2019 MERCEDES-BENZ SPRINTER MY19 with 7” or 10” screen with Nav and SXM Operator’s Manual

When
thes liding door is loc ked, it can onl ybe
opened from thei nside bymanually unlocking
locking pin 4. #
Tounlo ck:pull lo cking pin 4upwards man‐
ually or use thec ent rallockin gbutton to
unlo ckthes liding door (/ page45). #
Toopen: briefly press button 1,2or but‐
ton 3.
The sliding doo ropens au tomatical ly.
When youo pen thed oor using button 1or
2,y ou will additi onallyhear tw owarning sig‐
nals.
The indicator lam patthetopofb utton 1or
2 will flash and button 3will flash.
When thes liding door is comple tely open, the
indicator lam patthetopofb utton 1or2
will light up. #
Toclose: briefly press button 1,2or but‐
ton 3.
The sliding doo rcloses au tomatical ly.
When youc lose thed oor using button 1or
2,y ou will additi onallyhear tw owarning sig‐
nals.
The indicator lam patthetopofb utton 1or
2 will flash and button 3will flash.
When thes liding door is comple tely closed,
th ei ndicator lam patthetopofb utton 1or
2 will go out. #
Tosto pautomati coperation: brieflyp ress
but ton 1or2.
The sliding doo rstops moving. #
Tolock: push lockin gpin3 down wards
manually or use thec ent rallockin gbutton to
loc kthe sliding door (/ page45). %
When
yous topa utomatic operation upon
opening thed oor ,the door closes when you
press theb utton again.
% In unf
avorable operating conditions ,e.g.
frost, ice or heavy soiling, youc an press and
hold thec orresponding button. The electric
sliding door mo vesw ithi ncreased forc e.
Obser vethat, in suc hcircum stances, the
obs tacle de tection is les ssensitive. Tostop
th em ovement, release theb utton. Opening/closing
thee lectric sliding door
wit hthe key #
Tounlo ck:brie flyp ress the 0042 or0041
button on thek ey. #
Toopen: press and hold the0042 or0041
button on thek ey fo rlonger than 0. 5sec‐
onds.
Yo uw ill hear tw oacoustic signals and the
sliding door will open automaticall y. #
Toclose: press and hold the0042 or0041
button on thek ey fo rlonger than 0. 5sec‐
onds.
Yo uw ill hear tw oacoustic signals and the
sliding door will close automaticall y. #
Tointer rupt automatic operation: briefly
press the0042 or0041 button on thek ey.
The sliding door stops moving.
% When
yous topa utomatic operation upon
opening thed oor ,the door closes when you
press theb utton again. Opening/closing
thee lectric sliding door
wit hthe doo rhandle Opening and closing
49

#
Tounlo ck:pull lo cking pin 2upwards man‐
ually or use thec ent rallockin gbutton to
unlo ckthes liding door (/ page45). #
Press button 1or pull outside handle 3.
The sliding door opens or closes. #
Press button 1again or pull outside handle
3.
The sliding door stops moving. Un
locking thee lectric sliding door manually If
th er eh as been amalfunction or if theb attery
has been disconnected, youc an use release
cat ch2 todisconnect thes liding door from the
electric mo tor.Then, youc an open or close the
door manually. #
Vehicles with comple tesliding door trim:
re mo vethec over from release cat ch2.
Service ope ratio nisa ccessible. #
Todisconnect the sliding doo rfromt he
electric mo tor:tur nrelease catch 2180°
clockwise.
The "MAN" position is set. #
Tounlo ck:pull lo cking pin 3upwards man‐
ually or use thec ent rallockin gbutton to
unlo ckthes liding door (/ page45). #
Press button 1. #
Open or close thes liding door wit hthe out‐
side/inside door handle. #
Toconnect thes liding door tothee lectric
mo tor:tur nrelease catch 2180° counter-
clockwise.
The "AUTO" position is set. #
Adjus tthe sliding door (/ page50).
If it is no tpossible to rectifythe malfunction: #
Visit aq ualified specialis tworks hop. Re
setting thee lectric sliding door Slidin
gdoor buttons on thec enter console Sliding door button on
thed oor sill (B-pillar)
Yo um ustrese tthe sliding door if ther eh as been
am alfunction or avoltag esuppl yinter ruption. 50
Opening and closing

