Display message ............................ 183
Notes ............................................. 284
Warning lamp ................................. 197
Brake force distribution
Display message ............................ 183
see EBD (electronic brake force
distribution)
Brake lamps
Replacing bulbs ............................... 92
Brake lamps (Chassis Cab)
Replacing bulbs ............................... 93
Brake linings
Display message ............................ 182
Indicator lamp ................................ 199
Brake pads/linings
New ............................................... 135
Brake system
Warning lamp ................................. 196
Brakes
ABS .................................................. 54
Adaptive Brake Assist .................... 142
Applying the parking brake ............ 130
BAS .................................................. 56
Brake fluid (notes) ......................... 284
Checking brake fluid level .............. 224
Display message ............................ 183
EBD .................................................. 56
Important safety notes .................. 134
New brake pads/linings ................ 135
Parking brake (notes) ..................... 135
Riding tips ...................................... 134
Breakdown
Fire extinguisher ............................ 243
First-aid kit .................................... 242
Jump-starting ................................. 243
Reflective safety jacket .................. 242
Vehicle tool kit ............................... 241
Warning lamp ................................. 242
Warning triangle ............................ 242
see Towing away
Bulb failure indicator .......................... 82
C
California
Important notice for retail cus-
tomers and lessees .......................... 23 Car
see Vehicle
Care
Access step in the bumper ............ 238
Car wash ........................................ 234
Display ........................................... 238
Exterior lights ................................ 237
Interior ........................................... 238
Notes ............................................. 234
Paint .............................................. 236
Plastic trim .................................... 239
Power washer ................................ 235
Rear view camera .......................... 237
Roof lining ...................................... 239
Seat belt ........................................ 239
Seat cover ..................................... 239
Selector lever ................................ 239
Sensors ......................................... 237
Sliding door ................................... 238
Steering wheel ............................... 239
Step (electrical) ............................. 238
Trim pieces .................................... 239
Washing by hand ........................... 235
Washing the engine ....................... 235
Wheels ........................................... 236
Windows ........................................ 236
Wiper blades .................................. 236
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 117
Cargo compartment floor ................... 29
Cargo tie-down points and tie
downs
Important safety notes .................. 215
Cargo tie-down rings
Installing ........................................ 217
Permissible tensile load ................. 287
Carrier system
Ladder rack ................................... 218
Center console overview .................... 37
Central locking
Automatic locking ............................ 66
Important safety notes .................... 65
Locking/unlocking (buttons) ........... 65
Locking/unlocking (SmartKey) ........ 61
Locking/unlocking manually ............ 65
Central locking system
see Central locking
6Index
Setting the air distribution ............. 103
Setting the air vents ...................... 106
Setting the airflow ......................... 103
Setting the temperature ................ 103
Switching air-recirculation mode
on/off ............................................ 105
Switching on/off ........................... 102
Switching the rear window
defroster on/off ............................ 105
Switching windshield heating on/
off .................................................. 105
Cockpit
Overview .......................................... 33
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 142
Display messages (vehicles with
steering wheel buttons) ................. 192
Display messages (vehicles with-
out steering wheel buttons) ........... 180
COMAND display
Cleaning ......................................... 238
Combination switch ............................ 84
Communications equipment
Operation ....................................... 212
PND fittings ................................... 212
Type approval/frequency .............. 276
Consumption statistics (on-board
computer) .......................................... 173
Control panel
Above the windshield ....................... 38
Center console ................................ 37
Climate control ................................ 37
Driver's door .................................... 39
Left and right side of the steering
wheel ............................................... 39
Conversions/equipment .................... 28
Coolant (engine)
Adding ........................................... 224
Checking the level ......................... 223
Display message ............................ 190
Displaying the temperature (on-
board computer) ............................ 166
Filling capacity ............................... 285
Important safety notes .................. 223
Warning lamp ................................. 200
Cooling
see Climate control Cornering lamps
Replacing bulbs ............................... 90
Cornering light function
Function/notes ................................ 85
