Page 505 of 596

5057-2. Steps to take in an emergency
7
When trouble arises
WARNING
■When using the compact spare tire
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
*:If equipped
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-
ure to observe this precaution may lead to an accident causing death or
serious injury.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in
their storage location to reduce the po ssibility of personal injury during a
collision or sudden braking.
• ABS & Brake assist
• VSC
•TRAC
• EPS
• Automatic High Beam
•AFS (Adaptive Front-lighting
System)
*
• Dynamic radar cruise control with full-speed range
• LDA (Lane Departure Alert with steering control) • PCS (Pre-Collision System)
• Tire pressure warning system
• BSM (Blind Spot Monitor)
*
• Intuitive parking assist*
• Intelligent Clearance Sonar
(ICS)
*
• Rear view monitor system*
• Toyota parking assist monitor*
• Panoramic view monitor*
• Navigation system*
Page 506 of 596

5067-2. Steps to take in an emergency
NOTICE
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle.
The vehicle becomes lower when driving with the compact spare tire
compared to when driving with standard tires. Be careful when driving
over uneven road surfaces.
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving
performance.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damage to the tire pressure warning valve and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( →P. 430)
Page 507 of 596

5077-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. ( →P. 510)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● There may be a malfunction in the immobilizer system.
( → P. 84)
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. (→ P. 508)
● AXVH70 model
* only: The temperature of the hybrid battery (traction
battery) may be extremely low (below approximately -22°F [-30°C]).
( → P. 79, 206)
*:The model code is indicated on the Certification Label. ( →P. 527)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 512)
● The 12-volt battery terminal connections may be loose or corroded.
(→ P. 424)
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( →P. 204)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 508 of 596

5087-2. Steps to take in an emergency
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 512)
● One or both of the 12-volt batter y terminals may be disconnected.
( → P. 424)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to star t the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in case of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
4
Page 509 of 596
5097-2. Steps to take in an emergency
7
When trouble arises
■Doors
Using the mechanical key (→P.
147) in order to perform the fol-
lowing operations (driver’s door
only):
Locks all doors
Closes the windows and the
moon roof
*1 (turn and
hold)
*2
Unlocks the door
Turning the key rearward unlocks the driver's door. Turning the key once
again unlocks the other doors.
Opens the windows and the moon roof*1 (turn and hold)*2
*1: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key does not operate
properly
If communication between the electronic key and vehicle is
interrupted ( →P. 163) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
and trunk can be opened and the hybrid system can be started
by following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key
linked functions
1
2
3
4
Page 510 of 596
5107-2. Steps to take in an emergency
■Tr u n k
Turn the mechanical key clock-
wise to open.
Ensure that the shift lever is in P and firmly depress the brake
pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the power switch shortly and firmly.
In the event that the pow er switch still cannot be started, contact your
Toyota dealer.
Starting the hybrid system
1
2
3
4
Page 511 of 596

5117-2. Steps to take in an emergency
7
When trouble arises
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 455)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( →P. 205)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: →P. 551)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 162)
WARNING
■ When using the mechanical key an d operating the power windows or
moon roof
Operate the power window or moon roof after checking to make sure that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof. Also, do not allow children to operate
the mechanical key. It is possible for children and other passengers to get
caught in the power window or moon roof.
3
Page 512 of 596
5127-2. Steps to take in an emergency
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( →P. 87)
Open the hood and remove the
fuse box cover.
Push the tabs in and lift the lid off.
Open the exclusive jump start-
ing terminal cover.
If the 12-volt bat tery is discharged
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
1
2
3