2018 MERCEDES-BENZ GLC SUV car wash

Air suspensionsee AIR BODY CONTROL
Air vents
Important safety notes .................. 133
Rear .............................................. .134
Setting ...........................................1 33
Setting the center air vents ........... 134
Setting the side air vents ...............1 34
Air-conditioning system
see Climate control
Airbag
Warning lamp ................................. 274
Alarm
ATA (Anti-Theft Alarm system) ......... 77
Switching off (ATA) .......................... 77
Switching the function on/off
(ATA) ................................................ 77
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
see 4MATIC (permanent four-
wheel drive)
AMG
Switchable performance exhaust
system ...........................................1 42
AMG menu (on-board computer) ..... 235
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
AppCode
see QR code
Approach/departure angle .............. 168
Armrest
Stowage compartment .................. 291
Ashtray ............................................... 304
Assistance display (on-board com-
puter) ..................................................2 31
Assistance menu (on-board com-
puter) ..................................................2 32
ASSYST PLUS
Displaying a service message ........3 23
Driving abroad ............................... 323
Hiding a service message .............. 323
Resetting the service interval dis-
play ................................................ 323
Service message ............................ 322 Special service requirements ......... 323
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 77
Function ...........................................7 7
Switching off the alarm .................... 77
ATTENTION ASSIST
Activating/deactiva ting ................. 233
Di

splay message ............................ 256
Displaying level .............................. 204
Function/notes ............................. 203
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 251
see Lights
Automatic car wash (care) ............... 324
Automatic engine start (ECO start/
stop function) .................................... 141
Automatic engine switch-off (ECO
start/stop function) .......................... 141
Automatic headlamp mode .............. 112
Automatic transmission
Accelerator pedal position ............. 149
Changing gear ............................... 149
DIRECT SELECT lever ..................... 146
Display message ............................ 264
Double-clutch function .................. 149
Drive program ................................ 150
Drive program display .................... 148
Driving tips .................................... 149
DYNAMIC SELECT switch .............. 144
Emergency running mode .............. 155
Engaging drive position .................. 147
Engaging neutral ............................ 147
Engaging park position automati-
cally ............................................... 147
Engaging reverse gear ................... 147
Engaging the park position ............ 146
Gearshift recommendation ............ 154
Gliding mode ................................. 149
Kickdown ....................................... 149
Manual shifting .............................. 152
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 235
Overview ........................................ 146
Permanent setting ......................... 152
Index5

Calling up the climate control
menuMultimedia system ........................ 284
Camera
see 360° camera
see Rear view camera
Car
see Vehicle
Car wash
see Care
Care
360° camera ................................ .328
Car wash ........................................ 324
Carpets .......................................... 331
Display ...........................................3 29
Exhaust pipe .................................. 328
Exterior lights ................................ 327
General notes ................................ 324
Interior ...........................................3 29
Matte finish ................................... 326
Paint .............................................. 326
Plastic trim ....................................3 29
Power washer ................................ 325
Rear view camera .......................... 328
Roof lining ...................................... 331
Seat belt ........................................ 330
Seat cover ..................................... 330
Selector lever ................................ 329
Sensors ......................................... 328
Side running board ........................ 328
Steering wheel ............................... 329
Trim pieces ....................................3 30
Washing by hand ........................... 325
Wheels ...........................................3 26
Windows ........................................ 327
Wiper blades .................................. 327
Wooden trim .................................. 330
Cargo compartment
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 88
Plug-in module (telescopic rods) .... 299
Cargo compartment cover
Important safety notes .................. 296
Notes/how to use ......................... 296
Cargo compartment enlargement ... 293
Cargo compartment floor
Important safety notes .................. 300
Opening/closing ............................ 300 Stowage well (under)
..................... 300
C
argo compartment plug-in mod-
ule (telescope bars) .......................... 299
Cargo net
Attaching ....................................... 297
Important safety information ......... 297
Cargo tie down rings ......................... 295
CD
see also Digital Operator's Man-
ual ..................................................2 80
CD player (on-board computer) ........229
Center console
Lower section (Mercedes-AMG
vehicles) .......................................... 41
Upper section .................................. 39
Central locking
Locking/unlocking (SmartKey) ........7 8
Change of address .............................. 30
Change of ownership .......................... 30
Changing the media source .............228
Charge-air pressure (on-board
computer, Mercedes-AMG vehi-
cles) .................................................... 235
Child
Restraint system .............................. 61
Child seat
Forward-facing restraint system ...... 64
LATCH-type (ISOFIX) child seat
anchors ............................................ 62
On the front-passenger seat ............ 63
Rearward-facing restraint system .... 64
Top Tether ....................................... 62
Child-proof locks
Important safety notes .................... 64
Rear doors ....................................... 65
Children
Special seat belt retractor ............... 60
Children in the vehicle
Important safety notes .................... 60
Cigarette lighter ................................ 304
Cleaning
Mirror turn signal ........................... 327
Trailer tow hitch ............................. 329
Climate control
Control panel for 3-zone auto-
matic climate control ..................... 125
Index7

