2018 RENAULT ZOE maintenance

0.3
Getting to know your vehicle ...............................
Driving ...................................................................
Your comfort .........................................................
Maintenance .........................................................
Practical advice ....................................................
Technical specifications ......................................
Alphabetical index ...............................................
Sections
1
CONTENTS
2
3
4
5
6
7

1.6
Driving
As with a car with an automatic gear-
box, you will have to get used to not
using your left foot, and not using this
foot to brake.
When driving, if you lift your foot off the
accelerator pedal or depress the brake
pedal, the motor generates electrical
current during deceleration, and this
energy is used to brake the vehicle and
recharge the traction battery. Please
refer to the information on the “Charge
meter” in Section 2.
Special feature:
After a maximum charge of the battery
and during the first few miles of using
the vehicle, the engine brake will be
temporarily reduced. Please adapt your
driving style appropriately.
ELECTRIC VEHICLE: introduction (5/5)
Bad weather, flooded roads:
Do not drive through floods
if the depth of water is
above the lower edge of
the wheel rims
Your electric vehicle is
silent, so when you get out,
place the gear selector on
P, engage the handbrake
and switch off the ignition.
RISK OF SERIOUS INJURY
The engine brake should
under no circumstances be
used as a substitute for the
brake pedal.
Noise
Electric vehicles are particularly quiet.
You will not yet necessarily be used to
it, and neither will other road users. It
is difficult for them to hear the vehicle
when it is moving.
We would therefore recommend that
you are aware of the horn and make
use of it, especially when driving in a
built-up area or when manoeuvring.
Please refer to the information on the
“Pedestrian horn” in Section 1.
As the motor is silent, you will hear
noises that you are not used to hearing
(aerodynamic noises, tyre noise, etc.)
When charging, the vehicle may emit
noises (fan, relays, etc).
When the vehicle is stopped, the heat-
ing system may start automatically for
self-maintenance.
Obstructions to the driver
On the driver’s side, only
use mats suitable for the
vehicle, attached with the
pre-fitted components, and check
the fitting regularly. Do not lay one
mat on top of another.
There is a risk of wedging the
pedals

1.70
ON-BOARD COMPUTER: trip settings (2/3)
Examples of selectionsInterpreting the display selected
Service in
c) Service interval. Distance remaining until the next service (displayed in miles/kilome-
tres), then when the service nears, several scenarios are possible:
– distance/time remaining less than 900 miles (1,500 km) or one
month: the message “Service in” is displayed accompanied by the
distance or time;
– imminent service : the message “Schedule a service” is displayed,
accompanied by the nearest term (distance or time);
– mileage before service equal to 0 km/miles or service date
reached: the message “Carry out service” is displayed accompa-
nied by warning light
©.
The vehicle requires a service as soon as possible.
1,210 miles
or 3 months
Resetting the display after the service in accordance with the maintenan\
ce schedule.
The service interval must only be reset after a service which complies w\
ith the recommendations in the maintenance schedule.
Special note: To reset the service interval, press and hold one of the display reset bu\
ttons for approximately 10 seconds until
the display shows the mileage permanently.
The display of information shown below DEPENDS ON THE VEHICLE EQUIPMENT \
AND COUNTRY.

2.12
ENVIRONMENT
Please make your own
contribution towards
protecting the environment
too
– Worn parts replaced in the course of routine vehicle maintenance (sec-
ondary 12 V battery, batteries, etc.)
must be disposed of through special-
ist organisations.
– At the end of the vehicle’s service life, it should be sent to approved
centres to ensure that it is recycled.
– In all cases, comply with local legis- lation.
Recycling
Your vehicle is 85% recyclable and
95% recoverable.
To achieve these objectives, many of
the vehicle components have been de-
signed to enable them to be recycled.
The materials and structures have
been carefully designed to allow these
components to be easily removed and
reprocessed by specialist companies.
In order to preserve raw material re-
sources, this vehicle incorporates nu-
merous parts made from recycled plas-
tics or renewable materials (vegetable
or animal-derived materials such as
cotton or wool).
Your vehicle has been designed with
respect for the environment in mind for
its entire service life: during production,
use and at the end of its life.
This commitment is illustrated by the
Renault eco² group signature.
Manufacture
Your vehicle has been manufactured at
an industrial site which uses a progress
policy to reduce environmental impacts
on rivers and natural areas (reduc-
tion of water and energy consumption,
visual and noise pollution, atmospheric
emissions and waste water, sorting and
reusing waste).

