2019 CITROEN BERLINGO VAN Handbook (in English)

13
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved
in a permanent directory visible to all,
whatever the telephone connected.
The menu for the directory is not
accessible if it is empty.
Managing calls
During a call, press OK to display
the contextual menu.
End call
In the contextual menu, select
" Hang up " to end the call.
Confirm with OK.
Microphone off
(so that the caller cannot hear) In the contextual menu:
-

s
elect "
Micro OFF " to switch off
the microphone.
-
d
eselect "
Micro OFF " to switch
the microphone on.
Confirm with OK.
Telephone mode
In the contextual menu:
- s elect " Telephone mode " to
transfer the call to the telephone
(for example, to leave the vehicle
while continuing a conversation).
-

d
eselect " Telephone mode " to
transfer the call to the vehicle.
Confirm with OK.
If the contact has been cut off, when you
reconnect on returning to the vehicle,
the Bluetooth connection will be restored
automatically and sound returned to the
system (depending on the compatibility of the
telephone).
In some cases, the Telephone mode must be
activated from the telephone.
Interactive voice response
From the contextual menu, select
" DTMF tones " and confirm to use
the digital keypad to navigate in the
interactive voice response menu.
Confirm with OK.
Consultation call
From the contextual menu, select
" Switch " and validate to return to a
call left on hold.
Confirm with OK.
Directory
To access the directory, press and
hold SRC/TEL .
Select " Directory " to see the list of
contacts.
Confirm with OK.
.
Bluetooth® audio system

14
To modify the contacts saved in the
system, press MENU then select
" Telephone " and confirm.
Select " Directory management "
and confirm.
Yo u c a n :
-
"Consult an entr y ",
-
"Delete an entry ",
-
"Delete all entries ".
The system accesses the
telephone's contacts directory,
depending on its compatibility, and
while it is connected via Bluetooth.
With certain telephones connected
by Bluetooth you can send a contact
to the directory of the audio system.
Contacts imported in this way are
saved in a permanent directory
visible to all, whatever the telephone
connected.
The menu for the directory is not
accessible if it is empty.
Voice recognition
This function allows you to use your
smartphone's voice recognition via the system. To start voice recognition, depending on the
type of steering mounted controls:
Make a long press on the end of the lighting
control stalk.
OR
Press this button.
Voice recognition requires the use of a
compatible smartphone first connected to
the vehicle by Bluetooth.
Frequently asked questions
The following information groups together the
answers to the most frequently asked questions
concerning your audio system.
Bluetooth® audio system

15
QUESTIONRESPONSESOLUTION
With the engine off, the audio system switches
off after a few minutes of use. When the engine is switched off, the audio
system operating time depends on the state of
charge of the battery.
The switch-off is normal: the audio system
switches to economy mode and switches off to
prevent discharging the vehicle's battery.Turn the ignition on to increase the charge of
the battery.
The message "the audio system is overheated"
appears on the display. In order to protect the installation if the
surrounding temperature is too high, the audio
system switches to an automatic thermal
protection mode leading to a reduction in
volume or the CD play stopping.Switch the audio system off for a few minutes
to allow the system to cool.
Radio
QUESTION
RESPONSESOLUTION
There is a difference in sound quality between
the different audio sources (radio, CD, etc.). To allow for optimal listening quality, the audio
settings (Volume, Bass, Treble,Ambience,
Loudness) can be tailored to different
sound sources, which can generate audible
differences when changing source (radio, CD,
e t c .) .Check that the audio settings (Volume, Bass,
Treble, Ambience and Loudness) are adapted
to the sources listened to. It is advisable to set
the audio functions (Bass, Treble, Front-Rear
Balance and Left-Right Balance) to the middle
position, select the musical ambience "None"
and set the loudness correction to the "Active"
position in CD mode or to the "Inactive"
position in radio mode.
.
Bluetooth® audio system

16
The preset stations do not function (no sound,
87.5 MHz is displayed, etc.). An incorrect waveband is selected.
Press the BAND button to return to the
waveband (FM, FM2, DAB, AM) on which the
stations are preset.
The traffic announcement (TA) is displayed. I
do not receive any traffic information. The radio station is not part of the regional
traffic information network.Tune to a radio station which broadcasts traffic
information.
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5
MHz is displayed,
e t c .) . The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the RDS function to allow the system
to see if a more power ful transmitter is within
the geographic area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) blocks reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park). Have the aerial checked by a dealer.
Sound cut-outs of 1 to 2
seconds in radio
mode. During this brief sound cut-out, the RDS
searches for another frequency giving better
reception of the station.Switch off the RDS function if the phenomenon
is too frequent and always on the same route.
Bluetooth® audio system