#
Ifth es liding door is open: press button 1or
2 onthec enter console or sliding door but‐
ton 3onthed oor sill (B-pillar) and hold until
th ed oor is closed.
or #
Close thes liding door wit hthe door handle
(/ page49). #
Then brief lypress button 1or2 onthe
center consol eorsliding doo rbutton 3on
th ed oor sill (B-pillar) once, or pull thed oor
handle (/ page49)tocomple tely open the
sliding door.
The sliding door is operational. Re
ar-end doors Opening and closing
ther ear-en ddoor sfrom
outside &
WARNING Risk of accident and inju ry
when opening ther ear-end door in poor
traf ficc onditions
Whe nyou open arear-end door ,the following
is possible:
R Other people or road user smaybe endan‐
ge red
R Youm aybe caugh tbyoncomin gtraffic
This is particular lythec ase if youo pen the
re ar-en ddoor mor ethan 90°. #
Only open ther ear-end door swhen traf‐
fi cc onditions permit. #
Alwaysm akes uret hat ther ear-end
door sareproper lyloc ked. Opening
ther ight rear-end door #
Pullhandle 1. #
Swing ther ear-end door tothes ide until it
engages.
Opening thel eftr ear-en ddoor #
Mak esuret hat ther ight rear-en ddoor is
open and engaged. #
Pull release handle 1inthed irection of the
ar row. #
Swing ther ear-end door tothes ide until it
engages.
Opening ther ear-en ddoor sfully #
Open ther ele vant rear-en ddoor out pas tthe
fi rs td etent (90°). #
Open ther ear-end door full y.
The rear-en ddoor will stay inthes topp osi‐
tion.
Closing ther ear-en ddoor sfromo utside #
Close thel eftr ear-end door firm ly from out‐
side. #
Clos ethe right rear-en ddoor firm ly from out‐
side. Opening an
dclosing 51

Opening/closing
ther ear-en ddoor sfromt he
inside The
0036 symbol indicates that ther ear-end door
is unloc ked. #
Tounlo ck:slidelatch 2 tothel eft.
The 0036 symbol is visible. #
Toopen: pull opening le ver1up and open
th er ear-end door. #
Swing ther ear-end door tothes ide until it
engages. #
Toclose: makesuret hat thel eftr ear-end
door is closed. #
Pull ther ight rear-en ddoor firm ly closed by
th ed oor handle. #
Tolock: slide latch 2tother ight
The 0037 symbol is visible. Pa
rtition sliding door Opening and closing
thep artition slidin gdoor
from thed rive r's compa rtment &
WARNING Risk of becoming trapped due
to non-engaged pa rtition sliding door
If th eo pen partition sliding door is not
engaged, it can mo veon its ownw hile the
ve hicle is in motion.
This can cause youoro ther people to
become trapped. #
Befor edriving, alw aysc lose thep arti‐
tion sliding door and ensur ethat it is
engaged. #
Toopen: turnthe keyc ounter-clockwise 3.
The sliding door is unlo cked. #
Slide thes liding door tother ight 2asfaras
it willg o. #
Toclose: slidethes liding door tothel eft 1
until it engages.
Yo uc an loc kthe sliding door wit hthe key. Opening and closing
thep artition slidin gdoor
from thec argo compa rtment #
Toopen: pushthel eve rtot heright 3.
The sliding door is unloc ked. #
Slide thes liding door tothel eft 1 asfaras
it willg o. #
Toclose: slidethes liding door tother ight
2 until it engages. 52
Openin gand closing

