1, 2, 3 ...
4ETS (Electronic Traction System).... 57
12-V socket ........................................ 211
A
ABS (Anti-lock Braking System)
Display message ............................ 181
Function/notes ................................ 54
Important safety notes .................... 54
Indicator lamp ................................ 196
Access step in the bumper
Cleaning .........................................2 38
Activating/deactivating cooling
with air dehumidification ................. 103
Activating/deactivating the roof
ventilator ...........................................1 17
Adaptive Brake Assist
Function/notes .............................1 42
ADAPTIVE ESP
®
see ESP®(Electronic Stability Program)
Add-on equipment ............................... 28
Additional indicators
Replacing bulbs ............................... 91
Replacing bulbs (roof) ......................9 4
Additives
Diesel ............................................ 280
Engine oil ...................................... .283
Adjusting the headlamp range ........... 84
ADR (working speed governor) ........153
Air bags
Deployment ..................................... 47
Front air bag (driver, front
passenger) ....................................... 46
Important safety notes .................... 45
Introduction ..................................... 45
Side impact air bag .......................... 46
Window curtain air bag .................... 47
Air filter
Indicator lamp ................................ 202
Air pressure
see Tire pressure
Air vents
Adjusting for the passenger com-
partment ........................................ 107
Adjusting on the roof ..................... 107
Importa nt sa
fety notes .................. 106 Setting the center air vents ........... 106
Setting the side air vents ...............1
07
Air vents
see Air vents
Air-conditioning system
Refrigerant ..................................... 286
see Climate control
Air-recirculation mode
Important safety notes .................. 105
Switching on/off ........................... 105
All-wheel drive
Engaging/disengaging ................... 147
Important safety notes .................. 146
LOW RANGE transmission ratio ..... 147
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-theft system
Interior motion sensor ..................... 59
Armrests .............................................. 78
Ashtray ............................................... 210
ASR (acceleration skid control)
Activating/deactivating ................... 55
Display message ............................ 182
Function/notes ................................ 55
Important safety notes .................... 55
Indicator lamp ................................ 196
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 58
Switching off the alarm .................... 58
Authorized workshop
see Qualified specialist workshop
Automatic car wash (care) ...............234
Automatic headlamp mode ................ 83
Automatic locking ............................... 66
Automatic transmission
Accelerator pedal position ............. 125
Changing gear ............................... 124
Changing gear yourself .................. 124
Driving tips .................................... 125
Emergency running mode .............. 126
Important safety notes .................. 123
Kickdown ....................................... 125
Maneuvering .................................. 125
Overview ........................................ 123
Problem (malfunction) ................... 126
Releasing the parking lock man-
ually ............................................... 126
4Index
Display message ............................ 183
Notes ............................................. 284
Warning lamp ................................. 197
Brake force distribution
Display message ............................ 183
see EBD (electronic brake force
distribution)
Brake lamps
Replacing bulbs ............................... 92
Brake lamps (Chassis Cab)
Replacing bulbs ............................... 93
Brake linings
Display message ............................ 182
Indicator lamp ................................ 199
Brake pads/linings
New ............................................... 135
Brake system
Warning lamp ................................. 196
Brakes
ABS .................................................. 54
Adaptive Brake Assist .................... 142
Applying the parking brake ............ 130
BAS .................................................. 56
Brake fluid (notes) ......................... 284
Checking brake fluid level .............. 224
Display message ............................ 183
EBD .................................................. 56
Important safety notes .................. 134
New brake pads/linings ................ 135
Parking brake (notes) ..................... 135
Riding tips ...................................... 134
Breakdown
Fire extinguisher ............................ 243
First-aid kit .................................... 242
Jump-starting ................................. 243
Reflective safety jacket .................. 242
Vehicle tool kit ............................... 241
Warning lamp ................................. 242
Warning triangle ............................ 242
see Towing away
Bulb failure indicator .......................... 82
C
California
Important notice for retail cus-
tomers and lessees .......................... 23 Car
see Vehicle
Care
Access step in the bumper ............ 238
Car wash ........................................ 234
Display ........................................... 238
Exterior lights ................................ 237
