2018 MERCEDES-BENZ GLC SUV service

ATA (anti-theft alarmsystem)
XTo arm: lockth evehicl ewit hth eSmartKey or
KEYLESS-GO .
Indicato rlamp :flashes .The alarm system
is armed after approximately te nseconds.
XTo disarm: unlockth evehicl ewit hth eSmart -
Key or KEYLESS-GO .
or
XInser tth eSmartKey int oth eignition lock.
or
XPress th eStart/Sto pbutton.
The SmartKey mus tbe in th evehicle.
A visual and audible alarm is triggered if th e
alarm system is armed and you open :
Radoor
Rth evehicl ewit hth emechanical ke y
Rthetailgat e
Rthehoo d
XTo stop th ealarm wit hth eSmartKey :
press th e% or& buttonon th eSmart -
Key.
The alarm is stopped.
or
XRemove th eStart/Sto pbutto nfrom th eigni-
tion loc k (Ypage 137).
XInsertth eSmartKey int oth eignition lock.
The alarm is stopped.
XTo stop th ealarm using KEYLESS-GO:
gras pth eoutside door handle. The SmartKey
mus tbe outside th evehicle.
The alarm is stopped.
or
XPress th eStart/Sto pbutto non th edash -
board. The SmartKey mus tbe inside th evehi-
cle .
The alarm is stopped. The alarm is no
tswitched off ,eve nif you close
th eopen door that triggered it ,for example.
iIf th ealarm continues for mor ethan
30 secon ds, thembrace emergenc ycall sys-
te m automatically notifie sth eCustome r
Assistance Center. This is don eeither by text
message or dat aconnection .
The emergenc ycall system sends amessage
or establishes adat aconnection provided
that:
Ryou hav esubscribed to th embrace service.
Rth embrace servic ehas been activated
properly.
Rth enecessar ymobile phone network is
available.
Protection against theft77
Safety
Z

XHold on to the wiper arm with one hand. With
the other hand, turn the wiper blade in the
direction of arrow:away from the wiper arm
as far as it will go.
XSlide the catch ;in the direction of arrow =
until it engages in the removal position with a
noticeable click.
XRemove the wiper blade in the direction of
arrow ?away from the wiper arm.
Installing the wiper blades
XInsert the new wiper blade into the wiper arm
in the direction of arrow :.
XSlide the catch;in the direction of arrow =
until it engages in the locking position with a
noticeable click.
XMake sure that the wiper blade is seated cor-
rectly.
XFold the wiper arm back onto the windshield.
XRemove the protective film :from the ser-
vice indicator on the tip of the wiper blade.
If the color of the service indicator changes from
black to yellow, the wiper blades should be
replaced.
iThe duration of the color change varies
depending on the usage conditions.
Changing the rear window wiper blade
Removing a wiper blade
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS-GO or KEY-
LESS‑ GO start function:
XOpen the driver's door.
The vehicle electronics are now in position
u. This is the same as: "Key removed".
122Windshield wipers
Lights and windshield wipers

Notes on breaking-in a new vehicle
Important safety notes
The sensor system of some driving and driving
safety systems adjusts automatically while a
certain distance is being driven after the vehiclehas been delivered or after repairs. Full system
effectiveness is not reached until the end of this
teach-in procedure.
New and replaced brake pads and discs only
reach their optimum braking effect after several hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
The first 1,000 miles (1,500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its per-
formance in the future.
RYou should therefore drive at varying vehicle
and engine speeds for the first 1,000 miles
(1,500 km).
RAvoid heavy loads, e.g. driving at full throttle,during this period.
RWhen changing gears manually, change up in
good time, before the tachometer needle rea-
ches Ôof the way to the red area of the tach-
ometer.
RDo not manually shift to a lower gear to brake
the vehicle.
RTry to avoid depressing the accelerator pedal
beyond the pressure point (kickdown).
RAll vehicles (except Mercedes-AMG vehi-
cles): ideally, for the first 1,000 miles
(1,500 km), drive in drive program E.
Additional breaking-in notes for Mercedes-AMG
vehicles:
RDo not drive faster than 85 mph (140 km/h)
for the first 1,000 miles (1,500 km).
ROnly briefly allow the engine to reach a max-
imum engine speed of 4,500 rpm.
RChange gear in good time.
RIdeally, for the first 1,000 miles (1,500 km),
drive in program C.
After 1,000 mile s(1,500 km), you can i
ncrease
the engine speed gradually and accelerate the
vehicle to full speed.
You should also observe these notes on break-
ing in if the engine or parts of the drive train on
your vehicle have been replaced. Always observe the maximum permissible
speed.
Rear axle locking differential
(Mercedes-AMG GLC 63 4MATIC+/
GLC 63 S 4MATIC+)
Your vehicle is equipped with a self-locking dif-
ferential on the rear axle.
Change the oil to improve protection of the rear
axle differential:
Rafter a breaking-in period of 1,850 miles
(3,000 km)
Revery 31,000 miles (50,000 km) or 3 years
These oil changes prolong the service life of the differential. Have the oil change carried out at a
qualified specialist workshop.
Driving
Important safety notes
GWARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardizes the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
When using floormats or carpets, make sure
that they are properly secured so that they do not slip or obstruct the pedals. Do not place
several floormats or carpets on top of one
another.
GWARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
Rshoes with thick soles
Rshoes with high heels
Rslippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
Driving135
Driving and parking
Z

