2018 MERCEDES-BENZ SPRINTER seats

Index....................................................... 4
Introduction......................................... 23
Operating Instructions .......................... .23
Service and vehicle operation ................ 23
Proper use ............................................. 25
Protection of the environment ............... 25
Operating safety and vehicle approval
............................................................... 26
Genuine Mercedes-Benz parts ............... 29
QR code for rescue card ........................ 30
Data stored in the vehicle ...................... 30
At a glance ........................................... 33
Cockpit .................................................. 33
Instrument cluster ................................. 34
Steering wheel buttons .......................... 37
Center console ...................................... 37
Overhead control panel ......................... 38
Door control panel ................................. 39
Further control panels ........................... 39
Safety ................................................... 41
Useful information ................................. 41
Occupant safety .................................... 41
Children in the vehicle ........................... 49
Pets in the vehicle ................................. 54
Driving safety systems ........................... 54
Emergency exit ...................................... 57
Theft deterrent locking system .............. 58
Opening and closing ...........................61
Useful information ................................. 61
Key ........................................................ 61
Central locking ...................................... 65
Driver's door and front-passenger
door ....................................................... 66
Sliding door ........................................... 67
Electrical step ........................................ 68
Rear doors ............................................. 69
Partition sliding door ............................. 71
Side windows ......................................... 72
Seats, steering wheel and mirrors ....74
Useful information ................................. 74
Seats ..................................................... 74
Steering wheel ....................................... 79
Mirrors ................................................... 80
Lights and windshield wipers ............82
Useful information ................................. 82
Exterior lighting ..................................... 82
Interior lighting ...................................... 87
Changing bulbs ...................................... 89
Windshield wipers .................................. 96
Climate control .................................... 99
Useful information ................................. 99
Overview of climate control systems ..... 99
Operating the climate control system .. 102
Adjusting the air vents ......................... 106
Operating the auxiliary heating sys-
tem ...................................................... 107
Operating the cargo compartment air
vents .................................................... 117
Driving and parking ..........................118
Useful information ............................... 118
Breaking-in notes ................................. 118
Driving ................................................. 118
Automatic transmission ....................... 123
Refueling ............................................. 126
Parking ................................................ 129
Driving tips .......................................... 132
Driving systems ................................... 139
Working mode ..................................... 153
Towing a trailer .................................... 154
On-board computer and displays ....160
Useful information ............................... 160
Important safety notes ........................ 160
Instrument cluster ............................... 160
On-board computer (vehicles without
steering wheel buttons) ....................... 162
On-board computer (vehicles with
steering wheel buttons) ....................... 163
Display messages ................................ 175
2Contents

Display message ............................ 184
Fastening ......................................... 44
Important safety guidelines .............42
Introduction .....................................4 2
Releasin g ......................................... 45
Warning lamp ................................. 203
Warning lamp (function) ................... 45
Seat heating ......................................... 79
Seats
Adjusting lumbar support ................ 75
Adjusting the front-passenger
seat .................................................. 75
Adjusting the head restraint ............ 78
Armrest ............................................ 78
Cleaning the cover ......................... 239
Correct driver's seat position ........... 74
Folding seat ..................................... 76
Important safety notes .................... 74
Rear bench seat ............................... 77
Seat heating .................................... 79
Setting the driver's seat ................... 75
Swivel seat ....................................... 75
Twin front-passenger seat ................ 76
Securing loads
Important safety notes .................. 215
Selector lever
Cleaning ......................................... 239
see Automatic transmission
Sensors (cleaning instructions) ....... 237
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 227
Exceeding a service due date ........ 227
Notes ............................................. 227
Service due date (automatic dis-
play) ............................................... 227
