2019 DODGE DURANGO Owners Manual

Off-Road Driving Tips
When To Use 4WD LOW Range — If Equipped
When off-road driving, shift to 4WD LOW for additional
traction. This range should be limited to extreme situations
such as deep snow, mud, or sand where additional low
speed pulling power is needed. Vehicle speeds in excess of
25 mph (40 km/h) should be avoided when in 4WD LOW
range.
WARNING!
Do not drive in 4WD-LOW Range on dry pavement;
driveline damage may result. 4WD-LOW Range locks
front and rear drivelines together and does not allow
for differential action between the front to rear drive-
shafts. Driving in 4WD-LOW on pavement will cause
driveline binding; use only on wet or slippery surfaces.
Driving Through Water
Although your vehicle is capable of driving through water,
there are a number of precautions that must be considered
before entering the water.
CAUTION!
When driving through water, do not exceed 5 mph
(8 km/h). Always check water depth before entering as
a precaution, and check all fluids afterward. Driving
through water may cause damage that may not be
covered by the New Vehicle Limited Warranty.
Driving through water more than a few inches/centimeters
deep will require extra caution to ensure safety and pre-
vent damage to your vehicle. If you must drive through
water, try to determine the depth and the bottom condition
(and location of any obstacles) prior to entering. Proceed
with caution and maintain a steady controlled speed less
than 5 mph (8 km/h) in deep water to minimize wave
effects.
Flowing Water
If the water is swift flowing and rising (as in storm run-off),
avoid crossing until the water level recedes and/or the
flow rate is reduced. If you must cross flowing water avoid
depths in excess of 9 inches (23 cm). The flowing water can
erode the streambed, causing your vehicle to sink into
deeper water. Determine exit point(s) that are downstream
of your entry point to allow for drifting.
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Standing Water
Avoid driving in standing water deeper than 20 inches
(51 cm), and reduce speed appropriately to minimize wave
effects. Maximum speed in 20 inches (51 cm) of water is
less than 5 mph (8 km/h).
Maintenance
After driving through deep water, inspect your vehicle
fluids and lubricants (engine oil, transmission oil, axle,
transfer case) to assure the fluids have not been contami-
nated. Contaminated fluid (milky, foamy in appearance)
should be flushed/changed as soon as possible to prevent
component damage.
Driving In Snow, Mud And Sand
In heavy snow, when pulling a load, or for additional
control at slower speeds, shift the transmission to a low
gear and shift the transfer case to LOW if necessary. Refer
to “All-Wheel Drive Operation” in “Starting And Operat-
ing” for further information. Do not shift to a lower gear
than necessary to maintain forward motion. Over-revving
the engine can spin the wheels and traction will be lost.
Avoid abrupt downshifts on icy or slippery roads, because
engine braking may cause skidding and loss of control.
Hill Climbing
NOTE:Before attempting to climb a hill, determine the
conditions at the crest and/or on the other side.
Before climbing a steep hill, shift the transmission to a
lower gear and shift the transfer case to LOW. Use first gear
and LOW for very steep hills.
If you stall or begin to lose forward motion while climbing
a steep hill, allow your vehicle to come to a stop and
immediately apply the brakes. Restart the engine, and shift
into REVERSE. Back slowly down the hill, allowing the
compression braking of the engine to help regulate your
speed. If the brakes are required to control vehicle speed,
apply them lightly and avoid locking or skidding the tires.
WARNING!
If the engine stalls, you lose forward motion, or cannot
make it to the top of a steep hill or grade, never attempt
to turn around. To do so may result in tipping and
rolling the vehicle. Always back carefully straight
down a hill in REVERSE gear. Never back down a hill
in NEUTRAL using only the brake.
Remember, never drive diagonally across a hill; always
drive straight up or down.
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If the wheels start to slip as you approach the crest of a hill,
ease off the accelerator and maintain forward motion by
turning the front wheels slowly. This may provide a fresh
“bite” into the surface and will usually provide traction to
complete the climb.
Traction Downhill
Shift the transmission into a low gear, and the transfer case
into LOW range. Let the vehicle go slowly down the hill
with all four wheels turning against engine compression
drag. This will permit you to control the vehicle speed and
direction.
When descending mountains or hills, repeated braking can
cause brake fade with loss of braking control. Avoid
repeated heavy braking by downshifting the transmission
whenever possible.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you can
get any problems taken care of right away and have your
vehicle ready when you need it.•
Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
• Check for accumulations of plants or brush. These things
could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.
• After extended operation in mud, sand, water, or similar
dirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible.
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WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might
not have full braking power when you need it to
prevent a collision. If you have been operating your
vehicle in dirty conditions, get your brakes checked
and cleaned as necessary.
• If you experience unusual vibration after driving in
mud, slush or similar conditions, check the wheels for
impacted material. Impacted material can cause a wheel
imbalance and freeing the wheels of it will correct the
situation.
370 STARTING AND OPERATING

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............372
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .372
 BULB REPLACEMENT ................... .378
▫ Replacement Bulbs .....................378
▫ Bulb Replacement ..................... .380
 FUSES ............................... .382
▫ General Information .....................383
▫ Underhood Fuses ..................... .384
 JACKING AND TIRE CHANGING ...........390
▫ Jack Location ........................ .391
▫ Spare Tire Stowage .....................392
▫ Spare Tire Removal .....................392
▫ Preparations For Jacking .................394
▫ Jacking Instructions .....................395 ▫
Road Tire Installation .................. .401
 JUMP STARTING ....................... .401
▫ Preparations For Jump Start ...............402
▫ Jump Starting Procedure ..................403
 IF YOUR ENGINE OVERHEATS .............404
 MANUAL PARK RELEASE .................405
 FREEING A STUCK VEHICLE ..............408
 TOWING A DISABLED VEHICLE ............409
▫ Rear Wheel Drive Models ................411
▫ All Wheel Drive Models ..................412
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .412
 EVENT DATA RECORDER (EDR) ............413
7

HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located on the switch
bank just above the climate controls.Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all direc-
tional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the
switch a second time to turn off the Hazard Warning
flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE: With extended use, the Hazard Warning flashers
may discharge the battery.
ASSIST AND SOS MIRROR — IF EQUIPPED
If equipped, the rearview mirror contains an ASSIST and a
SOS button.
Assist And SOS Mirror
1 — SOS Button
2 — ASSIST Button
372 IN CASE OF EMERGENCY

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers: •
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
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3. Once a connection between the vehicle and a SOSoperator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional assistance is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death. NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional assistance is needed.
Once the SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator should be
able to speak with you or other vehicle occupants and
hear sounds occurring in the vehicle. The vehicle’s
SOS Call system will attempt to remain connected
with the SOS operator until the SOS operator termi-
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
374 IN CASE OF EMERGENCY