Interior ........................................... 238
Notes ............................................. 234
Paint .............................................. 236
Plastic trim .................................... 239
Power washer ................................ 235
Rear view camera .......................... 237
Roof lining ...................................... 239
Seat belt ........................................ 239
Seat cover ..................................... 239
Selector lever ................................ 239
Sensors ......................................... 237
Sliding door ................................... 238
Steering wheel ............................... 239
Step (electrical) ............................. 238
Trim pieces .................................... 239
Washing by hand ........................... 235
Washing the engine ....................... 235
Wheels ........................................... 236
Windows ........................................ 236
Wiper blades .................................. 236
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 117
Cargo compartment floor ................... 29
Cargo tie-down points and tie
downs
Important safety notes .................. 215
Cargo tie-down rings
Installing ........................................ 217
Permissible tensile load ................. 287
Carrier system
Ladder rack ................................... 218
Center console overview .................... 37
Central locking
Automatic locking ............................ 66
Important safety notes .................... 65
Locking/unlocking (buttons) ........... 65
Locking/unlocking (SmartKey) ........ 61
Locking/unlocking manually ............ 65
Central locking system
see Central locking
6Index
Operator's ManualGeneral notes ................................. .23
Vehicle equipment ........................... 23
Outline lamp
Replacing bulbs ............................... 94
Outside temperature display ........... 161
Overhead control panel ...................... 38
Overrevving range ............................. 161
Overrun cutoff ................................... 132
P
Paintwork (cleaning instructions) ... 236
Paper holder ...................................... 208
Parking ............................................... 129
Important safety notes .................. 129
Parking brake ................................ 130
Wheel chock .................................. 131
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 184
Notes/function .............................. 130
Parking brake
see Parking brake
Parking lamps
Replacing bulbs ............................... 91
Switching on/off .............................. 82
PARKTRONIC
Deactivating/activating ................. 152
Driving system ............................... 150
Function/notes ............................. 150
Important safety notes .................. 150
Problem (malfunction) ................... 153
Range of the sensors ..................... 150
Roll-back warning .......................... 152
Trailer towing ................................. 152
Warning display ............................. 151
Partition sliding door
Important safety notes .................... 71
Opening/closing .............................. 71
Passenger compartment air-condi-
tioning system
see Climate control Passenger compartment heating
see Climate control
Perimeter lamp
Replacing bulbs ............................... 93
Perimeter/side marker lamp
Changing bulbs ................................ 91
Pets in the vehicle ............................... 54
Plastic trim (cleaning instruc-
tions) .................................................. 239
Power assistance for the steering
Display message ............................ 194
Warning lamp ................................. 204
Power supply
Battery isolating switch ................. 118
Switching off .................................. 119
Switching on .................................. 119
Power take-off
Engine speed setting ..................... 153
Power washers .................................. 235
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 120
Visual check of the vehicle exte-
rior ................................................. 120
Protection of the e
nvironment
General notes .................................. 25
Pulling away ...................................... 121
Q
QR code
Rescue card ..................................... 30
Qualified specialist workshop ........... 27
R
Radiator cover..................................... 29
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 166
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 27
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 171
Index15
Display message ............................ 184
Fastening ......................................... 44
Important safety guidelines .............42
Introduction .....................................4 2
Releasin g ......................................... 45
Warning lamp ................................. 203
Warning lamp (function) ................... 45
Seat heating ......................................... 79
Seats
Adjusting lumbar support ................ 75
Adjusting the front-passenger
seat .................................................. 75
Adjusting the head restraint ............ 78
Armrest ............................................ 78
Cleaning the cover ......................... 239
Correct driver's seat position ........... 74
Folding seat ..................................... 76
Important safety notes .................... 74
Rear bench seat ............................... 77
Seat heating .................................... 79
