2018 MERCEDES-BENZ GLC SUV Owner's Manual

Deactivating/activating ESP®
XTo deactivate:press button:.
The å ESP®OF Fwarnin glamp in th e
instrumen tcluster lights up.
XTo activate: press button:.
The å ESP®OF Fwarnin glamp in th e
instrumen tcluster goe sout .
Characteristics when ESP®is deactivate d
If ESP®is deactivated and on eor mor ewheels
start to spin ,th e÷ ESP®warnin glamp in th e
instrumen tcluster flashes .In suc hsituations,
ES P
®will no tstabiliz eth evehicle.
If you deactivat eES P®:
RESP®no longer improves drivin gstability.
REngin etorque is no longer limite dand th e
drive wheels are able to spin .
RTraction control is still activated.
RActive Brake Assistis no longer available; no r
is it activated if you brak efirmly wit hassis-
tance from ES P
®.
RPRE-SAFE®is no longer available, no ris it
activated if you brak efirmly and ES P®inter-
venes.
RPRE-SAF E®Brake is no longer available, it is
also no tactivated if you brak efirmly and ES P®
intervenes.
RESP®still provides support when you brak e
firmly.
Deactivating/activating ESP®
(Mercede s‑AM Gvehicles)
Important safet ynotes
iObserv eth e"Importan tsafet ynotes" sec -
tion (Ypage 66).
You can select between th efollowing state sof
ES P
®:
RESP®is activated.
RSPORT handlin gmod eis activated.
RES P®is deactivated.
GWARNIN G
Whe nSPORT handlin gmod eis activated,
there is agreate rris kof skiddin gand acci-
dents .
Only activat eSPORT handlin gmod ein th esit -
uation sdescribed in th efollowing .
GWARNIN G
If you deactivat eES P
®,ES P®no longer sta-
bilizes th evehicle. There is an increase dris k
of skiddin gand an accident.
Only deactivat eES P
®in th esituation sdescri-
bed in th efollowing .
!Avoid spinning th edriven wheels fo ran
extended period wit hES P®deactivated. You
could otherwise damage th edrivetrain .
In th efollowing situations, it may be bette rto
activat eSPORT handlin gmod eor deactivat e
ES P
®:
Rwhen usin gsnow chain s
Rin deep snow
Ron sandor gravel
Ron specially designate droads when th evehi-
cle's own oversteering and understeering
characteristics are desire d
Spinning th ewheels result sin acutting action
whic hprovides bette rgrip.
Driving in SPORT handlin gmod eor without
ES P
®require san extremely qualified and expe-
rienced driver .
iActivateES P®as soo nas th esituation s
described abov eno longer apply. ES P®will
otherwise no tbe able to stabiliz eth evehicl eif
Driving safety systems71
Safety
Z

the vehicle starts to skid or a wheel starts to
spin.
Deactivating/activating ESP®
XTo activate SPORT handling mode:briefly
press button :.
The M SPORT handling mode warning
lamp in the instrument cluster lights up. The
SPORT
handlingmodemessage appears on
the multifunction display.
XTo deactivate SPORT handling mode:
briefly press button :.
The M SPORT handling mode warning
lamp in the instrument cluster goes out.
XTo deactivate ESP®: press button :until
the å ESP®OFF warning lamp lights up in
the instrument cluster.
The ÷ OFF
message appears on the mul-
tifunction display.
XTo activate ESP®: briefly press button :.
The å ESP®OFF warning lamp in the
instrument cluster goes out. The ÷ON
message appears on the multifunction dis-
play.
Characteristics of activated SPORT han-
dling mode
If SPORT handling mode is activated and one or
more wheels start to spin, the ÷ESP®warn-
ing lamp in the instrument cluster flashes. ESP®
only stabilizes the vehicle to a limited degree.
When SPORT handling mode is activated:
RESP®only improves driving stability to a limi-
ted degree.
RTraction control is still activated.
REngine torque is no longer limited and the
drive wheels are able to spin.
RESP®still provides support when you brake
firmly.
Characteristics when ESP®is deactivated
If ESP®is deactivated and one or more wheels
start to spin, the ÷ESP®warning lamp in the
instrument cluster does not flash. In such situa-
tions, ESP
®will not stabilize the vehicle.
If you deactivate ESP®:
RESP®no longer improves driving stability.
REngine torque is no longer limited and the
drive wheels are able to spin.
RTraction control is still activated.
RActive Brake Assist is no longer available; nor
is it activated if you brake firmly with assis-
tance from ESP
®.
RPRE-SAFE®is no longer available, nor is it
activated if you brake firmly and ESP®inter-
venes.
RPRE-SAFE®Brake is no longer available, it is
also not activated if you brake firmly and ESP®
intervenes.
RESP®still provides support when you brake
firmly.
Off-road ESP®
An ESP®system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated (
Ypage 181).
Offroad ESP®intervenes with a delay if there is
oversteering or understeering, thus improving
traction.
ESP®trailer stabilization
General information
If your vehicle/trailer combination begins to
swerve, ESP®assists you in this situation. ESP®
slows the vehicle down by braking and limiting
the engine output until the vehicle/trailer com-
bination has stabilized.
Important safety notes
GWARNING
If road and weather conditions are poor,
trailer stabilization will not be able to prevent
72Driving safet ysystem s
Safety

