2018 MERCEDES-BENZ GLC SUV service

Index....................................................... 4
Digital Operator's Manual..................27
Introduction .......................................... .27
Operation ............................................... 27
Introduction ......................................... 28
Protecting the environment ...................2 8
Genuine Mercedes-Benz parts .............. .28
Operator's Manual ................................. 29
Service and vehicle operation ................2 9
Operating safety .................................... 31
QR code for rescue card ........................ 33
Data stored in the vehicle ......................3 3
Information on copyright ....................... 35
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster .................................3 7
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel .........................4 2
Door control panel ................................. 43
Safety ................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 65
Driving safety systems ........................... 66
Protection against theft .........................7 6
Opening and closing...........................78
SmartKey ............................................... 78
Doors ..................................................... 84
Cargo compartment .............................. .85
Side windows ......................................... 91
Panorama roof with power tilt/sliding
panel ...................................................... 94
Seats, steering wheel and mirrors ....99
Correct driver's seat position ................ 99
Seats ..................................................... 99
Steering wheel ..................................... 105 Mirrors ................................................. 107
Memory function ................................. 110
Lights and windshield wipers
..........112
Exterior lighting ................................... 112
Interior lighting .................................... 116
Replacing bulbs ................................... 116
Windshield wipers ................................ 120
Climate control ................................. 124
Overview of climate control systems ... 124
Operating the climate control sys-
tems .................................................... 127
Air vents .............................................. 133
Driving and parking ..........................135
Notes on breaking-in a new vehicle ..... 135
Driving ................................................. 135
DYNAMIC SELECT switch .................... 144
Automatic transmission ....................... 146
Refueling ............................................. 155
Parking ................................................ 158
Driving tips .......................................... 160
Driving systems ................................... 169
Towing a trailer .................................... 214
On-board computer and displays ....220
Important safety notes ........................ 220
Displays and operation ........................ 220
Menus and submenus ......................... 224
Display messages ................................ 239
Warning and indicator lamps in the
instrument cluster ............................... 268
Multimedia system ...........................280
General notes ...................................... 280
Important safety notes ........................ 280
Function restrictions ............................ 280
Operating system ................................ 281
Stowage and features ......................290
Stowage areas ..................................... 290
Features .............................................. 302
2Contents

Maintenance and care......................318
Engine compartment ........................... 318
ASSYST PLUS ...................................... 322
Care ..................................................... 324
Breakdown assistance .....................332
Where will I find...? .............................. 332
Flat tire ................................................ 334
Battery (vehicle) .................................. 338
Jump-starting ....................................... 341
Towing and tow-starting ...................... 343
Fuses ...................................................3 47
Wheels and tires............................... 349
Important safety notes ........................ 349
Operation ............................................ 349
Winter operation .................................. 351
Tire pressure ....................................... 352
Loading the vehicle .............................. 359
All about wheels and tires ................... 362
Changing a wheel ................................ 369
Wheel/tire combination ......................3 73
Technical data................................... 375
Information regarding technical data ... 375
Vehicle electronics .............................. 375
Identification plates .............................3 76
Service products and filling capaci-
ties ...................................................... 377
Vehicle data ......................................... 382
Vehicle data for off-road driving .......... 383
Trailer tow hitch ................................... 384
Contents3

Air suspensionsee AIR BODY CONTROL
Air vents
Important safety notes .................. 133
Rear .............................................. .134
Setting ...........................................1 33
Setting the center air vents ........... 134
Setting the side air vents ...............1 34
Air-conditioning system
see Climate control
Airbag
Warning lamp ................................. 274
Alarm
ATA (Anti-Theft Alarm system) ......... 77
Switching off (ATA) .......................... 77
Switching the function on/off
(ATA) ................................................ 77
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
see 4MATIC (permanent four-
wheel drive)
AMG
Switchable performance exhaust
system ...........................................1 42
AMG menu (on-board computer) ..... 235
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
AppCode
see QR code
Approach/departure angle .............. 168
Armrest
Stowage compartment .................. 291
Ashtray ............................................... 304
Assistance display (on-board com-
puter) ..................................................2 31
Assistance menu (on-board com-
puter) ..................................................2 32
ASSYST PLUS
Displaying a service message ........3 23
Driving abroad ............................... 323
Hiding a service message .............. 323
Resetting the service interval dis-
play ................................................ 323
Service message ............................ 322 Special service requirements ......... 323
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 77
Function ...........................................7 7
Switching off the alarm .................... 77
ATTENTION ASSIST
Activating/deactiva ting ................. 233
Di

