2019 MERCEDES-BENZ SPRINTER MY19 with 7” or 10” screen with Nav and SXM Operator’s Manual

#
Open thef lap of stowagec ompartment 1
abo vethem edia displa y. #
Toconnect amobile phone: holdtheN FC
area of them obile phone (see manufacturer's
operating instructions) on mat 2or place
th em obile phone on it. #
Followt he additional prom ptsont he media
sy stem displa ytoconnect them obile phone.
Connec tthe mobile phone in single telephone
mode (/ page231). Connect them obile
phone in tw ophone mode (/ page231). #
Toreplac eam obile phone: holdthe NFC
area of them obile phone (see manufacturer's
operating instructions) on them at or place
th em obile phone on it. #
Followt he additional prom ptsont he media
sy stem displa ytoreplace them obile phone in
one or tw ophone mode (/ page232). #
Ifre qu ired, con firm thep romp ts on your
mobile phon e(see them anufacturer's operat‐
ing instructions).
Fu rther information can be found at :http://
www.mercedes-benz.com/connect
Setting ther eception and transmission vol‐
ume
Re quirements:
R Am obile phone is connec ted( /pag e231).
Multimedia sy stem:
4 © 5
Phone 5
Z
This function ensures optimal languag equality. #
Select Volume . #
Set Reception Volume andTransmission Vol-
ume.
Fu rther information on ther ecommended recep‐
tion and transmission volume: http://
www.me rcedes-benz.com/connect Setting
ther ingtone
Multimedia sy stem:
4 © 5
Phone 5
Z
% Please no
tethat ther espectiv emobile phone
mus tbes elected fora djustment of the
re ception and transmission volume. #
Select Ringtones . #
Setthe ringtone.
% If
th em obile phone supports thet ransfer of
th er ing tone, youw ill hear ther ing tone of the
mobil ephone ins tead of that of thev ehicle.
St arting/ stopping mobile phon evoice recog‐
nition
Re quirements:
R The mobile phone in thef oreground is con‐
nected wit hthe multimedia sy stem
(/ page231).
St arting mobil ephone voice recognition #
Press and hold the£ button on them ulti‐
function steering wheel form oret han one
second.
Yo uc an use mobile phon evoice recognition.
St opping mobil ephone voice recognition #
Press the0063 or0076 button on them ulti‐
function steering wheel.
% If
am obile phone is connected via Smart‐
phone Integration, thev oice recognition of
th is mobile phon eisstarted or stopped. Calls
Te
lephone operation
Multimedia sy stem:
4 © 5
Phone
Making acall byentering then umbers #
Select _. #
Enteran umber. #
Select R.
The call is made.
Ac ceptin gacall #
Select RAccept.
Re jectin gacall #
Select kReject. MBUX multimedia sy
stem 233

Endin
gacall #
Select k.
Ac tivatin gfunctions durin gacall
The following function sareavailable during acall:
k En
dC all
m Microphone Off
_ Numeric Keypad (showtos endDTMF
to nes)
0081 Add Call
h Transfe
rtoPhone (ana ctive cal linh ands-
free mode is transfer redo vertot hetele‐
phone) #
Selec tafunction.
Conducting calls wit hseve ralp articipants
Re quirements:
R Ther eisana ctivecall (/ page233).
R Another call is being made.
Switching between calls #
Select thec ontact.
The selected call is active. The other call is on
hold.
Ac tivatin gacallonh old #
Select thec ontact of thec all on hold.
Conducting aconference call #
Select iCreate Confer. Call .
The ne wparticipant is included in thec onfer‐
ence call.
Ending an activ ecall #
Select kEndCall.
% On some mobile phones,
thec all on hold is
activated as soon as thea ctiv ecall is ended.
Ac cepting/rejecting awaiting call
Re quirements:
R Ther eisana ctivecall (/ page233).
If yo ur ecei veac allw hile al ready in acall, am es‐
sag eisd isplayed.
Depending on them obile phone and mobile net‐
wo rkoperator youw ill hear acall-waitin gsound.
In addition ,intwophon emode youw ill hear an
acoustic signal when thec all goes thro ugh tothe
ot her (no tyet acti ve)m obile phone. #
Select RAccept.
The incoming call is active.
If onl yone mobile phone is connec tedw ith
th em ultimedia sy stem, thep reviou scall will
be put on hold.
