Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
USA only:
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Canada only:
Have every service in a qualified specialist work-
shop confirmed in the service report. Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet. Change of address or change of own-
ership
In the event of a change of address, please send us the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner. If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100. Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observe
the following points:
R Service facilities or replacement parts may
not be readily available.
R Lead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
R The fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident. 26
Operating safetyIntroduction
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz. G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of the next emissions test during the main inspec-
tion. Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Always have the following work carried out at an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R the safety notes in this manual
R the vehicle technical data
R traffic rules and regulations
R laws and safety standards pertaining to motor
vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
the authorized Mercedes-Benz Center or, if nec-
essary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed- eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC. 28
Operating safetyIntroduction
Instrument cluster
Function Page
0043
Speedometer
Speedometer segments 159
Warning and indicator lamps:
0077
Tire pressure monitor 207
00BB
ESP®
OFF 201
00E5
ESP® 201
00BA
Distance warning 206
00CC
Power steering 208
0075
Restraint system 41
00E9
Seat belts 199
0057
High-beam headlamps 97
0058
Low-beam headlamps 97
0060
Parking lamps 97
005A
This indicator lamp has
no function 005E
Rear fog lamp 97
0044
003E003D
Turn signals 97
0087
Multifunction display 161
0085
Tachometer 159 Function Page
Warning and indicator lamps:
0024
Electric parking brake
(yellow) 203
0025
ABS 201
00B9
Check Engine 204
Electric parking brake (red) 203
0049
USA only 0024
Canada only Brakes (red) 200
0027
USA only 004D
Canada only 0074
SPORT handling mode 203
0083
Coolant temperature gauge 159
Warning and indicator lamps:
00AC
Coolant 204
0084
Fuel level indicator
Warning and indicator lamps:
00B6
Reserve fuel level with
fuel filler flap location indica-
tor (right) 204
i
Information on the display of the outside
temperature in the multifunction display can
be found under "Outside temperature dis-
play" (Y page 159). Adjusting the instrument cluster lighting
using the on-board computer (Y page 169).34
Instrument clusterAt a glance
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at
regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The 0075 restraint system warning lamp on the
instrument cluster lights up when the ignition is switched on. It goes out no later than a few sec-
onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
A malfunction has occurred if the 0075restraint
system warning lamp:
R does not light up after the ignition is switched
on
R does not go out after a few seconds with the
engine running
R lights up again while the engine is running G
WARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or may not deploy as
intended during an accident. This can affect
for example the Emergency Tensioning
Device or the air bag. This poses an increased risk of injury or even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible. PASSENGER AIR BAG indicator lamp
PASSENGER AIR BAG ON indicator lamp
0043and
PASSENGER AIR BAG OFF indicator lamp 0044are
part of the Occupant Classification System
(OCS). The indicator lamps display the status of the
front-passenger front air bag.
R PASSENGER AIR BAG ON lights up for 60 sec-
onds, subsequently both indicator lamps are
off (PASSENGER AIR BAG ON and OFF): the
front-passenger front air bag is able to deploy in the event of an accident.
R PASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.
If the PASSENGER AIR BAG ON indicator lamp is
off, only the PASSENGER AIR BAG OFF indicator lamp shows the status of the front-passenger
front air bag. The PASSENGER AIR BAG OFF
indicator lamp may be lit continuously or be off.
Depending on the person in the front-passenger seat, the front-passenger front air bag must
either be deactivated or enabled; see the fol-
lowing points. You must make sure of this both
before and during a journey.
R Children in a child restraint system:
whether the front-passenger front air bag is
enabled or deactivated depends on the instal-
led child restraint system, and the age and
size of the child. Therefore, be sure to observe
the notes on the "Occupant Classification
System (OCS)" (Y page 48) and on "Chil-
dren in the vehicle" (Y page 55). There you
will also find instructions on rearward and
forward-facing child restraint systems on the
front-passenger seat.