Setting the driver's seat ................... 75
Swivel seat ....................................... 75
Twin front-passenger seat ................ 76
Securing loads
Important safety notes .................. 215
Selector lever
Cleaning ......................................... 239
see Automatic transmission
Sensors (cleaning instructions) ....... 237
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 227
Exceeding a service due date ........ 227
Notes ............................................. 227
Service due date (automatic dis-
play) ............................................... 227
Service products
Brake fluid ..................................... 284
Coolant (engine) ............................ 285
Diesel Exhaust Fluid (DEF) ............. 281
Engine oil ....................................... 282
Fuel ................................................ 278
Important safety notes .................. 278
Power steering fluid ....................... 284
Refrigerant ..................................... 286
Transmission oil ............................. 284
Washer fluid ................................... 286 Setting the air distribution
............... 103
Setting the airflow ............................ 103
Setting the clock
Vehicles with steeri
ng wheel but-
tons ............................................... 169
Vehicles without steering wheel
buttons .......................................... 163
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 167
Resetting submenus (vehicles
with steering wheel buttons) ......... 167
Short journeys (diesel particle fil-
ter) ...................................................... 133
Side impact air bag ............................. 46
Side marker lamp
Changing bulbs ................................ 91
Side windows
Cleaning ......................................... 236
Hinged side windows ....................... 72
Important safety information ........... 72
Opening/closing .............................. 72
Overview .......................................... 72
Problem (malfunction) ..................... 73
Resetting ......................................... 73
Sliding door
Cleaning ......................................... 238
Closing assist ................................... 68
Important safety notes .................... 67
Opening/closing from the inside ..... 67
Opening/closing from the out-
side .................................................. 67
SmartKey
Changing the battery ....................... 63
Changing the locking system set-
tings ............................................... 172
Checking the battery ....................... 63
Display message ............................ 194
Door central locking/unlocking ....... 61
Important safety notes .................... 61
Loss ................................................. 64
Problem (malfunction) ..................... 64
Snow chains ...................................... 251
Sockets .............................................. 211
Spare wheel
General notes ................................ 273
Important safety notes .................. 273
Index17
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
We test genuine Sprinter parts, as well as con-
version parts and accessories that have been
specifically approved for the type of vehicle, for:
RReliability
RSafety
RSuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Therefore,
we accept no responsibility for the use of such
parts in Sprinter vehicles, even if they have been
officially approved or independently approved
by a testing center.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Sprinter parts satisfy these requirements.
Make sure that all parts are suitable for your
vehicle.
Always specify the vehicle identification number
(VIN) and engine number when ordering genuine Sprinter parts (
Ypage 276).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Information from electronic control
units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made
possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently
save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the
surroundings, for example:
ROperating conditions of system components
(e.g. levels, battery status, tire pressure)
RStatus messages concerning the vehicle or its
individual components (e.g. wheel revolution
number / speed, deceleration in movement,
lateral acceleration, display showing fastened
belts)
RMalfunctions and defects in key system com-
ponents (e.g. lights, brakes)
RInformation about events leading to vehicle
damage
RSystem responses in special driving situa-
tions (e.g. air bag deployment, intervention of
stability control systems)
RAmbient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit function, these data are used by manufacturers
to detect and rectify malfunctions and to opti-
mize vehicle functions. Most of these data are
volatile and processed only in the vehicle itself.
Only a small part of the data is stored in event or
malfunction memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees or third parties. Service activities
include repairs, maintenance, warranty claims
and quality assurance measures. The data are
read out via the connection for OBD (on-board
diagnostics) in the vehicle, which is required by
law. The relevant offices in the service network
or third parties collect, process and use the
30Introduction
Wet road surfaces
If you have been driving for a long time in heavy
rain without braking, there may be a delayed
response when you first apply the brakes. This
may also occur after driving through a car wash
or deep water.
You must depress the brake pedal more firmly.
Maintain a longer distance to the vehicle in
front.
