Message memory (on-board com-
puter).................................................. 175
Mirrors
Exterior mirrors ................................ 80
Rear-view mirror .............................. 80
Mobile navigation devices ................212
Mobile phone
Important safety notes .................. 211
Pre-installation ............................... 211
Type approval/frequency .............. 276
Mobile phone
see Mobile phone
Mounting wheels
Lowering the vehicle ......................2 72
Mounting a new wheel ................... 271
Preparing the vehicle ..................... 268
Raising the vehicle ......................... 268
Removing a wheel .......................... 270
Removing and mounting the spare
wheel ............................................. 274
Securing the vehicle against roll-
ing away ........................................ 268
N
Navigation
Fittings for PND mobile navigation
devices .......................................... 212
Notes on breaking-in a new vehi-
cle ....................................................... 118
O
Occupant safety
Air bags ...........................................4 5
Belt warning ..................................... 45
Children in the vehicle .....................4 9
Important safety notes .................... 41
Introduction to the restraint sys-
tem .................................................. 41
Pets in the vehicle ........................... 54
Restraint system warning lamp ........ 41
Seat belt .......................................... 42
Odometer
Display (vehicles with steering
wheel buttons) ............................... 166
Display (vehicles without steering
wheel buttons) ............................... 162 Off-road driving
Checklist after driving off-road ...... 138
Checklist before driving off-road .... 138
Important safety notes .................. 137
Rules for driving off-road ............... 138
Oil
see Engine oil
Oil sensor
Display message ............................ 191
On-board computer (vehicles with
steering wheel buttons)
Audio menu ................................... 166
Checking the oil level ..................... 221
Display message ............................ 175
Illumination submenu .................... 170
Menu overview .............................. 165
Operating ....................................... 163
Operation menu ............................. 165
Settings menu ............................... 167
Standard display ............................ 166
Telephone menu ............................ 173
Trip computer menu ...................... 173
On-board computer (vehicles with-
out steering wheel buttons)
Checking the oil level ..................... 221
Display message ............................ 175
General notes ................................ 162
Setting the clock ............................ 163
Standard display ............................ 162
Operating Instructions
Before the first journey .................... 23
Limited Warranty ............................. 23
Operating safety
Limited Warranty ............................. 23
Operating safety and vehicle
approval
Attachments and bodies .................. 28
Changing the engine power out-
put ................................................... 27
C
orrect use ...................................... 25
Declaration of conformity ................ 27
Equipment and conversions ............. 28
Important safety notes .................... 26
Information about body/equip-
ment mounting directives ................ 28
Notes on operating the vehicle ........ 26
Qualified specialist workshop .......... 27
Registering your vehicle ................... 28
14Index
Display message ............................ 184
Fastening ......................................... 44
Important safety guidelines .............42
Introduction .....................................4 2
Releasin g ......................................... 45
Warning lamp ................................. 203
Warning lamp (function) ................... 45
Seat heating ......................................... 79
Seats
Adjusting lumbar support ................ 75
Adjusting the front-passenger
seat .................................................. 75
Adjusting the head restraint ............ 78
Armrest ............................................ 78
Cleaning the cover ......................... 239
Correct driver's seat position ........... 74
Folding seat ..................................... 76
Important safety notes .................... 74
Rear bench seat ............................... 77
Seat heating .................................... 79
Setting the driver's seat ................... 75
Swivel seat ....................................... 75
Twin front-passenger seat ................ 76
Securing loads
Important safety notes .................. 215
Selector lever
Cleaning ......................................... 239
see Automatic transmission
Sensors (cleaning instructions) ....... 237
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 227
Exceeding a service due date ........ 227
Notes ............................................. 227
Service due date (automatic dis-
play) ............................................... 227
Service products
Brake fluid ..................................... 284
Coolant (engine) ............................ 285
Diesel Exhaust Fluid (DEF) ............. 281
Engine oil ....................................... 282
Fuel ................................................ 278
Important safety notes .................. 278
Power steering fluid ....................... 284
Refrigerant ..................................... 286
Transmission oil ............................. 284
Washer fluid ................................... 286 Setting the air distribution
............... 103
Setting the airflow ............................ 103
Setting the clock
Vehicles with steeri
ng wheel but-
tons ............................................... 169
Vehicles without steering wheel
buttons .......................................... 163
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 167
Resetting submenus (vehicles
with steering wheel buttons) ......... 167
Short journeys (diesel particle fil-
ter) ...................................................... 133
Side impact air bag ............................. 46
Side marker lamp
Changing bulbs ................................ 91
Side windows
Cleaning ......................................... 236
Hinged side windows ....................... 72
Important safety information ........... 72
Opening/closing .............................. 72
Overview .......................................... 72
Problem (malfunction) ..................... 73
Resetting ......................................... 73
Sliding door
Cleaning ......................................... 238
Closing assist ................................... 68
Important safety notes .................... 67
Opening/closing from the inside ..... 67
Opening/closing from the out-
side .................................................. 67
SmartKey
Changing the battery ....................... 63
Changing the locking system set-
tings ............................................... 172
Checking the battery ....................... 63
Display message ............................ 194
Door central locking/unlocking ....... 61
Important safety notes .................... 61
Loss ................................................. 64
Problem (malfunction) ..................... 64
Snow chains ...................................... 251
Sockets .............................................. 211
Spare wheel
General notes ................................ 273
Important safety notes .................. 273
Index17
repaired at least four times and Mercedes-
Benz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs result-
ing from the same or other major defects ordamage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information booklet
describes all the necessary maintenance work
which should be performed at regular intervals.