the vehicle/trailer combination from swerv-
ing. Trailers with a high center of gravity can
tip over before ESP
®can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
If your vehicle with trailer (vehicle/trailer com-
bination) begins to lurch, you can only stabilize
the vehicle/trailer combination by depressing
the brake firmly.
ESP
®trailer stabilization is active above speeds
of approximately 40 mph (65 km/h).
ESP
®trailer stabilization does not work if ESP®
is deactivated or malfunctioning.
Crosswind Assist
General information
Strong crosswind gusts can impair the ability of
your vehicle to drive straight ahead. The cross-
wind driving assistance function integrated in
ESP
®noticeably reduces these impairments.
ESP®intervenes automatically according to the
direction and intensity of the crosswinds affect- ing your vehicle.
ESP
®intervenes with stabilizing braking to
assist you in keeping the vehicle in the lane.
Crosswind Assist is active at vehicle speeds
above 50 mph (80 km/h) when driving straight
ahead or cornering gently.
Important safety notes
Crosswind Assist does not work if ESP®is
switched off or deactivated because of a mal-
function.
EBD (electronic brake force distribu-
tion)
General information
EBD monitors and controls the brake pressure
on the rear wheels to improve driving stability
while braking.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 66).
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (
Ypage 271) as well as display
messages (Ypage 242).
ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety and
offers increased braking comfort. In addition to
the braking function, ADAPTIVE BRAKE also has
the HOLD function (
Ypage 178) and hill start
assist (Ypage 140).
Active Brake Assist with cross-traffic
function
General information
iObserve the important safety notes in the
"Driving safety systems" section (Ypage 66).
Active Brake Assist with cross-traffic function
can help you to minimize the risk of a collision
with a vehicle in front or a pedestrian and reduce
the effects of such a collision. If the Active Brake
Assist with cross-traffic function detects a risk
of collision, you will be warned visually and
acoustically and, if necessary, your brake appli-
cation will be assisted according to the situa-
tion. If you do not react, the system can also
react by braking automatically. In the event of a
detected risk of collision due to crossing traffic,
you will also be visually and acoustically warned
as well as assisted by the brake boosting effect
according to the situation.
Active Brake Assist with cross-traffic function is
only available in vehicles with the Driving Assis- tance Plus package.
Driving safet ysystem s73
Safety
Z

For Active Brake Assist with cross-traffic func-
tion to assist you when driving, the radar sensor
system and the camera system must be opera-
tional.
If the radar sensor system or the camera systemis malfunctioning, Active Brake Assist with
cross-traffic function is restricted or no longer
available. The brake system is still available with
complete brake boosting effect and BAS.
The radar sensor system and camera system
help Active Brake Assist with cross-traffic func-
tion to detect obstacles that are in the path of
your vehicle for an extended period of time.
In addition, pedestrians in the path of your vehi-
cle can be detected.
Active Brake Assist with cross-traffic function
detects pedestrians using typical characteris-
tics such as body contours and the posture of a
person standing upright.
iObserve the restrictions described in the
"Important safety notes" section
(
Ypage 74).
Important safety notes
GWARNING
Active Brake Assist with cross-traffic function will initially brake your vehicle by a partial
application of the brakes if a danger of colli-
sion is detected. There may be a collision
unless you brake yourself. Even after subse-
quent full application of the brakes a collision
cannot always be avoided, particularly when
approaching at too high a speed. There is a
risk of an accident.
Always apply the brakes yourself and try to
take evasive action, provided it is safe to do
so.
In the event of a partial application of the brakes,
the vehicle is braked with up to 50% of the full
braking pressure.
GWARNING
Active Brake Assist with cross-traffic function cannot always clearly identify objects and
complex traffic situations.
In such cases, Active Brake Assist with cross-traffic function might:
Rissue an unnecessary warning or engage
Rneither give a warning nor intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be prepared to brake, especially
if Active Brake Assist with cross-traffic func-
tion alerts you. Terminate the intervention in a non-critical driving situation.
GWARNING
Active Brake Assist with cross-traffic function cannot always clearly identify people, partic-
ularly if they are moving. Active Brake Assist
with cross-traffic function cannot intervene in
these cases. There is a risk of an accident.
Always pay particular attention to the traffic
situation and be prepared to brake, especially
if Active Brake Assist with cross-traffic func-
tion alerts you.
In order to maintain the appropriate distance to
the vehicle in front and thus prevent a collision,
you must apply the brakes yourself.
GWARNING
Active Brake Assist with cross-traffic function does not react:
Rto small people, e.g. children
Rto animals
Rto oncoming vehicles
Rwhen cornering
As a result, Active Brake Assist with cross-
traffic function may not warn you or engage in
all critical situations. There is a risk of an acci-
dent.
Always pay careful attention to the traffic sit- uation and be ready to brake.
In the event of snowfall or heavy rain, the rec-
ognition can be impaired.
74Driving safety systems
Safety

