2019 MERCEDES-BENZ EQC SUV display

Display messages
Possible causes/consequences and M
MSolutions
Ù Steering malfunction Stop
immediately See Owner's
Manual *T
hesteering is malfunctioning. Steering capability is considerably impaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Consult a qualified specialist workshop.
C *A
t least one door is open. #
Close all doors.
? *T
he bonnet is open. &
WARNING Risk of accident due todriving with the engine bonn etunlo cked
An unloc ked engine bonn etmay open up when theve hicle is in motion and block your vie w. #
Never unlock the engine bonn etwhen driving. #
Before every trip, ensure that the engine bonn etis loc ked. 554
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Stop theve hicle immediately, paying attention toroad and traf fic conditions. #
Close the bonn et.
A *T
hetailgate is open. #
Close theta ilgate.
_ Rear left seat backrest not
locked (Example) *T
he seat backrest of the cor responding seat is not engaged. #
Foldthe seat backrest back until it engages.
¥ Top up washer fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has dropped below the minimum. #
Top up thewa sher fluid (/ page 462). Display messages and
warning/indicator lamps 555

Climate control
Displ
aymessages
Possible causes/consequences and M
MSolutions
& inoperative High-voltage
battery charging incom-
plete *T
he high-voltage battery is charging. Pre-ent ryclimate control cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
& inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-ent ryclimate control cannot be switched on. #
Charge the high-voltage batter y.
& Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem ptedto switch on pre-entry climate contro l morethan thre e times with the engine switched off. #
Let the drive sy stem runfo rte n seconds.
Pre-entry clima tecontrol is ope rational again. 556
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
& Pre-entry climate control
(via key) inoperative HV-
battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-ent ryclimate control cannot be switched on. #
Charge the high-voltage batter y.
When the high-voltage battery is suf ficiently charge d, pre-entry climate control is operational again. Drive sy
stem Display messages
Possible causes/consequences and M
MSolutions
To switch off the engine,
press Start/Stop button
for at least 3 seconds or 3
times. *Y
ou ha vepressed thest art/ stop button while driving. #
Toswitch off the drive sy stem while driving, see (/ page163).
+
Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* NO
TEEngine dama gedue toinsuf ficient coolant #
Avoid long journe yswith insuf ficient coolant. #
Have the cooling sy stem checked at a qualified specialist workshop. Display messages and
warning/indicator lamps 557

Display messages
Possible causes/consequences and M
MSolutions
? *T
hefan mo tor is defective. #
Avoiding high loads on the drive sy stem, drive tothe nearest qualified specialist workshop.
Vehicle not currently being
charged Charging station
fault *A
malfunction has occur red in thech arging station or the RFID card is not recognised. #
Start thech arging process at a dif fere nt charging station.
or #
Have the RFID card checkedto ensure it is functioning.
Charging method currently
unavailable Please try
again or change charging
method *A
temp orary malfunction has occur red in thech arging station. #
Wait until the malfunction has passed.
or #
Start thech arging process at a dif fere nt charging station.
Charging fault Please
change charging method
See Owner's Manual *T
hecharging process cannot be star ted due toa malfunction. #
Consult a qualified specialist workshop.
Not possible to unlock
charging cable See Own-
er's Manual *T
hecharging cable connec tor cannot be remo ved from thech arging station's soc ket. #
Press the EMERG ENCY OFF switch on thech arging station.
If th ech arging cable connec tor cannot be remo ved af terth at: 558
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Request service personnel from the operator of thech arging station via the emer gency call button attached to
th ech arging station or the emer gency call numbe rs.
è Charger cable connected *Y
ou cannot pullaway while thech arging cable is connec ted.
á Towing not permitted See
Owner's Manual *T
he drive sy stem is malfunctioning. #
Have theve hicle transpor ted only using a transpor ter or trailer (/ page 482).
ò
Acoustic presence indica-
tor inoperative *T
he sound generator (acou stic vehicle warning sy stem) is malfunctioning. Nodriving noises are being produced. As
a re sult, your vehicle may not be heard by otherroad users in cer tain situations. #
Drive with particular care. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 559

Display messages
Possible causes/consequences and M
MSolutions
Û High-volt. batt. overheated
Stop, everybody out! Out-
doors if possible *T
he high-voltage battery has overheated. There is a risk of fire. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
If possible, stop theve hicle in the open air and ensure that all occupants getout. #
Do not drive on. #
If smoke is present, lea vethe danger zone and call thefire service immediately. #
Consult a qualified specialist workshop even if there are no extern al signs of a fire.
Û Malfunction *T
he drive sy stem is malfunctioning. A warning tone will also sound. #
Consult a qualified specialist workshop.
*T here is a serious malfunction if the display message and warning tone are repeated at short inter vals. You must
st op theve hicle immediately in accordance with the traf fic conditions because the drive sy stem is automatically
deactivated. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Switch off the ignition and consult a qualified specialist workshop.
d
Reduced output See Own-
er's Manual *T
he drive sy stem is outside the operating temp erature range, e.g. due toextreme outside temp eratures.
Drive sy stem po wer output is reduced. The yellow reduced po wer output warning lamp Ois on. #
Drive on carefull y.
Once the operating conditions return tonormal, the full output will be available again.
*T he high-voltage battery is not charge d suf ficientl y.
Drive sy stem po wer output is reduced. The yellow reduced po wer output warning lamp Ois on. 560
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Drive on carefull y. #
Char gethe high-voltage battery immediatel y.
*I fth e drive sy stem po wer output is still reduced, there is a fault in the drive sy stem. #
Drive on carefull y. #
Consult a qualified specialist workshop.
Û Malfunction Visit workshop *T
he drive sy stem is malfunctioning. #
Consult a qualified specialist workshop.
Û Without starting engine
again, consult workshop *T
he drive sy stem cann otbe restar ted due toa malfunction. #
Do not swit choff the drive sy stem; drive on tothe nearest qualified specialist workshop. Display messages and
warning/indicator lamps 561