2018 MERCEDES-BENZ GLC SUV towing

Index....................................................... 4
Digital Operator's Manual..................27
Introduction .......................................... .27
Operation ............................................... 27
Introduction ......................................... 28
Protecting the environment ...................2 8
Genuine Mercedes-Benz parts .............. .28
Operator's Manual ................................. 29
Service and vehicle operation ................2 9
Operating safety .................................... 31
QR code for rescue card ........................ 33
Data stored in the vehicle ......................3 3
Information on copyright ....................... 35
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster .................................3 7
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel .........................4 2
Door control panel ................................. 43
Safety ................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 65
Driving safety systems ........................... 66
Protection against theft .........................7 6
Opening and closing...........................78
SmartKey ............................................... 78
Doors ..................................................... 84
Cargo compartment .............................. .85
Side windows ......................................... 91
Panorama roof with power tilt/sliding
panel ...................................................... 94
Seats, steering wheel and mirrors ....99
Correct driver's seat position ................ 99
Seats ..................................................... 99
Steering wheel ..................................... 105 Mirrors ................................................. 107
Memory function ................................. 110
Lights and windshield wipers
..........112
Exterior lighting ................................... 112
Interior lighting .................................... 116
Replacing bulbs ................................... 116
Windshield wipers ................................ 120
Climate control ................................. 124
Overview of climate control systems ... 124
Operating the climate control sys-
tems .................................................... 127
Air vents .............................................. 133
Driving and parking ..........................135
Notes on breaking-in a new vehicle ..... 135
Driving ................................................. 135
DYNAMIC SELECT switch .................... 144
Automatic transmission ....................... 146
Refueling ............................................. 155
Parking ................................................ 158
Driving tips .......................................... 160
Driving systems ................................... 169
Towing a trailer .................................... 214
On-board computer and displays ....220
Important safety notes ........................ 220
Displays and operation ........................ 220
Menus and submenus ......................... 224
Display messages ................................ 239
Warning and indicator lamps in the
instrument cluster ............................... 268
Multimedia system ...........................280
General notes ...................................... 280
Important safety notes ........................ 280
Function restrictions ............................ 280
Operating system ................................ 281
Stowage and features ......................290
Stowage areas ..................................... 290
Features .............................................. 302
2Contents

Maintenance and care......................318
Engine compartment ........................... 318
ASSYST PLUS ...................................... 322
Care ..................................................... 324
Breakdown assistance .....................332
Where will I find...? .............................. 332
Flat tire ................................................ 334
Battery (vehicle) .................................. 338
Jump-starting ....................................... 341
Towing and tow-starting ...................... 343
Fuses ...................................................3 47
Wheels and tires............................... 349
Important safety notes ........................ 349
Operation ............................................ 349
Winter operation .................................. 351
Tire pressure ....................................... 352
Loading the vehicle .............................. 359
All about wheels and tires ................... 362
Changing a wheel ................................ 369
Wheel/tire combination ......................3 73
Technical data................................... 375
Information regarding technical data ... 375
Vehicle electronics .............................. 375
Identification plates .............................3 76
Service products and filling capaci-
ties ...................................................... 377
Vehicle data ......................................... 382
Vehicle data for off-road driving .......... 383
Trailer tow hitch ................................... 384
Contents3

Problem (malfunction) ...................155
Pulling away ................................... 139
Starting the engine ........................ 138
Steering wheel paddle shifters ...... 152
Trailer towing ................................. 150
Transmission position display
(DIRECT SELECT lever) ................... 148
Transmission positions .................. 148
Automatic transmission emer-
gency mode ....................................... 155
Axle load, permissible (trailer tow-
ing) ...................................................... 384
B
Back button ....................................... 281
Backup lamp
Display message ............................ 251
Replacing bulbs .............................1 19
Bag hook ............................................ 296
Ball coupling
Installing ........................................ 216
Removing ....................................... 218
BAS (Brake Assist System) ................. 67
Battery (SmartKey)
Checking .......................................... 81
Important safety notes .................... 81
Replacing ......................................... 81
Battery (vehicle)
Charging ........................................ 340
Display message ............................ 253
Important safety notes .................. 338
Jump starting ................................. 341
Belt warning ......................................... 49
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 232
Display message ............................ 258
Notes/function .............................. 205
see Active Blind Spot Assist
Blower
see Climate control
Bluetooth
®
Searching for a mobile phone ........2 88
see also Digital Operator's Man-
ual ..................................................2 80Brake
Active Brake Assist with cross-
traffic function ................................. 73
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 245
Notes ............................................. 380
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 245
Brakes
ABS ..................................................6 6
Adaptive Brake Assist ...................... 68
BAS .................................................. 67
Brake fluid (notes) ......................... 380
Display message ............................ 240
EBD .................................................. 73
Hill start assist ............................... 140
HOLD function ............................... 178
Important safety notes .................. 163
Maintenance .................................. 164
Parking brake ................................ 159
Ridi ng ti
ps ...................................... 163
Warning lamp ................................. 270
Breakdown assistance
Where will I find...? ........................ 332
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 36
Buttons on the steering wheel ......... 221
C
California
Important notice for retail cus-
tomers and lessees .......................... 29
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 284
6Index

