2019 MERCEDES-BENZ EQC SUV service indicator

Overview of climate control sy
stems Note
s on climate control An interior air
filter in combination with the pre‐
fi lter in the engine compartment must alw ays be
used so that the air conditioning sy stem, pollu‐
tion lebutton vel monitoring and the air filtration
wo rkcor rectly. Ma kesure that thefilter is ins tal‐
led cor rectly and thefilter housing in the engine
compartment is closed cor rectly using the cap
and alw ays tightly sealed when in operation. Use
fi lters recommended and appr ovedby
Mercedes-Benz. Alw ays ha veservice workcar‐
ri ed out at a qualified specialist workshop. THERMOTRONIC control panel
overview The indicator lamps on
the buttons indicate that
th e cor responding function is activated. 1
w Setsthete mp erature, left
2 _ Setsthe air distribution, left
3 H Setsthe air flow or switches off climate
control
4 Ã Sets climate control toautomatic
mode
5 ¬ Defrosts the windscreen
6 t Calls up the air conditioning menu of
th e multimedia sy stem
7 ¤ Switches there ar wind owheater
on/off
8 & Activates or deacti vates "Immediate
pre-entry climate contro l" (/page156)
9 g Switches ai r-re circulation mode on/off A
_ Setsthe air distribution, right
B w Setsthete mp erature, right
Re ar operating unit 1
Sets thete mp erature
2 Display
3 Sets the air flow Operating
the clima tecont rol sy stem Switching clima
tecont rol on/off #
Toswitch on: setthe air flow toleve l 1 or
higher using theH button. 15 0
Climate cont rol

R
POI categories, e.g. Parking
R Town, POI name
R Telephone number, if this is available for
th e POI
R Contact name
Example of quick address ent ry:
R Ifyo u are sear ching forKö nigsstraße in
St utt gart,fo rex ample, you can en ter
ST UT and KÖN.
R Ifyo u are sear ching for a POI in theUn i‐
te d Kingdom, forex ample, you can en ter
THE SHARD.
If yo uwo uld like totry out bo thexamples,
yo u may also need tochange the count ry. #
Alternati vely, use voice input 8. #
Toswitch tohandwriting recognition:
select 6. #
Write thech aracter on theto uchpad. The let‐
te rs can be written next toeach other or
abo veeach other (/ page 323). #
Toreturn toentry using theke yboard:
select _. or #
Press theto uchpad. #
Todel ete an entr y:select 4.
The characters are dele ted individually.
or #
Ifch aracters ha vebeen entered in 2, select
£ nexttothe input line.
The comple teentry is dele ted. #
Toswitch toupper-case or lo wer-case let‐
ters :select B. #
Toswitch todigits, special characters
and symbols: selectA.
123 changes toABC.
Displ ayB changes to#+=. #
Select Band switch toadditional special
ch aracters. #
Toenter a space: select7. #
Toset the language: select9. #
Select the language.
% This function is useful for countries in which
se veralch aracter sets are suppo rted. An ex
ample is Russia, which uses Cyrillic and
Latin characters. #
Tochange the count ry:select country indi‐
cator 1. #
Enter the count ryindicator, e.g. Ffo rFr ance.
The list is filtered. #
Select the count ryon list 3.
The destination can be entered. #
Toaccept a destination: selectthe destina‐
tion in list 3. #
Ifth e destination is ambiguous, select the
destination in the list.
The destination address is shown. The route
can be calculated.
Using online sear ch
% Requirements: the media display sho wsan
In te rn et connection wi tha double-ar row
symbol in thest atus line.
Online sear chis not available in all countries.
De stination ent ryuses online map services. If
th e on-board sear chfinds no suitable de stina‐
tions or if youch ange countries, the online
sear chisavailable. MBUX multimedia sy
stem 347