Always bring the Service and Warranty Informa- tion booklet with you when taking the vehicle to
an authorized Sprinter dealer. Your customer
service advisor enters each service into the Ser-
vice and Warranty Information booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information
booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the " Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on 1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult an authorized Sprinter dealer for
further information, or write to one of the fol-
lowing addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
24Introduction
Closing the rear doors from the outside
XPull the rear door away from magnetic door
retainer.
XClose the left-hand rear door firmly from the
outside.
XClose the right-hand rear door firmly from the
outside.
Opening/closing from the inside
Releaseth eleve ron th einside of th erigh trear door
A white section on latch ;indicates that the
rear door is unlocked.
iYou can only open the locked rear doors
from the inside if the child-proof locks have
not been activated.
XTo unlock: slide latch;to the left.
You will see a white marking.
Only the rear door unlocks. All other doors
that were previously locked remain locked.
XTo open: pull opening lever :and open the
unlocked rear door.
XSwing the rear door to the side until it
engages.
XTo close: make sure that the left-hand rear
door is closed.
XPull the rear door firmly by the door handle to
close it.
XTo lock: slide latch ;to the right.
The white section is no longer visible.
Only the rear door is locked. All other doors
that were previously unlocked remain
unlocked.
Partition sliding door
Important safety notes
GWARNING
If the open partition sliding door is not
engaged, it could move automatically while
the vehicle is in motion. This could trap you or
other persons. There is a risk of an accident
and injury.
Close the partition sliding door before every
journey and make sure that it is engaged.
Opening/closing the partition sliding
door from the cab
XTo open: turn the key counter-clockwise =.
The sliding door is unlocked.
XSlide the sliding door to the stop in the direc-
tion of arrow ;.
XTo close:slide the sliding door in the direc-
tion of arrow :until it engages.
The sliding door can be locked using the key.
Partition sliding door71
Opening and closing
Z
Vehicles with Bi-Xenon headlamps
:
Turn signal lamp, parking lamp, side marker
lamp: NAK 3457
;Cornering light function: H7 55W
Vehicles with additional turn signals in the
exterior mirrors
Additional turn signal lamp: HPC 16WY
Low-beam headlamps and high-beam
headlamps/cornering lamp
Example: halogen headlamps
XSwitch off the lighting system.
XOpen the hood (Ypage 219).
XTurn housing cover :in the direction of the
arrow and remove it.
Example: halogen headlamps
;
Low-beam headlamp bulb holder
=Bulb holder for high-beam headlamp
XTurn the corresponding socket with bulb ;
or = counter-clockwise and pull it out of the
lamp.
XPull the bulb out of the bulb holder.
XInsert the new bulb in such a way that its base
fits into the recess of the bulb holder.
XInsert the bulb holder with the bulb into the
lamp and turn it clockwise to tighten.
The bulb holder engages audibly.
XPlace housing cover :into the opening and
turn in the opposite direction of the arrow.
XClose the hood.
Cornering light function/daytime run-
ning lamps
XSwitch off the lighting system.
XOpen the hood (Ypage 219).
XTurn housing cover :counter-clockwise and
remove.
90Changing bulbs
Lights and windshield wipers
XBi-Xenon headlamps:turn bulb holder with
bulb ;counter-clockwise and remove it.
