2019 MERCEDES-BENZ SPRINTER phone

Selecting and connecting
toInterne tradio
st ations
Multimedi asystem:
4 © 5
Radio 5
TuneIn Radio #
Select =. #
Select acategor y. #
Select astation.
The connectio nisestablishe dautomaticall y.
or #
Select thes ear chfield. #
Ente rastatio nn ameusingthe entr yfield.
% Ar
elativel ylarge volume of dat acan be
transmitte dwhen using Interne tradio.
Saving/deleting Interne tradio stations as
fa vo rites
Multimedia sy stem:
4 © 5
Radio 5
TuneIn radio #
Select astation. #
Select ß.
The lis tofsavedfavo rite stations appears. #
Select Add to favorites.
or #
Creat eana ccount fort he online pr ovider
(TuneIn radio) and then log in on them ultime‐
dia sy stem.
Yo ur favo rite sa reimpor tedtot he multimedia
sy stem.
Deleting favo rites #
Select astation. #
Select ß. #
Select Delete favorites.
Setting Interne tradio options
Multimedia sy stem:
4 © 5
Radio 5
TuneIn Radio 5
Z
The following option sareavailable:
R Select Stream:s electthe stre am quality.
R Logi ntoT uneIn Account:l og into yourTuneIn
user account.
R Log Ou tOfAccount:l ogoutofy ourTuneIn
user account. #
Select an option. Calling up the
station lis tfor th ecategor ylast
selected
Multimedia sy stem:
4 © 5
Radio 5
TuneIn Radio #
Press thec over of thec urrent station.
Depending on ho wthe statio nwas selected, a
st atio nlistiss hown. Media
Information abou
tmedia mode Information abou
tsuppor tedf ormats and
dat astorage media &
WARNING Risk of distraction whe nhan‐
dling da tastorag emedia
If yo uh andle adatas torage medium while
driving, your attention is diver tedf romt he
traf ficc onditions. Thi scould also cause you
to lose control of thev ehicle. #
Onlyhandle adatas tora ge medium
when thev ehicle is stationar y. The multimedi
asystems upports thef ollow‐
ing form ats and data media:
Pe rm issible
fi le sy stems FA
T32, exFA T,NTFS
Pe rm issible
dat acarriers USB devices, iPod
®
/iPhone ®
,
MTP devices, Blue tooth®
audio
equipment
Suppor ted
fo rm ats: Au
dio: MP3, WMA ,AAC ,W AV,
FL AC ,ALAC
Vi deo: MPEG ,AVI, DivX, MKV,
MP4, M4V ,WMV R
The multimedia sy stem supports atotal of up
to 50,000 files.
R Datastorage media up to2TBa resuppor ted
(32‑bit address space).
% Obser vethef ollowing no tes:
R Due tothel arg evariety of available music
and video files rega rding encoders, sam‐
pling ratesa nd dat atransfer rates, play‐
bac kcanno tbeg uaranteed.
R Due tothew ide rang eofU SB devices
av ailable on them arke t, pl aybac kcann ot
be guaranteed fora ll USB devices.
R Videos up toFullHD (1920x1080 )are
suppor ted. MBUX multimedia sy
stem 247

Multimedia sy
stem:
4 © 5
Media 5
Bluetooth 5
00A5
Au thorizing anew Bluetoo th®
audio device #
Select Connect New Device.
De tected equipment is displa yedint he device
list. #
Select an audio device.
Auth orization starts .Ac odeisd isplayedon
th em ultimedia sy stem and on them obile
phone. #
Ifth ec odes ar eidentical, confir monthe
audioe quipment. #
Select Only as Bluetoot hAudio Device .
The Blue tooth®
audio equipmen tisconnec ted
wit hthe multimedia sy stem.
Connecting pr eviousl yauthorized Blue tooth ®
audio equipment #
Select aBluetooth ®
audio devic efromt he
list.
The connection is es tablished. St
arting media playback Ad
atas torage medium is connected tothem ulti‐
media sy stem.
Multimedia sy stem:
4 © 5
Media #
Select USBorBluetooth asthem edia source. Controlling media playback
Multimedia sy
stem:
4 © 5
Media #
Topause playback: select00CF. #
Tocontinue playba ck:select X. #
Torepeat atrack: select :.
Fo rthe repeat function ther ea rethef ollowing
settings:
R Select once: thea ctiv eplaylistisr epea‐
te d.
R Select twice: thec urrent trac kisrepea‐
te d.
