2019 DODGE DURANGO Owners Manual

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
Refer to “Recreational Towing” in “Starting And Op-
erating” and “Towing A Disabled Vehicle” in “In Case
Of Emergency” for further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions. When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the AutoStick shift control
(refer to AutoStick in this section for further information) to
select a lower gear. Under these conditions, using a lower
gear will improve performance and extend transmission
life by reducing excessive shifting and heat buildup.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter clutch
is inhibited until the transmission fluid is warm. Normal
operation will resume once the transmission temperature
has risen to a suitable level.
Manual (M)
The MANUAL (M, +/-) position (beside the DRIVE posi-
tion) enables full manual control of transmission shifting
(also known as AutoStick mode; refer to “AutoStick” in this
section for further information). Toggling the gear selector
forward (-) or rearward (+) while in the MANUAL
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(AutoStick) position will manually select the transmission
gear, and will display the current gear in the instrument
cluster as 1, 2, 3, etc.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the engine
may stall. In some situations, the transmission may not
re-engage if the engine is turned off and restarted. The
Malfunction Indicator Light (MIL) may be illuminated. A
message in the instrument cluster will inform the driver of
the more serious conditions, and indicate what actions may
be necessary.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
NOTE:In cases where the instrument cluster message
indicates the transmission may not re-engage after engine
shutdown, perform this procedure only in a desired loca-
tion (preferably, at an authorized dealer). 1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift
the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
AutoStick
AutoStick is a driver-interactive transmission feature pro-
viding manual shift control, giving you more control of the
vehicle. AutoStick allows you to maximize engine braking,
280 STARTING AND OPERATING

eliminate undesirable upshifts and downshifts, and im-
prove overall vehicle performance. This system can also
provide you with more control during passing, city driv-
ing, cold slippery conditions, mountain driving, trailer
towing, and many other situations.
Operation
To activate AutoStick mode, move the gear selector into the
MANUAL (M) position (beside the DRIVE position), or tap
one of the shift paddles on the steering wheel (if equipped).
Tapping the (-) shift paddle (if equipped) to enter
AutoStick mode will downshift the transmission to the
next lower gear, while tapping (+) to enter AutoStick mode
will retain the current gear. The current transmission gear
will be displayed in the instrument cluster. In AutoStick
mode, you can use the gear selector (in the MANUAL
position), or the shift paddles (if equipped), to manually
shift the transmission. Tapping the gear selector forward (-)
while in the MANUAL (M) position, or tapping the (-) shift
paddle (if equipped), will downshift the transmission to
the next lower gear. Tapping the selector rearward (+) (or
tapping the (+) shift paddle, if equipped) will command an
upshift.NOTE:
The shift paddles (if equipped) may be disabled (or
re-enabled, as desired) using the Uconnect Personal Set-
tings.
In AutoStick mode, the transmission will shift up or down
when (+/-) is manually selected by the driver, unless an
engine lugging or overspeed condition would result. It will
remain in the selected gear until another upshift or down-
shift is chosen, except as described below.
• The transmission will automatically downshift as the
vehicle slows (to prevent engine lugging) and will
display the current gear.
• The transmission will automatically downshift to first
gear when coming to a stop. After a stop, the driver
should manually upshift (+) the transmission as the
vehicle is accelerated.
• You can start out, from a stop, in first or second gear.
Tapping (+) at a stop will allow starting in second gear.
Starting out in second gear can be helpful in snowy or
icy conditions.
• If a requested downshift would cause the engine to
over-speed, that shift will not occur.
• The system will ignore attempts to upshift at too low of
a vehicle speed.
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•Holding the (-) paddle depressed (if equipped), or
holding the gear selector in the (-) position, will down-
shift the transmission to the lowest gear possible at the
current speed.
• Transmission shifting will be more noticeable when
AutoStick is enabled.
• The system may revert to automatic shift mode if a fault
or overheat condition is detected.
To disengage AutoStick mode, return the gear selector to
the DRIVE position, or press and hold the (+) shift paddle
(if equipped, and if the gear selector is already in DRIVE)
until Dis once again indicated in the instrument cluster.
You can shift in or out of AutoStick mode at any time
without taking your foot off the accelerator pedal.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
SPORT MODE — IF EQUIPPED
Your vehicle is equipped with a Sport Mode feature. This
mode is a configuration set up for typical enthusiast
driving. The engine, transmission, and steering systems are
all set to their SPORT settings. Sport Mode will provide
improved throttle response and modified shifting for an
enhanced driving experience, as well the greatest amount
of steering feel. This mode may be activated and deacti-
vated by pushing the Sport button on the instrument panel
switch bank.
ALL-WHEEL DRIVE OPERATION
Single-Speed Operating Instructions/Precautions
— If Equipped
This system contains a single-speed (HI range only) trans-
fer case, which provides convenient full-time all-wheel
drive. No driver interaction is required. The Brake Traction
Control (BTC) System, which combines standard ABS and
Traction Control, provides resistance to any wheel that is
slipping to allow additional torque transfer to wheels with
traction.
NOTE: This system is not appropriate for conditions
where LOW range is recommended. Refer to “Driving
Tips” in “Starting And Operating” for further information.
282 STARTING AND OPERATING

