1, 2, 3 ...
4ETS (Electronic Traction System).... 57
12-V socket ........................................ 211
A
ABS (Anti-lock Braking System)
Display message ............................ 181
Function/notes ................................ 54
Important safety notes .................... 54
Indicator lamp ................................ 196
Access step in the bumper
Cleaning .........................................2 38
Activating/deactivating cooling
with air dehumidification ................. 103
Activating/deactivating the roof
ventilator ...........................................1 17
Adaptive Brake Assist
Function/notes .............................1 42
ADAPTIVE ESP
®
see ESP®(Electronic Stability Program)
Add-on equipment ............................... 28
Additional indicators
Replacing bulbs ............................... 91
Replacing bulbs (roof) ......................9 4
Additives
Diesel ............................................ 280
Engine oil ...................................... .283
Adjusting the headlamp range ........... 84
ADR (working speed governor) ........153
Air bags
Deployment ..................................... 47
Front air bag (driver, front
passenger) ....................................... 46
Important safety notes .................... 45
Introduction ..................................... 45
Side impact air bag .......................... 46
Window curtain air bag .................... 47
Air filter
Indicator lamp ................................ 202
Air pressure
see Tire pressure
Air vents
Adjusting for the passenger com-
partment ........................................ 107
Adjusting on the roof ..................... 107
Importa nt sa
fety notes .................. 106 Setting the center air vents ........... 106
Setting the side air vents ...............1
07
Air vents
see Air vents
Air-conditioning system
Refrigerant ..................................... 286
see Climate control
Air-recirculation mode
Important safety notes .................. 105
Switching on/off ........................... 105
All-wheel drive
Engaging/disengaging ................... 147
Important safety notes .................. 146
LOW RANGE transmission ratio ..... 147
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-theft system
Interior motion sensor ..................... 59
Armrests .............................................. 78
Ashtray ............................................... 210
ASR (acceleration skid control)
Activating/deactivating ................... 55
Display message ............................ 182
Function/notes ................................ 55
Important safety notes .................... 55
Indicator lamp ................................ 196
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 58
Switching off the alarm .................... 58
Authorized workshop
see Qualified specialist workshop
Automatic car wash (care) ...............234
Automatic headlamp mode ................ 83
Automatic locking ............................... 66
Automatic transmission
Accelerator pedal position ............. 125
Changing gear ............................... 124
Changing gear yourself .................. 124
Driving tips .................................... 125
Emergency running mode .............. 126
Important safety notes .................. 123
Kickdown ....................................... 125
Maneuvering .................................. 125
Overview ........................................ 123
Problem (malfunction) ................... 126
Releasing the parking lock man-
ually ............................................... 126
4Index
Notes about oil grades ................... 282
Oil change ...................................... 283
Oil level (note) ............................... 221
Viscosity ........................................ 282
Warning lamp .................................200
Engine speed setting (working
mode) ................................................. 153
ESP
®(Electronic Stability Pro-
gram)
Crosswind Assist .............................5 7
Display message ............................ 184
Important safety information ........... 56
Indicator lamp ................................ 199
Warning lamp ................................. 195
Exhaust check ................................... 133
Exhaust gas aftertreatment
DEF level indicator .........................1 61
DEF reducing agent ....................... 281
Diesel Exhaust Fluid (DEF) ............. 281
Indicator lamp ................................ 202
Refilling DEF .................................. 128
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 80
Important safety notes .................... 80
Eyeglasses compartment ................. 206
F
Fire extinguisher............................... 243
First-aid kit ......................................... 242
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 268
General notes ................................ 267
Fog lamps
Switching on/off .............................. 83
Fogged up-up windows
see Climate control
Folding seat ......................................... 76
Frequencies
Mobile phone ................................. 276
Two-way radio ................................ 276
Front interior light
Replacing bulbs ............................... 95
Fuel
Additives (diesel) ........................... 280 Consumption information .............. 280
Consumption statistics .................. 173
Diesel at very low outside temper-
atures ............................................ 279
Driving tips ....................................1 32
Fuel gauge ..................................... 161
Problem (malfunction) ................... 128
Quality (diesel) ............................... 279
Refueling ........................................ 126
Showing the range (vehicles with
steering wheel buttons) ................. 173
Tank content/reserve fuel ............. 279
Fuel filter with water separator
draining ......................................... 225
Indicator lamp ................................ 203
Fuel gauge ......................................... 161
Fuel tank
Problem (malfunction) ................... 128
Fuel tank
see Fuel tank
Fuses .................................................. 247
G
Gasoline
Reserve fuel warning lamp ............. 201
General driving tips
