2018 MERCEDES-BENZ SPRINTER MY18 Operator’s Manual

Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems will also
fail, including driving safety systems. Observe
the information relating to the !warning
lamp (
Ypage 196).
ABS regulates brake pressure in such a way that the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions. ABS works on slippery surfaces, even when you
only brake gently.
The yellow !warning lamp in the instrument
cluster lights up when the ignition is switched
on. The lamp goes out when the engine starts
running.
Braking
If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as a
reminder to take extra care while driving.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
ASR (acceleration skid control)
General notes
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 54).
ASR can neither reduce the risk of an accident
nor suspend the laws of physics if the driver
does not pay attention when pulling away or
accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road and
weather conditions.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ASR will be deacti- vated for the duration of the activation/deacti-
vation process. Vehicles without steering wheel buttons: if ASR
is malfunctioning, the
:indicator lamp lights
up while the engine is running and the engine
power may be reduced (
Ypage 196).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the road surface, and thus increases the vehicle's driving
stability. If the driving wheels start to spin, ASR
brakes individual drive wheels and limits the
engine torque. ASR thus significantly assists you
when pulling away and accelerating, especially
on wet or slippery roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull awa
y without
difficulty. The type of tires and total weight of the
vehicle as well as the gradient of the road also
play a crucial role.
If ASR intervenes, the dwarning lamp in the
instrument cluster flashes.
Activating/deactivating ASR
GWARNING
If deactivated, ASR will not attempt to stabi-
lize the vehicle during pulling away and accel- eration. There is an increased risk of skidding
and of an accident.
Only deactivate ASR in the situations descri-
bed in the following.
!If you deactivate ASR, ESP®will still inter-
vene to stabilize the vehicle. Frequent braking
automatically triggered by ESP
®can damage
the brake system.
For this reason, deactivate ASR only briefly
and when absolutely necessary.
When ESP®is intervening and the dwarning
lamp in the instrument cluster is flashing, leave
Driving safet ysystem s55
Safety
Z

ASR on. In this case, only depress the acceler-
ator pedal as far as required when pulling away.
XPress theàbutton.
If ASR is deactivated, the dwarning lamp
in the instrument cluster lights up.
ASR is automatically activated when the engine
is started.
It may be best to deactivate ASR briefly in the
following situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
If you deactivate ASR:
Rengine torque is not limited and the drive
wheels are able to spin. The spinning wheels
will then achieve a cutting effect for better
traction.
Rtraction control remains active through brake
intervention. If a drive wheel attains its tire
traction limit because one side of the road is
slippery, for example, that wheel is braked.
The traction is then increased in this situation.
Ractive brake intervention by ESP®to increase
driving stability remains active. The d
warning lamp in the instrument cluster
flashes when ESP
®is intervening.
BAS (Brake Assist System)
GWARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Vehicles without steering wheel buttons: if the
BAS driving safety system is malfunctioning,
the : warning lamp lights up while the
engine is running (
Ypage 196).
BAS operates in emergency braking situations.
If you depress the brake quickly, BAS automat-
ically increases the brake pressure, thereby
reducing the stopping distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
EBD (electronic brake force distribu-
tion)
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
EBD monitors and controls the brake pressure
to the rear wheels. This enables EBD to improve
handling during braking.
Observe the information on warning and indica-
tor lamps (
Ypage 196).
ESP®(Electronic Stability Program)
Important safety notes
GWARNING
If ESP
®is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP
®checked at a qualified specialist
workshop.
!Do not run the vehicle on a roller dynamom-
eter (e.g. for performance tests). If you must
operate the vehicle on a roller dynamometer,
please consult a qualified specialist workshop
in advance. You could otherwise damage the
drive train or the brake system.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ESP
®will be deac-
tivated for the duration of the activation/deac-
tivation process.
If ESP
®is malfunctioning, the hindicator
lamp lights up while the engine is running and
the engine power may be reduced
(
Ypage 195).
iOnly use wheels with the recommended tire
sizes. Only then will ESP®function properly.
56Driving safety systems
Safety

