2018 MERCEDES-BENZ SPRINTER MY18 Operator’s Manual

Display messagesPossible causes/consequences andMSolutions
4
Engine oil levelReduce oil level
You haveadded to omuc hengin eoil. There is aris kof damaging th e
engin eor catalytic converter.
XChec kth eoil level (Ypage 221).
XIf theoil level is to ohigh :hav eth eengin eoil extracted at th enext
qualified specialist workshop .
XIf theoil level is correct: hav eth emalfunction rectifie dat th enext
qualified specialist workshop .
4
Engine oil levelStop, turnengineoff
There is no tenough or no oil in th eengine. There is adanger of engin e
damage.
XStop th evehicl eas soo nas possible, payin gattention to roa dand
traffic conditions.
XChec kth eoil level wit hth eoil dipstick (Ypage 222).
XIf theengin eoil level is correct: hav eth emalfunction rectifie d
immediately at aqualified specialist workshop .
XIf theengin eoil level is to olow: hav eth evehicl etowed to aqualified
specialist workshop .
4
Oil sensor Visitworkshop
There isamalfunction in th eengin eoil level display.
XHav eth evehicl echecke dimmediately at aqualified specialist
workshop .
Driving systems
Display messagesPossible causes/consequences and MSolutions
_ _ _
Cr. control
The activation condition sfor cruise control hav eno tbeen met .
You can only activat ecruise control from speeds of 20 mph
(30 km/h).
Cruise contro l
Visit workshop
Cruisecontrol has been deactivated due to amalfunction .
XHavecruise control checke dat aqualified specialist workshop .
Display messages191
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
LaneKeep. Assisttemporarilyunavailable
and th eà indicator lamp lights up yellow.
Lan eKeepin gAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
RThere are no lan emarking spresent.
RThe camera' sfunctionalit yis impaire ddue to heav yrain ,snow or
fog .
RThe camera canno trecogniz eth eroa dmarkings:
-It is to odark .
-The lan emarking sare wor nor are covered, for example, by dir tor
snow.
RThe windshield is dirty in th ecamera' sfield of vision .
XStop thevehicl epayin gattention to roa dand traffic conditions.
XSecur eth evehicl eto preven tit from rollin gaway (Ypage 129).
XClean th ewindshield (Ypage 236), particularly in th ecamera' s
field of vision .
If th eà indicator lamp goe sout ,Lan eKeepin gAssis tis opera-
tional again .
LaneKeep. AssistinoperativeLan eKeepin gAssis tis faulty.
XHav eLan eKeepin gAssis tchecke dat aqualified specialist work-
shop.
Blind Spo tAssistinoperativeBlind Spot Assis tis faulty.
XHav eBlind Spot Assis tchecke dat aqualified specialist workshop .
Collision Preven‐tionAssist inoper ‐ative
COLLISION PREVENTION ASSIST is faulty.
XHaveCOLLISION PREVENTION ASSIST checke dat aqualified spe -
cialist workshop .
Recognition by th eradar sensor system can be impaire din th ecas eof:
Rdirt, ice or anythin gelse covering th esensor s
Rsnow or heav yrain
Rinterferenc efrom other radar source s
Rthere are strongradar reflections, for exampl ein parking garages
Ranarrow vehicl etraveling in front, e.g. amotorbik e
Ravehicl etraveling in fron ton adifferen tlin e
XClean th eradar sensor system area .
Intervention Cross‐windAssistThe d indicator lamp also flashes in th einstrumen tcluster.
Crosswin dAssis thas intervened perceptibly.
192Display messages
On-board computer and displays

Tires
Display messagesPossible causes/consequences andMSolutions
Tire pres. Adjustpres.
O
The pressure is insufficient in one or more tires, or the pressures of the
individual tires differ significantly.
XCheck the tire pressure at the next opportunity and correct it if
necessary (Ypage 254).
Tire pres.
monitor inoperative
The tire pressure monitor has malfunctioned.
XHave the tire pressure monitor and the wheels checked at a quali-
fied specialist workshop.
Tire pres.
monitor currentlyunavailable
The tire pressure monitor function is temporarily unavailable due to
radio interference or undervoltage.
XOnce the causes have been remedied, the tire pressure monitor is
automatically activated.
Tire pres.-
monitorinoperativeNo wheel sensors
The tire pressure monitor is not receiving signals from one or more
wheels because:
Ra wheel has been replaced with the spare wheel without wheel
electronics.
Rthe maximum temperature on one of the wheel electronics units has
been exceeded.
Rthe wheel electronics are malfunctioning.
XHave the tire pressure monitor and the wheels checked at a quali-
fied specialist workshop.
Check tire(s)
O
The pressure of one or more tires has dropped significantly. If the tire
pressure monitor has detected the affected wheel, the wheel position
is also displayed.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XCheck the tires.
XRepair or change the wheel if necessary (Ypage 267).
XCheck the tire pressure and correct it if necessary (Ypage 254).
The display message disappears automatically after driving for a
few minutes with the corrected tire pressure.
Warning Tire defect
O
One or more tires is losing air rapidly. If the tire pressure monitor has
detected the affected wheel, the wheel position is also displayed.
XStop the vehicle without making any sudden steering or braking
maneuvers, paying attention to the traffic conditions as you do so.
XRepair or change the wheel (Ypage 267).
Displa y messages193
On-board computer and displays
Z

