2019 MERCEDES-BENZ EQC SUV phone

%
For older mobile phone models, enter a one
to sixteen-digit number code on the mobile
phone and on the multimedia sy stem for
authorisation.
% Upto15 mobile phones can be auth orised
on the multimedia sy stem.
Auth orised mobile phones are reconnected
au tomatical ly.
% The connected mobile phone can also be
used as Blue tooth®
audio equipment
(/ page 440).
Connec ting a second mobile phone (two
phone mode)
Requ irements:
R Atleast one mobile phone is already connec‐
te dto the multimedia sy stem via Blue tooth®
.
Multimedia sy stem:
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Phone #
Select í. #
Select Connect new device. #
Select the mobile phone. #
Select Device name 1 + Device name 2 .
The selected mobile phone is connected to
th e multimedia sy stem.
Fu nctions of the mobile phone in two phone
mode
Fu nctions overview Mobile phone in
the
fo re gr ound Mobile phone in
the
bac kground
Fu llra nge of func‐
tions Incoming calls and
messa ges Inter
changing mobile phones (two phone
mode)
Multimedia sy stem:
4 © 5
Phone
Bo th mobile phones are shown individually in
sepa rate tabs. #
Select theta b with the desired mobile
phone.
The mobile phone in the selected tab is the
mobile phone in thefo re ground. Wi
th th eexc eption of telephone settings, the
submenus in thete lephone menu relate to
th e mobile phone in thefo re ground. In the
te lephone settings, settings can be made for
bo th mobile phones.
Changing the function of a mobile phone
Re quirements:
R Atleast one mobile phone is connec tedto
th e multimedia sy stem via Blue tooth®
( / page 394).
Multimedia sy stem:
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Phone
Ac tivating a function #
Select theí device manager. #
Select a gr eysymbol in the line of a mobile
phone.
The cor responding function is activated.
Deactivating a function #
Select theí device manager. MBUX multimedia sy
stem 395

#
One function is active: selectthe coloured
symbol in the line of a mobile phone.
The mobile phone is disconnected from the
multimedia sy stem. #
Several functions are active: select a col‐
oured symbol in the line of a mobile phone.
The cor responding function is deactivated.
Re placing mobile phones
Multimedia sy stem:
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Phone #
Select í. #
No authorised mobile phone available:
select Connect new device .#
Select a mobile phone. #
Newly authorised mobile phone: confirm
th e number code on the mobile phone.
Using in single telephone mode #
Select Device name.
A newly authorised mobile phone is connec‐
te d in single telephone mode.
If th e mobile phone has already been author‐
ised and connected in single telephone mode, it is connec
ted again in single tele‐
phone mode.
If a mobile phone has already been author‐
ised and connec ted in two phone mode with
ano ther mobile phone, it will be connected in
future in single telephone mode.
Using in two phone mode #
Select Device name 1 + Device name 2 .
A newly authorised mobile phone is connec‐
te d with the selected mobile phone in two
phone mode.
If th e mobile phone has already been author‐
ised and connected in single telephone
mode, it will be connec ted in future with the
selected mobile phone in two phone mode.
If th e mobile phone was pr eviously connec‐
te d with ano ther mobile phone, this connec‐
tion is cancelled. Disconnecting/de-au
thorising a mobile
phone
Multimedia sy stem:
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Phone #
Select í. #
Select Äinthe line of the mobile phone. #
Todisconnect: selectDisconnect .
If applicable, the mobile phone will be auto‐
matically reconnected when theve hicle is
next star ted. #
Tode-authorise: selectDeauthorise.
In fo rm ation on NearField Communication
(NFC)
NFC enables short- range wi reless data transfer
or (re)connection of a mobile phone with the
multimedia sy stem.
The following functions are available without
having authorised a mobile phone:
R Trans ferring a URL or a con tact to be vie wed
in the multimedia sy stem (see the manufac‐
turer's operating instructions).
R Setting up theve hicle's Wi-Fi access da tavia
th e sy stem settings (/ page 333).396
MBUX multimedia sy stem