While paying attention to the traffic conditions,
you should brake the vehicle firmly after driving
on a wet road surface or through a car wash. This
heats the brake discs, so that they dry more
quickly, which protects them against corrosion.
Limited braking performance on salt-
treated roads
When driving on salted roads, salt may start to
build up on the brake disks and brake pads. Thiscan increase braking distances considerably.
Maintain a greater distance to the vehicle in
front.
To remove any build-up of salt that may have
formed:
XApply the brakes at the start of the journey,
occasionally during journey and at the end of
the journey. Make sure that you do not endan-
ger other road users when doing so.
Checking the brake pad thickness
In addition to monitoring using the brake pad
wear sensor, regularly monitor and check all of
the brake pads by performing a visual inspection
to look for pad material wear.
If you are unable to check the brake wear on the
inside of the wheels, remove the wheels with the tools provided.
Make sure that the brake pad material thickness
never falls below 0.12 in (3 mm). Have the brake pads checked and replaced at a qualified spe-
cialist workshop, if necessary.
Do not solely rely on the brake pad wear sensor.
It is strongly recommended that you have the
brake pads checked at a qualified specialist
workshop at every service displayed in the main-
tenance interval indicator, prior to long journeys
and whenever the wheels are removed.
New brake discs and brake pads/
linings
New brake pads and brake discs only reach their
optimal braking effect after a few
100 kilometers. Until then, compensate for this
by applying greater force to the brake pedal.
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake discs
and brake pads/linings:
Rbrake discs that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been approved
by Mercedes-Benz or are of an equivalent
standard of quality
Other brake discs or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake discs and brake pads/
linings on an axle at the same time. Always
install new brake pads/linings when replacing
brake discs.
Parking brake
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
When driving on wet roads or dirt-covered sur-
faces, road salt and/or dirt may get into the
parking brake. This causes corrosion and a
reduction of braking force.
In order to prevent this, drive with the parking
brake lightly applied from time to time. When
doing so, drive for a distance of approximately
110 yds (100 m) at a maximum speed of 12 mph
(20 km/h).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
Driving tips135
Driving and parking
Z
XBrake immediately in order to increase the
distance from the vehicle in front.
or
XTake evasive action provided it is safe to do
so.
If you want the distance warning function to
assist you, the function must be activated and
operational.
Due to the nature of the system, particularly
complicated driving conditions may cause the
system to display an unnecessary warning.
With the help of the radar sensor system, the
distance warning function can detect obstacles
that are in the path of your vehicle for an exten-
ded period of time.
Up to a speed of 45 mph (70 km/h), the distance
warning function can also react to stationary
obstacles, such as stopped or parked vehicles.
If you approach an obstacle and the distance
warning function detects a risk of a collision, the
system will alert you both visually and acousti-
cally.
In particular, the detection of obstacles can be
impaired in the case of:
Rdirt, ice or anything else covering the sensors
Rsnow or heavy rain
Rinterference from other radar sources
Rthere are strong radar reflections, for exam-
ple in parking garages
Ra narrow vehicle traveling in front, e.g. a
motorbike
Ra vehicle traveling in front on a different line
Following damage to the front end of the vehicle,
have the configuration and operation of the
radar sensor checked at a qualified specialist
workshop. This also applies to collisions at slow
spe eds w
here there is no visible damage to the
front of the vehicle.
Activating/deactivating the distance
warning function
When you switch on the engine, the distance
warning function switches on after a few sec-
onds.
XTo deactivate: press theæbutton
(Ypage 37).
Vehicles without steering wheel buttons:
the Ä warning lamp in the instrument clus-
ter lights up and the OFF
message flashes. The
message then disappears and the Äindi-
cator lamp remains lit. Vehicles with steering wheel buttons:
the
Ä warning lamp in the instrument cluster
flashes and the Distance
WarningSystemDeactivatedmessage appears .The mes-
sage then disappears and the Äwarning
lamp remains lit.
