2018 MERCEDES-BENZ GLC SUV snow chains

Driving downhill................................ 16 8
Driving in mountainous terrain
Approach/departur eangle ............ 16 8
Driving off-road
Drivin gdownhill ............................ .168
see Off-road driving
Driving on flooded roads .................. 165
Driving safety system
Active Brake Assist .......................... 67
Crosswind Assist .............................7 3
Driving safet ysystems
AB S(Anti-loc kBraking System) ...... .66
Active Brake Assist with cross-
traffic function ................................. 73
ADAPTIVE BRAKE ............................. 73
Adaptive Brake Assist ...................... 68
BAS (Brake Assist System) .............. 67
Distance warning function ............... 67
EBD (electronic brake force distri-
bution) ............................................. 73
ESP
®(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 66
Overview .......................................... 66
STEER CONTROL ............................. 76
Driving system
AIR BODY CONTROL ...................... 184
AMG sports suspension based on
AIR BODY CONTROL ...................... 186
Distance Pilot DISTRONIC ............. 170
Distance Pilot DISTRONIC with
Steering Pilot ................................. 177
Off-road program ........................... 181
Parking assist PARKTRONIC .......... 191
Parking Pilot .................................. 188
RACE START (Mercedes-AMG
vehicles) ........................................ 183
Driving systems
360°camera .................................. 199
Active Blind Spot Assist ................. 209
Active Lane Keeping Assist ............ 212
ATTENTION ASSIST ........................ 203
Blind Spot Assist ............................ 205
Cruise control ................................ 169
Display message ............................ 256
Driving Assistance Plus package ... 209
HOLD function ............................... 178
Lane Ke
eping Assist ...................... 207 Lane Tracking package .................. 205
Rear view camera .......................... 194
Traffic Sign Assist .......................... 205
Driving tips
Automatic transmission ................. 149
Brakes ........................................... 163
Break-in period .............................. 135
Distance Pilot DISTRONIC ............. 176
Downhill gradient ........................... 163
Drinking and driving ....................... 161
Driving in winter ............................. 165
Driving on flooded roads ................ 165
Driving on sand .............................. 167
Driving on wet roads ...................... 164
Exhaust check ............................... 161
Fuel ................................................ 161
General .......................................... 160
Hydroplaning ................................. 164
Icy road surfaces ........................... 165
Important safety notes .................. 135
Limited braking efficiency on sal-
ted roads ....................................... 163
Off-road driving .............................. 165
Snow chains .................................. 351
Subjecting brakes to a load ........... 163
The first 1000 miles (1500 km) ..... 135
Tire ruts ......................................... 167
Towing a trailer .............................. 215
Traveling uphill ............................... 168
Wet road surface ........................... 163
DSR (Downhill Speed Regulation)
Display message ............................ 259
Function/notes ............................. 180
DVD video
Operating (on-board computer) ..... 229
see also Digital Operator's Man-
ual .................................................. 280
DYNAMIC SELECT switch
Automatic transmission ................. 144
Climate control (dual-zone auto-
matic climate control) .................... 127
E
EASY-ENTRY featureFunction/notes ............................. 106
EASY-EXIT feature
Function/notes ............................. 106
10Index

Service messagesee ASSYST PLUS
Service products
Brake fluid .....................................3 80
Coolant (engine) ............................ 380
Engine oil ....................................... 379
Fuel ................................................ 377
Important safety notes .................. 377
Refrigerant (air-conditioning sys-
tem) ............................................... 381
Washer fluid ................................... 381
Setting the date/time format
see also Digital Operator's Man-
ual ..................................................2 80
Setting the language
see also Digital Operator's Man-
ual ..................................................2 80
Setting the time
see also Digital Operator's Man-
ual ..................................................2 80
Settings
Factory (on-board computer) ......... 235
On-board computer ....................... 231
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 236
Side impact air bag .............................5 1
Side marker lamp (display mes-
sage) ................................................... 251
Side running board
Cleaning ......................................... 328
Side windows
Cleaning ......................................... 327
Convenience closing feature ............ 92
Convenience opening feature ..........9 2
Important safety information ........... 91
Opening/closing .............................. 91
Problem (malfunction) .....................9 4
Resettin g........................................ .93
Reversin gfeature ............................ .91
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 280
Ski and snowboard bag .................... 292
Sliding sunroof
Important safet