4ETS (Electronic Traction System)
!A function or performance test should only
be carried out on a two-axle dynamometer.
Before you operate the vehicle on such a
dynamometer, please consult a qualified
workshop. You could otherwise damage the
drive train or the brake system.
4ETS is only active when all-wheel drive is acti-
vated (
Ypage 147).
4ETS ensures permanent drive for all four
wheels, and together with ESP
®it improves the
vehicle's traction.
If a driven wheel spins due to lack of traction:
RWhen pulling away, make use of the traction
control integrated in ESP®. Depress the
accelerator pedal as far as necessary.
RWhile driving, slowly take your foot off the
accelerator pedal.
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow chains
(
Ypage 251). This is the only way to get the full
benefit from the all-wheel drive system.
Crosswind Assist
Crosswind Assist does not work if ESP®is deac-
tivated or disabled because of a malfunction.
Crosswind Assist does not react:
Rin the event of severe jolts and vibrations, e.g.
as a result of uneven surfaces or potholes.
Rif the vehicle loses traction, e.g. on snow or
ice or when hydroplaning.
Rto large and sudden steering movements by
the driver.
Crosswind Assist is operational again as soon as
the driving conditions return to normal.
Crosswind Assist detects strong crosswind
gusts that can impair the road holding of your
vehicle when driving straight ahead. Crosswind
Assist intervenes depending on the direction
and strength of the crosswind.
A stabilizing brake application helps you to keep
the vehicle on track.
Information appears in the instrument cluster In
the event that Crosswind Assist intervenes
noticeably.
On vehicles without steering wheel buttons: the d indicator lamp in the instrument clus-
ter flashes. On vehicles with steering wheel buttons:
the
d indicator lamp in the instrument cluster
flashes and the message Crosswind Assist
Interventionappears in the multifunction dis-
play.
Crosswind Assist is active above a vehicle speed
of 50 mph (80 km/h) when the vehicle is driving
straight ahead or cornering gently.
Emergency exit
Emergency exit window
GWARNING
The emergency exit window cannot be locked in place. You risk injury if you exit the vehicle
through the emergency exit window.
RMake sure that nobody becomes trapped,
both when closing and when opening the
emergency exit window.
RThe opened emergency exit window must
be held in place by another person.
Pay attention to traffic conditions.
GWARNING
If the emergency exit window is unlocked
while driving, it could open and slam shut and consequently fall down. There is a risk of an
accident and injury.
Before starting off, make sure that the emer-
gency exit window is locked and the locking
pins are undamaged.
!Make sure there is sufficient clearance
when opening the emergency exit window.
Hold the open window in position. You could
otherwise damage the emergency exit win-
dow.
Emergency exit57
Safety
Z

The emergency exit window is intended for use
in an emergency only and must not be opened
unless the vehicle is stationary. The emergency
exit window is the first window behind the driv-
er's seat on the driver's side. It is marked by the
"Emergency Exit" label.
XTo open:position both handles :vertically.
This will break locking pins ;.
The window is unlocked.
XSwing the window outward by the handles
and hold it in this position. Make sure there is
sufficient clearance when doing so.
XTo close: close the window.
XPosition both handles :horizontally. Make
sure that the locks =are inside in front of the
window frame.
The window is locked.
XReplace locking pins ;at the latest before
starting on a new journey.
You can obtain information on this at any
qualified specialist workshop.
In an emergency, or after an accident, the vehi-
cle occupants can exit the vehicle through the
emergency exit window.
Observe the following notes to make sure that
the emergency exit window can be used safely in
the event of an emergency:
RBefore beginning a journey, inform the vehicle
occupants of the emergency exit window and explain how to use it. Make sure to explicitly
point out the risks described here.
ROnly vehicle occupants who know how to use
the emergency exit window are permitted to
sit next to it.
RAccess to the emergency exit window must
remain unobstructed. Do not place any large
or heavy objects on or in front of the seats
next to the emergency exit window.
RThe window handles must not be used as
hooks, e.g. to hang up light objects, bags or
items of clothing.
RBear in mind the vehicle height and the imme-
diate surroundings when you leave the vehi-
cle via the emergency exit window. Particu-
larly children and smaller adults may require
assistance when exiting the vehicle.
Theft deterrent locking system
Immobilizer
XTo activate: remove the key from the ignition
lock.
XTo deactivate: turn the key to position 2in
the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the vehi-
cle when leaving the vehicle. If you leave the key
in the vehicle, anyone can start the engine.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
when the starter battery is fully charged, the
immobilizer may be faulty. Contact an author-
ized Sprinter dealer or call 1-877-762-8267
(in USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
XTo arm: close all doors.
XLock the vehicle with the key.
The indicator lamp in the central locking but-
ton (
Ypage 65) flashes.
XTo disarm: unlock the vehicle with the key.
The indicator lamp in the central locking but-
ton (
Ypage 65) goes out.
iCargo Van and Passenger Van only:
Unless you open a door within 40 seconds
after unlocking the vehicle:
Rthe vehicle will be locked again
Rthe anti-theft alarm system will be armed
again
58Theft deterrent locking system
Safety