Vehicle
Display messagesPossible causes/consequences andMSolutions
Ð
SteeringAssistanceFailure
The power assistance for the steering has malfunctioned. You need to
steer more forcefully.
XCarefully continue to a qualified specialist workshop and have the
steering checked immediately.
#
Battery/AlternatorVisit workshop
The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XCheck the poly-V-belt.
XIf the poly-V-belt is torn: do not continue driving. Consult a qualified
specialist workshop.
XIf the poly-V-belt is not damaged: have the vehicle checked as soon
as possible by a qualified specialist workshop.
÷
Electrical Step
The electrical step has retracted or extended only partially or not at all.
XMake sure there is sufficient free space for the electrical step.
XOpen or close the sliding door again.
XIf the electrical step still does not extend or retract fully, push the
step in manually (Ypage 68). Before stepping out, remind the pas-
sengers that the step is missing.
1
Hood open
You are already driving at walking pace, even though the hood is not
closed.
XClose the hood.
9
Please enter PIN:
You have not yet entered your PIN in the mobile phone.
XEnter the PIN for the SIM card.
1
Doors open
You are already driving at walking pace, even though not all the doors
are closed.
XClose the doors.
¦
Check wash. fluidlevel
The washer fluid level is too low.
XAdd washer fluid (Ypage 225).
Key
Display messagesPossible causes/consequences and MSolutions
+
Replace key Visitworkshop
The key is no longer working.
XVisit a qualified specialist workshop.
194Display messages
On-board computer and displays

Indicator and warning lamps in the instrument cluster
When switching on theignition ,som esystems carry out aself-test .Some indicator and warning
lamp smay temporarily tur non or start to flash. This is no tan indication of any problem .Only when
these indicator and warning lights tur non or start flashin gafter th eengin ehas started or during th e
journey has amalfunction occurred .
ProblemPossible causes/consequences and MSolutions
·
The red distanc e
warning lamp
lights up while th e
vehicl eis in
motion .The distanc eto th evehicl ein fron tis to osmall for th espee dselected.
Increase th edistance.
·
The red distanc e
warning lamp
flashes while th e
vehicl eis in
motion .Addition -
ally, an intermit -
tent warning tone
sounds.You are approachin g avehicl eahead at to ohigh aspeed.
XBe prepare dto brak eimmediately.
XPay particular attention to th etraffic situation .You may hav eto
brak eor tak eevasive action .
Ã
The yellow Lan e
Keepin gAssist
indicator lamp
lights up while
you are driving .LaneKeepin gAssist is deactivated.
XActivat eLan eKeepin gAssist if necessar y (Ypage 146).
Ã
The green Lan e
Keepin gAssist
indicator lamp
lights up while
you are driving .LaneKeepin gAssist is operational.
Ã
The red Lan e
Keepin gAssist
indicator lamp
lights up while
you are driving .
Additionally, an
intermittent
warning tone
sounds.You are driving wit hth efron twhee lon alan emarking.
d
The yellow
ASR/ESP®warn-
ing lamp flashes
while th evehicl e
is in motion .GWARNING
ES P
®or AS Ris intervening because at least on eof th ewheels has
reached it stire gri plimit.
Cruis econtrol is deactivated for th eduration of th eintervention .
XAdapt your driving style to suit th eroad and traffic conditions. Do
no tuse to omuc hthrottle.
XDrive slowly.
Indicator and warning lamps in the instrument cluster195
On-board computer and displays
Z