y notes .................... 94
Problem (malfunction) ..................... 97
see Panorama roof with power
tilt/sliding panel SmartKey
Changing the battery ....................... 81
Changing the programming .............8 0
Checking the battery ...................... .81
Convenience closing feature ............ 93
Convenience opening feature .......... 92
Display message ............................ 267
Door central locking/unlocking ...... .78
Important safety notes .................... 78
KEYLESS-GO start function .............. 80
Loss .................................................8 2
Mechanical key ................................ 80
Overview .......................................... 78
Positions (ignition lock) ................. 136
Problem (malfunction) ..................... 82
Starting the engine ........................ 138
Smartphone
Starting the engine ........................ 139
SMS
see also Digital Operator's Man-
ual .................................................. 280
Snow chains ...................................... 351
Socket (12 V)
Cargo compartment ....................... 305
Center console .............................. 305
General notes ................................ 305
Rear compartment .........................3 05
Sound
Switching on/off ........................... 281
Special seat belt retractor .................. 60
Specialist workshop ............................ 32
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional spee dometer ........................ 235
Di

gital ............................................ 225
In the Instrument cluster ................. 37
Segments ...................................... 220
Selecting the display unit ...............2 34
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 71
Warning lamp ................................. 273
Sports exhaust system
AMG ............................................... 142
Standing lamps
Display message ............................ 251
20Index

Maximum loaded vehicle weight
(definition) .....................................368
Maximum permissible tire pres-
sure (definition) .............................3 68
Maximum tire load ......................... 366
Maximum tire load (definition) ....... 368
MOExtended tires .......................... 351
Optional equipment weight (defi-
nition) ............................................ 369
PSI (pounds per square inch) (def-
inition) ...........................................3 68
Replacing ....................................... 369
Service life ..................................... 350
Sidewall (definition) ....................... 368
Snow chains .................................. 351
Speed rating (definition) ................ 368
Storing ...........................................3 70
Structure and characteristics
(definition) ..................................... 367
Summer tires in winter .................. 351
Temperature .................................. 363
TIN (Tire Identification Number)
(definition) ..................................... 369
Tire bead (definition) ......................3 68
Tire pressure (definition) ................ 368
Tire pressures (recommended) ...... 367
Tire size (data) ............................... 373
Tire size designation, load-bearing
capacity, speed rating .................... 364
Tire tread ....................................... 350
Tire tread (definition) ..................... 368
Total load limit (definition) ............. 369
Traction ......................................... 363
Traction (definition) ....................... 369
Tread wear ..................................... 363
Uniform Tire Quality Grading
Standards ...................................... 362
Uniform Tire Quality Grading
Standards (definition) .................... 367
Wear indicator (definition) ............. 369
Wheel and tire combination ........... 373
Wheel rim (definition) .................... 367
see Flat tire
Top Tether ............................................ 62
Touchpad
Changing the station/music
track .............................................. 283
C

haracter suggestions ................... 282 Deleting characters ....................... 282
Entering a space ............................ 282
Entering characters ....................... 282
Gesture control .............................. 282
Handwriting recognition ................ 282
Operating the touchpad ................. 282
Overview ........................................ 282
Quick access for Audio .................. 283
Switching ....................................... 282
Switching input line ....................... 282
Tow-starting
Emergency engine starting ............ 347
Important safety notes .................. 343
Towing a trailer
Axle load, permissible .................... 384
Cleaning the trailer tow hitch ......... 329
Coupling up a trailer ...................... 216
Decoupling a trailer ....................... 218
Driving tips .................................... 215
ESP
®(Electronic Stability Pro-
gram) ............................................... 72
Important safety notes .................. 214
Installing the ball coupling ............. 216
Lights display message .................. 251
Power supply ................................. 218
Pulling away with a trailer .............. 140
Removing the ball coupling ............ 218
Trailer loads ................................... 384
Towing away
Important safety guidelines ........... 343
Installing the towing eye ................ 344
Notes for 4MATIC vehicles ............ 346
Removing the towing eye ............... 345
Transporting the vehicle ................ 346
With both axles on the ground ....... 345
Towing eye ......................................... 333
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 280
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 232
Display message ............................ 259
Function/notes ............................. 205
Important safety notes .................. 205
Index23