If the alarm system is armed, a visual and audi-
ble alarm is triggered by the following:
RUnlocking the vehicle from inside
ROpening a door
ROpening the hood
iThe alarm is not switched off, even if you
immediately close the open door that has trig-
gered it, for example.
XTo stop the alarm: press the%button on
the remote control.
or
XInsert the key into the ignition lock.
The alarm stops.
Tow-away alarm
Operation
A visual and audible alarm is triggered if the
inclination of the vehicle changes when the tow- away alarm is armed. This can be the case if the
vehicle is raised on one side, for example.
Arming and disarming
The tow-away alarm is automatically armed
approximately 20 seconds after you lock the
vehicle.
The tow-away alarm is automatically deactiva-
ted when you unlock the vehicle.
Disarming
XRemove the key from the ignition lock.
XPress button :.
When the button is released, indicator
lamp ;in the button lights up for about five
seconds.
XLock the vehicle.
The tow-away alarm is disarmed.
The tow-away alarm remains disarmed until you
lock the vehicle again.
Disarm the tow-away alarm when locking your
vehicle and:
Rloading and/or transporting the vehicle, on a
ferry or car transporter, for example
Rparking on a moving surface, e.g. a split-level
garage
This will prevent false alarms.
Interior motion sensor
Operation
If the armed interior motion sensor detects
motion in the vehicle interior, a visual and acous-
tic alarm is triggered. This can happen if some-
one reaches into the vehicle interior, for exam-
ple.
Arming
XClose the side windows.
XMake sure that nothing (such as mascots or
coat hangers) are hanging on the rear-view
mirror or on the grab handles on the head-
liner.
This will prevent false alarms.
XLock the vehicle.
The interior motion sensor is armed after
approximately 40 seconds.
Switching off
XUnlock vehicle.
The interior motion sensor automatically
switches off.
Theft deterrent locking system59
Safety
Z

Disarming
XRemoveth eke yfrom th eignition lock.
XPress butto n:.
Whe nth ebutto nis released, indicator
lamp ;in th ebutto nlights up fo rabout fiv e
seconds.
XLoc kth evehicle.
The interio rmotion sensor is deactivated.
The interio rmotion sensor remain sdeactivated
until you loc kth evehicle again .
Deactivat eth einterio rmotion sensor when
locking your vehicle:
Rwit hpeople or animals remainin ginsid e
Rwithth esid ewindows remainin gope n
Rwhen transporting it on aferr yor car trans -
porter, fo rexample
Thi swill preven tfalse alarms .
60Theft deterrent locking system
Safety

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Key
Important safety notes
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of park
position Por shift manual transmission into
neutral.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
Rwith electronic devices, e.g. a mobile phone
or another key with remote control
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either two or four
remote controls with a folding key or four
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to 32 ft
(10 m). Use the remote control of the key only
when in immediate proximity of the vehicle. This
prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe rear doors
iIf the driver's or front-passenger door is not
closed, the corresponding door is not locked.
If a sliding door or a rear door is not closed
properly, none of the rear doors are locked.
If there is a key is in the ignition lock, the remote
control is inoperative. When locking or unlock-
ing the vehicle with the remote control, always
pay attention to the indicator lamp signaling.
Also check the locking knobs of the doors.
Key61
Opening and closing
Z

Unlocking/locking the vehicle with the
remote control
Remote control with an integrated folding key
:
5To unlock the sliding doors and the
rear door
;% To unlock the driver's door only or
unlock the vehicle centrally
=& To lock the vehicle centrally
?Key release button
ABattery check lamp
XTo unlock the driver's door: press the%
button.
The turn signals flash once. The theft deter-
rent locking system is deactivated.
XTo unlock the sliding doors and the rear
door: press the 5button.
The turn signals flash once.
XTo unlock centrally: unlock the driver's
door.
XPress the %button again within two sec-
onds.
The turn signals flash once.
iIf the surround lighting has been switched
on using the on-board computer
(
Ypage 171), it goes on when the vehicle is
unlocked.
If you do not open a Cargo Van or Passenger
Van within approximately 40 seconds of
unlocking:
Rthe vehicle is locked again.
Rthe theft deterrent locking system is armed
again.
XTo lock centrally: press the&button.
The turn signal lamps flash three times when
the theft deterrent locking system is armed
and all the doors are closed.
XCheck the locking knobs on all the doors.
The locking knobs must all be in the lowered
position.
Unlocking/locking the vehicle with the
mechanical key or the folding key
The anti-theft alarm system (ATA) is triggered if you unlock and open the driver's door or the rear
door with the mechanical key or the folding key.
The alarm can be stopped in the following two
ways:
XPress the %or& button on the remote
control.
or
XInsert the key into the ignition lock.
Driver's door
Rear door
1
Locked
2Unlocked
62Key
Opening and closing