2018 RENAULT ZOE Connect

1.2
1 Electric charging connection
2 Electric motor
3 Secondary 12V battery
4 400 V traction battery
5 Orange electrical power cables
ELECTRIC VEHICLE: introduction (1/5)
1
2
3
5
4

1.3
ELECTRIC VEHICLE: introduction (2/5)
Electric vehicles have special features,
but operate in a similar manner to con-
ventional vehicles.
The main difference in electric vehicles
is the exclusive use of electric energy
instead of fuel, as used in convention
vehicles.
We therefore recommend that you read
these instructions describing your elec-
tric vehicle carefully.
Connected services(depending on vehicle)
Your electric vehicle has connected
services that provide information and/
or control:
– your vehicle’s charging status;
– the traction battery charging pro-gramming, based on certain choices
on offer;
– air-conditioning remote program- ming (please see the information on
“Air-conditioning: remote activation”
in Section 3);
– ...
You can subscribe to a connected
service or extend it at any time by
consulting an authorised dealer.
12
3
You can access these services by:
– digital devices (mobile telephones 2,
your computer 3, etc);
– multimedia display 1.
For further information, please contact
an authorised dealer.

1.4
Batteries
Your electric vehicle has two types of
battery:
– a 400V traction battery;
– secondary 12 V battery.
400 V traction battery
This battery stores the energy neces-
sary to operate the motor in your elec-
tric vehicle properly. As with any bat-
tery, it discharges after use, and must
be regularly recharged.
You do not have to wait until the traction
battery hits the reserve level in order to
recharge it.
Charging times vary depending on the
type of specific wall unit socket or public
terminal you connect to.
Your vehicle range will depend on the
charge level of the traction battery, and
also on your driving style.
Please refer to information on “Vehicle
range: recommendations” in Section 2.Secondary 12V battery
The second battery on your vehicle is
a secondary 12 V battery: this supplies
the energy required to operate vehicle
equipment (lights, windscreen wipers,
ABS, etc).
ELECTRIC VEHICLE: introduction (3/5)

1.5
The vehicle drive system
in an electric vehicle uses
a direct voltage of approx-
imately 400 volts. This
system can get hot during and after
switching off the ignition. Respect
warning messages given on the
labels in the vehicle.
All interventions or modifications to
the 400V electrical system (com-
ponents, cables, connectors, trac-
tion battery) are strictly prohibited
due to the risks they present to your
safety. Please contact an authorised
dealer.
The risk of serious burns or elec-
tric shocks can lead to death.
A
ELECTRIC VEHICLE: introduction (4/5)
The A symbol denotes the electrical
elements of your vehicle which may
present health risks.400 volt electrical circuit
The 400 V electrical circuit is denoted
by orange cables 6 and parts bearing
the
ṑ symbol.
6

1.7
IMPORTANT RECOMMENDATIONS
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shock which may present a risk to life.
In the event of an accident or impact
In the event of an accident or an impact to the underside of the vehicle\
(e.g.: striking a post, raised kerb or other street fu rni-
ture), this may damage the electric circuit or the traction battery.
Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are e\
xposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:
– never touch the liquids (fluids, etc.) coming from the traction batter\
y;
– in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possibl\
e.
In the event of an impact, even slight, against the charging flap and/or\
valve, have them checked by an authorised dealer as
soon as possible.
In the event of fire
In the event of fire, make everyone evacuate the vehicle immediately and\
contact the emergency services, informing them that
this is an electric vehicle.
Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use w\
ater or other extinguish-
ing agents.
In the event of damage to the electrical circuit, please call an authori\
sed dealer.
All towing operations
Please refer to the information on “Towing, breakdowns” in Section 5.
Washing the vehicle
Never wash the engine compartment, the charging connection or the tracti\
on battery with a high-pressure jet.
This risks damaging the electric circuit.
Never wash the vehicle while it is charging.
Risk of electric shock and a risk to life.

1.8
ELECTRIC VEHICLE: charging (1/8)
Charging schematic diagram
1 Electric charging connection
2 Charging cord
3 Specific wall socket or recharging ter-
minal
If you have any questions regarding
the equipment needed for charging,
please ask an authorised dealer.
1
2
3

1.9
ELECTRIC VEHICLE: charging (2/8)
Important recommendations for charging your vehiclePlease read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shocks which could result in death.
Charging
Do not do anything to the vehicle during charging (washing, working in \
the engine compartment, etc.).
In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord connector or\
in the vehicle ch arg-
ing socket, do not charge the vehicle. Fire hazard.
Do not attempt to touch the cord contacts, the domestic socket or the ve\
hicle charging socket, or introduce objects into them.
Never plug the charging cord into an adapter, multiple socket or extension lead.
The use of generators is prohibited.
Do not remove or change the vehicle charging socket or the charging cord\
. Fire hazard.
Do not modify or perform any action on the installation during charging.\
In the event of an impact, even slight, against the charging socket or v\
alve, have them checked by an authorised dealer as
soon as possible.
Take care of the cord: do not tread on it, immerse it in water or pull on\
it or let anything knock against it.
Check regularly that the charging cord is in good condition.
Do not use in the event of any damage to the charging cord (corrosion, \
discolouring, cuts, etc.) or to the unit. Please see an
authorised dealer for a replacement.

1.12
ELECTRIC VEHICLE: charging (5/8)
1
Avoid charging and parking your ve-
hicle in extreme temperatures (hot or
cold).
Under extreme conditions, charging
may take several minutes before start-
ing (time required for the traction bat-
tery to cool down or warm up).
When the vehicle is parked for more
than seven days in temperatures below
about -25°C, charging the traction bat-
tery can become impossible.
When the vehicle is parked for more
than three months with near zero
charge, charging the battery can
become impossible.
To preserve the service life of your trac-
tion battery, avoid parking the vehi-
cle for more than one month with high
charge, especially when the weather is
very hot.
Favour charging the traction battery
after driving and/or in mild tempera-
tures. Otherwise, charging may take a
longer period of time or even become
impossible.
In the absence of any protection
against overvoltage, you are recom-
mended not to charge the vehicle in
stormy weather (lightning, etc).
To avoid disturbing the
charging monitoring
system, do not install any
antistatic strip to the vehi-
cle.
Recommendations
– In high temperatures, try to park and recharge the vehicle in a shaded/
covered location.
– Charging can be performed in the rain or snow.
– Activating the air-conditioning in- creases the charge duration period.
Note:
If in a snowy environment, remove
snow from the vehicle charging area
before plugging in or disconnecting.
Snow in the socket may block the in-
sertion of the charging cord plug.
Charging connection 1
The vehicle has a charging connection
located at the front of the vehicle.