Driving downhill................................ 16 8
Driving in mountainous terrain
Approach/departur eangle ............ 16 8
Driving off-road
Drivin gdownhill ............................ .168
see Off-road driving
Driving on flooded roads .................. 165
Driving safety system
Active Brake Assist .......................... 67
Crosswind Assist .............................7 3
Driving safet ysystems
AB S(Anti-loc kBraking System) ...... .66
Active Brake Assist with cross-
traffic function ................................. 73
ADAPTIVE BRAKE ............................. 73
Adaptive Brake Assist ...................... 68
BAS (Brake Assist System) .............. 67
Distance warning function ............... 67
EBD (electronic brake force distri-
bution) ............................................. 73
ESP
®(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 66
Overview .......................................... 66
STEER CONTROL ............................. 76
Driving system
AIR BODY CONTROL ...................... 184
AMG sports suspension based on
AIR BODY CONTROL ...................... 186
Distance Pilot DISTRONIC ............. 170
Distance Pilot DISTRONIC with
Steering Pilot ................................. 177
Off-road program ........................... 181
Parking assist PARKTRONIC .......... 191
Parking Pilot .................................. 188
RACE START (Mercedes-AMG
vehicles) ........................................ 183
Driving systems
360°camera .................................. 199
Active Blind Spot Assist ................. 209
Active Lane Keeping Assist ............ 212
ATTENTION ASSIST ........................ 203
Blind Spot Assist ............................ 205
Cruise control ................................ 169
Display message ............................ 256
Driving Assistance Plus package ... 209
HOLD function ............................... 178
Lane Ke
eping Assist ...................... 207 Lane Tracking package .................. 205
Rear view camera .......................... 194
Traffic Sign Assist .......................... 205
Driving tips
Automatic transmission ................. 149
Brakes ........................................... 163
Break-in period .............................. 135
Distance Pilot DISTRONIC ............. 176
Downhill gradient ........................... 163
Drinking and driving ....................... 161
Driving in winter ............................. 165
Driving on flooded roads ................ 165
Driving on sand .............................. 167
Driving on wet roads ...................... 164
Exhaust check ............................... 161
Fuel ................................................ 161
General .......................................... 160
Hydroplaning ................................. 164
Icy road surfaces ........................... 165
Important safety notes .................. 135
Limited braking efficiency on sal-
ted roads ....................................... 163
Off-road driving .............................. 165
Snow chains .................................. 351
Subjecting brakes to a load ........... 163
The first 1000 miles (1500 km) ..... 135
Tire ruts ......................................... 167
Towing a trailer .............................. 215
Traveling uphill ............................... 168
Wet road surface ........................... 163
DSR (Downhill Speed Regulation)
Display message ............................ 259
Function/notes ............................. 180
DVD video
Operating (on-board computer) ..... 229
see also Digital Operator's Man-
ual .................................................. 280
DYNAMIC SELECT switch
Automatic transmission ................. 144
Climate control (dual-zone auto-
matic climate control) .................... 127
E
EASY-ENTRY featureFunction/notes ............................. 106
EASY-EXIT feature
Function/notes ............................. 106
10Index

