2018 MERCEDES-BENZ GLC SUV Owner's Manual

Position numberBidentifies the charged battery of the other vehicle or an equivalent jump-starting
device.
XSlide cover Aof positive terminal :in the direction of the arrow.
XConnect positive terminal :on your vehicle to positive terminal ;of donor battery Busing the
jumper cable, Always begin with positive terminal :on your own vehicle first.
XStart the engine of the donor vehicle and run it at idling speed.
XConnect negative terminal =of donor battery Bto ground point ?of your vehicle using the
jumper cable. beginning with donor battery Bfirst.
XStart the engine.
XBefore disconnecting the jumper cables, let the engine run for several minutes.
XFirst, remove the jumper cables from ground point ?and negative terminal =, then from pos-
itive clamp :and positive terminal ;. Begin each time at the contacts on your own vehicle first.
XClose coverAof positive terminal :after removing jumper cables.
XHave the battery checked at a qualified specialist workshop.
Jump-starting is not considered to be a normal operating condition.
iJumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes
Hybrid vehicles: make sure that you read the
separate Operator's Manual. You could other-
wise fail to recognize dangers, e.g. due to high
voltage.
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
Towing and tow-starting343
Breakdown assistance
Z

In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 376).
!When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
!Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!Shift the automatic transmission to position
i and do not open the driver's or front pas-
senger's door during towing. The automatic
transmission may otherwise shift to position
j, which could damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed awa y.
If the vehicle ha

s suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
i when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
i, have the vehicle transported on a trans-
porter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position i
Disarm the automatic locking feature before the
vehicle is towed (
Ypage 85). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
GWARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
344Towing and tow-starting
Breakdown assistance

Mercedes-AMG vehicles
All other vehicles
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
XRemove the towing eye from the retainer
(Ypage 333).
XMercedes-AMG vehicles: use a suitable
object, e.g. a screwdriver, to pry off cover :
on the front bumper from underneath. Take
the cover from the opening, but do not
remove it.
Press the mark on cover :on the rear
bumper inward and remove.
XAll other vehicles: press the mark on
cover :inward and remove.
XScrew in the towing eye clockwise as far as it
will go and tighten it.
Vehicles with a trailer tow hitch do not have a
bracket for the screw-in towing eye at the back.
Connect the towbar to the trailer tow hitch
(
Ypage 216).
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press until
it engages.
Towing a vehicle with both axles on
the ground
The automatic transmission automatically shifts
to position jwhen you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock. It is essential to observe the following steps to ensure that the
automatic transmission remains in position i
during towing.
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the igni-
tion lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
i.
XLeave the SmartKey in position 2in the igni-
tion lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(Ypage 114).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.
Towing and tow-starting345
Breakdown assistance
Z

Transporting the vehicle
Vehicles with ADS PLUS (Adaptive
Damping System PLUS)
GWARNING
The weaker damping forces of the vehicle to
be transported can cause the vehicle/trailer
combination to swing.
As a result, when transporting vehicles with
Adaptive Damping System PLUS, the vehicle/
trailer combination may start to skid. Conse-
quently, you could lose control of the vehicle.
There is a risk of accident and injury.
When transporting, make sure that:
Rthe vehicle is has been loaded onto the
transporter correctly
Rthe vehicle is secured at all four wheels with
suitable tensioning straps
Ryou do not exceed the maximum permissi-
ble speed of 35 mph (60 km/h)
!After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the
transport platform.
XSecure all four wheels after loading the vehi-
cle.
General notes
!When the vehicle is loaded for transport, the
front and rear axles must be stationary and on the same transportation vehicle. Positioning
over the connection point of the transport vehicle is not permitted. The drive train may
otherwise be damaged.
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it.
XTurn the SmartKey to position 2in the igni-
tion lock.
XShift the automatic transmission to position
i.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the automatic transmission to position
j.
XTurn the SmartKey to position gin the igni-
tion lock and remove it.
XSecure the vehicle.
Notes on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P. To shift
the automatic transmission to position N, you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
(
Ypage 341).
Have the vehicle transported on a transporter or
trailer.
346Towing and tow-starting
Breakdown assistance

Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
iYou can find information on "Jump-starting"
under (Ypage 341).
Fuses
Important safety notes
GWARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
Blown fuses must be replaced with fuses of the
same rating, which you can recognize by the
color and value. The fuse ratings are listed in the
fuse allocation chart.
The fuse allocation chart is on the fuse box in the
cargo compartment (
Ypage 348).
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified special-
ist workshop, e.g. an authorized Mercedes-Benz Center.
!Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the system concerned.
Otherwise, components or systems could be
damaged.
!Make sure that no moisture can enter the
fuse box when the cover is open.
!When closing the cover, make sure that it is
lying correctly on the fuse box. Moisture seep-
ing in or dirt could otherwise impair the oper-
ation of the fu ses.
T

he fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating.
Before changing a fuse
Observe the important safety notes
(Ypage 347)
XSwitch off the engine.
XSwitch off all electrical consumers.
XMake sure that the ignition is switched off
(Ypage 137).
or
XWhen using the SmartKey, turn the SmartKey
to position uin the ignition lock and remove
it (
Ypage 136).
XSecure the vehicle against rolling away
(Ypage 158).
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
RFuse box on the driver's side of the dashboard
RFuse box in the front-passenger footwell
RFuse box in the engine compartment on the
driver's side
RFuse box under the cargo compartment floor
on the right-hand side of the vehicle, when
viewed in the direction of travel
Dashboard fuse box
The fuse box is under a cover on the side of the dashboard. You can obtain further information
from an authorized Mercedes-Benz Center.
Fuse box in the front-passenger foot-
well
XOpen the front-passenger door.
XTo open: fold cover :out towards the rear
and remove it.
Fuses347
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Z

XTo close:clip in cover :at the rear.
XFold cover :forwards until it engages.
Fuse box in the engine compartment
GWARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
XOpen the hood (Ypage 318).
XTo open: turn fasteners ;on cover :coun-
ter-clockwise as far as they will go.
XRemove fuse box cover :up.
XUse a dry cloth to remove any moisture from
the fuse box.
XLoosen screws =, fold up fuse box lid ?and
remove it.
XTo close: check whether the seal is posi-
tioned correctly in lid ?.
XInsert lid?into the bracket at the rear of the
fuse box.
XFold down lid ?of the fuse box and tighten
screws =.
XInsert cover :and turn fasteners ;clock-
wise as far as they will go.
XClose the hood.
Fuse box in the cargo compartment
Opening
XOpen the tailgate.
XLift the cargo compartment floor upwards
(Ypage 300).
XRelease the Velcro fastener and lift up
cover :in the cavity trim of the cargo com-
partment in the direction of the arrow.
Closing
XFold back cover :in the opposite direction
to the arrow and close the Velcro fastener.
Make sure that cover :is in the recess of the
cavity trim provided for it.
iThe fuse allocation chart is located in a
recess at the side of the fuse box. You can find
the corresponding fuse rating and fuse type
on the fuse allocation chart.
348Fuses
Breakdo wn assis tance