Recognition by theradar sensor system is also
impaire dif:
Rthere is dirt on th esensor sor anythin gelse
covering th esensor s
Rthere is interferenc eby other radar source s
Rthere are strongradar reflections, for exam-
ple in parking garages
Ra narrow vehicl eis traveling in front, e.g. a
motorbike
Ra vehicl eis traveling in fron ton adifferen tlin e
Rvehicles moving quickly int oth eradar sensor
system detection range
Recognition by th ecamera system is also
impaire din th eevent of:
Rdirt on th ecamera or if th ecamera is covered
Rglar eon th ecamera system, e.g. from th esun
bein glow in th esk y
Rdarkness
Ror if:
-pedestrian smov equickly, e.g. int oth epat h
of th evehicl e
-thecamera system no longer recognizes a
pedestrian as aperson due to special cloth -
ing or other objects
-a pedestrian is concealed by other objects
-th etypical outlin eof apedestrian is no t
distinguishable from th ebackgroun d
Followin gdamag eto th efron ten dof th evehicle,
hav eth econfiguration and operation of th e
radar sensor schecke dat aqualified specialist
workshop. This also applie sto collision sat slow
speeds wher ethere is no visible damag eto th e
fron tof th
eve
hicle.
Followin gdamag eto th ewindshield, hav eth e
configuration and operation of th ecamera sys-
te m checke dat aqualified specialist workshop.
Function
XTo activate or deactivate: activateor deac -
tivat eActive Brake Assist wit hcross-traffic
function usin gth eon-board computer
(
Ypage 232).
If Active Brake Assist wit hcross-traffic func-
tion is deactivated, th eæ symbol appear s
on th emultifunction display.
Starting at aspee dof aroun d 4mph (7 km/ h),
this function warns you if you are rapidly
approaching a vehicle in front. An intermittent
warning tone will then sound and the ·dis- tance warning lamp will light up in the instru-
ment cluster.
XBrake immediately to defuse the situation.
or
XTake evasive action provided it is safe to do
so.
Active Brake Assist with cross-traffic function
can also brake the vehicle automatically under
the following conditions:
Rthe driver and front passenger have their seat
belts fastened
Rthe vehicle speed is between approximately
4 mph (7 km/h) and 124 mph (200 km/h)
Up to a speed of approximately 44 mph
(70 km/h), Active Brake Assist with cross-traffic
function may react to:
Rstationary objects in the path of your vehicle,
e.g. stopped or parked vehicles
Rpedestrians in the path of your vehicle
iIf there is an increased risk of a collision,
pre ventive passenger protection measures
(PRE-SAFE®) are triggered (Ypage 58).
If the risk of collision with the vehicle in front
remains and you do not brake, take evasive
action or accelerate significantly, the vehicle
may perform automatic emergency braking, up
to the point of full brake application. Automatic emergency braking is not performed until imme-
diately prior to an imminent accident.
If you apply the brake yourself in a critical sit-
uation or during autonomous braking, situation-
dependent braking assistance is implemented.
If necessary, this increases the brake pressure
up to full brake application.
To avoid a collision, Active Brake Assist with
cross-traffic function calculates the brake force
necessary if:
Ryou approach an obstacle, and
RActive Brake Assist with cross-traffic functionhas detected a risk of a collision
When driving at a speed under 20 mph
(30 km/h): if you depress the brake pedal,
Active Brake Assist with cross-traffic function is
activated. The increase in brake pressure from
Active Brake Assist with cross-traffic function is
carried out at the last possible moment.
When driving at a speed abo ve 2
0 mph
(30 km/h) : if you depress the brake pedal
sharply, Active Brake Assist with cross-traffic
Driving safet ysystem s75
Safety
Z