Driving short distances .................. 133
Genuine parts ...................................... 29
Glove box ........................................... 205
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 265
H
Handbrake
see Parking brake
Hazard warning lamps ........................ 85
Head restraints
Adjusting ......................................... 78
Headlamps
Adding fluid to cleaning system ..... 225
Cleaning system (function) .............. 85
Fogging up ....................................... 86
see Automatic headlamp mode
Headliner (cleaning instructions) .... 239
Heating
see Climate control
Index11
Two-way radiosType approval/frequency .............. 276
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 266
Type plate
Vehicle identification number
(VIN) .............................................. 276
U
UnlockingFrom inside the vehicle (central
unlocking button) ............................. 65
USB port ............................................. 212
V
Vehicle
Data acquisition ............................... 30
Display message ............................ 194
Electronics ..................................... 276
Equipment ....................................... 23
Individual settings (vehicles with
steering wheel buttons) ................. 167
Limited Warranty ............................. 23
Loading .......................................... 259
Locking (SmartKey) .......................... 61
Lowering ........................................ 272
Maintenance .................................... 24
Operating safety .............................. 26
Parking for a long period ................ 131
Pulling away ................................... 121
Raising ........................................... 268
Registration ..................................... 28
Reporting problems ......................... 28
Securing from rolling away ............ 129
Towing away .................................. 244
Transporting .................................. 247
Unlocking (SmartKey) ...................... 61
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 28
Body/equipment mounting direc-
tives for trucks ................................. 28
Vehicle data ....................................... 286
Vehicle identification number .......... 276
Vehicle identification plate .............. 276
Vehicle tool kit .................................. 241 VIN
...................................................... 276
Voltage supply
Fuses ............................................. 247
W
WarningStickers ........................................... 25
Warning and indicator lamp
Power assistance for the steering .. 204
Warning and indicator lamps
Brakes ........................................... 197
Check Engine ................................. 201
Coolant .......................................... 200
Diesel Exhaust Fluid (DEF) ............. 198
Distance warning function ............. 195
Electrical step ................................ 204
ESP
®.............................................. 195
ESP®function ................................ 199
Lane Keeping Assist ...................... 195
Overview .......................................... 35
Seat belt ........................................ 203
Warning lamp .................................... 242
Warning triangle ................................ 242
Warning- and indicator lamps
ABS ................................................ 196
Air filter .......................................... 202
ASR ................................................ 195
BAS ................................................ 196
Battery charge ............................... 199
Brake wear .................................... 199
Bulbs .............................................. 203
Doors ............................................. 203
Engine oil level ............................... 200
Preglow .......................................... 202
Reserve fuel ................................... 201
Tire pressure monitor .................... 202
Water separator ............................. 203
Windshield washer fluid ................. 203
Warranty .............................................. 23
Washer fluid
Adding ........................................... 225
Capacities ...................................... 286
Display message ............................ 194
Indicator lamp ................................ 203
Notes ............................................. 286
Wiping with ...................................... 96
Index21
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized technicians at a Sprinter
dealer.
The engine settings must not be changed under any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Short journey
!
If the vehicle is predominantly used for
short-distance driving or is stationary for long
periods, this could lead to a malfunction in the automatic cleaning function for the diesel par-
ticle filter. This can lead to blockage of the
diesel particle filter. This can also result in fuel
collecting in the engine oil and cause engine
failure.
Therefore, if you mainly drive short distances,
drive on a highway or an inter-urban road for
20 minute severy 300 miles (500 km). This facil-
itates the diesel particle filter's burn-off proc-
ess.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the max-
imum speed of the vehicle permitted for the
tires (tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the tires
listed in the tire pressure tables. You can find
information on tire pressures in the "Wheels and
tires" section (
Ypage 251).
You can permanently limit the speed of your
vehicle to 65 mph (105 km/h) or 75 mph
(120 km/h).
We recommend that you have the speed limit
programmed at an authorized Sprinter dealer.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed speed limit.
Driving abroad
Service
An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear in
mind that service facilities or replacement parts may not always be immediately available. You
can obtain a list of workshops at any authorized
Sprinter Dealer.
Fuel
In some countries, only fuels with a higher sulfur
content are available.
Unsuitable fuel can cause engine damage. Infor-
mation on fuel (
Ypage 278).
Driving tips133
Driving and parking
Z
Engine
Display messagesPossible causes/consequences andMSolutions
?
