2018 RENAULT ZOE airbag

1.1
Section 1: Getting to know your vehicle
Electric vehicle: introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.2
Important recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.7
Electric vehicle: charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 1.8programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . 1.16
RENAULT card: general information, use, deadlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.18
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.27
Locking, unlocking the opening elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . 1.29
Automatic locking when driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 1.31
Front seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.32
Seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.33
Methods of restraint in addition to the child seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.37
to the rear seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.41
side protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . 1.42
Child safety: General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . 1.44 choosing a child seat mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . 1.47
fitting a child seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 1.49
deactivating/activating the front passenger airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.55
Driving position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.58
Warning lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.62
Displays and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . 1.65
Trip computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.67
Clock and outdoor temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 1.75
Steering wheel/Power-assisted steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . 1.77
Rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . 1.78
Audible and visual signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . 1.79
Pedestrian horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.80
Exterior lighting and signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . 1.81
Headlight beam adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . 1.84
Washers, wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.85

1.37
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (1/4)
These are made up of:
– seat belt inertia reel pretension-ers;
– chest-level load limiters;
– airbags anti-submarining;
– airbags – Driver and passenger
front
These systems are designed to act in-
dependently or together when the vehi-
cle is subjected to a frontal impact.
Depending on the severity of the
impact, the system can trigger:
– seat belt locking;
– the seat belt inertia reel pretensioner (which engages to correct seat belt
slack);
– the front airbag.
Pretensioners
The pretensioners hold the seat belt
against the body, holding the occupant
more securely against the seat, thus in-
creasing the seat belt’s efficiency.
With the ignition on, following a signif-
icant frontal impact and depending on
the severity of the impact, the system
may trigger the seat belt inertia reel
pretensioner 1, which instantly retracts
the seat belt.
– Have the entire restraint
system checked following
an accident.
– No operation whatso-
ever is permitted on any part
of the system (pretensioners,
airbags, computers, wiring) and
the system components must not
be reused on any other vehicle,
even if identical.
– Only qualified personnel from our Network may work on the airbags;
otherwise the system may trigger
accidentally and cause injury.
– The electric trigger system may only be tested by a specially
trained technician using special
equipment.
– When the vehicle is scrapped, contact an approved dealer for
disposal of the pretensioner and
airbags gas generators.
1

1.38
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (2/4)
Load limiter
Above a certain severity of impact, this
mechanism is used to limit the force of
the belt against the body so that it is at
an acceptable level.
Airbaganti-submarining
Located on each of the front seats, it
deploys in order to prevent the occu-
pant from sliding under the seat belt.
Driver and passenger front
airbags
Fitted to the driver and passenger side.
The presence of this equipment is indi-
cated by the word “Airbag" on the steer-
ing wheel, dashboard (in area airbag A)
and, depending on the vehicle, a label
on the lower section of the windscreen.
Each airbag system consists of:
– an airbag and gas generator fitted on the steering wheel for the driver and
in the dashboard for the passenger;
– an electronic unit for system monitor- ing which controls the gas generator
electrical trigger system;
– remote sensors;
– a single warning light
å on the
instrument panel.
A
The airbag system uses py-
rotechnic principles. This
explains why, when the
airbag inflates, it will gener-
ate heat, produce smoke (this does
not mean that a fire is about to start)
and make a banging noise. In a situ-
ation where an airbag is required, it
will inflate immediately and this may
cause some minor, superficial graz-
ing to the skin or other problems.

1.39
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (3/4)
Operation
This system is only operational when
the ignition is switched on.
In a severe frontal impact, the airbags
inflate rapidly, cushioning the impact
of the driver's head and chest against
the steering wheel and of the front pas-
senger against the dashboard. The air-
bags then deflate immediately so that
the passengers are not in any way hin-
dered from leaving the vehicle.Operating faults
This warning light 2 å will light up
on the instrument panel when the igni-
tion is switched on and then go out after
a few seconds.
If it does not light up when the ignition
is switched on, or comes on when the
engine is running, there is a fault in the
system.
Contact your approved Dealer as soon
as possible. Your protection will be re-
duced until this fault is rectified.
2

1.40
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (4/4)
Warnings concerning the driver’s airbag
– Do not modify the steering wheel or the steering wheel boss.
– Do not cover the steering wheel boss under any circumstances.
– Do not attach any objects (badge, logo, clock, telephone holder, etc.) to the steering wheel boss.
– The steering wheel must not be removed (except by qualified personnel f\
rom our Network).
– When driving, do not sit too close to the steering wheel. Sit with your \
arms slightly bent (see the information on “Adjusting
your driving position” in Section 1). This will allow sufficient space for the air bag to deploy correctly and be fully effective.
Warnings concerning the passenger airbag
– Do not attach or glue any objects (badge, logo, clock, telephone holder\
, etc.) to the dashboard on or near the airbag.
– Do not place anything between the dashboard and the passenger (pet, umb\
rella, walking stick, parcels, etc.).
– The passenger must not put his or her feet on the dashboard or seat as t\
here is a risk that serious injuries may occur. In general, parts of the body should be kept away from the dashboard (knee\
s, hands, head, etc.).
– The devices in addition to the front passenger seat belt should be react\
ivated as soon as a child seat is removed, to ensure the protection of the passenger in the event of an impact.
A REAR-FACING CHILD SEAT MUST NOT BE FITTED TO THE FRONT PASSENGER SEAT UNLESS THE ADDITIONAL RESTRAINT SYSTEMS, I.E. THE PASSENGER AIR BAG, ARE DEACTIVATED.
(refer to the information on “Child safety: deactivating/activating \
the front passenger airbag" in Section 1)
Warnings concerning the anti-submarining airbag
Do not let a child under the age of 12 sit in this seat. When triggered,\
the anti-submarining airbag may project objects left o n
the seat base with a great deal of force.
Risk of serious injury.
All of the warnings below are given so that the airbag is not obstructed in any way when it is inflated and also to prevent
the risk of serious injuries caused by items which may be dislodged when\
it inflates.