Electrical
step Fu
nction of thee lectrical step Yo
ur vehicle's sliding door ma ybeequipped with
an electrical step.
Elect rical step 1 automaticall yextends when
th es liding door opens, and retracts af tert he slid‐
ing door closes. Electrical step 1 is equipped
wit ho bstacle de tection at thef ront.Ift hestep
meets an obs tacle while extending, it stops.
When youh ave remo vedt he obs tacle, youm ust
fi rs tc lose thes liding door then re-ope nitsot hat
th es tepe xtends compl etely.
If th ee lectrical step pr events loading ,you can
bloc kitv ia obs tacle de tection whe nthe sliding
door opens. The electrical step then remains
re tracted and afork-lift truc koro ther lifting vehi‐
cle can mo vecloser tothel oad area.
% The displa yshows the Step Not Extended
See Operator's Manual messageorthestep
not extended malfunction message.
When thei gnition is switched off, awarning
to ne sounds if obs tacle de tection is blo cked.
The tone la stst wo minutes.
When thei gnition is switched on, thew arning
to ne sounds continuous ly.
Ve hicles with an Instrument Displa y(color
display): ifth ed ispla yshows the Step Not
Retracted See Operator's Manual messageor
Step Not Extended See Operator's Manual mes‐
sag eand aw arning tone sounds, electrica lstep
1 is malfunctioning (/ page359).
If electrical step 1 is malfunctioning, thes tep
ma ynotextend or retract, or only pa rtiall y.After
am alfunctio noccurs, youm ustretra ct and lo ck
electrical step 1 manually in order tocontinue
driving (/ page 53). Befor epassenger sexit the ve
hicle, infor mthem that electrical step 1 may
be missing. Re
leasing thee lectrical step in an emer gency
(manua lretra ction) If
th ee lectrical step does no tautomatically
re tract, youm ustm anuall yretra ct thes tepa nd
loc kitino rder tocontinu edriving. #
Ontheu nderside of step 2 on bo thbars 1
re mo vethes pring cotters 3from thep in. #
Remo vethew ashe rs4 and de tach both
bars. Openin
gand closing 53

#
Fold bars 1intot he step's housing. #
Slide thes tepi ntoi ts housing.
% When securing
thes tepf or thef irst time ,you
mus tpunctur eafoil wit hthe spring cotters. #
On bo thsides, inser tspring cotters 1
th ro ugh theh ousing's holes and int othe step
as farast heyw ill go.
The step has been secured in its housing. Side window
Opening and closing
thes ide windo ws &
WARNING Risk of entrapment when
opening asidew indow
Whe nopening asidew indo w, parts of the
body could be dr awninorb ecome trapped
between thes ide windo wand windo wframe. #
When opening, mak esuret hat nobody
is touchin gthe side windo w. #
If someone is trapped, release theb ut‐
to ni mmedia tely or pull it in order to
clos ethe side windo wagain. &
WARNING Risk of becoming trapped
whe nclosing asidew indow
Whe nclosing asidew indo w, body parts could
be trapped in thec losing area in thep rocess. #
When closing, mak esuret hat no body
parts ar einthe closing area. #
If someone is trapped, release theb ut‐
to ni mmedia tely or press theb utton in
order toreopen thes ide windo w. &
WARNING Risk of becoming trapped
whe nchildren opera tethes ide windo ws
Children coul dbecome trapped if they oper‐
at et he side windo ws,particularly when unat‐
te nded. #
Activat ethe child saf etyl oc kf or the
re ar side wind ows. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Neverlea ve children unat tende dint he
ve hicle. 1
Powe rw indo w,left
2 Powe rw indo w,right #
Toopen manuall y:press and hold button 1
or 2. #
Toclose manuall y:pull and hold button 1
or 2. 54
Opening and closing

