
Driving systemsBlind Spot Assis t............................ 14 3
Cruis econtrol ................................ 13 9
Displa ymessage ............................ 19 1
Lan eKeepin gAssis t...................... 14 5
PARKTRONI C................................. 150
Driving tips
Automati ctransmissio n................ .125
Brakes ...........................................1 34
Break-in period .............................. 118
Checking brake lining thickness .... 135
Downhill gradient ........................... 134
Drinking and driving ....................... 132
Driving abroad ............................... 133
Driving in winter .............................1 36
Driving on flooded roads ................ 136
Driving on wet roads ......................1 36
Exhaust check ............................... 133
Fuel ................................................ 132
General .......................................... 132
Hydroplaning ................................. 136
Icy road surfaces ........................... 136
Important safety notes .................. 118
Limited braking efficiency on sal-
ted roads ....................................... 135
New brake disks ............................ 135
New brake pads/linings ................ 135
Off-road driving .............................. 137
Overrun cut-off .............................. 132
Snow chains .................................. 251
Speed limitation .............................1 33
Towing a trailer .............................. 154
Transport by rail .............................1 34
Wet road surface ........................... 135
DSR (Downhill Speed Regulation) .... 148
E
EBD (electronic brake force distri-
bution)
Display message ............................ 183
Function/notes ................................ 56
Indicator lamps .............................. 196
Electrical closing assist ......................68
Electrical step
Cleaning ........................................ .238
Display message ............................ 194
Emergency release .......................... 68 Function ...........................................6
8
Important safety notes .................... 68
Indicator lamp ................................ 204
Manual retraction ............................ 68
Obstacle detection ........................... 68
Electrical system
Battery main switch ....................... 118
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency exit .................................... 57
Emergency exit window .....................57
Emergency Tensioning Devices
Activation ........................................ .47
Emissions control
Service and warranty information .... 23
Engine
ADR (working speed governor) ...... 153
Changing the power output ............ .27
Check Engine warning lamp .......... .201
Cleaning instructions ..................... 235
Engine number ............................... 278
Engine speed setting (working
mode) ............................................ 154
Irregular running ............................ 122
Jump-starting ................................. 243
Operating safety .............................. 27
Starting .......................................... 120
Starting problems .......................... 122
Switching off .................................. 131
Tow-starting (vehicle) ..................... 247
Engine electronics
Notes ............................................. 276
Probl
em (malfunction) ................... 122
Engine oil
Adding ...........................................2 23
Additives ........................................ 283
Checking the oil level (on-board
computer) ...................................... 221
Checking the oil level using the
dipstick .......................................... 222
Display message ............................ 191
Filling capacity ............................... 283
Information about oil consump-
tion ................................................ 283
Mixing ............................................ 283
10Index

Theft deterrent systemsATA (Anti-Theft Alarm system) ......... 58
Immobilizer ...................................... 58
Tow-away alarm ............................... 59
Tightening torques for wheel nuts/
wheel bolts ........................................ 272
Time
Setting the time (vehicles with
steering wheel buttons) ................. 169
Setting the time (vehicles without
steering wheel buttons) ................. 163
Timer
Activating ....................................... 115
Auxiliary heating ............................ 114
Overview ........................................ 114
Setting the heating level (auxiliary
heating) ......................................... 116
Setting weekday, time and oper-
ating duration (auxiliary heating) ... 115
Switching immediate heating
mode on/off (auxiliary heating) ..... 115
Timer (auxiliary warm-air heater)
Deactivating departure times ......... 116
Setting the departure time ............. 116
Tire pressure
Calling up (on-board computer) ..... 254
Checking manually ........................ 254
Display messages (vehicles with
steering wheel buttons) ................. 193
Display messages (vehicles with-
out steering wheel buttons) ........... 176
Maximum ....................................... 254
Notes ............................................. 253
Recommended ............................... 251
Setting the unit (vehicles with
steering wheel buttons) ................. 169
Tire label ........................................ 252
Tire pressure loss warning system .. 256
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 256
Display message ............................ 193
Function/notes ............................. 254
Indicator lamp ................................ 202
Restarting ...................................... 256
Warning lamp ................................. 256
Tire pressure table ............................ 257 Tires
Aspect ratio (definition) ................. 266
Average weight of the vehicle
occupants (definition) .................... 265
Bar (de
finition) ............................... 265
Changing a wheel .......................... 267
Characteristics .............................. 264
Checking ........................................ 249
Curb weight (definition) ................. 266
Definition of terms ......................... 264
Direction of rotation ...................... 267
Distribution of the vehicle occu-
pants (definition) ............................ 266
DOT (Department of Transporta-
tion) (definition) ............................. 265
DOT, Tire Identification Number
(TIN) ............................................... 264
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 265
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 265
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 265
GVWR (Gross Vehicle Weight Rat- ing) (definition) .............................. 265
Important safety notes .................. 248
Increased vehicle weight due to
optional equipment (definition) ...... 265
Kilopascal (kPa) (definition) ........... 265
Labeling (overview) ........................ 262
Load bearing index (definition) ...... 266
Load index ..................................... 263
Load index (definition) ................... 265
M+S tires ....................................... 250
Maximum load on a tire (defini-
tion) ............................................... 266
Maximum loaded vehicle weight
(definition) ..................................... 265
Maximum permissible tire pres-
sure (definition) ............................. 266
Maximum tire load ......................... 264
Maximum tire load (definition) ....... 266
Optional equipment weight (defi-
nition) ............................................ 266
PSI (pounds per square inch) (def- inition) ........................................... 266
Replacing ....................................... 267
Service life ..................................... 249
Index19

