2019 MERCEDES-BENZ GLE SUV Owners Manual

Display messages
Possible causes/consequences and M
MSolutions
Place the key in the
marked space See Owner's
Manual
,
Replace key See Owner's
Manual *
Ve hicles with a digital vehicle key:only a few or no authorisations remain forst arting the engine. #
Make sure that the internet connection is not limited bycer tain mobile phone settings. #
Open the Mercedes me connect http://www.mercedes.me and call up the digital vehicle key service. #
Deactivate the service firs t and then activate it again. #
Ifth e display message still appears, con tact the Mercedes-Benz Cus tomer Assis tance Center (C AC).
Ve hicles with a digital vehicle keyst icke r:on lyafe w or no authorisations remain forst arting the engine. #
Order a new digital vehicle keyst icke r from a Mercedes-Benz Service Centre or at http://www.mercedes-
benz.com/connect. Ve
hicle Display messages
Possible causes/consequences and M MSolutions
Transmission Malfunction
Stop *
The transmission is malfunctioning. The transmission shifts toposition iautomaticall y. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. #
Switch the transmission toposition j. #
Consult a qualified specialist workshop. 606
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
ï Trailer coupling extending… *E
xtending or retracting the ball nec k.
Do not attem pttospeed up, slow down or initiate there tracting or extending process using your hand, foot or other
aids. During there tracting or extending process, do not couple a traile r.
When the ball neck has reached an operational position, the display message disappears.
Auxiliary battery malfunc-
tion *T
he auxiliary batteryforth e transmission is no longer being charge d. #
Consult a qualified specialist workshop. #
Untilthen, manually set the transmission toposition jbefore you swit choff the engine. #
Before leaving theve hicle, apply the electric parking brake.
ï
Operation only possible in
transmission position P *
Yo u ha veattem ptedto displace the ball neck and the transmission is in position k,iorh. #
Depress the brake pedal. #
Shift the transmission toposition j.
d Vehicle is operational
Switch off the ignition
before exiting *Y
ou are leaving theve hicle when it is in a ready-to-drive state. #
When leaving theve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heater. Otherwise, the12 ‑V
battery may discharge and it will then be possible tostart theve hicle only using a donor battery (s tarting assis‐
ta nce).
* You ha vetried toswitch totransmission position k. Displ
aymessa ges and warning/indicator lamps 607

Display messages
Possible causes/consequences and M
MSolutions
Apply brake to select R #
Depress the brake pedal. #
Shift the transmission toposition k.
Stop vehicle Leave engine
running Wait Transmission
cooling *T
he transmission is overheating. Pulling away may be temp orarily impaired or not possible. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Lea vethe engine running. #
Wait until the display message disappears before pulling away.
To shift out of P or N,
depress brake and start
engine *
Yo u ha veattem ptedto shift the transmission out of position jori into ano ther transmission position. #
Depress the brake pedal. #
Start the engine.
Apply brake to deselect
Park (P) position *
Yo u ha veattem ptedto shift the transmission out of position jand into ano ther transmission position. #
Depress the brake pedal.
Without changing gear,
consult workshop *T
he transmission is malfunctioning. The transmission position can no longer be shif ted. #
When the transmission is in position h, consult aqualified specialist workshop and do not change the trans‐
mission position. #
For all other transmission positions, park theve hicle safely. #
Consult a qualified specialist workshop.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning. Reversege ar can no lon ger be engaged. #
Consult a qualified specialist workshop. 608
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
N permanently active Risk
of vehicle rolling *
While theve hicle is rolling or while you are driving, the transmission has been shif tedto position i. #
Depress the brake pedal tostop and, when theve hicle is stationar y,shift the transmission toposition j. #
Tocontinue your journe y,shift the transmission toposition hork.
Risk of vehicle rolling away
Apply parking brake See
Owner's Manual *T
he transmission position cannot be identified securel y. #
Use the electric parking brake tosecure theve hicle against rolling away.
ï
Check trailer hitch lock
(white displ aymessa ge) *T
he trailer tow hit chis not operational when you are driving with a trailer. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedure (→ page 292). #
When the display message disappears, couple up the trailer and drive on. &
WARNING Risk of an accident if the ball neck is not loc ked
If th e ball neck is not in the loc ked position, the trailer may come loose. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedure and do not re-couple the trailer until the display message disappears. Display messages and
warning/indicator lamps 609

Display messages
Possible causes/consequences and M
MSolutions
If th e display message does not disappear, the trailer tow hit chis defective and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
The trailer tow hit chis not operational when theve hicle is at a standstill. #
Uncouple the coupled trailer and secure it against rolling away. #
Initiate a new swivelling procedure (→ page 292).
If th e display message does not disappear, the trailer tow hit chis defective and the ball coupling is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
Only select Park (P) when
vehicle is stationary *
The transmission can only be shif tedto position jwhen theve hicle is stationar y.
Risk of vehicle rolling
Driver door open and trans-
mission not in P *
The driver's door is not fully closed and the transmission is in position k,iorh. #
Shift the transmission toposition jwhen you park theve hicle.
_ *T
he cor responding rear seat backrest is not engaged. #
Foldthe cor responding seat backrest back until it engages. 61 0
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Rear left seat backrest not
locked (Example)
Ð Steering malfunction Stop
immediately See Owner's
Manual *T
hesteering is malfunctioning Steering capability is considerably impaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Consult a qualified specialist workshop. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Consult a qualified specialist workshop.
Ð Steering malfunction
Increased physical effort
See Owner's Manual *T
he po wer assi stance forth esteering is malfunctioning. &
WARNING Risk of an accident due toaltered steering characteristics
If th e po wer assi stance of thesteering fails partially or comple tely, you will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y. #
If safe steering is possible, drive on carefully. Display messages and
warning/indicator lamps 611

Display messages
Possible causes/consequences and M
MSolutions #
Visit or consult a qualified specialist workshop immediatel y.
? *T
he bonnet is open. &
WARNING Risk of accident due todriving with the engine bonn etunlo cked
An unloc ked engine bonn etmay open up when theve hicle is in motion and block your vie w. #
Never unlock the engine bonn etwhen driving. #
Before every trip, ensure that the engine bonn etis loc ked. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions. #
Close the bonn et.
A *T
hetailgate is open. &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust gases such as carbon monoxide. Exhaust gases can enter the
ve hicle interior if theta ilgate is open when the engine is running, especial lyifth eve hicle is in motion. #
Alw ays switch off the engine before opening theta ilgate. #
Never drive with theta ilgate open. #
Close theta ilgate. 612
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
& inoperative Refuel vehicle *T
here is too little fuel in the fuel tank. The stationary heater cannot be swit ched on. #
Refuel theve hicle.
&
inoperative See Owner's
Man. *T
hestationary heater is temp orarily malfunctioning. #
When theve hicle is on a le vel sur face and the engine has cooled down, make up tofour attem ptsto switch on
th est ationary heater, waiting se veral minutes between each attem pt. #
Ifth est ationary heater does not swit chon, consult a qualified specialist workshop.
&
inoperative Battery low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched itself off. #
Drive for an extended pe riod until the battery has reached a suf ficient charge leve l again.
Anti-theft alarm system
Malfunction *T
he anti-theft alarm sy stem is malfunctioning. #
Consult a qualified specialist workshop.
¥ Top up washer fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has dropped below the minimum. #
Top up thewa sher fluid (→ page 493). Display messages and
warning/indicator lamps 61 3