R Select threet imes: ther epeat function
is deactivated. #
Topla ybackt rack sinr andom order:
select 9. #
Towind atrack forw ards or backwards:
ta pont he desired point on thet imeline. #
Toselect then exttrack: select 00F6. #
Toselect thep revious track: select00F5. #
Toscroll through trac ksquickl y:press and
hold 00F5 or00F6. #
Tosho wthe cur rent trac klist: select the
trac kima geshown. Ad
ditional options fors ettin gm ediaplayba ck Multimedia sy
stem:
4 © 5
Media
Calling up additional options #
Select 004B.
The additional options ar eshown.
The following option sareavailable:
R Play Similar Tracks
Select during playbac kofatrackino rder to
crea teap laylistw iths imilar trac ks.
R Surpris eMix
Ap laylistw ithr andomly selected trac ksis
created.
R Add to Favorite Songs
The cur rent trac kisadded tothef avo rite
songs.
R Remove from Favorite Songs
The cur rent trac kisremovedf romt hefavo rite
songs. #
Select an option. Media sear
ch Information abou
tthe sea rchfunctio nincat‐
egori es
Under 5youc an sear chthro ugh all available
media files. Ther eareseveralc ategories available
fo rs election. The categories shown depend on
th ec onnected device and dat aformat.
Av ailable categories wit hBluetooth ®
audio equip‐
men t:
R Current Tracklist
The folder sand categories of thec onnected
device ar eshown.
Av ailable categories wit haudio files:
R Curren tTracklist 250
MBUX multimedia sy stem

%
Sirius, XM and al
lrelated mar ksand logos
ar et rademar ksof Sirius XM Radio Inc .and
its subsidiaries. All other mar ks,c hannel
names and logo sarethep roperty of their
re spectiv eowne rs.A llrights reser ved.
Limitations of satellit eradio
Satellit eradio mode ma ybetemporarily una vaila‐
ble or inter rupte dfor av ariety of reasons. These
include environmental or topog raphical condi‐
tion sbeyond thec ont rolofM ercedes-Benz US A,
LLC. Thus operation at cer tain locations ma ynot
be possible.
Re gis tering satellit eradio
Re quirements:
R satellit eradio equipment
R registration wit hasatellit eradio pr ovider
R ifre gistration is no tincluded when pur chas‐
ing thes ystem, your credit car ddetails will be
re qu ired toactivat eyour account Multimedia sy
stem:
4 © 5
Þ Radio 5
SiriusXM Radio
5 Z Options #
Select ServiceInformation.
The service information screen appear sshow‐
ing ther adio ID and thec urrent subscription
st atus. #
Establish atelephone connection. #
Followt he service staff's instructions.
The activatio nprocess ma ytakeuptot en
minu tes.
% Yo
uc an also ha vethes atellit eservice activa‐
te do nline. Todo so, please visit http://
www.siriusxm.com (USA) or http://
www.siriusxm.ca (Canada).
Switching on satellit eradio
Multimedia sy stem:
4 © 5
Þ Radio #
Select SiriusXM (SiriusXM).
Overvie wofthe satellit eradio 1
Activef reque ncy band
2 Logoora lbumart( ifav aila‐
ble)
3 Channel name 4
Trac ki nformation
5 Channel information
6 Options 7
Showsor hides playback
contro ls
8 Stops playbac kcont rols
9 Statio nlist
A Sear ch 254
MBUX multimedia sy stem

Emer
gency Re
moving the saf etyv est The saf
etyv estisl ocated in thes towa ge com‐
partment in thed rive r's door. #
Remo vethes afet yv estfromt hestow age
compartment.
% Saf
etyv ests can also be stored in thes tow‐
ag ec ompartment softherear door sand the
front-passenger door. 1
Maximu mnumber of washes
2 Maximum wash temp erature
3 Do no tbleach
4 Do no tiron
5 Do no ttumble dry
6 Do no tdry-clean
7 Thisisac lass2vest
The saf etyv esto nlyf ulfills thel egally required
st andards if it is thec orrect size and is com‐
ple tely closed.