Fo
rth e destination you can en ter an addre ss, a
POI or a 3 wordaddress.
% Enter a 3 wordaddress (/ page 350). #
Select country indicator 1.#
Select the pr ovider forth e online service
from the count ries list.
or #
Ifth e on-board sear chdelivers no results,
enter the destination in the input line. The
entry order is not releva nt, e.g. stre et and
to wn. Use the functions described forth e on-
board sear ch.
The sear chresults are displa yed. #
Select the destination in the list.
The de tailed view forth ero ute is displ ayed.
Selecting pr evious destinations
Re quirements:
R Prev ious destinations are stored.
R For destination sug gestions: you ha vecre‐
ated a profile (/ page 310).
R The Allow destination suggestions option is
switched on (/ page 315). R
The multimedia sy stem has already gathered
suf ficient da tain order toshow destination
suggestions.
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 PREV. DESTINATIONS
The following ent ries can be selected in the pre‐
vious destinations:
R Destination suggestions (/ page371)
R Destinations
R Routes #
Select the destination or route
The destination address is shown. The route
can be calculated.
% You can sa vea pr evious destination or a des‐
tination suggestion as a favo urite
(/ page 371).
Yo u ha vefast access tothe destinations via
th efa vo urites (/ page 351).
Selecting a POI
Requ irements: R
For use of personal POIs: a USB device is
connected wi th the multimedia sy stem.
R Personal POIs with the GPS Ex change form at
(.gpx) ha vebeen sa ved in the "PersonalPOI"
fo lder on the USB device.
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 POIS
Sear ching using categories (no route guid‐
ance) #
Select the categor y.
or #
Select All categories. #
Select the category and the sub-category (if
av ailable).
The sear chtake s place in the vicinity of the
ve hicle's cur rent position. The sea rchre sult
are sor tedby distance in ascending order.
The POIs show thefo llowing information:
R direction of the linear dis tance tothe POI
(ar row)
R name of POI 348
MBUX multimedia sy stem

Selecting a contact
for destination entry
Re quirements:
R A mobile phone is connec tedto the multime‐
dia sy stem (/ page 394).
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 CONTACTS
Using the contact list #
Select a con tact.
The contact de tails are displa yed. #
Select the address.
Using sear chentry #
Enter a name or telephone number, forex am‐
ple, into the sear chfield. #
Select a. #
Select the conta ct. #
Select the address.
The destination address is shown. The route
can be calculated. %
Route guidance toa con tact address is relia‐
ble in thefo llowing cases:
R the conta ct address is compl ete.
R the conta ct datamatches the map data
in the digital map.
Entering geo-coordina tes
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 GEO-COORDINATES #
Select Latitude orLongitude. #
Select geo-coordinates as latitude and longi‐
tude coordinates in degrees, minutes and
seconds. Todo this swipe up or down
re spectivel y.
The map sho ws the position. #
Confirm the entry witha. #
Toset the destination: select¥or
¦. #
Calculate thero ute (/ page 352).
Entering the destination as a 3 wordaddress
Re quirements: R
Sear ching for a destination using 3 word
addresses is possible in the online sear ch
( / page 345).
R The media display sho wsan In tern et connec‐
tion wi tha double-ar rowsymbol in thest atus
line.
% Sear ching for a destination using 3 word
addresses is not possible in all countries and
in all languages.
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to? #
Select the count ryindicator. #
Select the pr ovider forth e online service
from the count ries list.
or #
Ifth e on-board sear chdelivers no sear ch
re sults, enter the destination address as a 3
wo rdaddress. Separate each of thewo rds
with a full stop.
The sear chresults are displa yed. #
Select the destination in the list.
The destination address is shown. The route
can be calculated. 350
MBUX multimedia sy stem