Maximum loaded vehicle weight
(definition) .....................................368
Maximum permissible tire pres-
sure (definition) .............................3 68
Maximum tire load ......................... 366
Maximum tire load (definition) ....... 368
MOExtended tires .......................... 351
Optional equipment weight (defi-
nition) ............................................ 369
PSI (pounds per square inch) (def-
inition) ...........................................3 68
Replacing ....................................... 369
Service life ..................................... 350
Sidewall (definition) ....................... 368
Snow chains .................................. 351
Speed rating (definition) ................ 368
Storing ...........................................3 70
Structure and characteristics
(definition) ..................................... 367
Summer tires in winter .................. 351
Temperature .................................. 363
TIN (Tire Identification Number)
(definition) ..................................... 369
Tire bead (definition) ......................3 68
Tire pressure (definition) ................ 368
Tire pressures (recommended) ...... 367
Tire size (data) ............................... 373
Tire size designation, load-bearing
capacity, speed rating .................... 364
Tire tread ....................................... 350
Tire tread (definition) ..................... 368
Total load limit (definition) ............. 369
Traction ......................................... 363
Traction (definition) ....................... 369
Tread wear ..................................... 363
Uniform Tire Quality Grading
Standards ...................................... 362
Uniform Tire Quality Grading
Standards (definition) .................... 367
Wear indicator (definition) ............. 369
Wheel and tire combination ........... 373
Wheel rim (definition) .................... 367
see Flat tire
Top Tether ............................................ 62
Touchpad
Changing the station/music
track .............................................. 283
C

haracter suggestions ................... 282 Deleting characters ....................... 282
Entering a space ............................ 282
Entering characters ....................... 282
Gesture control .............................. 282
Handwriting recognition ................ 282
Operating the touchpad ................. 282
Overview ........................................ 282
Quick access for Audio .................. 283
Switching ....................................... 282
Switching input line ....................... 282
Tow-starting
Emergency engine starting ............ 347
Important safety notes .................. 343
Towing a trailer
Axle load, permissible .................... 384
Cleaning the trailer tow hitch ......... 329
Coupling up a trailer ...................... 216
Decoupling a trailer ....................... 218
Driving tips .................................... 215
ESP
®(Electronic Stability Pro-
gram) ............................................... 72
Important safety notes .................. 214
Installing the ball coupling ............. 216
Lights display message .................. 251
Power supply ................................. 218
Pulling away with a trailer .............. 140
Removing the ball coupling ............ 218
Trailer loads ................................... 384
Towing away
Important safety guidelines ........... 343
Installing the towing eye ................ 344
Notes for 4MATIC vehicles ............ 346
Removing the towing eye ............... 345
Transporting the vehicle ................ 346
With both axles on the ground ....... 345
Towing eye ......................................... 333
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 280
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 232
Display message ............................ 259
Function/notes ............................. 205
Important safety notes .................. 205
Index23

Instrument cluster display .............205
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 218
Trailer towing
Active Lane Keeping Assist ............ 214
Blind Spot Assist ............................ 207
Permissible trailer loads and
drawbar noseweights ..................... 218
Transfer case ..................................... 155
Transmission
Display message ............................ 265
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) ...............2 35
Transmission position display ......... 148
Transporting the vehicle .................. 346
Traveling uphill
Brow of hill ..................................... 168
Driving downhill .............................1 68
Maximum gradient-climbing capa-
bility ............................................... 168
Trim pieces (cleaning instruc-
tions) ..................................................3 30
Trip computer (on-board com-
puter) ..................................................2 25
Trip odometer
Calling up ....................................... 224
Resetting (on-board computer) ...... 226
Trunk
see Cargo compartment
Turn signals
Display message ............................ 251
Replacing bulbs (front) ................... 118
Switching on/off ........................... 113
Two-way radio
Frequencies ................................... 375
Installation ..................................... 375
Transmission output (maximum) .... 375
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 85 From inside the vehicle (central
unlocking button) ............................. 84
USB devices
Connecting to the Media Inter-
face ............................................... 289
V
Vanity mirror (in the sun visor) ........ 303
Vehicle
Correct use ...................................... 32
Data acquisition ............................... 33
Display message ............................ 264
Electronics ..................................... 375
Equipment ....................................... 29
Individual settings .......................... 231
Limited Warranty ............................. 33
Loading .......................................... 359
Locking (in an emergency) ............... 85
Locking (SmartKey) .......................... 78
Lowering ........................................ 373
Maintenance .................................... 30
Operating safety .............................. 31
Operation outside the USA/
Canada ............................................ 30
Parking .......................................... 158
Parking for a long period ................ 160
Pulling away ................................... 139
Raising ........................................... 370
Reporting problems ......................... 32
Securing from rolling away ............ 370
Technical data ............................... 375
Towing away .................................. 343
Transporting .................................. 346
Unlocking (in an emergency) ........... 85
Unlocking (SmartKey) ...................... 78
Vehicle data ................................... 382
Vehicle data
Dimensions .................................... 382
Vehicle data (off-road driving)
Approach/departure angle ............ 384
Maximum gradient climbing abil-
ity .................................................. 384
Maximum water depth ................... 383
Vehicle emergency locking ................ 85
Vehicle identification number
see VIN
Vehicle identification plate .............. 376
24Index