Electronically Shifted Transfer Case (Three-
Position Switch) — If Equipped
This is an electronic shift transfer case and it is operated by the
AWD Control Switch, which is located on the center console.
This electronically shifted transfer case provides three
mode positions:
•All-wheel drive automatic range (AWD AUTO)
• All-wheel drive low range (LOW RANGE)
• Neutral (NEUTRAL) This electronically shifted transfer case is designed to be
driven in the AWD AUTO position for normal street and
highway conditions on dry hard surfaced roads.
For variable driving conditions, the AWD AUTO mode can
be used. In this mode, the front axle is engaged, but the
vehicle’s power is sent to the rear wheels. All-wheel drive
will be automatically engaged when the vehicle senses a
loss of traction.
When additional traction is required, the transfer case
LOW RANGE position can be used to lock the front and
rear driveshafts together forcing the front and rear wheels
to rotate at the same speed. This is accomplished by
rotating the AWD Control Switch to the desired position.
Refer to “Shifting Procedure” for specific shifting instruc-
tions. The LOW RANGE position is designed for loose,
slippery road surfaces only. Driving in the LOW RANGE
position on dry hard surfaced roads may cause increased
tire wear and damage to the driveline components.
AWD Control Switch (Three-Position)
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Transfer Case Position Indicator Messages
The Transfer Case Position Indicator messages (AWD
AUTO and LOW RANGE) are located in the instrument
cluster and indicate the current and desired transfer case
selection. Refer to “Instrument Cluster Display” in “Get-
ting To Know Your Instrument Panel” for further informa-
tion. When you select a different transfer case position, the
position indicator lights will do the following:
If All Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until thetransfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If One Or More Shift Conditions Are Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will notshift. NOTE:
Before retrying a selection, make certain that all the
necessary requirements for selecting a new transfer case
position have been met. To retry the selection, turn the
control knob back to the current position, wait five sec-
onds, and retry selection. To find the shift requirements,
refer to the Shifting Procedure for your transfer case,
located in this section.
The “SERV AWD” Warning Light monitors the electronic
shift all-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the all-wheel drive system is not functioning properly and
that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SERV AWD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury.
NOTE: Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause damage to
driveline components.
284 STARTING AND OPERATING

When operating your vehicle in LOW RANGE, the engine
speed is approximately three times that of the AWD AUTO
position at a given road speed. Take care not to overspeed
the engine and do not exceed 25 mph (40 km/h).
Proper operation of all-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the transfer
case.
Because all-wheel drive provides improved traction, there
is a tendency to exceed safe turning and stopping speeds.
Do not go faster than road conditions permit.
For additional information on the appropriate use of each
transfer case mode position, see the information below:
AWD Auto
All-Wheel Drive Auto Range – This range sends power to
the rear wheels. The all-wheel drive system will be auto-
matically engaged when the vehicle senses a loss of trac-
tion. Additional traction for varying road conditions.LOW Range
All-Wheel Drive Low Range – This range provides low
speed all-wheel drive. Locks the front and rear driveshafts
together forcing the front and rear wheels to rotate at the
same speed. Additional traction and maximum pulling
power for loose, slippery road surfaces only. Do not exceed
25 mph (40 km/h).
NEUTRAL (N)
NEUTRAL – This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
“Starting And Operating” for further information.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL position without first fully engaging the park-
ing brake. The transfer case NEUTRAL position disen-
gages both the front and rear drive shafts from the
powertrain and will allow the vehicle to roll, even if
the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
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Shifting Procedure
NOTE:
•If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous posi-
tion will remain ON and the newly selected position
indicator light will continue to flash until all the require-
ments for the selected position have been met. To retry a
shift: return the control switch back to the original
position, make certain all shift requirements have been
met, wait five seconds and try the shift again.
• If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift.
When the shift is complete, the position indicator light
for the selected position will stop flashing and remain
ON.
AWD Auto To Low Range
NOTE: When shifting into or out of LOW RANGE some
gear noise may be heard. This noise is normal and is not
detrimental to the vehicle or occupants. Shifting can be performed with the vehicle rolling 2 to
3 mph (3 to 5 km/h) or completely stopped. Use either of
the following procedures:
Preferred Procedure
1. With the engine running, slow the vehicle to 2 to 3 mph
(3 to 5 km/h).
2. Shift the transmission into NEUTRAL.
3. While still rolling, rotate the AWD control switch to the desired position.
4. After the desired position indicator light is ON (not flashing), shift the transmission back into gear.
Alternate Procedure
1. Bring the vehicle to complete stop.
2. With the ignition switch in ON/ RUN position and engine running, shift the transmission to NEUTRAL.
3. Rotate the AWD control switch to the desired position.
4. After the desired position indicator light is ON (not flashing), shift the transmission back into gear.
286 STARTING AND OPERATING