R All other persons: depending on the classi-
fication of the person in the front-passenger
seat, the front-passenger front air bag is ena-
bled or deactivated (Y page 48). Be sure to
observe the notes on "Seat
belts“ (Y page 41) and "Air bags"
(Y page 45). There you can also find infor-
mation on the correct seat position. Seat belts
Introduction Seat belts are the most effective means of
restricting the movement of vehicle occupants
in the event of an accident or the vehicle rolling
over. This reduces the risk of vehicle occupants
coming into contact with parts of the vehicle
interior or being ejected from the vehicle. Fur-
thermore, the seat belt helps to keep the vehicle Occupant safety
41Safety Z
of an accident, they could be crushed
between the vehicle occupant and seat belt.
R objects are never secured with a seat belt if
the seat belt is also being used by one of the vehicle's occupants
Also ensure that there are never objects
between a person and the seat, e.g. cushions.
Seat belts are only intended to secure and
restrain vehicle occupants. Always observe the
"Loading guidelines" for securing objects, lug-
gage or loads (Y page 218).
Fastening seat belts Observe the safety notes on the seat belt
(Y page 42) and the notes on correct use of seat
belts (Y page 43). Basic illustration
X Adjust the seat (Y page 84).
The seat backrest must be in an almost
upright position.
X Pull the seat belt smoothly out of seat belt
guide 0087and engage belt tongue 0044into belt
buckle 0043.
The seat belt on the driver’s seat and the
front-passenger seat may be tightened auto-
matically, see "Belt adjustment"
(Y page 44).
X If necessary, pull up on the shoulder section
of the seat belt to tighten the belt across your
body.
In order to attach the child restraint system
securely in the vehicle, the seat belt on the front-
passenger seat is equipped with a special seat belt retractor. Further information on the "Spe-
cial seat belt retractor" (Y
page 56).
Releasing seat belts !
Make sure that the seat belt is fully rolled up.
Otherwise, the seat belt or belt tongue will be
trapped in the door or in the seat mechanism. This could damage the door, the door trim
panel and the seat belt. Damaged seat belts
can no longer fulfill their protective function
and must be replaced. Visit a qualified spe-
cialist workshop.
X Press the release button in the belt buckle,
hold the belt tongue firmly and guide the belt
back.
Seat belt adjustment The belt adjustment is a convenience function
integrated into PRE-SAFE
®
. With this function,
the driver's and front-passenger seat belts are
adjusted to the upper body of the vehicle occu-
pant.
The seat belt strap will slightly tighten if:
R the belt tongue is inserted into the buckle and
R the ignition is switched on
The seat belt adjustment will apply a certain
tightening force if any slack is detected between
the vehicle occupant and the seat belt. Do not
grab hold of the seat belt.
You can switch the seat belt adjustment on and off using the multimedia system. Information on switching the seat belt adjustment on and off
can be found in the Digital Operating Instruc-
tions.
Belt warning for the driver and front
passenger The
0076 seat belt warning lamp in the instru-
ment cluster is a reminder that all vehicle occu-
pants must wear their seat belts. It may light up
continuously or flash. In addition, there may be
a warning tone.
Regardless of whether the driver's seat belt has
already been fastened, the 0076seat belt warn-
ing lamp lights up for six seconds each time the
engine is started. If the doors are closed and the
driver's or front-passenger seat belt has not
been fastened, the 0076seat belt warning lamp
lights up again after the six seconds. As soon as
the driver's and front-passenger seat belts are 44
Occupant safetySafety
fastened or a front door is opened again, the
0076 seat belt warning lamp goes out.
If the driver's seat belt is not fastened after the engine is started, an additional warning tone will
sound. The warning tone switches off after six
seconds or once the driver's seat belt is fas-
tened.
If the vehicle's speed exceeds 15 mph
(25 km/h) once and the driver's and front-
passenger seat belts are not fastened, a warning
tone sounds. A warning tone also sounds with
increasing intensity for 60 seconds or until the
driver or front passenger have fastened their
seat belts.
If the driver or front passenger unfasten their
seat belts during the journey, the seat belt warn- ing is activated again. Air bags
Introduction The installation point of an air bag can be rec-
ognized by the AIRBAG marking.
An air bag complements the correctly fastened
seat belt. It is no substitute for the seat belt. The
air bag provides additional protection in appli-
cable accident situations.
Not all air bags are deployed in an accident. The
different air bag systems function independ-
ently from one another (Y page 52).
However, no system available today can com-
pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at
which the air bag must be deployed.