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Key
Important safety notes
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of park
position Por shift manual transmission into
neutral.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
Rwith electronic devices, e.g. a mobile phone
or another key with remote control
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either two or four
remote controls with a folding key or four
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to 32 ft
(10 m). Use the remote control of the key only
when in immediate proximity of the vehicle. This
prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe rear doors
iIf the driver's or front-passenger door is not
closed, the corresponding door is not locked.
If a sliding door or a rear door is not closed
properly, none of the rear doors are locked.
If there is a key is in the ignition lock, the remote
control is inoperative. When locking or unlock-
ing the vehicle with the remote control, always
pay attention to the indicator lamp signaling.
Also check the locking knobs of the doors.
Key61
Opening and closing
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Seats
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the engine.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal
injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
If head restraints are not installed and adjus-
ted correctly, they cannot provide protection
as intended. There is an increased risk of
injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Your seat must be adjusted in such a way that
you can wear the seat belt correctly.
Observe the following points:
RPosition the backrest in an almost vertical
position so that you are sitting virtually
upright. Do not drive with the backrest
reclined too far back.
RYour arms should be slightly bent when you
are holding the steering wheel.
RAvoid seat positions that prevent the seat belt
from being routed correctly. The shoulder
section of the belt must be routed over the
middle of your shoulder and be pulled tight
against your upper body. The lap belt must
always pass across your lap as low down as
possible, i.e. over your hip joints.
RAdjust the head restraint so that it supports
the back of the head at eye level.
RThe distance from the pedals should be such
that you can depress them fully.
If you swap over the head restraints for the front
and rear seats, you will not be able to adjust the
height and angle of the head restraints to the
correct position.
74Seats
Seats, steering wheel and mirrors

Use the head restraint pad to adjust the head
restraint so that it is as close as possible to the
back of your head.
Before the journey, make sure the head
restraints have been correctly set for each of the
vehicle's passengers (
Ypage 78).
Driver's and front-passenger seat
:Seat fore-and-aft adjustment
;Lumbar support adjustment
=Seat backrest adjustment
?Seat height adjustment
ASeat cushion angle adjustment
BSeat suspension adjustment
CSeat suspension lock
iDepending on the seat model, some adjust-
ments may not be available.
You can find information on rotating the front
seats under "Swiveling front seats"
(
Ypage 75).
XTo adjust the seat fore-and-aft position:
pull lever :up.
XSlide the seat forward or back.
XRelease lever :.
XSlide the seat forward or back until you hear it
engage.
XTo adjust the backrest: turn handwheel=
towards the front.
The seat backrest moves to a vertical posi-
tion.
XTurn handwheel =towards the rear.
The seat backrest tilts towards the rear.
XTo adjust the seat height: press or pull
lever ?repeatedly until you have reached
the desired seat height.
XTo adjust the seat angle: turn handwheelA
towards the front.
The front of the seat cushion tilts down.
XTurn handwheel Atowards the rear.
The front of the seat cushion tilts up.
iThe lumbar support allows you to use the
backrest to increase the support provided to
the lumbar spine.
When the lumbar support is correctly adjus-
ted, it reduces strain on your back while driv-
ing.
XTo adjust the lumbar support: turn hand-
wheel ;up.
This increases the support provided to the
lumbar region.
XTurn handwheel ;down.
This reduces the support provided to the lum-
bar region.
The seat suspension must be adapted to your
body weight. Adjust the seat suspension only
while the seat is unoccupied.
XTo adjust the seat suspension: take your
weight off the seat.
XUsing handwheel B, set your body weight
(40 to 120 kg) for optimum seat suspension.
The seat suspension will become more rigid
the higher you set the weight. It will then not
move as far.
If the seat moves up and down frequently and to a great extent, you can lock the seat in the lower
range.
XTo engage the seat suspension lock: turn
lever Cup.
When it next moves, the seat will lock in posi-
tion.
XTo release the seat suspension lock: turn
lever Cto the right.
The seat can now move up and down agai n.
Swiveling front seats
GWARNING
If the driver's and front-passenger seats are
not engaged facing the direction of travel
Seats75
Seats, steering wheel and mirrors
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Exterior lighting
Important safety notes
For reasons of safety, we recommend that you
drive with the lights switched on even during the
daytime. There may be differences in operation
due to legal requirements and voluntary recom-
mendations in some countries.
Bulb failure indicator
The bulb failure indicator is only an aid. You are
responsible for the proper functioning of the
vehicle lighting. Insufficient or non-functioning
vehicle lighting puts the operating safety of the
vehicle at risk.
For this reason, check the condition and func-
tion of your vehicle's lighting system and, if nec-
essary, that of the trailer before each journey.
The bulb failure indicator monitors all of the
exterior lighting lamps, except the perimeter
lamp and the trailer lighting. If a bulb fails, either
the b(
Ypage 35) indicator lamp lights up, or
you will see a corresponding message in the
display (
Ypage 185).
iDepending on the equipment, the bulb fail-
ure indicator can fail for all lamps with the
exception of the turn signal lamps.
Light switch
Operation
1 ÃAutomatic headlamp mode/daytime
running lamps
2$Lights off
3TParking lamps, license plate and
instrument cluster lighting
4LLow-beam/high-beam headlamps
5NFog lamps
6RRear fog lamp
If you hear a warning tone when you leave the
vehicle, the lights may still be switched on.
XTurn the light switch to $orÃ.
or
XIf the rear fog lamp is switched on: press the
light switch in to the stop.
The turn signals, high-beam headlamps and the
high-beam flasher are operated using the com-
bination switch (
Ypage 84).
Low-beam headlamps
XTo switch on: turn the key to position 2in the
ignition lock or start the engine.
XTurn the light switch to position L.
The L indicator lamp in the instrument
cluster lights up.
Daytime running lamps
You can activate/deactivate the daytime run-
ning lamps function using the on-board com-
puter.
This is not possible in countries where daytime
running lamps are a legal requirement.
82Exterior lighting
Lights and windshield wipers

