2018 RENAULT ZOE lock

1.29
LOCKING, UNLOCKING THE DOORS (1/2)
Locking/Unlocking the doors
from the outside
This is done using the RENAULT Card;
see the “RENAULT Card” information in
Section 1.
In certain cases, the RENAULT card
may not work:
– the card battery RENAULT is drained, flat 12 V battery, etc.
– if equipment operating on the same frequency as the card (mobile
phones, etc.) is used;
– vehicle located in a high electromag- netic radiation zone.
It is then possible:
– to use the key integrated into the card to unlock the front left-hand
door;
– to lock each of the doors manually;
– to use the interior door locking/un- locking control (refer to the following
pages).
Using the key integrated in
the RENAULT card
Insert key 1 into the lock in the driver’s
door and lock or unlock.
Locking the doors manually
Turn screw 2 with the door open (using
the end of the key) and close the door.
This means that the doors are then
locked from the outside.
The doors may then only be opened
from the inside or by using the key in
the front left-hand door.
2
1

1.30
Locking the doors without
the RENAULT card
For example, in the event of a dis-
charged battery or the RENAULT card
temporarily not working, etc.
With the engine switched off and an
opening (door or boot) open, press
and hold the switch 3 for more than five
seconds.
When the door is closed, all the doors
and tailgate will be locked.
Unlocking the vehicle from the outside
is only possible with the RENAULT card
in the vehicle's access zone or using
the key integrated in the RENAULT
card.
LOCKING, UNLOCKING THE DOORS (2/2)
Interior locking/unlocking
door control
Switch 3 simultaneously controls the
doors and the boot.
If a door or the tailgate is open or not
closed properly, the doors and tailgate
lock/unlock quickly.
If you need to transport objects with the
boot open, the other opening elements
can still be locked: with the engine
stopped, press the switch 3 for more
than five seconds to lock the other
openings.
Door and tailgate status
indicator
With the ignition on , the warning light
integrated in switch 3 informs you of the
locking status of the opening elements:
– indicator light on, the doors and tail- gate are locked,
– indicator light off, the doors and tail- gate are unlocked.
When you lock the doors, the indicator
light remains lit and then goes out.
Never leave your vehicle
with the RENAULT card
inside.
After locking/unlocking the vehicle
and the tailgate only using the but-
tons on the RENAULT card, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.
3
Driver’s responsibility
If you decide to keep the
doors locked when you are
driving, remember that it
may be more difficult for those as-
sisting you to gain access to the
passenger compartment in the
event of an emergency.

1.31
AUTOMATIC LOCKING WHEN DRIVING
Activating/deactivating the
function
With the engine running, press
button 1 for approximately five seconds
until you hear a beep.
Operating principle
After the vehicle is started, the system
automatically locks the doors when
you are driving at approximately 6 mph
(10 km/h) and over.
The door can be unlocked:
– by pressing the door unlocking button 1.
– by opening a front door (vehicle sta- tionary).
NB: if a door is opened or closed, it will
automatically lock again when the vehi-
cle reaches a speed of 6 mph (10 km/h).
Operating faults
If you experience an operating fault
(no automatic locking, the indicator
light incorporated in button 1 does not
light up when trying to lock the open-
ing elements, etc.), firstly check that the
opening elements are properly closed.
If they are properly closed, contact an
authorised dealer.1
Driver’s responsibility
If you decide to keep the
doors locked when you are
driving, remember that it
may be more difficult for those as-
sisting you to gain access to the
passenger compartment in the
event of an emergency.

1.32
FRONT SEATS
To move the seat forwards or
back
Lift handle 1 to unlock. Release the
handle once the seat is in the correct
position and ensure that the seat is fully
locked into position.
To adjust the lumbar support
on the driver’s seat
(depending on vehicle)
Lower handle 2 to increase the support
and lift it to decrease it.
For safety reasons, carry out any adjustments when the vehicle is not
being driven.
We would advise you not to recline the seatbacks too far to ensure that
the effectiveness of the seat belts is not reduced.
No object should be placed on the floor (in front of the driver). Noth\
ing should be
placed around the driver’s feet as such objects may slide under the pedals during
sudden braking manoeuvres and obstruct their use.
1
To tilt the seatback
Turn control knob 3 to the required po-
sition.
Heated seats
Turn control 4 to either position 1, 2 or
3 (depending on the temperature re-
quired). The
ñ indicator light on the in-
strument panel comes on once the front
seat heating system is operating.
The system, which has a thermostat,
regulates the heating level.
To switch off the heated seat function,
turn control 4 to the OFF position.
4
2
3