Important safety notes G
WARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury. To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
R have fastened their seat belts correctly,
including pregnant women
R are sitting correctly and maintain the great-
est possible distance to the air bags
R follow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
R Adjust the seats properly before beginning
your journey. Always make sure that the seat
is in an almost upright position. The center of
the head restraint must support the head at
about eye level.
The setting options are different depending
on the seat model.
R Move the driver's and front-passenger seats
as far back as possible. The driver's seat posi-
tion must allow the vehicle to be driven safely.
R Only hold the steering wheel on the outside.
This allows the air bag to be fully deployed.
R Always lean against the backrest while driv-
ing. Do not lean forward or lean against the
door or side window. You may otherwise be in
the deployment area of the air bags.
R Always keep your feet in the footwell in front
of the seat. Do not put your feet on the dash-
board, for example. Your feet may otherwise
be in the deployment area of the air bag.
R For this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint sys-
tems. Up to this height, the seat belt cannot
be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
R Always secure children under twelve years of
age and less than 5 ft (1.50 m)tall in suitable
child restraint systems.
R Only secure a child in a rearward-facing child
restraint system on the front-passenger seat
when the front-passenger front air bag is
deactivated. If the PASSENGER AIR BAG OFF
indicator lamp is permanently lit, the front-
passenger front air bag is deactivated
(Y page 41).
R Always observe the instructions and safety
notes on the "Occupant Classification System
(OCS)" (Y page 48) and on "Children in the Occupant safety
45Safety Z
If the seat belt pre-tensioning is not reduced:
X Move the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" (Y page 44).Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact:
R the hazard warning lamps are switched on
R the emergency lighting is activated
R the vehicle doors are unlocked
R the front side windows are lowered
R vehicles with a memory function: the electri-
cally adjustable steering wheel is raised when
the driver's door is opened
R the engine is switched off and the fuel supply
is cut off
R vehicles with Mercedes me connect: auto-
matic emergency call Children in the vehicle
Important safety notes
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle: R always secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child.
R be sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions.
R always observe the instructions and safety
notes on the "Occupant classification system
(OCS)". (Y page 48) G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion, for example by:
R releasing the parking brake
R shifting the transmission to the neutral
position
R starting the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
(Y page 42) and the notes on correct use of seat
belts (Y page 43).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
40 lbs (18 kg) until they reach a height where a Children in the vehicle
55Safety Z
Pets in the vehicle
G
WARNING
If you leave animals unsupervised or unse-
cured in the vehicle, they may press buttons
or switches, for instance.
In this way, animals may:
R activate vehicle equipment and become
trapped, for example
R switch systems on or off and thereby
endanger other road users
Furthermore, unsecured animals may be flung
around inside the vehicle in the event of an
accident or abrupt steering or braking maneu- ver, and thereby injure vehicle occupants.
There is a risk of accident and injury.
Never leave animals unattended in the vehi-
cle.
Always secure animals properly when driving,
for instance with a suitable pet carrier. Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems: R ABS ( Anti-lock BrakingSystem)
(Y page 58)
R BAS ( Brake Assist System) (Y page 59)
R Active Brake Assist (Y page 59)
R ESP ®
(Electronic StabilityProgram)
(Y page 62)
R EBD ( Electronic Brake force Distribution)
(Y page 64)
R ADAPTIVE BRAKE (Y page 64)Important safety notes
If you fail to adapt your driving style or if you are
inattentive, the driving safety systems can nei-
ther reduce the risk of an accident nor override the laws of physics. Driving safety systems are
merely aids designed to assist driving. You are
responsible for maintaining the distance to the
vehicle in front, for vehicle speed, for braking in good time, and for staying in lane. Always adapt
your driving style to suit the prevailing road and
weather conditions and maintain a safe distance from the vehicle in front. Drive carefully.
The driving safety systems described only work
as effectively as possible when there is ade-
quate contact between the tires and the road
surface. Please pay special attention to the
notes on tires, recommended minimum tire
tread depths, etc. (Y page 263).
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow chains.
Only in this way will the driving safety systems
described in this section work as effectively as
possible. ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when braking.
The 0025 ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions.
ABS works on slippery surfaces, even when you only brake gently.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 58). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid- ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp (Y page 201) and dis-58
Driving safety systemsSafety