function automatically increases the brake pres-
sure to a degree suited to the traffic situation.
Active Brake Assist with cross-traffic function
provides braking assistance in hazardous situa-
tions with vehicles in front within a speed range
between 4 mph (7 km/h) and 155 mph
(250 km/h).
Up to a speed of approximately 44 mph
(70 km/h) the Active Brake Assist with cross-
traffic function assists you with braking in haz-
ardous situations with:
Rstationary obstacles in the path of the vehicle,
e.g. stopped or parked vehicles
Rstationary pedestrians in the path of the vehi-
cle
Robstacles crossing your path that move in the
detection range of the sensors and are detec-
ted
XKeep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
You can prevent the intervention of Active Brake
Assist with cross-traffic function at any time by:
Rdepressing the accelerator pedal further.
Ractivating kickdown.
Rreleasing the brake pedal
The braking application of Active Brake Assist
with cross-traffic function is ended automati-
cally if:
Ryou maneuver to avoid the obstacle.
Rthere is no longer a risk of collision.
Ran obstacle is no longer detected in front of
your vehicle.
STEER CONTROL
General information
STEER CONTROL helps you by transmitting a
noticeable steering force to the steering wheel
in the direction required for vehicle stabilization.
This steering assistance is provided in particular if:
Rboth right wheels or both left wheels are on a
wet or slippery road surface when you brake
Rthe vehicle begins to skid
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 66).
No steering support is provided from STEER
CONTROL, if:
RESP®is deactivated
RESP®is malfunctioning
Rthe steering is malfunctioning
If ESP®is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
XTo activate with the SmartKey: remove the
SmartKey from the ignition lock.
XTo activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys- tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
76Protection against theft
Safety

ATA (anti-theft alarmsystem)
XTo arm: lockth evehicl ewit hth eSmartKey or
KEYLESS-GO .
Indicato rlamp :flashes .The alarm system
is armed after approximately te nseconds.
XTo disarm: unlockth evehicl ewit hth eSmart -
Key or KEYLESS-GO .
or
XInser tth eSmartKey int oth eignition lock.
or
XPress th eStart/Sto pbutton.
The SmartKey mus tbe in th evehicle.
A visual and audible alarm is triggered if th e
alarm system is armed and you open :
Radoor
Rth evehicl ewit hth emechanical ke y
Rthetailgat e
Rthehoo d
XTo stop th ealarm wit hth eSmartKey :
press th e% or& buttonon th eSmart -
Key.
The alarm is stopped.
or
XRemove th eStart/Sto pbutto nfrom th eigni-
tion loc k (Ypage 137).
XInsertth eSmartKey int oth eignition lock.
The alarm is stopped.
XTo stop th ealarm using KEYLESS-GO:
gras pth eoutside door handle. The SmartKey
mus tbe outside th evehicle.
The alarm is stopped.
or
XPress th eStart/Sto pbutto non th edash -
board. The SmartKey mus tbe inside th evehi-
cle .
The alarm is stopped. The alarm is no
tswitched off ,eve nif you close
th eopen door that triggered it ,for example.
iIf th ealarm continues for mor ethan
30 secon ds, thembrace emergenc ycall sys-
te m automatically notifie sth eCustome r
Assistance Center. This is don eeither by text
message or dat aconnection .
The emergenc ycall system sends amessage
or establishes adat aconnection provided
that:
Ryou hav esubscribed to th embrace service.
Rth embrace servic ehas been activated
properly.
Rth enecessar ymobile phone network is
available.
Protection against theft77
Safety
Z

SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart- Key. Vehicles with KEYLESS-GO start function:
do
not keep the SmartKey in the cargo compart-
ment. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
SmartKey functions
:& Locks the vehicle
;FOpens/closes the tailgate
=%Unlocks the vehicle
XTo unlock centrally: press%button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Rprotection against theft is reactivated.
XTo lock centrally: press the&button.
The SmartKey centrally locks and unlocks the
following components:
Rthe doors
Rthe tailgate
Rthe fuel filler flap
The turn signals flash once when unlocking and
three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated via the
78SmartKey
Opening and closing