Re place thes afet yv est:
R if damaged or if ther efle xstrip saredirty
R ifth em aximum permitted number of washes
is exc eeded
R ifth es afet yv est's fluorescenc ehasfaded Re
moving the firs t-aid kit (sof tsided) The
firs t-ai dkit is located in thes towa ge com‐
partment in thef ront-passenger door. #
Remo vethef irst -ai dk it from thes towa ge
compartment. Re
moving the warning lamp The
warning lam pislocated in thes towa ge com‐
partment in thef ront-passenger door. #
Remo vethew arning lam pfromt hestow age
compartment. Emer
gency Call Sy stem Information on
theE mer gency Call Sy stem Yo
ur vehicle is equipped wit hthe Emer gency Call
Sy stem ("eCall"). This featur ecan help sa velives
in thee vent of an accident. eCal linnowayrepla‐
ces assis tance pr ovided from dialing 911.
eCall onl yfunctions in areas wher emobile phone
co verage isavailable from thew ireless service
pr ov iders. Insuf ficient networ kcoverag efromt he
wireles sservic eprovide rsma yresult in an emer‐
ge ncy cal lnot being transmitted.
eCal lisas tandar dfeatur einy our Mercedes-Benz
ve hicle. In order tofunction as intended, thes ys‐
te mr elies on thet ransmission of dat adetailed in
th e" Emer gency Call Sy stem dat atransfer" sec‐
tion that follo ws ( /pag e279) .Tod isable eCall,
ac ustomer mus tvisit an authorized Mercedes-
Benz Service depa rtment todeactivat ethe vehi‐
cle's communication module.
Deactivation of this module pr events thea cti‐
va tio nofa nyand all Mercedes PR Oconnect
se rvices. Af tert he deacti vatio nofe Call,a uto‐
matic eme rgency call and manua lemer gency
call will no tbeavailable.
The ignition mus tbeswitched on befor eanauto‐
matic emer gency cal lcan be made.
% eCal
lisa ctivatedatt hefactor y.
% eCall can be deactivated
byan authorized
Mercedes-Ben zdealer .Please no tethat in
th ee vent ow nershi pofthevehicle is trans‐
fe rred toano ther ow ner in its deacti vated
st ate, eCall will remain deactivated unless
th en ew owner visits an au thorized
Mercedes-Benz dealership toreactivat ethe
sy stem. Emer
gency Call Sy stem eCall can help
toreduce thet ime between an
accident and thea rrival of emer gency service sat
th es iteoft he accident. It helps locat eanacci‐
dent sit einplaces that ar edifficul ttoa ccess.
Ho wever,eve nifa vehicle is equipped wit heCall,
th is does no tmean thes ystemisO N. As such,
eCall does no treplace dialing 911int heeve nt of
an accident.
The emergency cal lcan be mad eautomatica lly
(/ page 279) or ma nually (/ page 279). Only
mak eemergency call sifyou or other sarein need
of rescue. Do no tmakeane mergency cal linthe
eve nt of abreak down or asimilar situation. 278
Breakdown assis tance

Messag
einthe media displa y:
SOS NOT READY :the ignition is no tonoreCall is
no ta vailable.
During an activ eemer gency call, 0053appear sin
th ed ispla y.
Yo uc an find mor einformation on ther egional
av ailabilit yofeCall at :http://www.mercedes-
benz.com/connect_ecall
% If an emer
gency cal lisunavailable or mal‐
functioning, amessag etothis ef fect also
appea rsinthem ultifunction displa yofthe
instrument clus ter. Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star terb atter yhas suf ficient charge.
If re stra int sy stems suc hasairbags or Emer gency
Te nsioning Device shave been activated af teran
accident, eCall ma yautomatically initia tean
emer gency call.
The eme rgency call has been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz emergency cal lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
The SOS button in theo verhead cont rolp anel
fl ashes until thee mer gency cal lisfinished.
It is no tpossible toimmediately end an auto‐
matic emer gency call.
If no connection can be mad etothe emer gency
service seithe r,ac orresponding message
appears inthem edia displa y. #
Dialthe local emergency num berony our
mobile phone.
If an emer gency cal lhas been initia ted:
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider.
R Based on thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea ccident site.
R If no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediately. Tr
iggering amanual emer gency call #
Using theS OS but tonint heove rhead con‐
trol panel: presstheS OS button at leas tone
secon dlong. #
Using voice control: UsetheV oice Control
Sy stem Call the Mercedes accident center
vo ice command (/ page179).
The eme rgency call has been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmit ted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz eme rgency call center
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emer gency
cal lcenter service pr ovider.
If no connection can be made tothee mer gency
service seithe r,ac orresponding message
appears inthem edia displa y. #
Dialthe local emergency num berony our
mobile phone.