3.18
AIR CONDITIONING: information and operating instructions (1/2)
Do not open the refriger-
ant fluid circuit. The fluid
may damage eyes or skin.
Advice on use
In some situations, (air conditioning
off, air recirculation activated, ventila-
tion speed at zero or low, etc.) you may
notice that condensation starts to form
on the windows and windscreen.
If there is condensation, use the “Clear
View” function to remove it, then use
the air conditioning in automatic mode
to stop it forming again.
Maintenance
Refer to the Maintenance Document
for your vehicle for the inspection fre-
quency.
Range
It is normal to notice an increase in
energy usage when the air conditioning
is operating. Recommendations to limit energy
consumption and maintain the
range of the vehicle:
Drive with the air vents open and the
windows closed. If the vehicle has been
parked in the sun, open the doors for a
few moments to let the hot air escape
before starting the engine.
Favour:
– before departure, the use of the air-
conditioning programming or remote
activation. Please refer to the infor-
mation on “Air-conditioning: pro-
gramming” and “Air-conditioning:
remote activation” in Section 2);
– during your journeys, using ECO mode. Please see information about
“ECO mode function” in Section 2.
Operating faults
As a general rule, contact your ap-
proved dealer in the event of an oper-
ating fault.
– Reduction in de-icing, demisting
or air conditioning performance.
This may be caused by the passen-
ger compartment filter cartridge be-
coming clogged.
– No hot or cold air is being pro-
duced. Check that the controls are
set correctly and that the fuses are
sound. Otherwise, switch off the
system.
Presence of water under the
vehicle
After prolonged use of the air condi-
tioning system, it is normal for water
to be present under the vehicle. This is
caused by condensation.
Vehicles equipped with
modeECO
Once activated, ECO mode may
reduce air conditioning perform-
ance. Please refer to the informa-
tion on “Driving advice, Eco-driving”
in Section 2.
Use the air conditioning system reg-
ularly, even in cold weather, running
it at least once a month for approxi-
mately 5 minutes.

3.19
AIR CONDITIONING: information and operating instructions (2/2)
The refrigerant circuit may contain
fluorinated greenhouse gases.
Depending on the vehicle, you will find
the following information on label A af-
fixed inside the engine compartment.
The presence and location of the infor-
mation on label A depends on the ve-
hicle.
AAA
Do not open the refrigerant
fluid circuit. The fluid may
damage eyes or skin.
ÑType of refrigerant fluid
Type of oil in the air condi-
tioning circuit
\bInflammable product
Consult the driver’s hand-
book
Maintenance
Quantity of refrigerant
fluid present in the ve-
hicle.
x.xxx kg
Global Warming
Potential (CO2 equi-
valent).
GWP xxxxx
Quantity in weight and
in CO2 equivalent.
CO2 eq
x.xx t
Before performing any
action in the engine com-
partment, the ignition must
be switched off (please see
the information on “Starting, stop-
ping the engine” in Section 2).

4.1
Section 4: Maintenance
Bonnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2
Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5
windscreen washer reservoir . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . 4.5
Secondary 12V battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . 4.6
Tyre Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.8
Bodywork maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . 4.9
Interior trim maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 4.12

4.4
Replacement intervals
Refer to the Maintenance Document for
your vehicle.
LEVELS (1/2)
 CoolantThe level is checked with the engine
switched off and on flat ground. The
level when cold must be between the
“MINI” and “MAXI” marks on the cool-
ant reservoir 1.
Top this level up when cold before the
“MINI” mark is reached. Checking intervals
Check the coolant level regularly
(very severe damage is likely to be
caused to the engine if it runs out of
coolant).
If the level needs to be topped up, only
use products approved by our Technical
Department which ensure:
– protection against freezing;
– anticorrosion protection of the cool-
ing system.
No operations should be
carried out on the cooling
circuit when the engine is
hot.
Risk of burns.
Consult your approved dealer at
once if you notice an abnormal or
repeated drop in any of the fluid
levels.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
1
When working in the engine
compartment, ensure that
the windscreen wiper stalk
is in the park position.
Risk of injury.
Please note when work-
ing close to the engine that
it may be hot. The engine
cooling fan may also start
at any moment. The
 label
in the engine compartment reminds
you of this.
Risk of injury.