1.34
™Front seat belt reminder
warning light on display 6
It lights up when the engine is started
and, if the driver’s seat belt is not fas-
tened, the light flashes and a beep
sounds for about two minutes when
the vehicle reaches a speed of approxi-
mately 12 mph (20 km/h).
NB: an object placed on the passenger
seat cushion may activate the warning
light in some cases.
SEAT BELTS (2/4)
Locking
Unwind the belt slowly and smoothly
and ensure that buckle 3 locks into
catch 5 (check that it is locked by pull-
ing on buckle 3). If the belt jams, allow
it to return slightly before attempting to
unwind it again.
If your seat belt is completely jammed,
pull slowly, but firmly, so that just over
3 cm unwinds. Allow it to return slightly
before attempting to unwind it again.
If there is still a problem, contact an ap-
proved dealer.
1
5
34
5
Adjusting the height of the
front seat belts
Press the button 7 to adjust the seat
belt height, so that the shoulder strap 1
is worn as shown previously. Press the
button 7 and raise or lower the seat
belt. Make sure that the seat belt is
locked in position correctly after you
have adjusted it.
UnfasteningPress button 4 and the seat belt will be
rewound by the inertia reel. Guide the
belt into position.
7
6

1.35
SEAT BELTS (3/4)
Fasten sliding buckle 11 into the corre-
sponding red catch 13.
Check that the rear seat
belts are positioned and
operating correctly each
time the rear bench seat is
moved.
Rear centre seat belt
Unwind belt 9 slowly from its housing,
then fasten buckle 10 into the corre-
sponding black catch 12.
Rear side seat belts 8
The belts are locked, unlocked and
adjusted in the same way as the front
belts.
8
11
10
12
10
13
9

1.37
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (1/4)
These are made up of:
– seat belt inertia reel pretension-ers;
– chest-level load limiters;
– airbags anti-submarining;
– airbags – Driver and passenger
front
These systems are designed to act in-
dependently or together when the vehi-
cle is subjected to a frontal impact.
Depending on the severity of the
impact, the system can trigger:
– seat belt locking;
– the seat belt inertia reel pretensioner (which engages to correct seat belt
slack);
– the front airbag.
Pretensioners
The pretensioners hold the seat belt
against the body, holding the occupant
more securely against the seat, thus in-
creasing the seat belt’s efficiency.
With the ignition on, following a signif-
icant frontal impact and depending on
the severity of the impact, the system
may trigger the seat belt inertia reel
pretensioner 1, which instantly retracts
the seat belt.
– Have the entire restraint
system checked following
an accident.
– No operation whatso-
ever is permitted on any part
of the system (pretensioners,
airbags, computers, wiring) and
the system components must not
be reused on any other vehicle,
even if identical.
– Only qualified personnel from our Network may work on the airbags;
otherwise the system may trigger
accidentally and cause injury.
– The electric trigger system may only be tested by a specially
trained technician using special
equipment.
– When the vehicle is scrapped, contact an approved dealer for
disposal of the pretensioner and
airbags gas generators.
1

1.40
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (4/4)
Warnings concerning the driver’s airbag
– Do not modify the steering wheel or the steering wheel boss.
– Do not cover the steering wheel boss under any circumstances.
– Do not attach any objects (badge, logo, clock, telephone holder, etc.) to the steering wheel boss.
– The steering wheel must not be removed (except by qualified personnel f\
rom our Network).
– When driving, do not sit too close to the steering wheel. Sit with your \
arms slightly bent (see the information on “Adjusting
your driving position” in Section 1). This will allow sufficient space for the air bag to deploy correctly and be fully effective.
Warnings concerning the passenger airbag
– Do not attach or glue any objects (badge, logo, clock, telephone holder\
, etc.) to the dashboard on or near the airbag.
– Do not place anything between the dashboard and the passenger (pet, umb\
rella, walking stick, parcels, etc.).
– The passenger must not put his or her feet on the dashboard or seat as t\
here is a risk that serious injuries may occur. In general, parts of the body should be kept away from the dashboard (knee\
s, hands, head, etc.).
– The devices in addition to the front passenger seat belt should be react\
ivated as soon as a child seat is removed, to ensure the protection of the passenger in the event of an impact.
A REAR-FACING CHILD SEAT MUST NOT BE FITTED TO THE FRONT PASSENGER SEAT UNLESS THE ADDITIONAL RESTRAINT SYSTEMS, I.E. THE PASSENGER AIR BAG, ARE DEACTIVATED.
(refer to the information on “Child safety: deactivating/activating \
the front passenger airbag" in Section 1)
Warnings concerning the anti-submarining airbag
Do not let a child under the age of 12 sit in this seat. When triggered,\
the anti-submarining airbag may project objects left o n
the seat base with a great deal of force.
Risk of serious injury.
All of the warnings below are given so that the airbag is not obstructed in any way when it is inflated and also to prevent
the risk of serious injuries caused by items which may be dislodged when\
it inflates.