splay message ............................ 256
Displaying level .............................. 204
Function/notes ............................. 203
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 251
see Lights
Automatic car wash (care) ............... 324
Automatic engine start (ECO start/
stop function) .................................... 141
Automatic engine switch-off (ECO
start/stop function) .......................... 141
Automatic headlamp mode .............. 112
Automatic transmission
Accelerator pedal position ............. 149
Changing gear ............................... 149
DIRECT SELECT lever ..................... 146
Display message ............................ 264
Double-clutch function .................. 149
Drive program ................................ 150
Drive program display .................... 148
Driving tips .................................... 149
DYNAMIC SELECT switch .............. 144
Emergency running mode .............. 155
Engaging drive position .................. 147
Engaging neutral ............................ 147
Engaging park position automati-
cally ............................................... 147
Engaging reverse gear ................... 147
Engaging the park position ............ 146
Gearshift recommendation ............ 154
Gliding mode ................................. 149
Kickdown ....................................... 149
Manual shifting .............................. 152
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 235
Overview ........................................ 146
Permanent setting ......................... 152
Index5

Setting a speed .............................. 170
Storing and maintaining current
speed ............................................. 169
Storing the current speed or call-
ing up the last stored speed .......... 170
Cup holder
Center console .............................. 302
Important safety notes .................. 302
Rear compartment ......................... 302
Customer Assistance Center
(CAC) ..................................................... 32
Customer Relations Department ....... 32
D
Data
see Technical data
Data carrier
Selecting ........................................ 229
Daytime running lamps
Display message ............................ 251
Function/notes ............................. 112
Switching on/off (on-board com-
puter) ............................................. 234
Diagnostics connection ...................... 32
Digital Operator's Manual
Help ................................................. 27
Introduction ..................................... 27
Digital speedometer ......................... 225
DIRECT SELECT lever
Automatic transmission ................. 146
Display
see Display messages
see Warning and indicator lamps
Display messages
ASSYST PLUS ................................ 322
Calling up (on-board computer) ..... 239
Driving systems ............................. 256
Engine ............................................ 252
General notes ................................ 239
Hiding (on-board computer) ........... 239
Introduction ................................... 239
Lights ............................................. 251
Safety systems .............................. 240
SmartKey ....................................... 267
Tires ............................................... 262
Vehicle ........................................... 264 Distance Pilot DISTRONIC
Activating ....................................... 172
Activation conditions ..................... 172
Cruise control lever ....................... 172
Display Message ............................ 259
Displays in the instrument cluster .. 175
Driving tips .................................... 176
Driving with Distance Pilot
DISTRONIC .................................... 173
Function/notes ............................. 170
Important safety notes .................. 171
Setting a speed .............................. 174
Setting the specified minimum
distance ......................................... 174
Stopping ........................................ 174
Switching off .................................. 176
with Steering Pilot ......................... 177
Distance recorder ............................. 224
Distance warning (warning lamp) .... 277
Distance warning function
Function/notes ................................ 68
Distance warning system
see Active Brake Assist
Doors
Automatic locking (switch) ............... 85
Central locking/unlocking
(SmartKey) ....................................... 78
Control panel ................................... 43
Display message ............................ 266
Emergency lo cking ........................... 85
Eme

rgency unlocking ....................... 85
Important safety notes .................... 84
Opening (from inside) ...................... 84
Drinking and driving ......................... 161
Drive program
Automatic transmission ................. 150
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 236
Drive programs
Display (DIRECT SELECT lever) ...... 148
DYNAMIC SELECT switch .............. 144
Drive system
DSR ............................................... 180
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 323
Driving Assistance PLUS package ... 209
Index9