ProblemPossible causes/consequences andMSolutions
d
The yellow
ASR/ESP®warn-
ing lamp is lit
while the engine
is running.
The all-wheel drive is activated/deactivated. When changing gear,
ASR and ESP®are deactivated.
After changing gear, ASR and ESP®are automatically reactivated.
Engage/disengage the all-wheel drive (
Ypage 147).
d The yellow
ASR/ESP®warn-
ing lamp flashes
slowly while the
vehicle is in
motion.
In vehicles with all-wheel drive the brake system is overheated.
GWARNING
The performance of 4ETS is reduced. The braking power output may
be lower.
There is a risk of an accident.
XDrive on carefully and adapt your driving style to suit the road and
traffic conditions.
XWhen the message is no longer displayed, 4ETS and normal braking
power are available again.
d The yellow
ASR/ESP®warn-
ing lamp is lit
while the engine
is running.
ASR is deactivated.
GWARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
XActivate ASR again. Exceptions (Ypage 55).
h !:b
The yellow ESP®, ABS
and ASR/BAS indicator
lamps and the red brake
system indicator lamp
are lit while the engine is
running.
EBD is malfunctioning or deactivated due to undervoltage or malfunc-
tion.
The battery may not be being charged.
GWARNING
The rear wheels could lock sooner than expected when you apply the
brakes. The braking distance can increase in emergency braking sit-
uations.
There is an increased risk of skidding and accidents.
XVehicles with steering wheel buttons: also observe the messages in
the display (Ypage 181).
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XDo not drive on.
XConsult a qualified specialist workshop.
196Indicator and warning lamps in the instrument cluster
On-board computer and displays

ProblemPossible causes/consequences andMSolutions
b
The red brake sys-
tem indicator
lamp is lit while
the engine is run-
ning.There is insufficient brake fluid in the expansion tank.
GWARNING
Braking performance can be impaired.
There is a risk of an accident.
XVehicles with steering wheel buttons: also observe the messages in
the display (Ypage 181).
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XCheck the brake fluid level in the expansion tank (Ypage 224).
XIf the brake fluid is below the MIN mark: do not drive on!
XDo not add brake fluid. This does not solve the problem.
XConsult a qualified specialist workshop.
b When towing a
trailer: the red
brake system
indicator lamp is
lit while the
engine is running.
Additionally, a
warning tone
sounds.GWARNING
The brake force booster in the trailer is faulty.
The driving and braking characteristics of your vehicle could change.
There is a risk of the trailer overbraking and of you losing control over
the truck/trailer combination.
There is a risk of an accident.
XVehicles with steering wheel buttons: also observe the messages in
the display (Ypage 181).
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XDo not drive on.
XConsult a qualified specialist workshop.
: The yellow
ASR/BAS indica-
tor lamp is lit
while the engine
is running.ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
GWARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
XDrive on with care.
XConsult a qualified specialist workshop as soon as possible.
: The yellow
ASR/BAS indica-
tor lamp is lit
while the engine
is running.BAS has been deactivated due to a malfunction.
GWARNING
The brake system continues to function normally, but without elec-
tronic support.
The braking distance can increase in emergency braking situations.
There is a risk of an accident.
XDrive on with care.
XVisit a qualified specialist workshop immediately.
Indicator and warning lamps in the instrument cluster197
On-board computer and displays
Z

ProblemPossible causes/consequences andMSolutions
:
The yellow
ASR/BAS indica-
tor lamp is lit
while the engine
is running.ASR and BAS have been deactivated due to undervoltage.
The battery may not be being charged.
GWARNING
The brake system is still available with the normal braking effect.
The driven wheels can spin when accelerating.
The braking distance can increase in emergency braking situations.
There is an increased risk of skidding and accidents.
XDrive on with care.
XVisit a qualified specialist workshop immediately.
! The yellow ABS
indicator lamp is
lit while the
engine is running.ABS is deactivated due to a malfunction or is temporarily unavailable.
ESP®, ASR and BAS, as well as cruise control, are also unavailable as
a result.
Self-diagnosis may not be complete, or the battery may not be charg-
ing.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
This causes steerability and braking to be greatly impaired.
The braking distance can increase in emergency braking situations.
The driven wheels can spin when accelerating.
If ESP
®is not operational, ESP®will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
XDrive a short distance at a speed above 13 mph (20 km/h).
The functions mentioned above are available again when the indi-
cator lamp goes out.
If the indicator lamp does not go out:
XDrive on with care.
XVisit a qualified specialist workshop immediately.
å The yellow DEF
indicator lamp is
lit while the
engine is running.The exhaust gas aftertreatment is malfunctioning or the current Diesel
Exhaust Fluid (DEF) supply is limiting the range.
XObserve the messages in the display.
198Indicator and warning lamps in the instrument cluster
On-board computer and displays