2019 MERCEDES-BENZ EQC SUV phone

Symbols
........................................................ 5At
agl ance .................................................... 6
Cockpit ........................................................... 6
Indica tor and warning lamps .......................... .8
Overhead contro l panel ................................ 10
Door control panel and seat adjustment ....... 12
Emergencies and breakdowns ...................... 14Digital Owner's Manual
.............................16
Calling up the Digital Owner's Manual ..........16 Genera
l notes............................................. 17
Pr otection of the environment ......................17
Ta ke -ba ckof end-of-life vehicles ...................17
Mercedes-Benz Genuine Parts ......................17
Owner's Manual ............................................ 18
Operating saf ety .......................................... .19
Declaration of Conformity ............................. 21
Diagno stics connection ................................ 25
Qualified specialist workshop ....................... 25
Ve hicle registration ....................................... 26
Cor rect use of theve hicle ............................26 Information on
the REA CHregulation ........... 26
Implied warranty .......................................... .26
QR code forre scue card ...............................27
Data storage .................................................27
Copyrights .................................................... 29 Occupant saf
ety......................................... 30
Re stra int sy stem ...........................................30
Seat belts ..................................................... 32
Airbags ......................................................... 37
PRE-SAFE ®
sy stem ....................................... 44
Safely transporting children in theve hi‐
cle ................................................................45
No tes on pets in theve hicle .........................70 Opening and closing
.................................. 72
Ke y .............................................................. .72
Doo rs............................................................ 76
Load compartment ....................................... 82
Side windo ws................................................ 87
Sliding sunroof .............................................. 91
Ro ller sunblinds ............................................ 95
Anti- theft pr otection .....................................96 Seats and
stowing ..................................... 99
Cor rect driver's seat position ....................... 99
Seats .......................................................... 100
St eering wheel ............................................ 108
Easy entry and exitfeature ........................ .110
Operating the memory function .................. 111
St ow age areas ............................................ .113
Cup holders ................................................ 12 6
Ashtr ayand cigar ette lighter ...................... .127
Soc kets ....................................................... 12 9
Wi reless charging of the mobile phone
and connection with theex terior aerial .......1 31
Fitting/removing thefloor mats ................. 13 2 Light and sight
......................................... 134
Exterior lighting .......................................... 13 4
Interior lighting ........................................... 14 0
Wi ndsc reen wipers and windscreen
wa sher sy stem ............................................ 14 2
Mir rors ........................................................ 14 6
Operating the sun visors ............................. 14 9 Climate control
........................................ 15 0
Overview of climate contro l systems ..........1 502
Contents

Operating
the climate control sy stem ......... 15 0 Driving and pa
rking ................................. 15 8
Driving ........................................................ 15 8
DY NA MIC SELECT switch ............................1 69
Tr ansmission .............................................. .173
Fu nction of flex ible all-wheel distribution .... 175
Charging the high-voltage battery ............... 175
Pa rking ...................................................... .189
Driving and driving saf ety sy stems .............. 197
Tr ailer hit ch................................................ 256
Bicycle rack function .................................. 260
Ve hicle towing instructions ........................ .262 Instrument Display and on-board
comp uter.................................................. 263
Instrument display overview ...................... .263
Overview of the buttons on thesteering
wheel ..........................................................2 63
Operating the on-board computer .............. 264
Fu nction of the po wer display ..................... 265
Setting the additional value range .............. 266
Overview of displ ays on the multifunc‐
tion display .................................................2 67Ad
justing the instrument lighting ................2 67
Menus and submenus ................................ 268
Head-up Display .......................................... 274 LINGU
ATRO NIC ......................................... 275
No tes on operating saf ety .......................... .275
Operation ....................................................2 76
Using LINGU ATRO NIC ef fectively ................ 278
Essential voice commands ........................ .279 MBUX multimedia sy
stem ...................... 295
Overview and operation .............................. 295
Sy stem settings .......................................... 329
Fit & Healt hy............................................... 338
Na vigation .................................................. 343
Te lephone .................................................. .391
Online and Internet functions ..................... 427
Media ......................................................... 436
Ra dio .......................................................... 444
TV ............................................................... 447
Sound ......................................................... 455 Main
tenance and care ............................. 459
ASS YST PLUS service inter val display ........ 459
Engine compartment .................................. 460
Cleaning and care ...................................... .463 Breakdown assi
stance ............................ 473
Emergency ................................................. .473
Flat tyre ...................................................... 475
Battery (vehicle) ......................................... 480
To w- starting or towing away ....................... 482
Electrical fuses ........................................... 486 Wheels and tyres
..................................... 490
No tes on noise or unusual handling char‐
acteristics .................................................. .490
No tes on regular lyinspecting wheels and
tyres .......................................................... .490
No tes on snow chains ................................ 490
Ty re pressure .............................................. 491
Wheel change ............................................ .498
Emergency spa rewheel .............................. 508 Contents
3