17
Media
QUESTIONRESPONSESOLUTION
The Bluetooth connection is cut. The battery of the peripheral device may not be
sufficiently charged.Charge the battery of the peripheral device.
The message "USB device error" is displayed
in the screen. The USB memory stick is not recognised.
The USB memory stick may be corrupt.Reformat the USB memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains audio files of
a format not recognised by the audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.-

C
heck that the CD is inserted in the player
the right way up.
-

C
heck the condition of the CD: the CD
cannot be played if it is too badly damaged.
-

C
heck the content in the case of a recorded
CD: consult the advice in the "Media"
section.
-

D
ue to insufficient quality, certain burned
CDs will not be read by the audio system.
The CD sound is of poor quality. The CD used in scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play the music files on my
smartphone via the USB socket. Depending on the smartphone, access by the
audio system to music on the smartphone may
have to be approved on the latter.Manually activate the MTP profile on the
smartphone (USB settings menu).
.
Bluetooth® audio system

18
QUESTIONRESPONSESOLUTION
I am unable to access my voicemail. Few telephones or ser vice providers allow the
use of this function.Call the voicemail, via the telephone menu,
using the number provided by your operator.
I am unable to access my directory of contacts. Check the compatibility of your telephone.
You did not give access to your contacts when
pairing the telephone.Accept or confirm access by the system to the
contacts on your telephone.
I am unable to continue a conversation when
getting into my vehicle. Telephone mode is activated.
Deselect telephone mode to transfer the call to
the vehicle.
I am unable to pair my telephone by Bluetooth. Telephones (models, versions of operating
systems) have their own specific aspects in the
pairing procedure and some telephones are not
compatible.Before starting the pairing procedure, delete
the pairing of the telephone from the system
and
of the system from the telephone, so as to
see the compatibility of the telephones.
Telephone
Bluetooth® audio system

1
CITROËN Connect Radio
Multimedia audio system –
Applications – Bluetooth®
telephone
Contents
First steps

2
S

teering mounted controls
3
M

enus
4
A

pplications

5
Radio
6
DAB (Digital Audio Broadcasting) radio

8
M

edia 9
Telephone


10
Settings


16
Frequently asked questions

1
8The different functions and settings
described vary according to the version
and configuration of your vehicle.
As a safety measure and because it
requires sustained attention by the
driver, the pairing of a Bluetooth mobile
telephone with the Bluetooth hands-free
system of your audio system must be
done with the vehicle stationary
and the
ignition on.
The system is protected in such a way that
it will only operate in your vehicle.
The display of the message Energy
Economy Mode signals that a change to
standby is imminent.
The link below gives access to OSS (Open
Source Software) codes for the system.
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
.
CITROËN Connect Radio

2
First steps
With the engine running, a press
mutes the sound.
With the ignition off, a press turns
the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons on either side of or below the
touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons on the left of the touch screen
for access to the menus, then press the virtual
buttons in the touch screen.
You can display the menus at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
For pages with multiple tabs at the bottom of
the screen, you can switch between pages
either by tapping the tab for the desired page,
or by using a finger, sliding the pages to the left
or to the right.
Press in the grey zone to go back a level or
confirm. The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper banner of the touch screen:
-

R
eminder of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

R
eminder of the Radio Media and
Telephone menu information.
-
R

eminder of the privacy information.
-

A
ccess to the Settings of the touch screen
and digital instrument panel. Selecting the sound source (depending on
equipment):
-
F M/DAB/AM radio stations (depending on
equipment).
-

T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
-

U
SB memory stick.
-

M
edia player connected via the auxiliary
socket (depending on equipment).
-

C
D player (depending on equipment).
In the "Settings" menu you can create
a profile for just one person or a group
of people with common points, with the
possibility of entering a multitude of
settings (radio presets, audio settings,
ambiences, etc.); these settings are taken
into account automatically.
Press the back arrow to go back a level or
confirm.
CITROËN Connect Radio