EBD (electronic brake force distri-
bution)Display message ............................ 242
Function/notes ................................ 73
ECO display
Function/notes ............................ .161
On-board computer ....................... 225
ECO start/stop function
Automatic engine start .................. 141
Automatic engine switch-off .......... 141
Deactivating/activating ................. 142
General information ....................... 141
Important safety notes .................. 140
Introduction ................................... 140
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tion System)
Emergency
Automatic measures after an acci-
dent ................................................. 59
Emergency braking
see BAS (Brake Assist System)
Emergency release
Driver's door ....................................8 5
Vehicle .............................................8 5
Emergency Tensioning Devices
Activation ......................................... 56
Emergency unlocking
Tailgate ............................................ 90
Emissions control
Service and warranty information .... 29
Engine
Check Engine warning lamp ........... 274
Display message ............................ 252
ECO start/stop function ................ 140
Engine number ............................... 377
Irregular running ............................ 143
Jump-starting ................................. 341
Starting (important safety notes) ... 138
Starting problems .......................... 143
Starting the engine with the
SmartKey ....................................... 138
Starting via smartphone ................ 139 Starting with the Start/Stop but-
ton ................................................. 138
Switching off .................................. 158
Tow-starting (vehicle) ..................... 347
Engine el ectro
nics
Problem (malfunction) ................... 143
Engine oil
Adding ........................................... 320
Additives ........................................ 380
Checking the oil level ..................... 319
Checking the oil level using the
dipstick .......................................... 320
Checking the oil level using the
on-board computer ........................ 320
Display message ............................ 254
Filling capacity ............................... 380
General notes ................................ 379
Notes about oil grades ................... 379
Notes on oil level/consumption .... 319
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 235
Entering an address
see also Digital Operator's Man-
ual .................................................. 280
ESC (Electronic Stability Control)
see ESP
®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 236
Characteristics ................................. 70
Crosswind Assist ............................. 73
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 71
Deactivating/activating (notes,
except Mercedes-AMG vehicles) ...... 70
Display message ............................ 240
Function/notes ................................ 69
General notes .................................. 69
Important safety information ........... 70
Trailer stabilization ........................... 72
Warning lamp ................................. 271
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 69
Exhaust
see Exhaust pipe
Exhaust check ................................... 161
Index11

Operation ......................................... 52
System self-test ...............................54
Occupant safety
Air bags ...........................................4 9
Automatic measures after an acci-
dent ................................................. 59
Belt warning .....................................4 9
Childr eninthe vehicle .................... .60
Important safety notes .................... 44
Introduction to the restraint sys-
tem .................................................. 44
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 45
Pets in the vehicle ........................... 65
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 58
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 59
Restraint system warning lamp ........ 45
Seat belt .......................................... 45
OCS
Conditions ....................................... 52
Faults ............................................... 55
Operation .........................................5 2
System self-test ............................... 54
Odometer ........................................... 224
Off-road driving
Approach/departure angle ............ 384
Checklist after driving off-road ...... 167
Checklist before driving off-road .... 167
General information ....................... 166
Important safety notes .................. 165
Maximum gradient climbing abil-
ity .................................................. 384
Maximum water depth ................... 383
Traveling uphill ............................... 168
Off-road program
Activating/deactivating. ................ 183
General notes ................................ 181
Overview of programs .................... 182
Off-road system
DSR ............................................... 180
Off road drive pro gram .................. 181
Off-roa

d 4ETS .................................. 70
Off-road ESP
®.................................. 72 Oil
see Engine oil
On-board computer
AMG menu ..................................... 235
Assistance graphic menu ............... 231
Assistance menu ........................... 232
Display messages .......................... 239
Displaying a service message ........ 323
Displays and operation .................. 220
Distance Pilot DISTRONIC ............. 175
Factory settings ............................. 235
G-Meter ......................................... 236
Head-up display ............................. 223
Head-up display menu ................... 233
Important safety notes .................. 220
Instrument cluster menu ............... 234
Lights menu ................................... 234
Media menu ................................... 228
Menu overview .............................. 224
Message memory .......................... 239
Navigation menu ............................ 226
RACETIMER ................................... 237
Radio menu ................................... 228
Service menu ................................. 231
Settings menu ............................... 231
Standard display ............................ 224
Telephone menu ............................ 230
Trip menu ...................................... 224
Video DVD operation ..................... 229
Opening and closing the side trim
panels ................................................. 119
Operating safety
Declaration of conformity ................ 31
Important safety notes .................... 31
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 27
Operator's Manual
Overview .......................................... 29
Vehicle equipment ........................... 29
Outside temperature display ........... 221
Overhead control panel ...................... 42
Override feature
Rear side windows ........................... 65
16Index