ADC
Automotive Dis tance Control Sy stems
GmbH, Peter-Dornie r-Straße 10, 88 131 Lindau,
Germany
Ro bert Bosch GmbH, Daimler stra ße 6,
71 229 Leonberg, Germany
Mobile communication and telematics
Harman Bec kerAu tomotive Sy stems GmbH,
Po stfach 2260,76303 Karlsbad, Germany
Pa nasonic Automotive & Industrial Sy stems
Europe GmbH, Robert-Bosch-Straße 27-29,
63225 Langen, Ge rmany Mitsubishi Elect
ric Co rporation, 2-3-33 Miwa,
Sanda-City, 669-15 13Hyogo, Japan
Wire less headphones
Harman Bec kerAu tomotive Sy stems GmbH,
Po stfach 2260,76303 Karlsbad, Germany
Re mo tecont rol
Ru wido Austria GmbH, Köstendor ferSt raße 8,
5202 Neumarkt, Austria
Va leo, 43 rue Ba yen, 75 017Pa ris, France Hea
ter boos ter function remo tecont rol
Digades GmbH, Äußere Weber stra ße 20,
02 763 Zittau, Germany
Wire less applications in theve hicle
Besides the typical frequencies for mobile com‐
munications, Mercedes-Benz vehicles use the
fo llowing wireless applications.
Wire less applications in theve hicle Fr
equency rang eT echnology Transmission output/magn etic field
st re ngth
20 kHz (9–90 kHz)R emotelocking sy stem ≤72 dBμA/m at 10 m
12 5 kHz (1 19–135 kHz)R emotelocking sy stem ≤ 42 dBμA/m at10 m
13 .553–13.567 MHz Near-field communication ≤ 42 dBμA/m at10 m
433 MHz (433.05–434.79 MHz) Remo telocking sy stem, garage door opener,
tyre pressure monitor ≤
10 mW e.r.p. 22
General no tes

Fr
equency rang eT echnology Transmission output/magn etic field
st re ngth
868 MHz (868.0–868.6 MHz)H eater booster function remo tecontrol, garage
door opener ≤ 25 mW e.r.p.
869 MHz (868.7–869.2 MHz )Heater booster function remo tecontrol, garage
door opener ≤ 25 mW e.r.p.
2.4 GHz ISM band (2400–2483.5 MHz) Bluetooth ®
, Kleer, RLAN, remo tecontrols, wi re‐
less headphones ≤
10 0 mW e.i.r.p.
5.8 GHz UNII-3 (5 725–58 75MHz) Sensorfor interior monitoring, RLAN ≤ 25 mW e.i.r.p.
24 .05–24.25 GHz* 24GHz ISM radar ≤10 0 mW e.i.r.p.
24 .25–26.65 GHz* 24GHz UWB radar ≤ -41.3 dBm/MHz e.i.r.p mean ≤ 0 dBm/50 MHz
e.i.r.p. peak
76 –77 GHz 76GHz radar ≤ 55 dBm peak e.i.r.p.
* Model series launched on the mar ket be fore
April 20 16 . Jack
Copy and translation of
the original declaration
of confo rmity: EC declaration of conformity
1.
The signator
y,as a representative
Manufacturer: General no
tes23

Fa
ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk.
Depending on the selected equipment, you can
import data into vehicle con venience and info‐
ta inment functions yourself.
This includes, forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. a smartphone, USB flash
drive or MP3 pla yer). If this data is stored in the
ve hicle, you can dele teit at any time. This data
is sent tothird parties only at your requ est, par‐
ticular lywhen you use online services in accord‐
ance with the settings that you ha veselected. Yo
u can store or change con venience settings/
individualisations in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
R settings forth e seat and steering wheel posi‐
tions
R suspension and climate control settings
R customisations such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth is by
means of the control elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer‐
ta in information is simultaneously transfer redto
yo ur smartphone.
Depending on the type of integration, this can
include:
R general vehicle data
R position data
This allo wsyouto use selected apps on your
smartphone, such as navigation or music play‐ bac
k.There is no fur ther interaction between the
smartphone and theve hicle; in particular, vehi‐
cle data is not directly accessible. Which type of
fur ther data processing occurs is de term ined by
th e pr ovider of the specific app used. Which set‐
tings you can make, if an y,depends on the spe‐
cific app and the operating sy stem of your
smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is enabled via theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. sma rtphones).
Online functions can be used via the wireless
network connection. This includes online serv‐
ices and applications/apps pr ovided bythe man‐
ufacturer or other pr oviders.
Manu factu rer's se rvices
Re garding online services of the manufacturer,
th e individual functions are described bythe 28
General no tes

