2019 MERCEDES-BENZ EQC SUV display

Display messages
Possible causes/consequences and M
MSolutions
h Wheel sensor(s) missing *T
here is no signal from the tyre pressure sensor of one or more wheels. Nopressure value is displa yedfo rthe
af fected tyre. #
Have thefa ulty tyre pressure sensor replaced at a qualified specialist workshop.
h Check tyre(s) *T
he tyre pressure in one or more tyres has dropped significantl y.The wheel position is displa yed. &
WARNING Risk of an accident due toinsuf ficient tyre pressure
Ty res with insuf ficient tyre pressure pose thefo llowing risks:
R The tyres may bur st, especially as the load and vehicle speed increase.
R The tyres may wearexc essively and/or une venly, which may greatly impair tyre traction.
R ‑ The driving characteristics, steering and braking may be greatly impaired.
Yo u could then lose control of theve hicle. #
Obser vethere commended tyre pressures. #
Adjust the tyre pressure if necessar y. #
Stop theve hicle in accordance with the tra ffic conditions. #
Check the tyre pressure (/ page 491) andthe tyres. 546
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
h Rectify tyre pressure *T
he tyre pressure is too low in at least one of the tyres, or the dif fere nce in tyre pressure between the individual
wheels is too great. #
Check the tyre pressure and add air, if necessar y. #
When the tyre pressure is cor rect, restart the tyre pressure monitor (/ page 494).
h Warning tyre defect *T
he tyre pressure in one or more tyres has dropped suddenly. The wheel position is displa yed. &
WARNING Risk of an accident from driving wi thaflat tyre
Flat tyres are dangerous in thefo llowing ways:
R The tyres can overheat and cause a fire.
R ‑ The driving characteristics, steering and braking may be greatly impaired.
Yo u could then lose control of theve hicle. #
Do not drive with a flat tyre. #
Obse rveth e no tes on flat tyres. No
tes on flat tyres (/ page475). #
Stop theve hicle in accordance with the tra ffic conditions. #
Check the tyres.
Tyre(s) overheated *A
t least one tyre is overheating. The af fected tyres are displ ayed in red. At temp eratures close tothe limit value,
th e tyres are displa yed in yello w. Displ
aymessa ges and warning/indicator lamps 547

Display messages
Possible causes/consequences and M
MSolutions #
Drive more slowl y.
Reduce speed *A
t least one tyre is overheating. The af fected tyres are displ ayed in red. At temp eratures close tothe limit value,
th e tyres are displa yed in yello w. &
WARNING Risk of an accident from driving wi thove rheated tyres
Overheated tyres may bur st, particularly at high speeds. #
Reduce speed so that the tyres cool down. #
Reduce speed so that the tyres cool down. Key
Display messages
Possible causes/consequences and M
MSolutions
À Replace key See Owner's
Manual *
Ve hicles with a digital vehicle keyst icke r:on lyafe w or no authorisations remain forst arting the drive sy stem. #
Make sure that the internet connection is not restricted bycer tain mobile phone settings. #
Open Mercedes me connect http://www.me rcedes.me and call up the Digital Vehicle Key service. #
Deactivate the service firs t and then activate it again. #
Ifth e display message still appears, con tact the Mercedes-Benz Cus tomer Assis tance Center (C AC).
* Ve hicles with a digital vehicle keyst icke r:on lyafe w or no authorisations remain forst arting the drive sy stem. 548
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Order a new digital vehicle keyst icke r from a Mercedes-Benz Service Centre or at http://www.mercedes-
benz.com/connect.
Á
Replace key *T
hekey needs tobe replaced. #
Consult a qualified specialist workshop.
Á Change key batteries *T
hekey bat tery is dischar ged. #
Replace the battery (/ page74).
Á Ke y not detected (white
display message) *T
hekey is cur rently und etected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot forst arting with theke y (/ page165). Displ
aymessa ges and warning/indicator lamps 549

Display messages
Possible causes/consequences and M
MSolutions
Á Key not detected (red dis‐
play message) *T
hekey cannot be de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you swit choff the drive sy stem:
R You can no lon gerst art the drive sy stem.
R You cannot centrally lock theve hicle. #
Ensure that theke y is in theve hicle.
If th eke y de tection function has a malfunction due toast ro ng radio signal source: #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Place theke y in the slot forst arting the engine with theke y (/ page165).
Place the key in the
marked space See Owner's
Manual *K
eydetection is malfunctioning. #
Change the location of theke y in theve hicle. #
Place theke y in the slot forst arting the engine with theke y (/ page165). 550
Displaymessa ges and warning/indicator lamps

Ve
hicle Display messages
Possible causes/consequences and M
MSolutions
d Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle when it is in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the12 V
battery may dischar geand it will then be possible tostart theve hicle only with the aid of a second battery
(s ta rting assis tance).
ï Trailer coupling extending… *T
he ball neck will retract/ extend.
Do not attem pttospeed up, slow down or initiate the swivel mo vement using your hand, foot or other aids. During
th e swivel mo vement, do not couple a trailer.
When the ball neck has reached an operational position, the display message will disappear.
ï
Check trailer hitch lock
(white display message) *T
he trailer hitch is not operational during a journey with a trailer. #
Stop theve hicle immediately in accordance with the traf fic conditions and switch off the drive sy stem. #
Uncouple the trailer and secure it against rolling away. #
Toinitiate a new swivel mo vement, press and hold the button on theta ilgate until the ball neck engages
beneath the bumper (/ page 256). #
When the display message disappears, couple up the trailer and drive on. Display messages and
warning/indicator lamps 551

Display messages
Possible causes/consequences and M
MSolutions &
WARNING Risk of an accident if the ball neck is not loc ked
If th e ball neck is not in the loc ked position, the trailer may come loose. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedure and do not re-couple the trailer until the display message disappears. If
th e display message does not disappear, the trailer hitch is defective and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
*T he trailer hitch will not be operational when theve hicle is stationar y. #
Uncouple the coupled trailer and secure it against rolling away. #
Ifth e ball neck is retracted: toinitiate a new swivel mo vement, press and hold the button on theta ilgate until
th e ball neck engages vertically in the loc ked position and then engages beneath the bumper (/ page 256). #
Ifth e ball neck is extended: press and hold the button on theta ilgate until the ball neck engages beneath the
bumper.
If th e display message does not disappear, the trailer hitch is defective and the ball neck is not loc ked. 552
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
ï Operation only possible in
transmission position P *
The ball neck will not swivel because transmission position h,kor neutral iis selected. #
Depress the brake pedal. #
Enga gepark position j.
Ù
Steering malfunction
Increased physical effort
See Owner's Manual *T
he po wer assi stance forth esteering is malfunctioning. &
WARNING Risk of an accident due toaltered steering characteristics
If th e po wer assi stance of thesteering fails partially or comple tely, you will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y. Displ
aymessa ges and warning/indicator lamps 553