Vehicle levelAIR BODY CONTROL ...................... 185
Display message ............................ 256
Video
Operating the DVD ......................... 229
see also Digital Operator's Man-
ual .................................................. 280
VIN
Seat ............................................... 377
Type plate ...................................... 376
W
Warning and indicator lampsABS ................................................ 271
Active Brake Assist ........................ 277
Airbag ............................................ 274
Brakes ........................................... 270
Coolant .......................................... 275
Distance warning ........................... 277
Engine diagnostics ......................... 274
ESP
®.............................................. 271
ESP®OFF ....................................... 273
Fuel tank ........................................ 274
General notes ................................ 268
Overview .......................................... 37
Parking brake ................................ 274
PASSENGER AIR BAG ...................... 45
Reserve fuel ................................... 274
Restraint system ............................ 274
Seat belt ........................................ 269
SPORT handling mode ................... 273
Steering ......................................... 279
Tire pressure monitor .................... 278
Warranty .............................................. 29
Washer fluid
Display message ............................ 267
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 280
Wheel and tire combinations
Tires ............................................... 373
Wheel bolt tightening torque ........... 373
Wheel chock ...................................... 370
Wheels
Changing a wheel .......................... 369
Checking ........................................ 349
Cleaning ......................................... 326 Important safety notes .................. 349
Information on driving .................... 349
Interchanging/changing ................ 369
Mounting a new wheel ................... 372
Mounting a wheel .......................... 370
Removing a wheel .......................... 372
Snow chains .................................. 351
Storing ........................................... 370
Tightening torque ........................... 373
Wheel size/tire size ....................... 373
Window curtain air bag
Display message ............................ 248
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 130
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 322
Important safety notes .................. 381
Windshield wipers
Problem (malfunction) ................... 123
Rear window wiper ........................ 121
Replacing the wiper blades ............ 121
Switchi
ng on/off ........................... 120
Winter driving
Important safety notes .................. 351
Slippery road surfaces ................... 165
Snow chains .................................. 351
Winter operation
Radiator cover ............................... 319
Summer tires ................................. 351
Winter tires
M+S tires ....................................... 351
Wiper arm
Moving to a vertical position .......... 121
Wiper blades
Cleaning ......................................... 327
Important safety notes .................. 121
Replacing ....................................... 121
Replacing (rear window) ................ 122
Replacing (windshield) ................... 121
Without changing gears
Display message ............................ 265
Wooden trim (cleaning instruc-
tions) .................................................. 330
Index25

Drivingsafet ysystems
Overview of drivin gsafet ysystems
In this section ,you will fin dinformation about
th efollowin gdrivin gsafet ysystems :
RABS (Anti-loc kBrakin gSystem)
(Ypage 66)
RBA S (B rakeAssist System) (Ypage 67)
RActive Brak eAssis t (Ypage 67 )
RESP®(Electronic StabilityProgram)
(Ypage 69)
REB D (Electroni cBrak eforc eDistribution )
(Ypage 73 )
RADAPTIV EBRAKE (Ypage 73 )
RActive Brak eAssis twit hcross-traffic function
(Ypage 73)
RSTEE RCONTROL (Ypage 76)
Important safet ynotes
If you fail to adapt your drivin gstyle or if you are
inattentive ,th edrivin gsafet ysystems can nei-
ther reduce th eris kof an acciden tno roverride
th elaws of physics. Driving safet ysystems are
merely aids designed to assist driving. You are
responsible fo rmaintainin gth edistanc eto th e
vehicle in front, fo rvehicle speed, fo rbraking in
goo dtime, and fo rstayin gin lane. Always adapt
your drivin gstyle to suit th eprevailin groad and
weather condition sand maintain asaf edistanc e
from th evehicle in front. Drive carefully.
The drivin gsafet ysystems described only wor k
as effectively as possible when there is ade-
quat econtact between th etires and th eroad
surface. Pay particular attention to th einforma-
tion regardin gtires ,recommended minimum
tire tread depths etc. in th e"Wheels and tires "
section (
Ypage 349).
In wintr ydrivin gconditions, always use winte r
tires (M+ Stires )and if necessary, snow chains.
Only in this way will the driving safety systems
described in this section work as effectively as
possible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The ! ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions.
ABS works on slippery surfaces, even when you
only brake gently.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 66).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp (
Ypage 271) and dis-
play messages which may be shown in the
instrument cluster (
Ypage 240).
Braking
XIf ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
If ABS intervenes when braking, you will feel a
pulsing in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions, and functions as a reminder to take extra care while driving.
66Driving safety systems
Safety

Off-road 4ETS (Electronic Traction Sys-
tem)
A 4ETS system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated (
Ypage 181).
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 66).
GWARNING
If ESP
®is malfunctioning, ESP®is unable to
stabilize the vehicle. Additionally, further driv-
ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP
®checked at a
qualified specialist workshop.
If the å ESP
®OFF warning lamp lights up
continuously, ESP®is deactivated.
If the ÷ ESP®warning lamp lights up contin-
uously, ESP®is not available due to a malfunc-
tion.
Observe the information on warning lamps
(
Ypage 271) and display messages which may
be shown in the instrument cluster
(
Ypage 240).
Only use wheels with the recommended tire
sizes. Only then will ESP
®function properly.
Characteristics of ESP®
General information
If the ÷ ESP®warning lamp goes out before
beginning the journey, ESP®is automatically
active.
If ESP
®intervenes, the ÷ESP®warning lamp
flashes in the instrument cluster.
If ESP
®intervenes:
XDo not deactivate ESP®under any circum-
stances.
XOnly depress the accelerator pedal as far as
necessary when pulling away.
XAdapt your driving style to suit the prevailing
road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle stops
moving. The engine starts automatically when
the driver wants to pull away again. ESP
®
remains in its previously selected status, e.g. if
ESP®was deactivated before the engine was
automatically switched off.
Deactivating/activating ESP®(except
Mercedes ‑AMG vehicles)
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 66).
You can select between the following states of
ESP
®:
RESP®is activated.
RESP®is deactivated.
GWARNING
If you deactivate ESP
®, ESP®no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP
®in the situations descri-
bed in the following.
It may be best to deactivate ESP
®in the follow-
ing situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
Spinning the wheels results in a cutting action
which provides better grip.
iActivate ESP®as soon as the situations
described above no longer apply. ESP®will
otherwise not be able to stabilize the vehicle if
the vehicle starts to skid or a wheel starts to
spin.
!Avoid spinning the driven wheels for an
extended period with ESP®deactivated. You
could otherwise damage the drivetrain.
70Driving safety systems
Safety