Service products
Brake fluid ..................................... 284
Coolant (engine) ............................ 285
Diesel Exhaust Fluid (DEF) ............. 281
Engine oil ....................................... 282
Fuel ................................................ 278
Important safety notes .................. 278
Power steering fluid ....................... 284
Refrigerant ..................................... 286
Transmission oil ............................. 284
Washer fluid ................................... 286 Setting the air distribution
............... 103
Setting the airflow ............................ 103
Setting the clock
Vehicles with steeri
ng wheel but-
tons ............................................... 169
Vehicles without steering wheel
buttons .......................................... 163
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 167
Resetting submenus (vehicles
with steering wheel buttons) ......... 167
Short journeys (diesel particle fil-
ter) ...................................................... 133
Side impact air bag ............................. 46
Side marker lamp
Changing bulbs ................................ 91
Side windows
Cleaning ......................................... 236
Hinged side windows ....................... 72
Important safety information ........... 72
Opening/closing .............................. 72
Overview .......................................... 72
Problem (malfunction) ..................... 73
Resetting ......................................... 73
Sliding door
Cleaning ......................................... 238
Closing assist ................................... 68
Important safety notes .................... 67
Opening/closing from the inside ..... 67
Opening/closing from the out-
side .................................................. 67
SmartKey
Changing the battery ....................... 63
Changing the locking system set-
tings ............................................... 172
Checking the battery ....................... 63
Display message ............................ 194
Door central locking/unlocking ....... 61
Important safety notes .................... 61
Loss ................................................. 64
Problem (malfunction) ..................... 64
Snow chains ...................................... 251
Sockets .............................................. 211
Spare wheel
General notes ................................ 273
Important safety notes .................. 273
Index17

Further information can be obtained at any
authorized Sprinter Dealer.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and a charge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modifications that
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cations to the affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modifications or installation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components, assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must always be correct.
Information on the cargo compartment
floor
!The wooden or plastic cargo area floor fitted
at the factory is an integral component of the
vehicle structure. The vehicle body could be
damaged if you have the load area floor
removed. This then affects the securing of
loads and the maximum loading capacity of
the lashing points is no longer guaranteed.
Therefore, do not have the load area floor
removed.
Genuine Mercedes-Benz parts
!
Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
Introduction29
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All seat belts except the driver's seat belt are
equipped with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. Further information can be found under
"Special seat belt retractor" (
Ypage 49).
Releasing seat belts
!Make sure that the seat belt is fully rolled up.
Otherwise, the seat belt or belt tongue will be
trapped in the door or in the seat mechanism.
This could damage the door, the door trim
panel and the seat belt. Damaged seat belts
can no longer fulfill their protective function
and must be replaced. Visit a qualified spe-
cialist workshop.
XPress the release button in the belt buckle,
hold the belt tongue firmly and guide the belt
back.
Belt warning for drivers and front pas-
sengers
The 7 seat belt warning lamp in the instru-
ment cluster is a reminder that all vehicle occu-
pants must wear their seat belts. It may light up
continuously or flash. In addition, there may be
a warning tone.
Regardless of whether the driver's seat belt has
already been fastened, the 7seat belt warn-
ing lamp lights up for 6 secondsa fter each time
the ignition is switched on. After the engine has
been started, it goes out once the driver has
fastened the seat belt.
If the driver's seat belt is not fastened when the
engine is started, an additional warning tone will sound. This warning tone stops after a maximum
of six seconds or once the driver's seat belt is
fastened.
If the vehicle's speed exceeds 15 mph
(25 km/h) once and the driver's seat belt is not
fastened, a warning tone sounds. The warning
tone sounds for 60 seconds or until the driver's
seat belt is fastened.
If the driver's seat belt is unfastened during the
journey, the seat belt warning is activated again.
Air bags
Introduction
The installation point of an air bag can be rec-
ognized by the SRS/AIRBAG or AIRBAG mark-
ing.
An air bag complements the correctly fastened
seat belt. It is no substitute for the seat belt. The
air bag provides additional protection in appli-
cable accident situations.
Not all air bags are deployed in an accident. The
different air bag systems function independ-
ently from one another (
Ypage 47).
However, no system available today can com-
pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at
which the air bag must be deployed.