Coolant Stop, turnengine off
The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads, the
coolant warning lamp may come on when the ignition is switched on
or the engine is restarted. Such loads can be, for example, driving in
mountainous terrain or driving with a trailer.
XLet the engine run at idling speed for approximately one minute.
XConsult a qualified specialist workshop if the display message con-
tinues to be shown.
*
Coolant Check level
The coolant level is too low.
Never run the engine if the coolant level is too low. The engine could
overheat and be damaged.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XSwitch off the engine and let it cool down.
XAdd coolant and be sure to observe the warning notes
(Ypage 285).
XIf you need to add coolant frequently, have the engine cooling sys-
tem checked at a qualified specialist workshop.
7
Reserve fuel Driveto a filling stat.
The fuel level has fallen into the reserve range.
XRefuel at the nearest gas station (Ypage 126).
:
WaterinfuelVisitworkshop
The water that has collected in the water separator has reached the
maximum level.
XDrain the water separator (Ypage 225).
m
Fuel filter Visitworkshop
The fuel filter is dirty.
XHave the fuel filter element replaced as soon as possible at a quali-
fied specialist workshop.
4
Engine oil Add 1.0quart(Canada: 1.0liter)
The oil level is too low.
XCheck the oil level the next time you refuel (Ypage 221), and add
oil.
4
Engine oil levelNot when eng. run‐ning
You want to check the engine oil level even though the engine is still
running.
XSwitch off the engine.
XCheck the oil level (Ypage 221).
190Display messages
On-board computer and displays
If the: indicator lamp in the instrument
cluster goes on, drain the fuel filter with the
water separator immediately.
iWe recommend that you have this mainte-
nance work carried out at a qualified special-
ist workshop.
XPark the vehicle safely and secure it from roll-
ing away.
XSwitch off the auxiliary heating system .
XSwitch off the engine.
XOpen the hood (Ypage 219).
XPlace a suitable receptacle under drain
hose :.
XTurn the key to position 2in the ignition lock.
XOpen drain plug ;immediately until the
water/fuel mixture flows out of drain hose :.
XScrew in drain plug;as soon as approx-
imately 0.2 qt (0.2 l)of the water/fuel mixture
has been collected.
The electrical fuel pump automatically halts
the flow of the water/fuel mixture after
30 seconds.
XAfter draining, turn the key back to position 0
in the ignition lock.
XDispose of the collected water/fuel mixture
in an environmentally responsible manner,
e.g. at a qualified specialist workshop.
XCheck drain plug ;. The drain plug must be
closed.
When the engine is running and drain hose ;
is open, fuel is lost through drain hose :.
XClose the hood (Ypage 220).
If the : indicator lamp does not go out after
draining:
XDrain the fuel filter again.
XIf the : indicator lamp does not go out
after draining for the second time, have the
cause checked immediately at a qualified spe-
cialist workshop.
Vehicle interior
Air filter for the rear-compartment air
conditioning
!
Regularly check the air filters for visible dirt.
Clean or replace a dirty filter mat. The dirt may
otherwise lead to damage to the air-condi-
tioning system.
Filter magazine, located on the roof in the rear
compartment
An increased amount of sand or dust may collect in the air filter of the rear-compartment air con-
ditioning when you drive on dusty or sandy
roads.
XTo remove the filter mat: carefully pry
cover :out of recesses ;and remove.
XRemove the filter mat from the air duct.
XTo clean the filter mat: wash the dirty filter
mat with clear water.
XLeave the filter mat to dry.
iThe filter mat must not be cleaned or dried in
a machine.
XTo install the filter mat: insert the filter mat
into the air duct.
XReplace and engage cover :.
Maintenance
General notes
HEnvironmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
responsible manner. Comply with the instruc-
tions for use of the care products.
226Maintenance
Maintenance and care
When handling, storing and disposing of fuels,
please observe the relevant regulations.
Tank contents
Depending on equipment, the total capacity of
the fuel tank may vary.
Total capacity
All-wheel-drive vehicles:
All modelsApprox-imately
24.6 US gal (93 l)
Cargo Van/Passenger Van:
All modelsApprox-imately
24.6 US gal (93 l)
Cab Chassis/chassis:
All modelsApprox-imately
26.4 US gal (100 l)
of which reserve fuel
Models with approximately
24.6 US gal (93 l) total capa-
cityApprox-imately
5.0 US gal (19 l)
Models with approximately
26.4 US gal (100 l)total capa-
cityApprox- imately
4.8 US gal (18 l)
Diesel
Fuel grade
GWARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
!Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers. This will prevent malfunctions in the fuel sys-
tem due to contaminated fuel.