Fu
rther information can be obtained at: http://
www.mercedes-benz.com/connect
Using the mobile phone with NearField Com‐
munication (NFC)
Re quirements:
R NFC is activated on the mobile phone (see
th e manufacturer's operating instructions)
R The mobile phone's screen is switched on
and unloc ked (see the manufacturer's oper‐
ating instructions) #
Toconnect a mobile phone: holdthe NFC
area of the mobile phone (see manufactur‐ er's operating instructions) on mat
1or
place the mobile phone on it. #
Follow the additional prom pts on the media
display toconnect the mobile phone. Con‐
nect the mobile phone in single telephone
mode (/ page 394). Connect the mobile
phone in two phone mode (/ page 395). #
Toreplace a mobile phone: holdthe NFC
area of the mobile phone (see manufactur‐
er's operating instructions) on mat 1or
place the mobile phone on it. #
Follow the additional prom pts on the media
display toreplace the mobile phone in one or
two phone mode (/ page 395). #
Ifre qu ired, con firm the prom pts on your
mobile phone (see the manufacturer's oper‐
ating instructions).
% Ifyo ur mobile phone suppo rts wireless
ch arging, it will be automatically charge d via
NFC when it is connec ted or replaced. A
re qu irement forth is is that the mobile phone
is on the mat (/ page132).
If yo uwa nttocharge a mobile phone without
connecting it tothe multimedia sy stem, lay it on th
e mat without beforehand unblocking the
screen.
Fu rther information can be found at: http://
www.mercedes-benz.com/connect
Setting there ception and transmission vol‐
ume
Requ irements:
R A mobile phone is connec ted (/ page 394).
Multimedia sy stem:
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Phone 5

5 Z
This function ensures optimal language qualit y.
% Please no tethat there spective mobile
phone must be selected for adju stment of
th ere ception and transmission volume. #
Select Volume. #
Set there ception and transmission volume
using Reception andTransmission.
Fu rther information on there commended recep‐
tion and transmission volume: http://
www.me rcedes-benz.com/connect MBUX multimedia sy
stem 397

Setting
theringtone
Multimedia sy stem:
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Phone 5

5 Z #
Select Ringtones. #
Set theringtone.
% Ifth e mobile phone supports the transfer of
th eringtone, you will hear theringtone of
th e mobile phone ins tead of that of theve hi‐
cle.
St arting/ stopping mobile phone voice recog‐
nition
Re quirements:
R The mobile phone in thefo re ground is con‐
nected with the multimedia sy stem
(/ page 394).
St arting mobile phone voice recognition #
Press and hold the£ button on the multi‐
function steering wheel for more than one
second.
Yo u can use mobile phone voice recognition. St
opping mobile phone voice recognition #
Press the8 or~ button on the multi‐
function steering wheel.
% If a mobile phone is connected via Smart‐
phone Integration, thevo ice recognition of
th is mobile phone is star ted or stopped. Calls
Te
lephone operation
Multimedia sy stem:
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Phone
Making a call byentering the numbers #
Select _. #
Enter a number. #
Select R.
The call is made.
Ac cepting a call #
Select RAccept .
Re jecting a call #
Select kReject . Ending a call #
Select k.
Ac tivating functions during a call
The following functions are available during a
call:
k End call
m Microphone off
_ Numerical keypad (showtosend DTMF
to nes)
W Add call
h Transfer to phone (an activecall in hands-
free mode is transfer redove rto thete le‐
phone) #
Select a function.
Conducting calls with se veral participants
Re quirements:
R There is an active call (/ page 398).
R Another call is being made. 398
MBUX multimedia sy stem

Switching between calls
#
Select the conta ct.
The selected call is acti ve. The other call is
on hold.
Ac tivating a call on hold #
Select the conta ct ofthe call on hold.
Conducting a conference call #
Select iCreate conferen. call.
The new participant is included in the confe r‐
ence call.
Ending an active call #
Select kEnd call .
% On some mobile phones, the call on hold is
activated as soon as the active call is ended.
Ac cepting/rejecting a waiting call
Re quirements:
R There is an active call (/ page 398).
If yo ure cei vea call while already in a call, a
message is displa yed. Depending on
the mobile phone and mobile net‐
wo rkoperator you will hear a call- waiting sound.
In addition, in two phone mode you will hear an
acoustic signal when the call goes thro ugh tothe
ot her (not yet acti ve) mobile phone. #
Select RAccept.
The incoming call is active.
If only one mobile phone is connec ted with
th e multimedia sy stem, the pr evious call will
be put on hold.
If during a call you accept a call with the
ot her mobile phone when in two phone mode
th en theex isting call is ended. #
Select kReject.
% This function and behaviour depends on your
mobile phone network pr ovider and the
mobile phone (see the manufacturer's oper‐
ating instructions). Contacts
Information about
the contacts menu
The con tacts menu contains all contacts from
ex isting data sources, e.g. mobile phone or data
st orage medium.
Depending on the data source, it is possible to
sa ve /load thefo llowing number of con tacts:
R Perm anently sa ved con tacts: 3,000 entries
R Contacts loaded from the mobile phone:
5,000 entri es per mobile phone
Fr om the conta cts menu, you can per form the
fo llowing actions:
R Make a call, forex ample call a con tact
(/ page 401)
R Navigation (/ page 350)
R Compose messa ges (/ page 404)
R Additional options (/ page 401)
If a mobile phone is connec tedto the multimedia
sy stem (/ page 394) and automatic calling up
(/ page 400) is activated, the mobile phone's
conta cts are displ ayed in the address book. MBUX multimedia sy
stem 399