The windo
wsinthef ront door scan also be oper‐
ated automaticall y. #
Toopen comple tely: briefly press button 1
or 2 beyond thep oint of resis tance.
Au tomatic operation wills tart. #
Toclose comple tely: briefly pull button 1
or 2 beyond thep oint of resis tance.
Au tomatic operation wills tart. #
Tointer rupt automatic operation: briefly
press or pull button 1or2 again.
% If an objec
tbloc ksas ide wind owduring the
automatic closin gprocess, thes ide window
will open again automaticall y.The automatic
re ve rsing function is onl yanaid and is no ta
substitut efor your attentiveness.
% If automatic operation of
thes ide windo ws
does no twork, ther eisnoa nti-entra pment
function.
Au tomatic reve rsing function of thes ide win‐
do ws
If an object bloc ksas ide wind owduring thec los‐
ing process, thes ide windo wwill open again
automaticall y.The automatic reve rsing function is
onl yana id and is no tasubstitut efor your atten‐
tiveness. #
During thec losing process, mak esuret hat no
body parts ar einthe closing area. &
WARNING Risk of becoming trapped
despit ether ebeing reve rsep rotection on
th es ide window
The reve rsef unction does no treact:
R Tosoft, light and thin objects, e.g. fingers
R Over thel ast 00CFin (4 mm) of thec losing
path
R During resetting
R When thes ide windo wisclosed again
manuall yimmediatel yafter automatic
re ve rsing
This means that ther everse function cann ot
pr eve nt someone from becoming trappe din
th ese situations. #
During thec losing process, mak esure
th at no body parts ar einthe closing
area. #
If someone becomes trapped, press the
0062 button toopen thes ide window
again. Ve
ntilating thev ehicle befor estarting ajour‐
ne y( conve nience opening) &
WARNING Risk of entrapment when
opening asidew indow
Whe nopening asidew indo w, parts of the
body could be dr awninorb ecome trapped
between thes ide windo wand windo wframe. #
When opening, mak esuret hat nobody
is touchin gthe side windo w. #
Release theb utton immediately if some‐
body becomes trapped. Yo
uc an ventilat ethe vehicle befor eyou start
driving.
To do this, thek eyis used tocar ryout thef ollow‐
ing function ssimultaneously:
R unloc kthe vehicle
R open thes ide windo ws
The "con venience opening "function can only be
ope ratedu sing thek ey.T he keym ustbeinc lose
pr ox imit ytot he driver's or front-passenge rdoor. #
Press and hold the0036 button on thek ey.
The following function sareper form ed:
R thev ehicle is unloc ked
R thes ide windo wsareo pened #
Tointer rupt convenience opening: release
the 0036 button. Closing side windo
wsfrom theo utside (con‐
ve nience closing) &
WARNING Risk of entrapment caused by
inadver tent con venience closing
Whe nthe con venience closing featur eis
operating, parts of theb ody could become
trapped in thec losing area of thes ide win‐
do ws. #
Obser vethec omple teclosing proce‐
du re when using con venience closing. #
Whe nclosing ,makes uret hat no body
parts ar einthe closing area. #
Press and hold the0037 button on thek ey.
The following function sareper form ed:
R The vehicle is loc ked
R The side windo wsarec losed Opening and closing
55

#
Tointer rupt convenience closing: release
the 0037 button. Re
setting thes ide windo ws The side windo
wsmus tber esetafter am alfunc‐
tion or avoltag esuppl yinter ruption. #
Swit chon thei gnition (/ page104). #
Pushbothw indo wlifte rb uttons and hold for
appr oximately one second af tert he side win‐
do wh as closed. Problems with
thes ide windo ws Problem
Possible causes/consequences and 0050 0050Solutions
As ide windo wcann otbe
closed and thec ause is
no to bvious. #
Chec ktos ee ifther ea reanyo bject sinthe windo wguide.
& WARNING Risk of becoming trapped or fata llyi njured if reve rs‐
ing pr otection is no tactivated
If yo uc lose aside wind owagain immediatel yafter it has been
bloc ked, thes ide windo wwill close wit hincreased or maximum
fo rc e. The reve rsing featur ewillthen no tbea ctive.
Pa rtsoft he body could become trapped in thec losing area in the
process. #
Mak esuret hat no parts of theb ody ar einthe closing area. #
Tostop thec losing process, release theb utton or press the
button again tore-ope nthe side windo w. If
as ide windo wisobstructed during closing, and reopens again slightl y,
yo uc an proceed as follo ws: #
Immedia tely afte rt he windo wisobstructed, pull thec orresponding
button again until thes ide windo whas closed, and hold theb utton
fo rana dditional second.
The side windo wisclosed wit hincrease dforce.
If th es ide windo wisobstructed again and reopens slightl y,yo uc an pro‐
cee dasf ollows: #
Repeat thep reviou sstep.
The side windo wisclosed without thea utomatic reve rsing function.
The side windo wscannot
be opened or closed
using thec onvenience
opening feature. The SmartK
eybatter yisweak or discharged. #
Chec kthe batter ywitht he batter ychec klam pand replace if neces‐
sar y(/pag e43). Anti-thef
tprote ction Fu
nction of thei mmobilizer The immobilize
rpreve nts your vehicle from being
st ar tedw ithout thec orrect key.
The immobilizer is automaticall yactivated when
th ei gnition is switched off, and deactivated when
th ei gnition is switched on. When leaving
thev ehicle, alw ayst aket he key
wit hyou and loc kthe vehicle. If thek eyis left
inside thev ehicle, an yone can star tt he engine.
% In
thee vent thee ngine does no tstart despi te
th ev ehicle's star terb atter yhaving suf ficient
ch arge ,the immobilizer is defective. Contact
aq ualified specialis tworks hop or call
1-800-367-63 72(intheU SA)or
1-800-387-0 100( in Canada). 56
Openin gand closing