PRE-SAFE®takes the following measures
depending on the hazardous situation detected:
Rthe front seat belts are pre-tensioned.
Rif the vehicle skids, the side windows and the
panorama roof with power tilt/sliding panel
are closed.
Rvehicles with the memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable posi-
tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE
®slackens the belt
pre-tensioning. All settings made by PRE-SAFE®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
XMove the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE
®convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" (
Ypage 48).
PRE-SAFE®PLUS (anticipatory occu-
pant protection system PLUS)
Introduction
PRE-SAFE®PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE
®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE
®PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes
The intervention of PRE-SAFE®PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE
®PLUS.
PRE-SAFE®PLUS does not intervene:
Rif the vehicle is backing up
Rwhen the vehicle is towing a trailer and there
is a risk of a rear-end collision When driving, or when parking or exiting a park-
ing space with assistance from Parking Pilot,
PRE-SAFE
®PLUS will not apply the brakes.
Function
PRE-SAFE®PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE
®PLUS takes the following measures
depending on the hazardous situation detected:
Rif the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned.
Rif the radar sensor system detects that a rear-
end collision is imminent:
-the brake pressure is increased if the driver
applies the brakes when the vehicle is sta- tionary.
-the seat belts are pre-tensioned.
The PRE-SAFE®PLUS braking application is can-
celed:
Rif the accelerator pedal is depressed when a
gear is engaged
Rif the risk of a collision passes or is no longer
detected
Rif Distance Pilot DISTRONIC indicates an
intention to pull away
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact:
Rthe hazard warning lamps are switched on
Rthe emergency lighting is activated
Rthe vehicle doors are unlocked
Rthe front side windows are lowered
Rvehicles with a memory function: the electri-
cally adjustable steering wheel is raised when
the driver's door is opened
Rthe engine is switched off and the fuel supply
is cut off
Rvehicles with mbrace: automatic emergency
call
Occupant safety59
Safety
Z

Installing a child restraint system:
XMake sure you observe the child restraint
system manufacturer's installation instruc-
tions.
XPull the seat belt smoothly from the belt out-
let.
XEngage seat belt tongue in belt buckle.
Activating the special seat belt retractor:
XPull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The special seat belt
retractor is enabled.
XPush the child restraint system down so that
the seat belt is tight and does not loosen.
Removing the child restraint system and deac-
tivating the special seat belt retractor:
XMake sure you observe the child restraint
system manufacturer's installation instruc-
tions.
XPress the release button of the seat belt
buckle and guide the seat belt tongue back
towards the belt sash guide.
The special seat belt retractor is deactivated.
Child restraint system
The use of seat belts and child restraint systems
is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
You can obtain further information about the
correct child restraint system from any author-
ized Mercedes-Benz Center.
GWARNING
If the child restraint system is installed incor-
rectly on a suitable seat, it cannot protect as
intended. The child cannot then be restrained
in the event of an accident, heavy braking or
sudden changes of direction. There is an
increased risk of injury, possibly even fatal.
Make sure that you observe the child restraint
system manufacturer's installation instruc-
tions and the notes on use. Please ensure,
that the base of the child restraint system is
always resting completely on the seat cush-
ion. Never place objects, e.g. cushions, under or behind the child restraint system. Only use
child restraint systems with the original cover
designed for them. Only replace damaged
covers with genuine covers.
GWARNING
If the child restraint system is installed incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik-
ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on stowing
objects, luggage or loads under "Loading guide-
lines" (
Ypage 290).
GWARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjected
to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the secur-
ing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again.
The securing systems of child restraint systems
are:
Rthe seat belt system
Rthe LATCH-type (ISOFIX) securing rings
Rthe Top Tether anchorages
If it is absolutely necessary to carry a child on
the front-passenger seat, be sure to observe the
Children in the vehicle61
Safety
Z