Objects in
theve hicle interior may pr event an
airbag from functioning cor rectly. Each vehicle
occupant must alw ays make sure of thefo llow‐
ing in particular:
R There are no people, animals or objects
between theve hicle occupants and an air‐
bag.
R There are no objects between the seat, door
and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
R There are no accessory parts, such as mobile
navigation devices, mobile phones or cup
holders, attached totheve hicle within the
deployment area of an airbag, e.g. on the
cockpit, on the door, on the side window or
on the side wall trim.
In addition, no connecting cables, tensioning
st ra ps or retaining stra ps must be routed or
attached totheve hicle within the deploy‐
ment area of an airbag. Alw ays comply with
th e accessory manufacturer's ins tallation
instructions and, in particular, the no tes on
suitable places for ins tallation. R
There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limited pr
otection pr ovided byairbags &
WARNING Risk of inju rydue tomodifi‐
cations tothe airbag co ver
If yo u modify the co ver of an airbag or af fix
objects such as sticke rs to it,the airbag may
no longer function cor rectly. #
Never modify the co ver of an airbag and
do not af fix objects toit. The ins
tallation location of an airbag is identified
by the AIRB AGsymbol (/ page37). &
WARNING Risk of inju ryor death due to
th e use of unsuitable seat co vers
Uns uitable seat co vers can obstruct or pre‐
ve nt the deployment of the airbags integra‐
te d into the seats. Consequentl
y,the airbags cann otprotect
ve hicle occupants as they are designed to
do. In addition, the operation of the auto‐
matic front passenger airbag shutoff could
be restricted. #
You should on lyuse seat co vers that
ha ve been appr oved forth e cor respond‐
ing seats byMercedes-Benz. &
WARNING Risk of inju rydue tomalfunc‐
tions of the sensors in the door panelling
Sensors tocontrol the airbags are located in
th e doors. Modifications or worknot per‐
fo rm ed cor rectly tothe doors or door panel‐
ling, as well as damaged doors, can lead to
th e function of the sensors being impaired.
The airbags might therefore not function
proper lyany more.
Consequent ly,th e airbags cann otprotect
ve hicle occupants as they are designed to
do. #
Never modify the doors or parts of the
doors. Occupant saf
ety39

R
Ifyo u ha veloc kedth eve hicle using KEY‐
LESS-GO. Locking/unlocking
theve hicle with a Digital
Ve hicle Key Requ
irements:
R one of thefo llowing versions of the Digital
Ve hicle Key is available:
- suitable mobile phone
- Digital Vehicle Keyst icker
R theve hicle is equipped with the "Digital Vehi‐
cle Key" function.
R the "Digital Vehicle Key" function is activated
via Mercedes me connec t:http://
www.mercedes.me.
R the mobile phone is suf ficiently charge d.
% You can check the suitability of your mobile
phone byentering the phone number at
http://www.mercedes.me.
Information about suitable mobile phones
can be obtained from your Mercedes-Benz service centre or at http://www.mercedes-
benz.com/connect.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
% The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair the functionality.
If th eve hicle has been par kedfo r longer than
two weeks, the NFC aerial in the door handle is
deactivated. #
Pull the door handle.
The NFC aerial is activated. #
Touch the door handle on the driver's door in
th e area where NFC aerial 1is located with
th e part of the Digital Vehicle Key where the
NFC aerial is located.
The vehicle is loc ked or unloc ked alternately.
If yo u lose your Digital Vehicle Key,deactivate
th e "Digital Vehicle Key" service in Mercedes me
connect via http://www.mercedes.m e.78
Opening and closing

St
ow age areas Note
s on loading theve hicle &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. &
WARNING Risk of inju ryfrom inade‐
qu ate stow age of objects
If yo u do not adequately stowobjects in the
ve hicle interior, they could slip or be tossed around and
thereby strike vehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phone brac kets cann ot
alw aysre stra in the objects they contain in
th eev ent of an accident.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be tossed around in these
or similar situations. #
Alw ays make sure that objects do not
project from stowage spaces, luggage
nets or stowage nets. #
Close all sealable stowage spaces
before youstart your journe y. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or
to o lar geinthe load compartment. The driving
characteristics of your vehicle are
dependent on the distribution of the load within
th eve hicle. You should bear thefo llowing in
mind when loading theve hicle:
R neverex ceed the permissible gross mass or
th e permissible axle loads forth eve hicle
(including occupants).
Information can be found on theve hicle iden‐
tification plate (/ page511).
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R when transporting objects in the load com‐
partment, alw ays ins tallth e combined lug‐
ga ge cover and net (load compartment co ver
and partition net).
R always place the load behind unoccupied
seats if possible.
R secure the load using the tie-down eyes and
distribute the load evenly. Seats and
stowing 11 3