Service messagesee ASSYST PLUS
Service products
Brake fluid .....................................3 80
Coolant (engine) ............................ 380
Engine oil ....................................... 379
Fuel ................................................ 377
Important safety notes .................. 377
Refrigerant (air-conditioning sys-
tem) ............................................... 381
Washer fluid ................................... 381
Setting the date/time format
see also Digital Operator's Man-
ual ..................................................2 80
Setting the language
see also Digital Operator's Man-
ual ..................................................2 80
Setting the time
see also Digital Operator's Man-
ual ..................................................2 80
Settings
Factory (on-board computer) ......... 235
On-board computer ....................... 231
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 236
Side impact air bag .............................5 1
Side marker lamp (display mes-
sage) ................................................... 251
Side running board
Cleaning ......................................... 328
Side windows
Cleaning ......................................... 327
Convenience closing feature ............ 92
Convenience opening feature ..........9 2
Important safety information ........... 91
Opening/closing .............................. 91
Problem (malfunction) .....................9 4
Resettin g........................................ .93
Reversin gfeature ............................ .91
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 280
Ski and snowboard bag .................... 292
Sliding sunroof
Important safet

y notes .................... 94
Problem (malfunction) ..................... 97
see Panorama roof with power
tilt/sliding panel SmartKey
Changing the battery ....................... 81
Changing the programming .............8 0
Checking the battery ...................... .81
Convenience closing feature ............ 93
Convenience opening feature .......... 92
Display message ............................ 267
Door central locking/unlocking ...... .78
Important safety notes .................... 78
KEYLESS-GO start function .............. 80
Loss .................................................8 2
Mechanical key ................................ 80
Overview .......................................... 78
Positions (ignition lock) ................. 136
Problem (malfunction) ..................... 82
Starting the engine ........................ 138
Smartphone
Starting the engine ........................ 139
SMS
see also Digital Operator's Man-
ual .................................................. 280
Snow chains ...................................... 351
Socket (12 V)
Cargo compartment ....................... 305
Center console .............................. 305
General notes ................................ 305
Rear compartment .........................3 05
Sound
Switching on/off ........................... 281
Special seat belt retractor .................. 60
Specialist workshop ............................ 32
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional spee dometer ........................ 235
Di

gital ............................................ 225
In the Instrument cluster ................. 37
Segments ...................................... 220
Selecting the display unit ...............2 34
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 71
Warning lamp ................................. 273
Sports exhaust system
AMG ............................................... 142
Standing lamps
Display message ............................ 251
20Index

essary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go tohttp://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Observe the notes in this Operator's Manual
regarding the correct operation of your vehi-
cle and possible damage to the vehicle. Dam-
age to the vehicle which is caused by violation of these notes is not covered by the
Mercedes-Benz implied warranty or the new
or used-vehicle warranty.
QR code for rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
This includes, for example:
Roperating conditions of system components.
For example, fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
Data stored in the vehicle33
Introduction
Z

The tailgate could thus be opened or closed
unintentionally, for example, if you:
-install or remove the ball coupling.
-couple or uncouple a trailer.
-install or remove a rear-mounted bicycle
rack.
-load/unload bicycles on/from a rear-
mounted bicycle rack.
-sit on the edge of the cargo compartment.
-set something down or lift something up
behind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your
person in these situations or in situations sim-
ilar to these. This will prevent unintentional
opening or closing of the tailgate.
Important safety notes
GWARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you make the kicking movement
only within the detection range of the sensors.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
Operation
XTo open or close: kick with your foot into
sensor detection range :beneath the
bumper.
Two warning tones sound while the tailgate is
opening or closing.
XIf the tailgate does not open or close after
several attempts: wait at least ten seconds
then kick under the bumper once again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close. Repeat
the leg movement more quickly if this occurs.
To stop the opening or closing procedure, you
have the following options:
RKick with your foot into sensor detection
range :beneath the bumper.
RPull the handle on the outside of the tailgate.
RPress the closing button on the tailgate.
RPress the Fbutton on the SmartKey.
If the tailgate closing procedure has been stop-
ped:
RMove your foot under the bumper again and
the tailgate will open.
If the tailgate opening procedure has been stop-
ped:
RKick with your foot under the bumper again
and the tailgate will close.
Opening/closing automatically from
inside
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
Cargo compartment89
Opening and closing
Z