Display messages
Int
roduction Note
s on display messages
Display messages appear on the multifunction
displa y.
Displ aymessa ges with graphic symbols are sim‐
plified in the Owner's Manual and may dif fer
from the symbols on the multifunction displa y.
The multifunction display sho wshigh-priority dis‐
play messages in red. Cer tain display messages
are accompanied byawa rning tone.
Please act in acco rdance with the display mes‐
sages and follow the additional no tes in the
Owner's Manual.
Fo r some display messa ges, a symbol is also
shown:
R Õ Further information
R ¨ Hide display message
Yo u can select the desired symbol byswiping
left or right on the left-hand Touch Control.
Press theÕ symbol toshow fur ther information on
the multifunction displa y.Press the¨
symbol tohide the display message.
Yo u can hide lo w-priority display messages by
pressing button ¤orthe left-hand Touch
Control. The displ aymessa ges will then be
st ored in the message memor y.
Re ctify the cause of a display message as
qu ickly as possible.
High-priority display messages cannot be hid‐
den. The multifunction display sho ws these dis‐
play messages continuously until the cause of
th e display message has been rectified.
Calling up stored displ aymessages
On-boa rdcompu ter:
4 Service 5
1 message
If th ere are no display messages, No mes-
sageswill appear on the multifunction displa y. #
Scroll thro ugh the display messages byswip‐
ing upwards or down wards on the left-hand
To uch Control. #
Toexitth e message memor y:press the
¤ button. 520
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Active Brake Assist Func-
tions currently limited See
Owner's Manual *
Ve hicles with the Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS are temp orarily una vailable or only partially available.
Ve hicles without the Driving Assistance Package: Active Brake Assi stistemp orarily una vailable or only partially
av ailable.
The ambient conditions are outside the sy stem limits (/ page 202). #
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again. #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e drive sy stem.
Active Brake Assist Func-
tions limited See Owner's
Manual *
Ve hicles with Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS is malfunctioning.
Ve hicles without Driving Assistance Package: Active Brake Assi stis malfunctioning. #
Consult a qualified specialist workshop.
PRE-SAFE inoperative See
Owner's Manual *
The PRE‑SAFE ®
functions are malfunctioning. #
Consult a qualified specialist workshop.
Mercedes me connect
Services limited See Own-
er's Manual *S
ervice limited.
At least one of the main functions of the Mercedes me connect sy stem is malfunctioning. #
Obser vethe no tes on the diagnostics connection (/ page 25). #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 533

Display messages
Possible causes/consequences and M
MSolutions #
Drive more slowl y.
Reduce speed *A
t least one tyre is overheating. The af fected tyres are displ ayed in red. At temp eratures close tothe limit value,
th e tyres are displa yed in yello w. &
WARNING Risk of an accident from driving wi thove rheated tyres
Overheated tyres may bur st, particularly at high speeds. #
Reduce speed so that the tyres cool down. #
Reduce speed so that the tyres cool down. Key
Display messages
Possible causes/consequences and M
MSolutions
À Replace key See Owner's
Manual *
Ve hicles with a digital vehicle keyst icke r:on lyafe w or no authorisations remain forst arting the drive sy stem. #
Make sure that the internet connection is not restricted bycer tain mobile phone settings. #
Open Mercedes me connect http://www.me rcedes.me and call up the Digital Vehicle Key service. #
Deactivate the service firs t and then activate it again. #
Ifth e display message still appears, con tact the Mercedes-Benz Cus tomer Assis tance Center (C AC).
* Ve hicles with a digital vehicle keyst icke r:on lyafe w or no authorisations remain forst arting the drive sy stem. 548
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Order a new digital vehicle keyst icke r from a Mercedes-Benz Service Centre or at http://www.mercedes-
benz.com/connect.
Á
Replace key *T
hekey needs tobe replaced. #
Consult a qualified specialist workshop.
Á Change key batteries *T
hekey bat tery is dischar ged. #
Replace the battery (/ page74).
Á Ke y not detected (white
display message) *T
hekey is cur rently und etected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot forst arting with theke y (/ page165). Displ
aymessa ges and warning/indicator lamps 549