If during acallyoua ccep tacall wit hthe
ot her mobile phone when in tw ophone mode
th en thee xisting call is ended. #
Select kReject.
% This functio
nand behavior depends on your
mobile phon enetwo rkprov ider and the
mobil ephone (see them anufacturer's oper‐
ating instructions). Contacts
Information about
thec ontact smenu
The con tacts menu contains al lcontacts from
ex istin gdatas ources, e.g. mobile phon eordata
st orag emedium.
Depending on thed atas ource, youh ave thef ol‐
lowing number of contacts:
R Perm anentl ysave dcontac ts: 3,000 entries
R Contacts loaded from them obile phone:
5,000 entri es per mobile phone
Fr om thec ontacts menu, youc an per form thef ol‐
lowing actions:
R Mak eac all,fore xamp le call acontact
(/ page 235)
R Navigation (/ page210)
R Compose messa ges( / pag e238)
R Additional option s(/pag e236)
If am obile phone is connected tothem ultimedia
sy stem (/ page231)a nd automatic calling up
(/ page234) is activated, them obile phone's
contacts ar edispla yedint he address book.
The multimedia sy stem can sho wsuggestions
based on frequentl yused contacts as well as
incomin gand outgoing calls (/ page193).
These ar eshown at thet op of thec ontact list.
Downloading mobile phone contacts
Multimedia sy stem:
4 © 5
Phone 5
Z #
Select thec onnected mobile phone. #
Select Contacts &Recent Calls. 234
MBUX multimedia sy stem

Au
tomatically #
Toswitch SynchronizeC ontacts Automatically
on: activat ethe LED symbol.
Manually #
Todeactivate Synchroniz eContacts Automati-
cally:d eactivat ethe LED symbol. #
Select SynchronizeC ontacts.
Calling up contacts
Multimedia sy stem:
4 © 5
Phone 5
g
The following option scan be used tosear chfor
contacts:
R searching byinitials
R sear ching byname
R searching byphone number #
Ente rcharacter sintot he sear chfield. #
Select thec ontact.
De tails fort he contact ar eshown.
Ac ontact can contain thef ollowing de tails:
R Phon enumbe rs
Te lephon enumbe rscan be sa vedasg lobal
fa vo rite s( /pag e194).
R Navigation addre sses
R Geo-coordinates
R Interne taddress
R E-mail addresses
R Relation (if set)
R Informatio nonmessenger services
Editing thef orma tofac ontact's name
Multimedi asystem:
4 © 5
Phone 5
Z #
Select General . #
Select Name Format .
The following option sareavailable:
R Last Name ,First Name
R Last Name First Name
R First Name Last Name #
Select an option. Overvie
wofimportin gcontacts
Contact sfromv ariou ssources Source
Requirements:
ò USB device The USB device is
connectedw itht he
USB port.
ñ Bluetooth ®
con‐
nection If
th es ending of
vCards via Blue tooth®
is suppor ted, vCards
can be received on
mobile phones or net‐
boo ks,for example.
Blue tooth ®
is activa‐
te dint he multimedia
sy stem and on the
re spectiv edevice (see
th em anufacturer's
operating instruc‐
tions). Importing contacts int
othe contacts menu
Multimedi asystem:
4 © 5
Phone 5
Z
5 Import Contacts #
Select an option.
Saving amobile phone contact
Multimedia sy stem:
4 © 5
Phone 5
g #
Select ó0048inthel ine of them obile
phone contact. #
Select 0062. #
Select Save to Vehicle . #
Select Yes.
The contact sa vedint he multimedia sy stem
is identified bythe q symbol.
Calling acontact
Multimedia sy stem:
4 © 5
Phone 5
g #
Select ªSearch for Contacts. #
Ente rcharacter sintot he sear chfield. #
Select thec ontact. #
Select thet elephone number.
The number is dialed. MBUX multimedia sy
stem 235

Selecting fur
ther options in thec ontacts
menu
Multimedia sy stem:
4 © 5
Phone 5
g #
Select 0048inthel ine of thec ontact. #
Select 0062.
Dependin gonthestored data, thef ollowing
options ar eavailable:
R Add Voic eTag/De leteV oiceT ag
R Set Relationship /DeleteR elationship
R Sen dDTMFTones (foranumber wit hDTMF
to nes)
The function is available when acall is active. #
Select an option.