Overview of bulb types .................. 117
Replacing front bulbs (vehicles
with halogen headlamps) ............... 117
Turn signals (front) .........................118
Reporting safety defects .................... 33
Rescue card ......................................... 33
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 255
Warning lamp ................................. 274
Residual heat (climate control) ........131
Restraint system
Display message ............................ 247
Introduction ..................................... 44
Warning lamp ................................. 274
Warning lamp (function) ................... 45
Reversing feature
Panorama sliding sunroof ................ 95
Roller sunblinds ............................... 96
Side windows ................................... 91
Tailgate ............................................ 86
Roadside Assistance (breakdown) .... 30
Roll away protection
see HOLD function
Roller sunblind
Operating ......................................... 97
Panorama roof with power tilt/
sliding panel ..................................... 96
Rear side windows ......................... 303
Resetting ......................................... 97
Roof carrier ........................................ 301
Roof lining and carpets (cleaning
guidelines) ......................................... 331
Roof load (maximum) ........................ 382
Route guidance
see also Digital Operator's Man-
ual ..................................................2 80
Route guidance active ......................226
S
Safety
Children in the vehicle ..................... 60
see Occupant safety
see Operating safety
Safety system
see Driving safety systems SD card
Inserting/removing ........................ 289
Selecting ........................................ 229
SD memory card
see also Digital Operator's Man-
ual ..................................................2 80
Search & Send
see also Digital Operator's Man-
ual ..................................................2 80
Seat
Correct driver's seat position ........... 99
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 48
Adjusting the height ......................... 48
center rear-compartment seat ......... 48
Cleaning ......................................... 330
Correct usage .................................. 47
Fastening ......................................... 48
Important safety guidelines ............. 46
Introduction ..................................... 45
Releasing ......................................... 48
Warning lamp ................................. 269
Warning lamp (function) ................... 49
Seats
Adjusting (electrically) ................... 101
Adjusting the 4-way lumbar sup-
port ................................................ 103
Adjusting the head restraint .......... 101
Calling up a stored setting (mem-
ory function) .................................. 110
Cleaning the cover ......................... 330
Folding the backrest (rear com-
partment) forwards/back .............. 293
Important safety notes .................... 99
Seat heating .................................. 103
Seat heating problem .................... 104
Seat ventilation .............................. 104
Seat ventilation problem ................ 104
Storing settings (memory func-
tion) ............................................... 110
Securing cargo .................................. 295
Selector lever
Cleaning ......................................... 329
see Automatic transmission
Sensors (cleaning instructions) ....... 328
Service menu (on-board com-
puter) .................................................. 231
Index19

Service messagesee ASSYST PLUS
Service products
Brake fluid .....................................3 80
Coolant (engine) ............................ 380
Engine oil ....................................... 379
Fuel ................................................ 377
Important safety notes .................. 377
Refrigerant (air-conditioning sys-
tem) ............................................... 381
Washer fluid ................................... 381
Setting the date/time format
see also Digital Operator's Man-
ual ..................................................2 80
Setting the language
see also Digital Operator's Man-
ual ..................................................2 80
Setting the time
see also Digital Operator's Man-
ual ..................................................2 80
Settings
Factory (on-board computer) ......... 235
On-board computer ....................... 231
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 236
Side impact air bag .............................5 1
Side marker lamp (display mes-
sage) ................................................... 251
Side running board
Cleaning ......................................... 328
Side windows
Cleaning ......................................... 327
Convenience closing feature ............ 92
Convenience opening feature ..........9 2
Important safety information ........... 91
Opening/closing .............................. 91
Problem (malfunction) .....................9 4
Resettin g........................................ .93
Reversin gfeature ............................ .91
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 280
Ski and snowboard bag .................... 292
Sliding sunroof
Important safet

y notes .................... 94
Problem (malfunction) ..................... 97
see Panorama roof with power
tilt/sliding panel SmartKey
Changing the battery ....................... 81
Changing the programming .............8 0
Checking the battery ...................... .81
Convenience closing feature ............ 93
Convenience opening feature .......... 92
Display message ............................ 267
Door central locking/unlocking ...... .78
Important safety notes .................... 78
KEYLESS-GO start function .............. 80
Loss .................................................8 2
Mechanical key ................................ 80
Overview .......................................... 78
Positions (ignition lock) ................. 136
Problem (malfunction) ..................... 82
Starting the engine ........................ 138
Smartphone
Starting the engine ........................ 139
SMS
see also Digital Operator's Man-
ual .................................................. 280
Snow chains ...................................... 351
Socket (12 V)
Cargo compartment ....................... 305
Center console .............................. 305
General notes ................................ 305
Rear compartment .........................3 05
Sound
Switching on/off ........................... 281
Special seat belt retractor .................. 60
Specialist workshop ............................ 32
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional spee dometer ........................ 235
Di

gital ............................................ 225
In the Instrument cluster ................. 37
Segments ...................................... 220
Selecting the display unit ...............2 34
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 71
Warning lamp ................................. 273
Sports exhaust system
AMG ............................................... 142
Standing lamps
Display message ............................ 251
20Index