eviously de tected as moving.
R On bends, target vehicles may be lost or not
re cognized cor rectl y.As a result, a target
ve hicle is not used toregulate the speed
which may lead tounwa nted accele ration.
Do not use Active Dis tance Assi stDISTRONIC in
th ese situations. &
WARNING Risk of accident from acceler‐
ation or braking byActive Dis tance Assi st
DISTRONIC
Ac tive Dis tance Assi stDISTRONIC may accel‐
erate or brake in thefo llowing cases, for
ex ample:
R Ifth eve hicle pulls away using Active Dis‐
ta nce Assi stDISTRONIC.
R Ifth estored speed is called up and is con‐
siderably faster or slo werth an the cur‐
re ntly driven speed.
R IfAc tive Dis tance Assi stDISTRONIC no
longer de tects a vehicle in front or does
not react toreleva nt objects. #
Always carefully obser vethe traf fic con‐
ditions and be ready tobrake at all
times. #
Take into account the tra ffic situation
before calling up thestored speed. &
WARNING Risk of accident due toinsuf‐
fi cient deceleration byActive Dis tance
Assi stDISTRONIC
Ac tive Dis tance Assi stDISTRONIC brakes
yo ur vehicle with up to50% of the maximum
possible deceleration. If this deceleration is
not suf ficient, Active Dis tance Assi st
DISTRONIC alerts you with a visual and
acoustic warning. #
Inthese cases, adjust your speed and
ke ep a suf ficient dis tance. #
Brake theve hicle yourself and/or take
ev asive action. Driving and parking
14 3