Important safety notes
GWARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
Rhave fastened their seat belts correctly,
including pregnant women
Rare sitting correctly and maintain the great-
est possible distance to the air bags
Rfollow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
RAdjust the seats properly before beginning
your journey. Always make sure that the seat
is in an almost upright position. The center of
the head restraint must support the head at
about eye level.
RMove the driver's and front-passenger seats
as far back as possible. The driver's seat posi-
tion must allow the vehicle to be driven safely.
ROnly hold the steering wheel on the outside.
This allows the air bag to be fully deployed.
Occupant safety45
Safety
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RAlways lean against the backrest while driv-
ing. Do not lean forward or lean against the
door or side window. You may otherwise be in
the deployment area of the air bags.
RAlways keep your feet in the footwell in front
of the seat. Do not put your feet on the dash-
board, for example. Your feet may otherwise
be in the deployment area of the air bag.
RFor this reason, always secure persons less
than 5 ft (1.50m)tall in suitable restraint sys-
tems. Up to this height, the seat belt cannot
be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
RAlways secure children under twelve years of age and less than 5 ft (1.50 m)tall in suitable
child restraint systems.
RChild restraint systems should be installed on
the rear seats.
RAlways secure a child in a rearward-facing
child restraint system on a suitable rear seat.
The front-passenger front air bag cannot be
deactivated.
RAlways observe the instructions and safety
notes on "Children in the vehicle"
(
Ypage 49) and on the "Child restraint sys-
tem on the front-passenger seat"
(
Ypage 52) in addition to the child restraint
system manufacturer's installation and oper-
ating instructions.
Objects in the vehicle interior may prevent
an air bag from functioning correctly. Before
starting your journey and to avoid risks resulting from the speed of the air bag as it deploys, make
sure that:
Rthere are no people, animals or objects
between the vehicle occupants and an air bag
Rthere are no objects between the seat, door
and B-pillar
Rthere are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks
Rno accessories, such as cup holders, are
attached to the vehicle within the deployment
area of an air bag, e.g. to doors or side win-
dows
Rno heavy, sharp-edged or fragile objects are in
the pockets of your clothing. Store such
objects in a suitable place
GWARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer
function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objects
to it.
GWARNING
Sensors to control the air bags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work-
shop.
Front air bags
Driver's air bag :deploys in front of the steer-
ing wheel. Front-passenger front air bag ;
deploys in front of and above the glove box and
the center console.
When deployed, the front air bags offer addi-
tional head and thorax protection for the occu-
pants in the front seats.
Side impact air bags
Depending on the vehicle's equipment, some
front seats are equipped with a side impact air
bag; see the AIRBAG label on the outer side of
the seat backrest.
46Occupant safety
Safety

GWARNING
Unsuitable seat covers can obstruct or pre-
vent deployment of the air bags integrated
into the seats. Consequently, the air bags
cannot protect vehicle occupants as they are designed to do. This poses an increased risk
of injury or even fatal injury.
Only use seat covers that have been approved
for your vehicle by the sales organization
named on the inside front cover.
Side impact air bags :deploy next to the outer
bolster of the seat backrest.
When deployed, the side impact air bag offers
additional thorax protection. However, it does
not protect the:
RHead
RNeck
RArms
If the restraint system control unit detects a side
impact, the side impact air bag is deployed on
the side on which the impact occurs.
Window curtain air bags
Window curtain air bags :are integrated into
the side of the roof frame above the front doors. When deployed, the window curtain air bag
enhances the level of protection for the head.
However, it does not protect the chest or arms.
If the restraint system control unit detects a side impact, the window curtain air bag is deployed
on the side on which the impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
(
Ypage 47).
Deployment of Emergency Tensioning
Devices and air bags
Important safety notes
GWARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible.
GWARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified special-
ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
GWARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a
qualified specialist workshop.
Occupant safety47
Safety
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REmergency Tensioning Devices, if the systemdetermines that deployment can offer addi-
tional protection in this situation
RWindow curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the seat
belt
iNot all air bags are deployed in an accident.