Ending an unintentional emer gency call #
Select 0076onthem ultifunction steering
wheel. Depress theb utton fors everal sec‐
onds. Tr
ansmitted data with thee mer gency call Dat
atransmit tedbyt he eCall includes but is not
limited to:
R Vehicle's GPS position data
R GPS position dat aontheroute(af ewhun‐
dred me ters befor ethe incident)
R Direction of tra vel
R Vehicle identification number
R Vehicle driv etype
R Estimated number of people in thev ehicle
R Whe ther Mercedes PR Oconnect is available
or not
R Whe ther thee mer gency cal lwas initia ted
manually or automatically
R Time of thea ccident
R Languag esetting on them ultimedia sy stem Breakdown assis
tance 279

Fr
equency band Maximu mtransmis‐
sion output
70 —cm—w aveband
420 —450 MHz 35 W
Tw o-w ayradio
(2G/3G/4G) 10 WThe
following can be used in thev ehicle without
re strictions:
R two-w ayradios wit hamaximum transmission
output of up to100mW
R two-w ayradios wit htransmit terf requ encies
in the3 80 –410 MHz frequency band and a
maximu mtransmissio noutpu tofu pto2W
(trunked radio sy stem/T etra)
R mobil ephones (2G/3G/4G)
Ther eareno restrictions whe npositioning the
antenn aonthe outside of thev ehicle fort he fol‐
lowing frequenc ybands:
R Trunked radio sy stem/T etra
R 70—cm—w aveband
R 2G/3G/4G Ve
hicl eidenti fication pla te,v ehicle identifi‐
cation number (VIN )and engine number
Ve hicl eidenti fication pla te Depending on
thev ehicle model, thev ehicle iden‐
tification plat eislocated on thes eat base of the
driver's seat or on theB -pillar.
% The dat
aisvehicle-speci fica nd can dif fer
from that shown. Alw ayso bser vethes pecifi‐
cation sonyourvehicle's identification plate. Ve
hicle identification plat e(example: US A,
comple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible grossmass
4 Perm issible grossmassofv ehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Dateofm anufacture
8 Paint code Ve
hicle identification plat e(example: US A,
incomple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible grossmass
4 Perm issible grossmassofv ehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Dateofm anufacture
8 Paint code Te
ch nica ldata 323

Android
Auto ......................................... 24 0
Connecting amobile phon e............. .240
Ending ............................................... 241
No te ................................................. 24 0
Overvie w.......................................... 24 0
Sound settings .................................. 241
Tr ans ferred vehicle dat a.................... 241
Android Auto™
Control usin gthe applicationb ut‐
to ns .................................................. 241
Animals Pets in thev ehicle ...............................41
Anti-loc kbraking sy stem
see AB S(Anti-loc kBrakin gS ystem)
Anti-skid chains
see Sno wchains
Anti-thef tAlarms ystem
see ATA( Anti -Thef tAlarms ystem)
Anti-thef tprotection
Immobilizer ........................................ 56
Anti- theftp rotection
see ATA( Anti -Thef tAlarms ystem)
Apple CarPlay™ .................................... 239
Connecting an iPhone ®
.................... 239
Control using thea pplication but‐
to ns .................................................. 24 0
Ending .............................................. 24 0
No tes. .............................................. 239
Overvie w.......................................... 239
Sound settings ................................. 239
Tr ans ferred vehicle dat a.................... 241
Asht rays
In thew indshield stowagec om‐
partment ............................................ 75
ASR (accele ratio ns kidc ontrol) .......... 13 8
Assistance graphic (on-boar dcom‐
puter) ..................................................... 16 9
ASS YSTP LUS ........................................ 264
Batter ydisconnectio nperiods .. ....... 264
Displaying thes ervice due dat e.......2 64
Fu nction/no tes. ............................... 264
Re gular maintenance work ............... 264
Specia lservice requirements .......... .264
ATA (Anti-Thef tAlarms ystem) .............. 57
Ac tivating/deactivating thei nterior
motion sensor .................................... 58
Fu nctio n............................................. 57
Interior motion sensor function .......... 58
St opping thea larm. ............................ 57
Switching thet ow -awa ya larm
on/of f............................................... .58To
w- aw ay alar mfunction .................... 57
At tachments .......................................... .20
AT TENTION ASSI ST....................... 152, 15 3
Fu nctio n........................................... 15 2
Setting .............................................. 15 3
Sy stem limitations ............................1 52
Au thorized workshop
see Qualified specialis tworks hop
Au tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ....................... .80
Au tomatic transmission
DIRECT SELEC Tleve r........................ 11 6
Engaging driv eposit ion. .................... 11 8
Engaging neutral ............................... 11 7
Engaging reve rseg ear ....................... 11 7
Kickdown .......................................... 11 9
Re stricting thes hiftrang e................. 11 8
Selecting pa rkposition .....................1 17
Tr ansmission position displa y........... 11 6
Tr ansmission position s..................... .116
Au xiliar yheating ..................................1 00
