2019 DODGE DURANGO remote start

GETTING TO KNOW YOUR VEHICLE
CONTENTS
VEHICLE USER GUIDE — IF EQUIPPED .......17
 KEYS .................................19
▫ KeyFob..............................19
 IGNITION SWITCH .......................24
▫ Keyless Push Button Ignition ...............24
▫ Ignition Or Accessory On Message ...........25
▫ Dead Key Fob Battery ....................26
 REMOTE START — IF EQUIPPED .............26
▫ How To Use Remote Start .................26
▫ Remote Start Abort Message — If Equipped ....27
▫ To Enter Remote Start Mode ................28
▫ To Exit Remote Start Mode Without Driving The
Vehicle ...............................28
▫ To Exit Remote Start Mode And Drive The
Vehicle ...............................28 ▫
Remote Start Comfort Systems — If Equipped . . .29
▫ General Information .....................29
 SENTRY KEY ...........................29
▫ Key Programming ......................30
▫ Replacement Keys .......................30
▫ General Information .....................30
 VEHICLE SECURITY ALARM — IF EQUIPPED . . .31
▫ To Arm The System .....................31
▫ To Disarm The System ...................31
▫ Rearming Of The System ..................32
▫ Tamper Alert ...........................33
 DOORS ...............................33
▫ Manual Door Locks .....................33
▫ Power Door Locks ......................343

KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system.
The Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature if equipped.
NOTE:The key fob may not be found if it is located next to
a mobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
The key fob also includes an emergency key, which stores
in the rear of the key fob.
The emergency key allows for entry into the vehicle should
the battery in the vehicle or the key fob go dead. The
emergency key is also for locking the glove compartment.
You can keep the emergency key with you when valet
parking.
To remove the emergency key, slide the mechanical latch at
the top of the key fob sideways with your thumb and then
pull the key out with your other hand.
Key Fob
Emergency Key Removal
3
GETTING TO KNOW YOUR VEHICLE 19

3. Remove the battery by turning the back cover over(battery facing downward) and tapping it lightly on a
solid surface such as a table or similar and replace the
battery. When replacing the battery, match the + sign on
the battery to the + sign on the inside of the battery clip,
located on the back cover. Avoid touching the new
battery with your fingers. Skin oils may cause battery
deterioration. If you touch a battery, clean it with
rubbing alcohol.
4. To assemble the key fob case, snap the two halves together.
Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
NOTE: Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to another ve-
hicle.
Request For Additional Remote Controls
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
WARNING!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF mode.
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.
Key Fob Battery Replacement
3
GETTING TO KNOW YOUR VEHICLE 23

CAUTION!
An unlocked vehicle is an invitation. Always remove
the key fobs from vehicle, place the ignition in the OFF
position and lock all doors when leaving the vehicle
unattended.
Dead Key Fob Battery
Key Not Detected Feature
If the ignition position does not change with a push of the
ignition button, and the instrument cluster display mes-
sage “Key Fob Not Detected” is being displayed, the key
fob may have a low or dead battery. In this situation, a back
up method can be used to operate the keyless push button
ignition. Put the nose side (side opposite of the emergency
key) of the key fob against the keyless ignition push button
and push to operate the ignition. Once the starter engages
and the engine starts remove the key fob from the keyless
ignition push button.
REMOTE START — IF EQUIPPED
How To Use Remote Start
This system uses the key fob to start the engine
conveniently from outside the vehicle while still
maintaining security. The system has a range of
approximately 300 ft (91 m).
Low Or Dead Key Fob Battery Starting Procedure
26 GETTING TO KNOW YOUR VEHICLE

NOTE:
•The vehicle must be equipped with an automatic trans-
mission to be equipped with Remote Start.
• Obstructions between the vehicle and key fob may
reduce this range.
All of the following conditions must be met before the
engine will remote start:
• Gear Selector in PARK
• Doors closed
• Hood closed
• Liftgate closed
• Hazard switch off
• Brake switch inactive (brake pedal not pushed)
• Battery at an acceptable charge level
• PANIC button not pushed
• System not disabled from previous remote start event
• Vehicle alarm system indicator flashing
• Ignition in STOP/OFF position
• Fuel level meets minimum requirement •
Vehicle security alarm is not signaling an intrusion
WARNING!
•Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains Carbon Monox-
ide (CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury
or death when inhaled.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
Remote Start Abort Message — If Equipped
The following messages will display in the instrument
cluster display if the vehicle fails to remote start or exits
remote start prematurely:
• Remote Start Aborted — Door Open
• Remote Start Aborted — Hood Open
• Remote Start Aborted — Liftgate Open
• Remote Start Aborted — Fuel Low
• Remote Start Disabled — Start Vehicle To Reset
3
GETTING TO KNOW YOUR VEHICLE 27

The Remote Start Abort message stays active until the
ignition is turned to the ON/RUN position.
To Enter Remote Start Mode
Push and release the remote start button on the key fob
twice within five seconds. The vehicle doors will lock, the
parking lights will flash, and the horn will chirp twice (if
programmed). Then, the engine will start, and the vehicle
will remain in the Remote Start mode for a 15-minute cycle.
NOTE:
•If an engine fault is present or fuel level is low, the
vehicle will start and then shut down in 10 seconds.
• The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window and power sunroof opera-
tion (if equipped) are disabled when the vehicle is in the
Remote Start mode.
• The engine can be started two consecutive times with
the key fob. However, the ignition must be cycled by
pushing the START/STOP button twice (or the ignition
switch must be cycled to the ON/RUN position) before
you can repeat the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the remote start button one time or allow
the engine to run for the entire 15-minute cycle.
NOTE: To avoid unintentional shutdowns, the system will
disable with a one time push of the remote start button for
two seconds after receiving a valid remote start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors, or unlock
the vehicle using Keyless Enter-N-Go — Passive Entry via
the door handles, and disarm the vehicle security alarm (if
equipped). Then, prior to the end of the 15-minute cycle,
push and release the START/STOP button.
NOTE: For vehicles equipped with the Keyless Enter-
N-Go — Passive Entry feature, the message “Remote Start
Active — Push Start Button” will display in the instrument
cluster display until you push the ignition START button.
28 GETTING TO KNOW YOUR VEHICLE

Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the heated steering wheel
and driver heated seat features will automatically turn on
in cold weather. In warm weather, the driver vented seat
feature will automatically turn on when the remote start is
activated. These features will stay on through the duration
of Remote Start or until the ignition switch is placed in the
ON/RUN mode.
NOTE:The Remote Start Comfort System can be activated
and deactivated through the Uconnect System. Refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion on Remote Start Comfort System operation.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob and a Keyless Push Button
Ignition, and a RF receiver to prevent unauthorized vehicle
operation. Therefore, only key fobs that are programmed to
the vehicle can be used to start and operate the vehicle. If
an invalid key fob is used to attempt to start and operate
the vehicle, the system will not allow the engine to crank.
If an invalid key fob is used to start the engine, the system
will shut the engine off in two seconds.
After placing the ignition to the ON/RUN mode, the
vehicle security light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it
indicates that someone used an invalid key fob to start the
engine. Either of these conditions will result in the engine
being shut off after two seconds.3
GETTING TO KNOW YOUR VEHICLE 29

If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Programming key fobs may be performed at an authorized
dealer.
Replacement Keys
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
30 GETTING TO KNOW YOUR VEHICLE