Courtesy lights
Replacing bulbs ............................... 94
Crosswind Assist
Display message ............................ 192
Fu
nction/notes ................................ 57
Cruise control
Activating ....................................... 140
Activation conditions ..................... 140
Cruise control lever ....................... 139
Deactivating ................................... 140
Display message ............................ 191
Display messages (vehicle with-
out steering wheel buttons) ........... 176
Driving system ............................... 139
Function/notes ............................. 139
Important safety notes .................. 139
Problem (malfunction) ................... 141
Resuming the stored speed ........... 140
Setting a speed .............................. 140
Storing and maintaining current
speed ............................................. 140
Cup holder ......................................... 209
Cup holder
see Cup holders
Cup holders ........................................ 209
Curtains (cleaning instructions) ...... 240
Customer Assistance Center
(CAC) ..................................................... 28
Customer Relations Department ....... 28
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 170
Changing bulbs (halogen head-
lamps) .............................................. 90
Switching on/off (switch) ................ 82
8Index
Notes about oil grades ................... 282
Oil change ...................................... 283
Oil level (note) ............................... 221
Viscosity ........................................ 282
Warning lamp .................................200
Engine speed setting (working
mode) ................................................. 153
ESP
®(Electronic Stability Pro-
gram)
Crosswind Assist .............................5 7
Display message ............................ 184
Important safety information ........... 56
Indicator lamp ................................ 199
Warning lamp ................................. 195
Exhaust check ................................... 133
Exhaust gas aftertreatment
DEF level indicator .........................1 61
DEF reducing agent ....................... 281
Diesel Exhaust Fluid (DEF) ............. 281
Indicator lamp ................................ 202
Refilling DEF .................................. 128
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 80
Important safety notes .................... 80
Eyeglasses compartment ................. 206
F
Fire extinguisher............................... 243
First-aid kit ......................................... 242
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 268
General notes ................................ 267
Fog lamps
Switching on/off .............................. 83
Fogged up-up windows
see Climate control
Folding seat ......................................... 76
Frequencies
Mobile phone ................................. 276
Two-way radio ................................ 276
Front interior light
Replacing bulbs ............................... 95
Fuel
Additives (diesel) ........................... 280 Consumption information .............. 280
Consumption statistics .................. 173
Diesel at very low outside temper-
atures ............................................ 279
Driving tips ....................................1 32
Fuel gauge ..................................... 161
Problem (malfunction) ................... 128
Quality (diesel) ............................... 279
Refueling ........................................ 126
Showing the range (vehicles with
steering wheel buttons) ................. 173
Tank content/reserve fuel ............. 279
Fuel filter with water separator
draining ......................................... 225
Indicator lamp ................................ 203
Fuel gauge ......................................... 161
Fuel tank
Problem (malfunction) ................... 128
Fuel tank
see Fuel tank
Fuses .................................................. 247
G
Gasoline
Reserve fuel warning lamp ............. 201
General driving tips
Driving short distances .................. 133
Genuine parts ...................................... 29
Glove box ........................................... 205
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 265
H
Handbrake
see Parking brake
Hazard warning lamps ........................ 85
Head restraints
Adjusting ......................................... 78
Headlamps
Adding fluid to cleaning system ..... 225
Cleaning system (function) .............. 85
Fogging up ....................................... 86
see Automatic headlamp mode
Headliner (cleaning instructions) .... 239
Heating
see Climate control
Index11
Operator's ManualGeneral notes ................................. .23
Vehicle equipment ........................... 23
Outline lamp
Replacing bulbs ............................... 94
Outside temperature display ........... 161
Overhead control panel ...................... 38
Overrevving range ............................. 161
Overrun cutoff ................................... 132
P
Paintwork (cleaning instructions) ... 236
Paper holder ...................................... 208
Parking ............................................... 129
Important safety notes .................. 129
Parking brake ................................ 130
Wheel chock .................................. 131
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 184
Notes/function .............................. 130
Parking brake
see Parking brake
Parking lamps
Replacing bulbs ............................... 91
Switching on/off .............................. 82
PARKTRONIC
Deactivating/activating ................. 152
Driving system ............................... 150
Function/notes ............................. 150