Fu nctio n........................................... 100
Axle load .............................................. .323 B
Bac ksupport
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 13 8
Battery Charging ........................................... 281
Charging avehicle batter y................2 81
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 286
Disconnecting thes tarter batter y.... 284
Jump -sta rting (vehicle )..................... .281
Ke y. .................................................... 43
No tes( vehicle) ................................. 280
Re moving or ins talling thes tarter
batter y............................................. 285
St arterb atter y................................. 283
Batter ymain switch
No tes. ............................................... 11 5
Switching thep owe rsupp lyon/of f... 11 5
Belt see Sea tbelt
Blind Spo tAssist .................................. 15 5
Ac tivating/deactivating .................... 15 6
Fu nctio n........................................... 15 5
Re ar Cross Traf ficA lert. ................... 15 6
Sy stem limitations ............................1 5537 0
Index

Cargo tie-down points
Info rm atio n....................................... 337
Carpe t(care) ........................................ .276
Chang ebulbs
Ad ditional tur nsignal light (all-
wheel driv evehicles) .......................... 86
Changing abulb
see Changing bulbs
Changing awheel
Lo we ring thev ehicle .........................3 16
Preparing .......................................... 313
Ra ising thev ehicle ............................3 13
Re moving awhee l............................. 315
Changing address .................................. 22
Changing bulbs ...................................... .84
High bea m.......................................... 85
Indica tor( front) .................................. 85
Interior lamps (rear compartment) ..... 89
License plate lamp............................. 87
Light bulbt ypes haloge nheadlamps .. 85
Lo wb eam. .......................................... 85
No tes. ................................................. 84
Ta il lam pbulb types (Cargo Van
and Passenger Van) ............................ 86
Ta il lam pbulb types (chassis) ............ .88
Tu rn signal light (rear) (chassis) ..........88
Changing lamps see Changing bulbs
Changing owner .....................................22
Cha racteristics of thet ire .................. .307
Cha rging
Bat tery .............................................. 281
Mobil ephone (wireless )..................... 78
Child saf etyl oc k( doors) ........................ 40
Child seat front-passenger seat (no tes) .............. 39
front-passenger seat (rear ward-
fa cing/for ward-facing) ....................... 39
LA TC H-type (ISOFIX )(ins talling) ........ .37
LA TC H-type (ISOFIX )(no tes) ............... 37
No tesont he saf etranspor tatio nof
ch ildren .............................................. 35
Re arwa rd-facing child restra int sys‐
te m( Information) .............................. .39
To pT ether .......................................... 38
Children Notesons afet ranspor tatio n. ............. 35
Specia lsea tb eltr etra ctor .................. 36
Ci ga rettel ighter ..................................... 76Cleaning
see Care
Cleaning waterd rain valveoft he air
intak ebox ............................................ .270
Climat econtrol
Ac tivating/deactivating ...................... 96
Ad justing rear-compartment heat‐
ing ...................................................... 97
Air di stribution settings ...................... 98
automaticall ycontrolling (rear
passenger compartment) ...................98
Au xilia ryheating ...............................1 00
Carg ocompartmentv entilation ........ 103
Clearing fogged up windo ws............... 98
Control panel for3 -zone auto matic
clima tecontrol ................................... 96
Control panel ford ual-zone auto‐
matic clima tecontrol ......................... 95
Controlling au tomatical ly.................... 97
Hot-water auxiliar yheater. .............. .101
Re frigerant ....................................... 333
Setting thea ir distribution .................. 98
Switching air-recirculation mode
on/of f................................................ 99
Switching synchronization function
on/of f(cont rolp anel) ........................ 98
Swit ching theA /C function on/of f....97
Switching ther ear window
defros tero n/of f................................. 99
Switching thew indshield heater
on/of f................................................ 99
Ve ntilating thev ehicle (con veni‐
ence opening) .................................... 55
Ve ntilation nozzles at front ................. 99
Ve ntilation nozzles in ther oof ..........1 00
Ve ntilation nozzles, rear passenger
compartment .................................. .100
Cock pit (o verview) .................................. .6
Combination switch see High beam
see High-beam flasher
see Indicator
Compass .............................................. .228
Comp uter
see On-board computer
Connection status
Displ aying ........................................ .244
Overvie w.......................................... 24 4
Contacts ................................................ 234
Calling up ........................................ .235
Deleting ............................................ 236
Deleting favo rite s. ............................ 236 372
Index