XPull the defective bulb out of bulb holderE.
XInsert the new bulb into bulb holderE.
XPosition trimDand engage it in place by
tapping it with your hand.
XCheck that all the metal clips are inserted in
the parts that were placed to one side: two
clips ;in the upper section of handle =and
four clips Ain trim B.
XIf not, remove the missing metal clips from
the metal openings in the tailgate and insert
them in the appropriate places.
XGrasp trim Band connect plug connector C
to the surround lighting.
iThe surround lighting only illuminates when
the tailgate has been shut and reopened.
XVehicles with EASY-PACK tailgate: insert the
plug connector for the switch at the top right
of the trim.
XVehicles with electric fold-out trailer tow
hitch: insert the plug connector for the switch
at the top left of the trim.
XPosition trim Band engage it in place by
tapping it with your hand, starting from the
outside.
XClip in the lower section of handle :again.
XInsert and engage the upper section of handle
=into lower section :.
Windshield wipers
Switching the windshield wipers
on/off
!
Do not operate the windshield wipers when
the windshield is dry, as this could damage
the wiper blades. Moreover, dust that has col-
lected on the windshield can scratch the glass
if wiping takes place when the windshield is
dry. If it is necessary to switch on the windshield
wipers in dry weather conditions, always use
washer fluid when operating the windshield
wipers.
!If the windshield wipers leave smears on the
windshield after the vehicle has been washed
in an automatic car wash, wax or other resi-
dues may be the reason for this. Clean the
windshield using washer fluid after washing
the vehicle in an automatic car wash.
!Intermittent wiping with rain sensor: due to
optical influences and the windshield becom-
ing dirty in dry weather conditions, the wind-
shield wipers may be activated inadvertently.
This could then damage the windshield wiper
blades or scratch the windshield.
For this reason, you should always switch off
the windshield wipers in dry weather.
1$ Windshield wiper off
2ÄIntermittent wipe, normal
3ÅIntermittent wipe, frequent
4°Continuous wipe, slow
5¯Continuous wipe, fast
BíSingle wipe
î Wipe with washer fluid
XSwitch on the ignition.
XTurn the combination switch to the corre-
sponding position.
Vehicles with a rain sensor: in theÅor
Ä position, the appropriate wipe frequency
is automatically set according to the intensity of
the rain. In the Åposition, the rain sensor is
more sensitive than in the Äposition, caus-
ing the windshield wiper to wipe more fre-
quently.
If the wiper blades are worn, the windshield will
no longer be wiped properly. This could prevent
you from observing the traffic conditions.
120Windshield wipers
Lights and windshield wipers

Engaging park position automatically
Park positionjis automatically engaged if:
Ryou switch off the engine using the SmartKey
and remove the SmartKey
Ryou switch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door
Ryou open the driver's door when the vehicle is
stationary or when driving at a very low speed
and the transmission is in position hork
Under certain conditions, the automatic trans-
mission shifts to transmission position jauto-
matically if the HOLD function or Distance Pilot
DISTRONIC is activated. Observe the informa-
tion on the HOLD function (
Ypage 179) and
Distance Pilot DISTRONIC (Ypage 174).
Engaging reverse gear
!Only move the automatic transmission to
k when the vehicle is stationary.
XDepress the brake pedal.
XPush the DIRECT SELECT lever up past the
first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(
Ypage 141).
Engaging neutral
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position hork:
push the DIRECT SELECT lever up or down to
the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position korh, the automatic trans-
mission shifts to iautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition lock, the auto-
matic transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to jauto-
matically.
If you want the automatic transmission to
remain in neutral i, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash:
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging the drive position
XIf the transmission is in position kori:
push the DIRECT SELECT lever down past the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Automatic transmission147
Driving and parking
Z

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only.
XStop the vehicle.
XShift the transmission to positionj.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionhork.
If h is selected, the transmission only shifts to one gear; if kis
selected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position gor
1) if
Rthe electrical parking brake is being tested
using a dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
Refueling155
Driving and parking
Z