Selecting option sfor suggestions in thec on‐
tacts menu
Re quirements:
R Aprofile has been created (/ page192).
R The Allow Contact Suggestions setting is
switched on (/ page193).
Multimedi asyst em:
4 © 5
Phone #
Select +Recent Calls. #
Select Vinthel ine of asugges tedc on‐
ta ct.
The following option sareavailable:
R SaveasF avorite
The suggestions ar esave dasg lobalfavo r‐
ites and do appear on theh ome screen.
R No Longer Suggest #
Select an option.
Deleting contacts
Re quirements:
R The con tacts ar esave dint hevehicle.
R Todele tean individual con tact, this has been
impor tedm anually int othe vehicle.
Multimedia sy stem:
4 © 5
Phone
Deleting all contacts #
Select Z. #
Select General . #
Select Delete Contacts. #
Select an option.
Deleting acontact #
Select g. #
Select 0048inthel ine of thec ontact. #
Select 0062. #
Select Delete Contact. #
Select Yes.
Saving acontact as afavo rite
Multimedia sy stem:
4 © 5
Phone 5
0074 Add Favorites #
Select acontact. #
Select 0048inthel ine of thec ontact. #
Select thet elephone number.
The contact is stored as afavo rite inthet ele‐
phone menu overview.
Deletin gfavo rite sint hetelephone menu
ove rview
Multimedia sy stem:
4 © #
Select afavo rite inthet elephone menu over‐
vie w( /pag e236). #
Press and hold thef avorite. #
Select Delete. #
Select Yes.
Deletin gallfa vo rites #
Tapon©in them edia displa y. #
Select Phone. #
Select Z. #
Select thec onnected phone. #
Select Contacts &Recent Calls. #
Select Do you want to delete all favorites? . #
Select Yes. Call list
Overvie
wofthe cal llist
Dependin gonwhether your mobile phon esup‐
ports theP BAPB luetooth ®
profile or not, this can
ha ve differe nt ef fects on thep resentation and
functions of thec all list.
If th eP BAPB luetooth ®
profile is suppor ted, the
ef fects are as follo ws:
R The call lists from them obile phone ar edis‐
pla yedint he multimedia sy stem. 236
MBUX multimedia sy stem

R
When connectin gthe mobile phone, youm ay
ha ve toconfir mthe connection fort he PBAP
Blue tooth ®
profile.
If th eP BAPB luetooth ®
profile is no tsuppor ted,
th ee ffects ar easfollows:
R The multimedia sy stem generates acalllist
independentl yassoon as calls ar emade in
th ev ehicle.
R The call lis tisnotsynchronized wit hthe call
lists in them obile phone.
The multimedia sy stem can sho wsuggestions
based on frequentl yused contacts as well as
incomin gand outgoing calls (/ page193).
These ar eshown at thet op of thec all list.
Making acall from thec all list
Multimedia sy stem:
4 © 5
Phone #
Select +Recent Calls. #
Select an entry.
The call is made.
Calling up additional options in thec all list
Multimedia sy stem:
4 © 5
Phone #
Select +Recent Calls. #
Forp reviousl ystore dc ontacts: select 0048in
th el ine of an entry.
The sear chresults ar edispla yed. #
Forc ontacts who ha venotb eens tore d:
select i.
Selecting options fors uggestions in thec all
list
Re quirements:
R Aprofile has been created (/ page192).
R The Allow Contact Suggestions setting is
switched on (/ page193).
Multimedi asyst em:
4 © 5
Phone #
Select +Recent Calls. #
Select Vinthel ine of asugges tede ntry.
The following option sareavailable:
R SaveasF avorite
R No Longer Suggest #
Select an option. Deletin
gthe cal llist
Multimedia sy stem:
4 © 5
Phone 5
Z #
Select thec onnected mobile phone. #
Select Contacts &Recent Calls. #
Select Delete Recent Calls . #
Select Yes.
% This function is onl
yavailable if your mobile
does no tsuppo rttheP BAPB luetooth ®
pro‐
fi le. Te
xt messages Overvie
wofthe messagin gfunctions
In them essages menu youc an receiv eand send
te xt messa ges.
If th ec onnected mobile phone supports theB lue‐
tooth ®
MAP profile, them essag efunction can be
used on them ultimedia sy stem.
