2018 MERCEDES-BENZ SPRINTER ESP inoperative

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Key
Important safety notes
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of park
position Por shift manual transmission into
neutral.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
Rwith electronic devices, e.g. a mobile phone
or another key with remote control
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either two or four
remote controls with a folding key or four
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to 32 ft
(10 m). Use the remote control of the key only
when in immediate proximity of the vehicle. This
prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe rear doors
iIf the driver's or front-passenger door is not
closed, the corresponding door is not locked.
If a sliding door or a rear door is not closed
properly, none of the rear doors are locked.
If there is a key is in the ignition lock, the remote
control is inoperative. When locking or unlock-
ing the vehicle with the remote control, always
pay attention to the indicator lamp signaling.
Also check the locking knobs of the doors.
Key61
Opening and closing
Z

Drivingsystems
Display messagesPossible causes/consequences an dMSolutions
Errflashe sfo r 5 seconds, in addition th eà indicator lamp flashes in
th einstrumen tcluster and then lights up yello wcontinuously.
Lan eKeepin gAssis tis deactivated and temporarily inoperative .
Possible causes are :
RThere are no lanemarking spresent.
RThe camera's functionalit yis impaire ddue to heav yrain ,snow or
fog.
RThe camera canno trecogniz eth eroad markings:
-It is to odark.
-The lan emarking sare wor nor are covered, fo rexample, by dir tor
snow.
RThe windshield is dirty in th ecamera's field of vision .
XStop thevehicle payin gattention to road and traffic conditions.
XSecur eth evehicle to preven tit from rollin gaway (Ypage 129).
XClean th ewindshield (Ypage 236), particularly in th ecamera's
field of vision .
If th eà indicator lamp goe sout ,Lan eKeepin gAssis tis opera-
tional again .
If th eproblem persists ,visit aqualified specialis tworkshop .
Errflashesfo r 5 seconds ,th e_ indicator lamp also flashes and then
goe sout .
Highbeam Assis tis deactivated and temporarily no toperational or
Highbeam Assis tis malfunctioning.
Possible causes are :
RThe camera's functionalit yis impaire ddue to heav yrain ,snow or
fog.
RThe windshield is dirty in th ecamera's field of vision .
XStop thevehicle payin gattention to road and traffic conditions.
XSecur eth evehicle to preven tit from rollin gaway (Ypage 129).
XClean th ewindshield (Ypage 236), particularly in th ecamera's
field of vision .
If th e_ indicator lamp goe sout ,Highbeam Assis tis operational
again .
If th eproblem persists ,visit aqualified specialis tworkshop .
Blind_Errflashesfo r 5 seconds ,th eyello windicator lamp sflas hin th eexterio r
mirrors and then ligh tup constantly.
Blin dSpot Assis tis faulty.
XVisit aqualified specialis tworkshop .
Errflashesfo r 5 seconds ,th eÄ indicator lamp also flashes and then
lights up constantly.
COLLISION PREVENTION ASSIST is malfunctioning.
XVisit aqualified specialis tworkshop .
180Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Highbeam AssistInoperativeHighbeamAssis tis faulty.
XVisit aqualified specialist workshop .
HighbeamAssistTem‐porarily Unavaila‐ble
Highbea mAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
RThe camera' sfunctionalit yis impaire ddue to heav yrain ,snow or
fog .
RThe windshield is dirty in th ecamera' sfield of vision .
XStop thevehicl epayin gattention to roa dand traffic conditions.
XSecur eth evehicl eto preven tit from rollin gaway (Ypage 129).
XClean th ewindshield (Ypage 236), particularly in th ecamera' s
field of vision .
If th emalfunction has been rectified, th emessage Highbeam
Assist Available Againappears.
Engine
Diesel Exhaust Flui d(DEF)
Vehicles wit hpassenger vehicle approva l
Display messagesPossible causes/consequences and MSolutions
Check DieselExhaustFluid seeOperator' sManual
The DE Fsupply has dropped belo w1.5US gal (5. 5l).
XAd dDE Fsupply (Ypage 128).
The display message only disappear swhen th evehicl eis stationary,
at th elatest after 20 seconds as soo nas you switch on th eignition
or start th eengin eafter toppin gup.
å
XX starts remaining
Three short warning tone salso sound.
Afte rth emessage appear sfor th efirst time, th eremaining DE Fsupply
will last for approximately 1200 mile s(1900 km). The engin ecan then
only be started another 16 times .
The number of remaining engin estart sxx
(16to 0)is shown in th e
message every time th eengin eis started.
XAd dat least 1. 5US gal (5.5l)of DEF (Ypage 128).
å
Idle Mode
The yellow ;engine diagnostic indicator lamp also lights up and
three short warning tones sound.
You cannot drive the vehicle at a speed exceeding 5 mph (8 km/h).
XAdd at least 1.5 US gal (5.5 l)of DEF (Ypage 128).
The display message and the yellow ;engine diagnostic indi-
cator lamp only disappear when the vehicle is stationary, at the
latest after 20 seconds as soon as you switch on the ignition or start
the engine after topping up.
Display messages187
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
LaneKeep. Assisttemporarilyunavailable
and th eà indicator lamp lights up yellow.
Lan eKeepin gAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
RThere are no lan emarking spresent.
RThe camera' sfunctionalit yis impaire ddue to heav yrain ,snow or
fog .
RThe camera canno trecogniz eth eroa dmarkings:
-It is to odark .
-The lan emarking sare wor nor are covered, for example, by dir tor
snow.
RThe windshield is dirty in th ecamera' sfield of vision .
XStop thevehicl epayin gattention to roa dand traffic conditions.
XSecur eth evehicl eto preven tit from rollin gaway (Ypage 129).
XClean th ewindshield (Ypage 236), particularly in th ecamera' s
field of vision .
If th eà indicator lamp goe sout ,Lan eKeepin gAssis tis opera-
tional again .
LaneKeep. AssistinoperativeLan eKeepin gAssis tis faulty.
XHav eLan eKeepin gAssis tchecke dat aqualified specialist work-
shop.
Blind Spo tAssistinoperativeBlind Spot Assis tis faulty.
XHav eBlind Spot Assis tchecke dat aqualified specialist workshop .
Collision Preven‐tionAssist inoper ‐ative
COLLISION PREVENTION ASSIST is faulty.
XHaveCOLLISION PREVENTION ASSIST checke dat aqualified spe -
cialist workshop .
Recognition by th eradar sensor system can be impaire din th ecas eof:
Rdirt, ice or anythin gelse covering th esensor s
Rsnow or heav yrain
Rinterferenc efrom other radar source s
Rthere are strongradar reflections, for exampl ein parking garages
Ranarrow vehicl etraveling in front, e.g. amotorbik e
Ravehicl etraveling in fron ton adifferen tlin e
XClean th eradar sensor system area .
Intervention Cross‐windAssistThe d indicator lamp also flashes in th einstrumen tcluster.
Crosswin dAssis thas intervened perceptibly.
192Display messages
On-board computer and displays

