2019 CITROEN BERLINGO VAN Handbook (in English)

19
Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5
MHz is displayed,
e t c .) . The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the "RDS" function by means of the
upper band to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) blocks reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a car wash or into
an underground car park). Have the aerial checked by a dealer.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes. The station is not received or has changed its
name in the list.
Press the round arrow on the "List" tab of the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the
station name.
.
CITROËN Connect Radio

20
Media
QUESTIONRESPONSESOLUTION
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3
minutes).Some files supplied with the memory stick
may greatly slow down access to reading
the memory stick (multiplication by 10 of the
catalogue time). Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
Some information characters in the currently
playing media are not displayed correctly. The audio system does not display some types
of characters.Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically launch playback.Start playback from the device.
Names of tracks and playing time are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the
transfer of this information.
CITROËN Connect Radio

21
Telephone
QUESTIONRESPONSESOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be
visible.Check that your telephone has Bluetooth
switched on.
Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system. You can check the compatibility of your
telephone on the Brand's website (services).
Android Auto and CarPlay do not work. Android Auto and CarPlay may not activate if
the USB cables are of poor quality.Use authentic USB cables to ensure
compatibility.
The volume of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and
the telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call.
Reduce the ambient noise level (close the windows,
reduce the booster fan speed, slow down, etc.).
The contacts are not listed in alphabetical
o r d e r. Some telephones offer display options.
Depending on the settings chosen, contacts
can be transferred in a specific order.Modify the telephone directory display settings.
.
CITROËN Connect Radio

22
Settings
QUESTIONRESPONSESOLUTION
When changing the setting of treble and bass,
the ambience setting is deselected.
When changing the ambience setting, the
treble and bass settings are reset. The selection of an ambience setting imposes
the settings for treble and bass and vice versa.
Modify the treble and bass or ambience
settings to obtain the desired musical
ambience.
When changing the balance setting,
distribution is deselected.
When changing the distribution setting, the
balance setting is deselected. The selection of a distribution setting imposes
the balance settings and vice versa.
Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality between
the different audio sources. To allow for optimal listening quality, the
audio settings can be tailored to different
sound sources, which can generate audible
differences when changing source.Check that the audio settings are adapted
to the sources listened to. Adjust the audio
functions to the middle position.
When the engine is off, the system switches off
after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system automatically
goes into energy economy mode and switches off
to maintain an adequate charge in the battery.Start the engine to increase the charge of the
battery.
CITROËN Connect Radio

1
CITROËN Connect Nav
GPS satellite navigation –
Applications – Multimedia
audio system – Bluetooth
®
telephone
Contents
First steps

2
S

teering mounted controls
3
M

enus
4
V

oice commands
5
N

avigation

13
Connected navigation
1

5
Applications


18
Radio
23
DAB (Digital Audio Broadcasting) radio

2
4
Media


25
Telephone


27
Settings


31
Frequently asked questions

3
3The different functions and settings
described vary depending on the version
and configuration of your vehicle.
As a safety measure and because it
requires sustained attention by the
driver, the pairing of a Bluetooth mobile
telephone with the Bluetooth hands-free
system of your audio system must be
done with the vehicle stationary
and the
ignition on.
The system is protected in such a way that
it will only operate in your vehicle.
The display of the Energy Economy
Mode message signals that a change to
standby is imminent.
The link below gives access to OSS (Open
Source Software) codes for the system.
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
.
CITROËN Connect Nav

2
First steps
With the engine running, a press
mutes the sound.
With the ignition off, a press turns
the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the menu buttons on either side of or
below the touch screen for access to the
menus, then press the virtual buttons in the
touch screen.
Depending on the model, use the "Source"
or "Menu" buttons to access the menus, then
press the virtual buttons in the touch screen.
You can display the menus at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the back arrow to go back a level.
Press "OK" to confirm. The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the side banners or in the upper banner of the
touch screen (depending on equipment):
-

R
eminder of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

G
o directly to the selection of the audio
source, to the list of radio stations (or list of
titles depending on the source).
-

G
o to the "Notifications" of messages,
emails, map updates and, depending on the
services, the navigation notifications.
-

G
o to the settings for the touch screen and
the digital instrument panel. Selecting the sound source (depending on
equipment):
-

F
M/DAB/AM radio stations (depending on
equipment).
-

T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
-

U
SB memory stick.
-

M
edia player connected via the auxiliary
socket (depending on equipment).
-

C
D Player (depending on equipment).
-
V

ideo (depending on equipment).
CITROËN Connect Nav

3
In the "Settings" menu you can create
a profile for just one person or a group
of people with common points, with the
possibility of entering a multitude of
settings (radio presets, audio settings,
navigation history, contact favourites,
etc.); these settings are taken into account
automatically.
In very hot conditions, the volume may
be limited to protect the system. It may go
into standby (screen and sound off) for at
least 5 minutes
The return to normal takes place when
the temperature in the passenger
compartment has dropped.
Steering mounted controls
Voice commands :
This control is located on the
steering wheel or at the end of the
lighting control stalk (depending on
equipment).
Short press, system voice
commands.
Long press, smartphone voice
commands via the system.
Increase volume.
Mute/Restore the sound (depending
on equipment).
Or
Mute by pressing the volume
increase and decrease buttons
simultaneously (depending on
equipment).
Restore the sound by pressing one
of the two volume buttons.
Decrease volume.
Media (short press): change the
multimedia source. Telephone
(short press): start
telephone call.
Call in progress (short press):
access telephone menu.
Telephone (long press): reject an
incoming call, end call; when no call
is in progress, access telephone
menu.
Radio (rotate): automatic search for
the previous/next station.
Media (rotate): previous/next track,
move in a list.
Short press : confirm a selection; if
nothing selected, access to presets.
Radio : display the list of stations.
Media : display the list of tracks.
Radio (press and hold): update the
list of stations received.
.
CITROËN Connect Nav

4
FM 87.5 MHz
Radio Media
Depending on equipment/Depending on version.
Select an audio source, a radio
station, display photographs.
Telephone
Depending on equipment/Depending on version.
Connect a telephone via Bluetooth®,
read messages and emails and send
quick messages.
Settings
Depending on equipment/Depending on version.
Configure a personal profile and/
or configure the sound (balance,
ambience, etc.) and the display
(language, units, date, time, etc.).Applications
Depending on equipment/Depending on version.
Operate certain applications on
a smartphone connected via
CarPlay
®, MirrorLinkTM (available
depending on the country) or
Android Auto.
Check the state of the Bluetooth
®
and Wi-Fi connections.
Menus
Connected navigation
Depending on equipment/Depending on version.
Enter navigation settings and
choose a destination.
Use ser vices available in real time,
depending on equipment.
CITROËN Connect Nav