Halogen headlamps: press the spring
catches of the bulb holder together and
remove the bulb holder with bulb ;.
XPull the bulb out of the bulb holder.
XPress a new bulb into the bulb holder.
XBi-Xenon headlamps:insert bulb holder with
bulb ;into the lamp and turn clockwise.
Halogen headlamps: insert the bulb holder
with bulb ;into the lamp.
The bulb holder with bulb ;engages audibly.
XReplace cap :and turn it clockwise to the
stop.
The cap audibly engages.
XClose the hood (Ypage 220).
Turn signal lamp
XSwitch off the lighting system.
XOpen the hood (Ypage 219).
XTurn bulb holder :counter-clockwise and
remove it.
XApplying light pressure to the bulb, turn it
counter-clockwise and remove it from bulb
holder :.
XPress the new bulb into bulb holder :and
screw it in clockwise.
XInsert bulb holder :into the lamp and turn it
clockwise to tighten.
XClose the hood.
Additional turn signal lamp (all-wheel-
drive vehicles)
Additional turn signals (example: Cargo Van and
Passenger Van)
The additional turn signals are mounted on the
side of the vehicle's front wings.
XSwitch off the lighting system.
XUndo screws :and remove lamp lens ;.
XApplying light pressure to the bulb, turn it
counter-clockwise and remove it from the
bulb holder.
XPress the new bulb into the bulb holder and
screw it in clockwise.
XPosition lamp lens;and tighten screws :.
Changing bulbs91
Lights and windshield wipers
Z
XReleaseretaining lugs ;and tak eth ebulb
holder out of th etai llamp .
XApplyin gligh tpressur eto th ebulb, tur nit
counter-clockwise and remove it from th e
bulb holder.
XPress th ene wbulb int oth ebulb holder and
screw it in clockwise.
XPress th econnecto rint oth ebulb holder.
XInser tth elamp lens.
To do this, cli pth ebulb holder int oth ethree
hole sprovide dat th eside and tighten
screws :.
License plate lamp
XSwitchoff th elighting system.
XInser t ascrewdriver or similar implement int o
recess ;and carefully pry off lamp len s:.
XPull th ebulb out of th ebulb holder.
XInser t anewbulb.
XAlign lamp len s: and cli pit in so that it
engages.
Rear bulbs (Cab Chassis)
Overview of bulb types
Chassis (example: Cab Chassis)
LightsBulb type
:Perimete rlamp/stand-
ing lampR 5 W
;Tail lamp sR 5 W
=Brake lamp sP21 W
?Turn signal lamp sPY 21W
ABackup lamp sP21 W
BRear fog lamp s(driver's
side )P21 W
CLicense plat elampR 5 W
Tail lamps
:Screws
;Lam plen s
=Perimete rlamp/standin glamp
?Turn signal lamp
ABrake lamp s
BTail lamps
Changing bulbs93
Lights and windshield wipers
Z
CRear fog lamp
DLicense platelamp
EBackup lamp
XSwitc hoff th elighting system.
XUndo screws :and remove lamp len s;.
XApplyin gligh tpressur eto th ebulb, tur nit
counter-clockwise and remove it from th e
bulb holder.
XPress th ene wbulb int oth ebulb holder and
screw it in clockwise.
XPosition lamp len s; and tighten screws :.
Additional lamps
Additional turn signal lamp on the roof
Type of lamp : P21 W
XSwitc hoff th elighting system.
XUndo screws :and remove lamp len s;.
XApplyin gligh tpressur eto th ebulb, tur nit
counter-clockwise and remove it from th e
bulb holder.
XPress th ene wbulb int oth ebulb holder and
screw it in clockwise.
XPosition lamp len s; and tighten screws :
again .
Perimeter lamp (Cab Chassis)
Type of lamp : W 5 W
XSwitchoff th elighting system.
XUndo screws :and remove th elamp unit.
XTurn bulb holder ;and remove it .
XRemove thebulb from bulb holder ;.
XPress thene wbulb int obulb holder ;.
XScrew bulb holder ;intoth elamp unit.
XCarefully position th elamp housing and
tighten screws :.
Courtesy lights, rear compartment
Bulb type: W5W
XPress in thelatching spring of courtesy
ligh t: with a suitable implement ,e.g. a
screwdriver.
XPry off courtesy ligh t:.
XDisconnect cable connecto r=.
XUnscrew bulb holder ;.
94Changing bulbs
Lights and windshield wipers