!You will damage the diesel engine if you do
not refuel with ULSD or a diesel fuel with a
sulfur content of more than 15 ppm.
!Do not use the following:
Rmarine diesel
Rheating oil
Rvegetable oil
Rgasoline
Rparaffin
Rkerosene
Do not mix such fuels with diesel fuel and do
not use any special additives. This can other-
wise lead to engine damage. This does not
include flow improvers. For further informa-
tion, see "Flow improvers".
Usually you will find information about the fuel
grade on the filling pump. If there is no identifi-
cation on the filling pump, consult a gas station
attendant.
For mo
re information about refueling
(Ypage 126).
Diesel at very low outside temperatures
GWARNING
If you heat fuel system components, e.g. with
a hot-air gun or open flame, these compo-
nents could be damaged. This can cause fuel
to escape and ignite. Depending on the type
of damage, fuel may also not escape until the
engine is running. There is a risk of fire and
explosion.
Never heat fuel system components. Contact
a qualified specialist workshop to rectify the
malfunction.
Refill only with commercially available ULTRA-
LOW SULFUR DIESEL (ULSD, maximum sulfur
content 15 ppm), which fulfills the ASTM D975
standard.
The flow properties of diesel may be inadequate
at low outside temperatures due to paraffin sep-
aration.
iMalfunctions resulting from paraffin sepa-
ration can only be rectified by heating the
entire fuel system. Park the vehicle in a
heated garage, for example.
Service products and capacities279
Technical data
Z
To prevent operating problems, diesel with bet-
ter flow qualities is available during the winter
months. You can obtain information at the gas
station or from your fuel supplier.
Your vehicle is equipped with a fuel preheating
system. This improves the flow properties of the
diesel by approximately 14.5 ‡ (8 †). ULTRA-
LOW SULFUR DIESEL can be used without risk
of malfunction down to an outside temperature
of approximately 14 ‡ (Ò10 †).
Fuel additives
!Do not add gasoline or kerosene to diesel
fuel to improve its flow characteristics. Gas-
oline or kerosene impairs the lubricating
properties of the diesel fuel. This can result in
damage to the fuel injection system, for
example.
B20 fuels with bio-diesel content
!Continuous use of fuels with bio-diesel con-
tent over 5% (B20 fuels) can lead to fuel filter
clogging. Deposits may also form on the fuel
injector. This may reduce the engine output.
Unburned fuel can get into the oil pan. This
causes the engine oil level to rise. This can
cause engine mechanical damage.
To avoid damages and performance degrada-
tion, observe the following points:
RFill up with fuels with bio-diesel content of
5% (ULSD) or less, whenever possible.
RRegularly monitor your engine oil level if
you use B20 fuels on a regular basis.
RStrictly follow the oil change intervals quo-
ted in the instrument cluster and within
your maintenance booklet.
RUse only engine oils and filters approved for
use in your vehicle.
RIf you do not plan to drive your vehicle for
several weeks, completely fill the fuel tank
in advance with ULSD fuel.
For more information, consult the gas station
staff. The identification of fuels with bio-diesel
content (ULSD or B20) must be clear. If the
marking does not make this clear, do not refuel
from that pump.
Do not refuel with any fuels that have not been
approved for your vehicle.
For more information about refueling
(
Ypage 127).
Information on fuel consumption
HEnvironmental note
CO
2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO
2emissions are directly related to
fuel consumption and therefore depend on:
Refficient use of the fuel by the engine
Rdriving style
Rother non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO
2emis-
sions by driving carefully and having it serv-
iced regularly.
Fuel consumption depends on:
Rthe vehicle version
Rthe style of driving
Rthe operating conditions
Rthe type or quality of the fuel used
The vehicle will use more fuel than usual in the
following situations:
Rat very low outside temperatures
Rin city traffic
Rduring short journeys
Ron mountainous terrain
Rwhen towing a trailer
To keep fuel consumption low, observe the
advice in the "Protection of the environment"
section (
Ypage 25).
The following components of the different vehi-
cle versions influence fuel consumption:
Rtire sizes, tire tread, tire pressure, tire condi-
tion
Rbody
Rtransmission ratios for the drive assemblies
Radditional equipment (e.g. air-conditioning
system, auxiliary heating system)
For these reasons, the actual consumption fig-
ures for your vehicle may deviate from the con-
sumption figures determined according to EU
Directive 80/1268/EE C.
Data concerning fuel consumption are recorded in the on-board computer; use the steering
280Service products and capacities
Technical data