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Overview of climate control systems
Important safety notes
Observe the recommended settings on the fol-
lowing pages. Otherwise, the windows could fog
up.
Climate control regulates the temperature and
the humidity in the vehicle interior and filters
undesirable substances from the air.Climate control is only operational when the
engine is running. The system only functions
optimally when the side windows are closed.
iVentilate the vehicle for a brief period during
warm weather. In order to cool the vehicle
more rapidly, switch climate control to air-
recirculation mode briefly. This will speed up
the cooling process and the desired interior
temperature will be reached more quickly.
iThe integrated filter can filter out most par-
ticles of dust and completely filters out pollen.
A clogged filter reduces the airflow into the
vehicle interior. For this reason, you should
always observe the interval for replacing the
filter, which is specified in the Maintenance
Booklet. As it depends on environmental con-
ditions, e.g. heavy air pollution, the interval
may be shorter than that stated in the Main-
tenance Booklet.
Heating control panel
:Sets the temperature (Ypage 103)
z Defrosts the windshield (
Ypage 104)
;KSets the airflow (Ypage 103)
z Defrosts the windshield (
Ypage 104)
=eActivates and deactivates air-recirculation mode (Ypage 105)
Overview of climate control systems99
Climate control

Window heating
Windshield heater
Windshield heater switch
The windshield heater consumes a lot of power.
You should therefore switch it off as soon as the
windshield is clear. Otherwise, the windshield
heating only switches off automatically after five minutes.
XStart the engine.
XTo switch on/off: press thezswitch.
The indicator lamp in the zbutton comes
on when the windshield heating is switched
on.
If the indicator lamp in the zwindshield
heating button flashes, the on-board voltage is
too low. The windshield heating has switched off
prematurely or cannot be activated.
XSwitch off any consumers that are not
required, e.g. reading lamps or interior light-
ing.
If the on-board voltage is sufficient again within
30 seconds, the windshield heating switches on
again automatically. It otherwise remains
switched off.
Rear window defroster
Rear window defroster switch
The rear window defroster consumes a lot of
power. You should therefore switch it off as
soon as the window is clear. The rear window
heating otherwise only switches off automati-
cally after 12 minutes.
XStart the engine.
XTo activate and deactivate: press the|
button.
The indicator lamp in the |button comes
on when the rear window defroster is
switched on.
If the indicator lamp in the |rear window
defroster button flashes, the on-board voltage is
too low. The rear window defroster has switched off prematurely or cannot be activated.
XSwitch off any consumers that are not
required, e.g. reading lamps or interior light-
ing.
If enough on-board voltage is available again
within 30 seconds, the rear window heating
automatically switches on again. It otherwise
remains switched off.
Switching air-recirculation mode
on/off
Important safety notes
When you switch on air-recirculation mode, the windows could fog up more quickly, in particular
at low outside temperatures. Only switch on air-
recirculation mode for a short time.
You can deactivate the intake of fresh air if
unpleasant odors enter the vehicle from out-
side. The air inside the vehicle will only be cir-
culated.
Operating the climate control system105
Climate control