Important safety notes .................. 150
Problem (malfunction) ................... 153
Range of the sensors ..................... 150
Roll-back warning .......................... 152
Trailer towing ................................. 152
Warning display ............................. 151
Partition sliding door
Important safety notes .................... 71
Opening/closing .............................. 71
Passenger compartment air-condi-
tioning system
see Climate control Passenger compartment heating
see Climate control
Perimeter lamp
Replacing bulbs ............................... 93
Perimeter/side marker lamp
Changing bulbs ................................ 91
Pets in the vehicle ............................... 54
Plastic trim (cleaning instruc-
tions) .................................................. 239
Power assistance for the steering
Display message ............................ 194
Warning lamp ................................. 204
Power supply
Battery isolating switch ................. 118
Switching off .................................. 119
Switching on .................................. 119
Power take-off
Engine speed setting ..................... 153
Power washers .................................. 235
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 120
Visual check of the vehicle exte-
rior ................................................. 120
Protection of the e
nvironment
General notes .................................. 25
Pulling away ...................................... 121
Q
QR code
Rescue card ..................................... 30
Qualified specialist workshop ........... 27
R
Radiator cover..................................... 29
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 166
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 27
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 171
Index15
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Occupant safety
Restraint system introduction
The restraint system can reduce the risk of vehi-cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all
vehicle occupants:
Rhave fastened their seat belts correctly
(Ypage 43)
Rhave the seat and head restraint adjusted
properly (Ypage 74)
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (
Ypage 74).
You also have to make sure that an air bag can
inflate properly if deployed (
Ypage 45).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags are not deployed. When an accident occurs, only
the air bags that increase protection in that par-
ticular accident situation are deployed. How- ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (
Ypage 47).
See "Children in the vehicle" for information on
children traveling with you in the vehicle as well
as on child restraint systems (
Ypage 49).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person with
disabilities, contact an authorized Sprinter
dealer for details. USA only: contact our Cus-
tomer Assistance Center at 1‑ 877‑762‑ 8267 for
details.
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The 6 restraint system warning lamp on the
instrument cluster lights up when the ignition is
switched on. It goes out no later than a few sec-
onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
Occupant safety41
Safety
Z
A malfunction has occurred if the6restraint
system warning lamp:
Rdoes not light up after the ignition is switched
on
Rdoes not go out after a few seconds
Rgoes out but then lights up again while the
engine is running, for example
GWARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or may not deploy as
intended during an accident. This can affect
for example the Emergency Tensioning
Device or the air bag. This poses an increased
risk of injury or even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
Seat belts
Introduction
Seat belts are the most effective means of
restricting the movement of vehicle occupants
in the event of an accident or the vehicle rolling
over. This reduces the risk of vehicle occupants coming into contact with parts of the vehicle
interior or being ejected from the vehicle. Fur-
thermore, the seat belt helps to keep the vehicle
occupant in the best position in relation to the
air bag.
The seat belt system comprises:
RSeat belts
REmergency Tensioning Devices for the front
seat belts
The seat belt system also includes a seat belt force limiter for the relevant seat if the vehicle
is equipped with a front air bag.
On vehicles with a front-passenger bench
seat, only the seat belt of the outer front-
passenger seat has a seat belt force limiter.
The seat belt system does not include an Emer- gency Tensioning Device and a seat belt force
limiter if the vehicle does not have a driver's air
bag.
If the seat belt is pulled out of the belt outlet
quickly or with a jerky movement, the belt retractor locks. The belt strap cannot be extrac-
ted any further.
The Emergency Tensioning Device tightens the
seat belt in an accident, pulling the belt close
against the body. However it does not
pul
l the
vehicle occupant back in the direction of the
backrest.
The Emergency Tensioning Device does not cor-
rect an incorrect seat position or the routing of
an incorrectly fastened seat belt.
When triggered, a seat belt force limiter helps to
reduce the force exerted by the seat belt on the
vehicle occupant.
The seat belt force limiters are synchronized
with the front air bags which absorb part of the
deceleration force. This can reduce the force
exerted on the vehicle occupants during an acci-
dent.
The Emergency Tensioning Device of the front-
passenger seat is triggered independently of the
lock status of the seat belt.
Important safety notes
The use of seat belts and child restraint systems
is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
Even where this is not required by law, all vehicle
occupants should correctly fasten their seat
belts before starting the journey.