Ravoid sudden steering movements
Rbrake carefully
Driving on flooded roads
!Bear in mind that vehicles traveling in front
or in the opposite direction create waves. This
may cause the maximum permissible water
depth to be exceeded.
Failure to observe these notes may result in
damage to the engine, electrical systems and
transmission.
If you have to drive on stretches of road on which
water has collected, please bear in mind that:
Rin the case of standing water, the water level may be no higher than the lower edge of the
vehicle body
Ryou should drive no faster than walking pace
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and braking maneuvers. Do not use cruise control or
Distance Pilot DISTRONIC.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position
i.
The outside temperature indicator is not
designed to serve as an ice-warning device and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving st yle an
d drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
For more information on driving with snow
chains, see (
Ypage 351).
For more information on driving with summer
tires, see (
Ypage 351).
Observe the notes in the "Winter operation" sec- tion (
Ypage 351).
Off-road driving
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving on an unpaved road or off-road,
check the vehicle underside regularly. In par-
ticular, remove trapped plant parts or other
Driving tips165
Driving and parking
Z

Off-road program
Slippery off-road program
You can select theSlipperyoff-road program
for snow or rain.
The Slippery off-road program has the following
characteristics:
RThe steering, drive, transmission and suspen-
sion are adapted for comfort.
RVehicles with AIR BODY CONTROL: the
vehicle is adjusted to normal level.
RThe ECO start/stop function is available
(Ypage 140).
ESP®and 4ETS programs especially adapted to
slippery surfaces are also activated for maxi-
mum stability.
For more information on driving with snow
chains, see (
Ypage 351).
Off-road off-road program
You can select the Off-roadoff-road program
for driving on easily negotiable terrain, e.g. dirt
roads, gravel and sand.
The Off-road program has the following char-
acteristics:
RThe steering, drive and suspension are adap-
ted for comfort
RThe transmission is adapted for off-road driv-
ing
RVehicles with AIR BODY CONTROL: the
vehicle is raised by 0.6 in (15 mm) compared
with the normal level
The Off-road program assists you when driving
in easily negotiable off-road terrain. The
engine’s performance characteristics and the
gearshifting characteristics of the automatic
transmission are adapted for this purpose. ABS,
ESP
®and 4ETS programs especially adapted to
off-road driving are also activated.
Rocking free off-road program
The Rocking free off-road program is available
only in vehicles with AIR BODY CONTROL.
You can select the Rocking freeoff-road pro-
gram to free the vehicle from especially difficult
off-road terrain at low speeds. The
Rocking free off-road program has the fol-
lowing characteristics:
RThe steering, drive and suspension are adap-
ted for comfort
RThe transmission is adapted for off-road driv-
ing
RThe vehicle is raised by 2.0 in (50 mm) com-
pared with the normal level
ABS, ESP
®and 4ETS programs especially adap-
ted to off-road driving are also activated.
The Ro
cking free off-road program can be
selected up to a speed of 12 mph (20 km/h).
If you are driving in the Rocking freeoff-road
program at speeds above 12 mph (20 km/h):
Rthe vehicle switches to the off-road program
Off-road
Rthe vehicle is lowered by 1.4 in (35 mm)
Notes on driving off-road (
Ypage 165).
Gradient off-road program
You can use the Gradientoff-road program to
overcome steep terrain.
The Gradient off-road program has the follow-
ing characteristics:
RThe steering, drive and suspension are adap-
ted for comfort
RThe transmission is adapted for off-road driv-
ing
RManual gearshifting is activated
(Ypage 152)
RVehicles with AIR BODY CONTROL: the
vehicle is raised by 0.6 in (15 mm) compared
with the normal level
RDSR is activated (Ypage 180)
ABS, ESP®and 4ETS programs especially adap-
ted to gradients are also activated.
Trailer off-road program
Select the Traileroff-road program when tow-
ing a trailer.
The Trailer off-road program has the following
characteristics:
RThe steering, drive and suspension are adap-
ted for comfort
RThe transmission is adapted for off-road driv-
ing
182Driving systems
Driving and parking