Yo uc an obtain fur ther information about settings
and suppor tedf unction sofBluetooth ®
-capable
mobil ephones from an Mercedes-Benz or at:
http://ww w.mercedes-benz.com/connect
Some mobil ephones requ iref urther settings
af te rb eing connected tothem ultimedia sy stem
(see manufacturer's operating instructions).
Configuring displa yedm essages
Multimedia sy stem:
4 © 5
Phone 5
Z #
Select thec onnected mobile phone. #
Select Message Display .
The following option sareavailable:
R All Messages
R New and Unread Messages
R Messages While Driving
R Off(the messag efunction is no lon ger
av ailable.) #
Select asetting.
Re ading messages
Multimedi asystem:
4 © 5
Phone 5
Messages #
Select amessag esequence wit hacontact.
Using ther ead-aloud function #
Select amessa ge. MBUX multimedia sy
stem 237

#
Select .
The messag eisread aloud.
Dictating and sending anew message
Re quirements:
R Ther eisanI nternetconnection.
Multimedia sy stem:
4 © 5
Phone 5
Messages #
Select anew message r.
Ad ding arecipient #
Select 0074. #
Select acontact.
Dictating text #
Select p.
The dictating function is star ted. #
Saythe message.
Af tert he voice messag ehas been processed,
it is shown as text.
Sending amessage #
Select Send.
% Whe
nthe vehicle is stationar yyou can use
th ek eyboar dtow rite am essage. No In tern et
connection is requ ired touse thek eyboard.
Re plyin gtoam essageinthe messagin ghis‐
to ry
Multimedia sy stem:
4 © 5
Phone 5
Messages #
Select amessag esequence wit hacontact. #
Select p.
The dictating function is star ted. #
Saythe message.
Af tert he voice messag ehas been processed,
it is shown as text. #
Select Send.
Using messag etemplates
Multimedia sy stem:
4 © 5
Phone 5
Messages
Using atem plat easa newm essa ge #
Select anew message r. #
Addar ecipient using 0074. #
Select atemplate .Answering
amessa gewit hat emplate #
Selec tamessag esequenc ewithac ontact. #
Select the symbol.
#
Select atemplate .
Fo rw arding amessage
Multimedi asystem:
4 © 5
Phone 5
Messages #
Select amessag esequence wit hacontact. #
Press and hold on amessage. #
Toforw ardam essage: selectForward.
Calling amessag esender
Multimedi asystem:
4 © 5
Phone 5
Messages #
Select amessag esequence wit hacontact. #
Select 0062. #
Select Call.
Using telephone number sorURLs from atext
message
Re quirements:
R An Interne tconnection is available tocal lup
aU RL.
Multimedia sy stem:
4 © 5
Phone 5
Messages #
Select amessag esequence wit hacontact. #
Select atelephone number or aURL in the
message.
If aU RL is selected thew eb br owser opens.
If at elephone number is selected thef ollow‐
ing options ar eavailable:
R Call
R Writ eNew Tex tMessage #
Select an option.
Deletin gamessage
Multimedi asystem:
4 © 5
Phone 5
Messages #
Select acontact. #
Press and hold on amessage. #
Todel etet he message: selectDelete. 238
MBUX multimedia sy stem

Apple CarPlay™
Overvie
wofApple CarPlay™ &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem.
iPhone ®
functions can be used via them ultime‐
dia sy stem using Apple CarPlay™. The yareoper‐
ated using thet ouchscreen, Touc hC ontrol or the
Siri ®
vo ice-operated control sy stem. Youc an acti‐
va te thev oice-opera tedc ontrol sy stem bypress‐
ing and holding the£ button on them ultifunc‐
tion steering wheel.
When using Apple CarPlay™ via thev oice-oper‐
ated control sy stem, them ultimedia sy stem can
st ill be operated via theV oice Control Sy stem
(/ page174).
Onl yone mobile phone at atime can be connec‐
te dv ia Apple CarPlay™ tothem ultimedia sy stem.
Also foru se of Apple CarPlay™ wit htwo phone
mode, onl yone additional mobil ephone can be
connected using Blue tooth®
wit hthe multimedia
sy stem.
The availabilit yofApple CarPlay™ ma yvary
according tothec ount ry.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and content connected to
it.
Information on Apple CarPlay™
When Apple CarPlay™ is being used, thei Pod ®
media source is no tavailable fort he respective
iPhone ®
.
Only one routeg uidance can be activ eatatime.