Tires
Display messagesPossible causes/consequences andMSolutions
Tire pres. Adjustpres.
O
The pressure is insufficient in one or more tires, or the pressures of the
individual tires differ significantly.
XCheck the tire pressure at the next opportunity and correct it if
necessary (Ypage 254).
Tire pres.
monitor inoperative
The tire pressure monitor has malfunctioned.
XHave the tire pressure monitor and the wheels checked at a quali-
fied specialist workshop.
Tire pres.
monitor currentlyunavailable
The tire pressure monitor function is temporarily unavailable due to
radio interference or undervoltage.
XOnce the causes have been remedied, the tire pressure monitor is
automatically activated.
Tire pres.-
monitorinoperativeNo wheel sensors
The tire pressure monitor is not receiving signals from one or more
wheels because:
Ra wheel has been replaced with the spare wheel without wheel
electronics.
Rthe maximum temperature on one of the wheel electronics units has
been exceeded.
Rthe wheel electronics are malfunctioning.
XHave the tire pressure monitor and the wheels checked at a quali-
fied specialist workshop.
Check tire(s)
O
The pressure of one or more tires has dropped significantly. If the tire
pressure monitor has detected the affected wheel, the wheel position
is also displayed.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XCheck the tires.
XRepair or change the wheel if necessary (Ypage 267).
XCheck the tire pressure and correct it if necessary (Ypage 254).
The display message disappears automatically after driving for a
few minutes with the corrected tire pressure.
Warning Tire defect
O
One or more tires is losing air rapidly. If the tire pressure monitor has
detected the affected wheel, the wheel position is also displayed.
XStop the vehicle without making any sudden steering or braking
maneuvers, paying attention to the traffic conditions as you do so.
XRepair or change the wheel (Ypage 267).
Displa y messages193
On-board computer and displays
Z