GWARNING
If the seat belt is not worn correctly, it cannot
perform its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury
or even fatal injury.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sit-
ting properly.
42Occupant safety
Safety
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems will also
fail, including driving safety systems. Observe
the information relating to the !warning
lamp (
Ypage 196).
ABS regulates brake pressure in such a way that the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions. ABS works on slippery surfaces, even when you
only brake gently.
The yellow !warning lamp in the instrument
cluster lights up when the ignition is switched
on. The lamp goes out when the engine starts
running.
Braking
If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as a
reminder to take extra care while driving.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
ASR (acceleration skid control)
General notes
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 54).
ASR can neither reduce the risk of an accident
nor suspend the laws of physics if the driver
does not pay attention when pulling away or
accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road and
weather conditions.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ASR will be deacti- vated for the duration of the activation/deacti-
vation process. Vehicles without steering wheel buttons: if ASR
is malfunctioning, the
:indicator lamp lights
up while the engine is running and the engine
power may be reduced (
Ypage 196).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the road surface, and thus increases the vehicle's driving
stability. If the driving wheels start to spin, ASR
brakes individual drive wheels and limits the
engine torque. ASR thus significantly assists you
when pulling away and accelerating, especially
on wet or slippery roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull awa
y without
difficulty. The type of tires and total weight of the
vehicle as well as the gradient of the road also
play a crucial role.
If ASR intervenes, the dwarning lamp in the
instrument cluster flashes.
Activating/deactivating ASR
GWARNING
If deactivated, ASR will not attempt to stabi-
lize the vehicle during pulling away and accel- eration. There is an increased risk of skidding
and of an accident.
Only deactivate ASR in the situations descri-
bed in the following.
!If you deactivate ASR, ESP®will still inter-
vene to stabilize the vehicle. Frequent braking
automatically triggered by ESP
®can damage
the brake system.
For this reason, deactivate ASR only briefly
and when absolutely necessary.
When ESP®is intervening and the dwarning
lamp in the instrument cluster is flashing, leave
Driving safet ysystem s55
Safety
Z
ASR on. In this case, only depress the acceler-
ator pedal as far as required when pulling away.
XPress theàbutton.
If ASR is deactivated, the dwarning lamp
in the instrument cluster lights up.
ASR is automatically activated when the engine
is started.
It may be best to deactivate ASR briefly in the
following situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
If you deactivate ASR:
Rengine torque is not limited and the drive
wheels are able to spin. The spinning wheels
will then achieve a cutting effect for better
traction.
Rtraction control remains active through brake
intervention. If a drive wheel attains its tire
traction limit because one side of the road is
slippery, for example, that wheel is braked.
The traction is then increased in this situation.
Ractive brake intervention by ESP®to increase
driving stability remains active. The d
warning lamp in the instrument cluster
flashes when ESP
®is intervening.
BAS (Brake Assist System)
GWARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Vehicles without steering wheel buttons: if the
BAS driving safety system is malfunctioning,
the : warning lamp lights up while the
engine is running (
Ypage 196).
BAS operates in emergency braking situations.
If you depress the brake quickly, BAS automat-
ically increases the brake pressure, thereby
reducing the stopping distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
EBD (electronic brake force distribu-
tion)
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
EBD monitors and controls the brake pressure
to the rear wheels. This enables EBD to improve
handling during braking.
Observe the information on warning and indica-
tor lamps (
Ypage 196).
ESP®(Electronic Stability Program)
Important safety notes
GWARNING
If ESP
®is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP
®checked at a qualified specialist
workshop.
!Do not run the vehicle on a roller dynamom-
eter (e.g. for performance tests). If you must
operate the vehicle on a roller dynamometer,
please consult a qualified specialist workshop
in advance. You could otherwise damage the
drive train or the brake system.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ESP
®will be deac-
tivated for the duration of the activation/deac-
tivation process.
If ESP
®is malfunctioning, the hindicator
lamp lights up while the engine is running and
the engine power may be reduced
(
Ypage 195).
iOnly use wheels with the recommended tire
sizes. Only then will ESP®function properly.
56Driving safety systems
Safety