1.42
SIDE PROTECTION DEVICES
Warnings concerning the side air bag
– Fitting seat covers: seats equipped with an air bag require covers
specifically designed for your vehicle. Contact an approved Dealer to fi\
nd
out if these covers are available. The use of any covers other than those
designed for your vehicle (and including those designed for another veh\
icle)
may affect the operation of the air bags and reduce your protection.
– Do not place any accessories, objects or even pets between the seatback,\
the door and the internal fittings. Do not cover the seatback with any items\
such as
clothes or accessories. This may prevent the air bag from operating correctly
or cause injury when the air bag is deployed.
– No work or modification whatsoever may be carried out on the seat or int\
ernal fittings, except by qualified personnel from an approved dealer.
– The area between the rear bench seatback and the trim is the area of air\
bag operation: no objects must be placed here.
Side air bags
These air bags are fitted to the front
seats and are activated at the sides of
the seats (door side) to protect the oc-
cupants in the event of a severe side
impact.
Depending on the vehicle, a mark-
ing on the windscreen informs you
of the presence of additional means
of restraint (airbags, pretensioners,
etc.) in the passenger compartment.

1.49
Some seats are not suitable for fitting
child seats. The diagram on the follow-
ing page shows you how to attach a
child seat.
The types of child seats indicated may
not be available. Before using a differ-
ent child seat, check with the manufac-
turer that it can be fitted.
CHILD SAFETY: fitting a child seat (1/6)
In the front seat
The laws concerning children travel-
ling in the front passenger seat differ in
every country. Consult the legislation in
force and follow the indications on the
diagram on the following page.
Before fitting a child seat in this seat (if
authorised):
– lower the seat belt as far as possible;
– move the seat as far back as possi-ble;
– gently tilt the seatback away from vertical (approximately 25°);
– on equipped vehicles, raise the seat base as far as possible.
After installing the child seat, when this
is possible, you can move the vehi-
cle seat forward if necessary (so as to
leave enough space in the rear seats
for passengers or other child seats).
For a rear-facing child seat, do not let
it touch the dashboard or move it to the
furthest forward position.
Do not change these settings after the
child seat is installed.
RISK OF DEATH OR
SERIOUS INJURY: before
installing a child seat on this
seat, check that the airbag
has been deactivated (refer to “Child
safety: front passenger airbag deac-
tivation/activation” in Section 1).
Fit the child seat in a rear
seat wherever possible.
Check that when installing
the child seat in the vehicle
it is not at risk of coming loose from
its base.
If you have to remove the headrest,
check that it is correctly stored so
that it does not come loose under
harsh braking or impact.
Always attach the child seat to the
vehicle even if it is not in use so that
it does not come loose under harsh
braking or impact.

1.51
² Seat not suitable for fitting child
seats.
Child seat attached using the belt
¬Seat which allows a child seat
with “Universal” approval to be at-
tached by a seat belt.
−Seat which only allows a rear-
facing standardised “Universal” seat to
be installed using a seat belt.
³ Check the status of the air bag
before fitting a child seat or allowing a
passenger to use the seat.
RISK OF DEATH OR
SERIOUS INJURY: Before
fitting a child seat on the
front passenger seat, check
that the airbag has been deacti-
vated (refer to the information on
“Child safety: deactivating/activat-
ing the front passenger airbag” at
the end of the section).
Child seat attached using the ISOFIX
mounting
ü Seat which allows an ISOFIX
child seat to be fitted.
± The seats ISOFIX are fitted
with an anchorage point which allows
a forward-facing ISOFIX child seat with
“Universal” approval to be attached.
The anchorage points are located in the
boot for the rear seats, and on the seat
back for the front seat.
The size of the ISOFIX child seat is in-
dicated by a letter:
– A, B and B1: for forward-facing seats in group 1 (9 to 18 kg);
– C and D: shell seat or rear-facing seats in group 0+ (less than 13 kg)
or group 1 (9 to 18 kg);
– E: rear-facing shell seats in group 0 (less than 10 kg) or 0+ (less than
13 kg);
– F and G: carrycots in group 0 (less than 10 kg).
Using a child safety system which is not approved for this vehicle will \
not
correctly protect the baby or child. They risk serious or even fatal injury.
CHILD SAFETY: fitting a child seat (3/6)
Visual installation of the five-door version