The multimedia sy
stem can show suggestions
based on frequently used conta cts aswell as
incoming and outgoing calls (/ page315).
These are sh own at theto p of the conta ct list.
Downloading mobile phone contacts
Multimedia sy stem:
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Phone 5

5 Z #
Select Contacts & call list.
Au tomatically #
Ifth eSynchronise contacts automatically
function is not active: activate the function
by pressing once.
Manually #
Ifth eSynchronise contacts automatically
function is active: deactivate the function by
pressing once. #
Select Synchronise contacts .
Yo u can see from thest atus of controller tothe
ri ght of theSynchronise contacts automatically
display text wh ether the function is active. Calling up contacts
Multimedia sy
stem:
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Phone 5
g
The following options can be used tosear chfor
contacts:
R searching byinitials
R sear ching byname
R searching byphone number #
Ente rch aracters into the sear chfield. #
Select the conta ct.
A contact can contain thefo llowing de tails:
R phone numbers
R navigation addresses
R geo-coordinates
R Internet address
R e-mail addresses
R voice tag (if set)
R relation (if set) Editing
thefo rm at of a contact's name
Multimedia sy stem:
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Phone 5
Z #
Select General. #
Select Name format.
The following options are available:
R Surname, First name
R Surname First name
R First name Surname #
Select an option. 400
MBUX multimedia sy stem

Overview of importing contacts
Contacts from
various sources Source
Requirements:
ò USB device The USB device is
connected with the
USB port.
ñ Bluetooth ®
con‐
nection If
th e sending of
vCards via Blue tooth®
is suppor ted, vCards
can be recei ved on
mobile phones or net‐
books, forex ample.
Blue tooth ®
is activa‐
te d in the multimedia
sy stem and on the
re spective device
(see the manufactur‐
er's operating instruc‐
tions). Importing contacts into
the contacts menu
Multimedia sy stem:
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Phone 5
Z 5
General
5 Import contacts #
Select a mobile phone , from
which the conta cts should be impor ted. #
Select an option.
Saving a mobile phone contact
Multimedia sy stem:
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Phone 5
g #
Select órinthe line of the mobile
phone conta ct. #
Select Ä. #
Select Save in vehicle . #
Select Yes.
The contact sa ved in the multimedia sy stem
is identified bytheq symbol.
Calling a contact
Multimedia sy stem:
4 © 5
Phone 5
g #
Select ªSearch contacts . #
Ente rch aracters into the sear chfield. #
Select the conta ct. #
Select thete lephone number.
The number is dialled.
Selecting fur ther options in the contacts
menu
Multimedia sy stem:
4 © 5
Phone 5
g #
Select rinthe line of the conta ct. #
Select Ä.
Depending on thestored data, thefo llowing
options are available:
R Add voice tag /Delete voice tag
R Set relation /Remove relation
R Send DTMF tones (for a number with DTMF
to nes)
The function is available when a call is active. #
Select an option. MBUX multimedia sy
stem 401

Selecting options
for sug gestions in the con‐
tacts menu
Re quirements:
R A profile has been created (/ page310).
R The Allow contact suggestions setting is
switched on (/ page315).
Mul timedia sy stem:
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Phone #
Select +Call list . #
Select Vinthe line of a sugges ted con‐
ta ct.
The following options are available:
R Save as favourite
The suggestions are sa ved as global
fa vo urites and do not appear on the home
screen.
R Do not suggest #
Select an option.
Deleting contacts
Re quirements:
R The con tacts are sa ved in theve hicle. R
Todele tean individual con tact, this has been
impor ted manually into theve hicle.
Multimedia sy stem:
4 © 5
Phone
Deleting all contacts #
Select Z. #
Select General. #
Select Delete contacts . #
Select an option.
Deleting a contact #
Select g. #
Select rinthe line of the conta ct. #
Select Ä. #
Select Delete contact . #
Select Yes.
Saving a contact as a favo urite
Multimedia sy stem:
4 © 5
Phone 5
f Add favourites #
Select a conta ct. #
Select rinthe line of the conta ct. #
Select thete lephone number.
The con tact is stored as a favo urite in the
te lephone menu overvie w.
Deleting favo urites in thete lephone menu
ove rview
Multimedia sy stem:
4 © #
Select a favo urite in thete lephone menu
ove rview (/ page 402). #
Press and hold thefa vo urite. #
Select Delete. #
Select Yes.
Deleting all favo urites #
Tap on © inthe media displa y. #
Select Phone. #
Select Z. #
Select the connected telephone. #
Select Contacts & call list. 402
MBUX multimedia sy stem