The different air bag systems work independ- ently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration and the apparent type of accident:
RFrontal collision
RSide impact
RRollover
Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason, we
strongly advise that you install a child restraint
system on a rear seat. Children are generally
better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height istraveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for this vehicle. The child
restraint system must be appropriate to the
age, weight and size of the child
Rbe sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
(
Ypage 42) and the notes on correct use of seat
belts (Ypage 43).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lb s(18 kg) until they reach a height where a
three-point seat belt can be properly fastened
without a booster seat.
Special seatbelt retractor
GWARNING
If the seat belt is released while driving, the
child restraint system will no longer be
Children in the vehicle49
Safety
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Replacechild restrain tsystems whic hhav e
been damaged or subjecte dto aload in an
acciden tas soo nas possible. Hav eth esecur-
ing systems on th echild restrain tsystem
checke dat aqualified specialist workshop,
before you instal l achild restrain tsystem
again .
The securin gsystems of child restrain tsystems
are:
Rth eseat belt system
Rth eLATCH-type (ISOFIX) securin grings
Rth eTop Tether anchorage
iIf it is absolutely necessar yto instal l achild
restrain tsystem on th efront-passenger seat ,
always observ eth einformation on "Child
restrain tsystems on th efront-passenger
seat " (
Ypage 52) .
All child restrain tsystems mus tmee tth efol -
lowin gstandards :
RU.S. Federal Motor Vehicl eSafet yStandards
21 3and 22 5
RCanadian Motor Vehicl eSafet yStandards
21 3and 210. 2
Confirmation that th echild restrain tsystem cor-
responds to th estandards can be foun don an
instruction label on th echild restrain tsystem.
This confirmation can also be foun din th einstal -
lation instruction sthat are included wit hth e
child restrain tsystem.
Observ eth ewarning labels in th evehicl einte-
rio rand on th echild restrain tsystem.
LATCH-type (ISOFIX) child seat secur-
ing system
GWARNIN G
LATCH-type (ISOFIX) child restrain tsystems
do no toffer sufficien tprotection for children
whos eweigh tcombined wit hth echild
restrain tsystem is greate rthan 65 lbs (29 kg)
and who are secured usin gth esafet ybelt
integrate din th echild restrain tsystem. In th e
event of an accident, achild might no tbe
restrained correctly. This poses an increased
ris kof injury or eve nfatal injury.
If th echild and th echild restrain tsystem
together weigh mor ethan 65 lbs (29 kg), only
use LATCH-type (ISOFIX) child restrain tsys-
tems wit hwhic hth echild is also secured wit h
th evehicl eseat belt .Als osecure th echild
restrain tsystem wit hth eTop Tether belt ,if
available.
Always comply wit hth emanufacturer' sinstal -
lation and operating instruction sfor th echild
restrain tsystem used .
Befor eevery trip, mak esur ethat th eLATCH -
typ e(ISOFIX) child restrain tsystem is engage d
correctl yin bot hLATCH-type (ISOFIX) securin g
rings
!When installin gth echild restrain tsystem,
mak esur ethat th eseat belt for th emiddle
seat does no tget trapped .The seat belt could
otherwise be damaged.
XInstall th eLATCH-type (ISOFIX) child restrain t
system on bot hLATCH-type (ISOFIX) securin g
rings :.
ISOFIX is astandardize dsecurin gsystem for
specially designed child restrain tsystems on
th erear seats. LATCH-type (ISOFIX) securin g
rings :for aLATCH-type (ISOFIX) child
restrain tsystem are installed between th eseat
cushion and th eseat backrest :
Ron theouter lef tand right seat on rear bench
seat swit h 3 seat s
Ron th eouter lef tseat on rear bench seat swit h
2 seat s
Non-LATCH-typ e(ISOFIX) child seat smay also
be used and can be installed usin gth evehicle's
seat belt system. Install th echild seat according
to th emanufacturer' sinstructions.
Children in the vehicle51
Safety
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