If ro uteg uidance is activ eonthe multimedia sys‐ te
m, it is closed when routeg uidance is star ted
on them obile phone.
Connecting an iPhone ®
via Apple CarPlay™
Re quirements:
R The cur rent version of your device's operating
sy stem is being used (see them anufacturer's
operating instructions).
R The full rang eoff unctions forA pple CarPlay™
is only available wit hanInterne tconnection.
R The iPhone ®
is connected tothem ultimedia
sy stem via theU SB port 00C2using asuita‐
ble cable (/ page249).
Multim ediasystem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Apple CarPlay
5 Star tApple CarPlay #
Alternative: If Apple CarPlay™ is activ e(e.g.
when music is being pla yedort he navigation
sy stem is being used), youc an call up the
applicatio nusingthe |, zor002B
buttons (/ page190).
Ac cepting/rejecting thed atap rotection pro‐
visions
Fo rthe initial star toft he application:a message
wit hthe dat aprotection pr ovision sappears. #
Select Accept &Start.
Exiting Appl eCarPlay™ #
Press the00E2 button.
% Apple CarPlay™
starts automaticall ywhen
th ei Phone ®
is connected wit hthe sy stem
using acable. If Apple CarPlay™ wasn otdis‐
pla yedint hefore ground befor edisconnect‐
ing, thea pplication starts in theb ackg round
when reconnected. Youc an call up Apple
CarPlay™ in them ain menu.
Calling up Apple CarPlay™ sound settings
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Apple CarPlay 5
Z #
Select sound settings. MBUX multimedia sy
stem 239

Setting control of
thea pplication but tons
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Apple CarPlay 5
Z
5 General #
Toswitch Control via Application Buttons on:
activat ethe LED symbol. #
Todeactivate Control via Application Buttons:
deactivat ethe LED symbol.
Ending Apple CarPlay™ #
Toend thec onnection of Apple Carplay™
(cable): disconnect thec onnection via the
connecting cable between thei Phone ®
and
multimedia sy stem.
% Mercedes-Benz
recommends disconnecting
th ec onnectin gcable onl ywhen thev ehicle is
st ationar y. Android
Auto Android
Autoove rview &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem.
Mobile phone functions can be used wit hAndroid
Au tousin gthe Android operating sy stem on the
multimedia sy stem. It is operated using the
to uchsc reen or thev oice-operated control sys‐
te m. Youc an activat ethe voice-opera tedc ontrol
sy stem bypressing and holding the£ button
on them ultifunction steering wheel.
When using Android Autovia thev oice-opera ted
control sy stem, them ultimedia sy stem can still
be opera tedv iatheV oice Control Sy stem
(/ page174). Onl
yone mobile phone at atime can be connec‐
te dv ia Android Auto to them ultimedia sy stem.
This also applies totwop hone mode.
The availabilit yofAndroid Au toand Android Auto
apps ma yvarya ccording tothec ount ry.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and content connected to
it.
Information on Android Auto
While using Android Auto,v arious func tions of
th em ultimedia sy stem, fore xamp lethem edia
source Blue tooth®
audio, ar enotavailable.
On lyone routeg uidance can be activ eatatime.
If ro uteg uidance is activ eonthe multimedia sys‐
te m, it is closed when routeg uidance is star ted
on them obile phone.
Connecting amobile phone via Android Auto
Requ irements:
R The mobile phone supports Android Auto
from Android 5.0.
R The Android Autoapp is ins talled on the
mobil ephone.
R In order touse thet elephone functions, the
mobil ephone mus tbeconnected tothem ul‐
timedia sy stem via Blue tooth®
(/ pag e231).
If th er ew as no prior Interne tconnection, this
is es tablished wit hthe use of them obile
phone wit hAndroid Auto.
R The mobile phone is connected tothem ulti‐
media sy stem via theU SB port 00C2using a
suitable cable (/ page249).
R Thereis an In tern et connection fort he full
ra ng eoff unctions forA ndroid Auto.
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Android Auto
5 Star tAndroid Auto #
Alternative: If Android Autois activ e(e.g.
when music is being pla yedort he navigation
sy stem is being used), youc an call up the
applicatio nusingthe |, zor002B
buttons (/ page190).
% The
firs ta ctivatio nofA ndroidAutoont he
multimedia sy stem mus tbecarried out when
th ev ehicle is stationar yfor saf etyr easons. 240
MBUX multimedia sy stem