Important safety notes
GWARNING
If wheels and tires of th ewrong siz eare used,
th ewhee lbrakes or suspension component s
may be damaged. Ther eis aris kof an acci-
dent.
Always replace wheels and tires wit hthose
that fulfill th especification sof th eoriginal
part .
When replacing wheels, mak esur eto use th e
correct:
Rdesignation
Rmodel
When replacing tires ,mak esur eto use th e
correct:
Rdesignation
Rmanufacturer
Rmodel
GWARNIN G
A flat tire severely impairs th edriving ,steer -
ing and braking characteristics of th evehicle.
Ther eis aris kof accident.
Tires without run-flat characteristics :
Rdo notdriv ewit h a flat tire.
Rimmediately replace th eflat tire wit hyour
emergenc yspar ewhee lor spar ewheel, or
consult aqualified specialist workshop.
Tires wit hrun-flat characteristics :
Rpay attention to theinformation and warn -
ing notice son MOExtended tires (tire swit h
run-flat characteristics).
Accessories that are no tapprove dfor your vehi-
cle by Mercedes-Ben zor are no tbein gused cor-
rectl ycan impair th eoperating safety.
Before purchasing and usin gnon-approve d
accessories, visit aqualified specialist work-
sho pand inquire about :
Rsuitability
Rlegal stipulation s
Rfactory recommendation sFurther information regarding wheels and tires
can be foun
dunder "Wheel/tire combinations"
(
Ypage 373).
You can ask for information regarding permitte d
wheel-tire combination sat an authorize d
Mercedes-Ben zCenter.
Information on tire pressur ecan be found:
Ron th eTir eand Loading Information placard
on th eB-pillar on th edriver' sside
(
Ypage 359)
Rin th etire pressur etable in th efuel filler flap
(Ypage 352)
Runder "Tir epressure" (Ypage 352)
Operation
Information on driving
Checkth etire pressur ewhen th evehicl eis
heavily laden and adjust prio rto atrip.
While driving ,pay attention to vibrations, noises
and unusual handlin gcharacteristics ,e.g. pull-
ing to on eside .This may indicat ethat th e
wheels or tires are damaged. If you suspec tthat
a tire is defective, reduce your spee dimmedi-
ately. Stop th evehicl eas soo nas possible to
chec kth ewheels and tires for damage. Hidden
tire damag ecould also be causing th eunusual
handlin gcharacteristics .If you fin dno sign sof
damage, hav eth etires and wheels checke dat a
qualified specialist workshop.
When parking your vehicle, mak esur ethat th e
tires do no tget deformed by th ecur bor other
obstacles. If they canno tbe avoided, driv eove r
obstacles suc has curbs slowly and at an obtuse
angle. Otherwise, you may damag eth ewheels
or tires .
Regular checking of wheels and tires
GWARNIN G
Damaged tires can caus etire inflation pres-
sur eloss .As aresult ,you could lose control of
your vehicle. Ther eis aris kof accident.
Chec kth etires regularly for sign sof damag e
and replace any damaged tires immediately.
Chec kwheels and tires for damag eat least once
a month .Chec kwheels and tires after driving
Operation349
Wheels and tires
Z

off-road or on rough roads. Damaged wheels
can cause a loss of tire pressure.
Pay particular attention to damage such as:
RCuts in the tires
RPunctures in the tires
RTears in the tires
RBulges on tires
RDeformation or severe corrosion on wheels
Regularly check the tire tread depth and the
condition of the tread across the whole width of
the tire (
Ypage 350). If necessary, turn the
front wheels to full lock in order to inspect the
inner side of the tire surface.
All wheels must have a valve cap to protect the
valve against dirt and moisture. Do not mount
anything onto the valve other than the standard
valve cap or other valve caps approved by
Mercedes-Benz for your vehicle. Do not use any
other valve caps or systems, e.g. tire pressure
monitoring systems.
Regularly check the pressure of all the tires par-
ticularly prior to long trips. Adjust the tire pres-
sure as necessary (
Ypage 352).
The service life of tires depends, among other
things, on the following factors:
RDriving style
RTire pressure
RDistance covered
Notes on tire tread
GWARNING
Insufficient tire tread will reduce tire traction.
The tire is no longer able to dissipate water.
This means that on wet road surfaces, the risk
of hydroplaning increases, in particular where speed is not adapted to suit the driving con-
ditions. There is a risk of accident.
If the tire pressure is too high or too low, tires
may exhibit different levels of wear at differ-
ent locations on the tire tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tires.
Minimum tire tread depth for:
RSummer tires: âin (3 mm)
RM+S tires: ãin (4 mm)
For safety reasons, replace the tires before
the legally prescribed limit for the minimum
tire tread depth is reached.
Marking :shows where the bar indicator
(arrow) for tread wear is integrated into the tire
tread.
Treadwear indicators (TWI) are required by law. Six indicators are positioned on the tire tread.
They are visible once a tread depth of approx-
imately áin (1.6 mm) has been reached. If this
is the case, the tire is so worn that it must be
replaced.
Selecting, mounting and replacing
tires
ROnly mount tires and wheels of the same type
and make.
Exception: it is permissible to install a differ-
ent type or make in the event of a flat tire.
Observe the "MOExtended tires (tires with
run-flat characteristics" section (
Ypage 334).
ROnly mount tires of the correct size onto the
wheels.
RBreak in new tires at moderate speeds for the
first 60 miles (100 km). The new tires only
reach their full performance after this dis-
tance.
RDo not drive with tires which have too little
tread depth, as this significantly reduces the
traction on wet roads (hydroplaning).
RReplace the tires after six years at the latest,
regardless of wear.
350Operation
Wheels and tires