XTo activate: press theæbutton again
(Ypage 37).
Vehicles without steering wheel buttons:
the Ä warning lamp in the instrument clus-
ter lights up and the on
message flashes. The
message then disappears and the Äindi-
cator lamp goes out.
Vehicles with steering wheel buttons: the
Ä warning lamp in the instrument cluster
flashes and the Distance
WarningSystemActivatedmessage appears in the multi-
function display. The message then disap-
pears and the indicator lamp Ägoes out.
Adaptive Brake Assist
iObserve the "Important safety notes" sec-
tion for driving safety systems (Ypage 54).
GWARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can:
Rintervene unnecessarily
Rnot intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
GWARNING
Adaptive Brake Assist does not react:
Rto people or animals
Rto oncoming vehicles
Rto crossing traffic
Rto stationary obstacles
Rwhen cornering
As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
142Driving systems
Driving and parking
Always pay careful attention to the traffic sit-uation and be ready to brake.
Adaptive Brake Assist aids you when braking
during hazardous situations at speeds above
20 mph (30 km/h). With the help of Adaptive
Brake Assist, the distance warning signal can
detect obstacles that are in the path of your
vehicle for an extended period of time.
When you approach an obstacle and adaptive
Brake Assist detects that there is a risk of a col- lision, adaptive Brake Assist calculates the brak-
ing force necessary to avoid a collision. Should
you apply the brakes forcefully, adaptive Brake
Assist will automatically increase the braking
force to the calculated level.
XKeep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes function as usual again if:
Ryou release the brake pedal
Rthere is no longer any danger of a collision
Rno obstacle is detected in front of your vehicle
Adaptive Brake Assist is then deactivated.
Up to the maximum vehicle speed, adaptive
Brake Assist can react to moving obstacles that
have already been recognized as such at least
once over the period of observa tion. Ad
aptive
Brake Assist does not react to stationary obsta-
cles.
In particular, the detection of obstacles can be
impaired if:
Rdirt, ice or anything else covering the sensors
Rsnow or heavy rain
Rinterference from other radar sources
Rthere are strong radar reflections, for exam-
ple in parking garages
Ra narrow vehicle traveling in front, e.g. a
motorbike
Ra vehicle traveling in front on a different line
If adaptive Brake Assist is not available due to a
malfunction in the radar sensor system, the full
brake boosting effect with the help of BAS
remains available.
Following damage to the front end of the vehicle,
have the configuration and operation of the
radar sensor checked at a qualified specialist
workshop. This also applies to collisions at slow
speeds where there is no visible damage to the
front of the vehicle.
Lane Tracking package
Blind Spot Assist
General notes
Blind Spot Assist monitors the areas on either
side of the vehicle that are not visible to the
driver with two lateral, rear-facing radar sensors
in the bumper. It supports you from speeds of
approximately 20 mph (30 km/h). A warning
display in the exterior mirrors draws your atten-
tion to vehicles detected in the monitored area. If you then switch on the corresponding turn
signal to change lane, you will also receive an
optical and audible collision warning.
Important safety notes
GWARNING
Blind Spot Assist does not react to:
Rvehicles overtaken too closely on the side,
placing them in the blind spot area
Rvehicles which approach with a large speed
differential and overtake your vehicle
As a result, Blind Spot Assist may not give
warnings in such situations. There is a risk of
an accident.
Always observe the traffic conditions care-
fully, and maintain a safe lateral distance.
Blind Spot Assist is only an aid. It may fail to
detect some vehicles and is no substitute for
attentive driving. Always ensure that there is
sufficient distance to the side for other road
users and obstacles.
iUSA only:
This device has been approved by the FCC as
a "Vehicular Radar System". The radar sensor
is intended for use in an automotive radar
system only. Removal, tampering, or altering
of the device will void any warranties, and is
not permitted by the FCC. Do not tamper with, alter, or use in any non-approved way.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
Driving systems143
Driving an d parking
Z