GWARNING
If you operate mobile communication equip-
ment when driving, you may be distracted
from the traffic situation. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m)per sec-
ond.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof racks when they are not needed.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in hilly ter-
rain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with the
manufacturer's specifications. Always have
work on the engine carried out at a qualified
specialist workshop. Mercedes-Benz recom-
mends that you use an authorized Mercedes-
Benz Center for this purpose. In particular, work
relevant to safety or on safety-related systems
must be carried out at a qualified specialist
workshop.
The engine settings must not be changed under any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the Mercedes-
Benz service requirements. Details can be found in the Maintenance Booklet.
ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists you
in achieving the most economical driving style
for the selected settings and prevailing condi-
tions. Your driving style can significantly influ-
ence the vehicle's consumption.
Driving tips161
Driving and parking
Z

flammable material. Contact a qualified spe-
cialist workshop immediately if damage is
detected.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road
Ra heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
The vehicle is only designed for easily negotiable
off-road terrain and poor road surfaces.
When driving off-road, substances such as sand,
mud and water or water mixed with oil may get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also in increased wear and tear. The braking charac-
teristics change depending on the material
entering the brakes. Clean the brakes after driv-
ing off-road. If you detect a reduced braking
effect or gri

nding noises, have the brake system
checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the
different braking characteristics.
Driving off-road increases the likelihood of dam-
age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or systems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not shift into transmission position
iwhen
driving off-road. You could lose control of the
vehicle if you attempt to brake the vehicle using
the service brake. If the gradient is too steep for your vehicle, drive back down in reverse gear.
General notes
HEnvironmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving your
vehicle off-road.
Off-road driving is only possible with the Off-
Road Engineering package (
Ypage 181).
The following driving systems are specially
adapted for driving over easily negotiable off-
road terrain:
ROff-road program (Ypage 181)
ROff-road 4ETS (Ypage 70)
ROff-road ESP®(Ypage 72)
RDSR (Downhill Speed Regulation)
(Ypage 180)
Observe the following notes:
RStop the vehicle before starting to drive along
an off-road route. If necessary, activate the
off-road program (
Ypage 181).
RTo avoid damaging the vehicle, make sure
there is always sufficient ground clearance.
RCheck that items of luggage and loads are
stowed safely and are well secured
(
Ypage 295).
RAlways keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (
Ypage 180).
RDrive slowly and evenly, if necessary at a
walking pace.
REnsure that the wheels are in contact with the
ground at all times.
RDrive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea-
sons, get out of the vehicle first and survey
the off-road route.
RCheck the depth of water before fording rivers and streams.
RWatch out for obstacles.
166Driving tips
Driving and parking

Observe the following rules when driving along
ruts in off-road terrain or on roads with loose
gravel:
RActivate the off-road program (Ypage 181).
RAvoid high engine speeds.
RShift to a lower gear using the left-hand steer-
ing wheel paddle shifter.
RDrive slowly.
RWhere ruts are too deep, drive with the
wheels of one side on the center grassy area,
if possible.
Traveling uphill
Approach/departure angle
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
RObserve the warnings for off-road driving
(Ypage 165).
RFollow the line of fall when driving on slopes
and steep inclines.
RBefore driving on extreme uphill and downhillgradients, select the off-road program
(
Ypage 181).
RDrive slowly.
RAccelerate gently and make sure that the
wheels are gripping.
RAvoid high engine speeds, except when driv-
ing on sandy and muddy routes with high driv-
ing resistance.
RUse the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate to
the gradient.
RUse the left-hand steering wheel paddle
shifter to shift into a lower gear in good time
on long and steep downhill gradients.
Hill start assist will aid you when pulling away on a hill. For further information about hill start
assist, see (
Ypage 140).
Do not shift into transmission position iwhen
driving off-road. You could lose control of the vehicle if you attempt to brake the vehicle using
the service brake. If the gradient is too steep for
your vehicle, drive back down in reverse gear.
Always observe the approach/departure angle
values (
Ypage 384).
Maximum gradient-climbing capability
Always observe the maximum gradient climbing
ability values (Ypage 384).
Hilltops
When driving up an uphill gradient, slightly
reduce pressure on the accelerator immediately
before reaching the brow of the hill. Make use of
the vehicle's own impetus to travel over the
brow.
This style of driving prevents:
Rthe vehicle from lifting off the ground on the
brow of a hill
Rthe vehicle from traveling too quickly down
the other side
Driving downhill
RDrive slowly.
RDo not drive at an angle down steep inclines.
Steer into the line of fall and drive with the
front wheels aligned straight. Otherwise, the
vehicle could slip sideways, tip and rollover.
RShift to a lower gear using the left-hand steer-
ing wheel paddle shifter before tackling steep
downhill gradients.
RActivate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line of
fall.
RCheck that the brakes are working normally
after a long downhill stretch.
Off-road ABS is activated when the off-road pro-
gram is selected.
At speeds below 18 mph (30 km/h), the front
wheels lock cyclically during braking. The dig-
ging-in effect achieved in the process reduces
the stopping distance on off-road terrain. The
steerability of the vehicle is considerably
reduced if the wheels lock.
168Driving tips
Driving and parking

When you change lanes, Distance Pilot
DISTRONIC monitors the left lane (on left-hand-
drive vehicles) or the right lane (on right-hand-
drive vehicles).
Stopping
GWARNING
If you leave the vehicle when it is only being
braked by Distance Pilot DISTRONIC, it could
roll away if:
Rthere is a malfunction in the system or in
the voltage supply.
RDistance Pilot DISTRONIC is switched off
using the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle
Rthe electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
Rthe battery is disconnected
Rthe vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident.
Before leaving the vehicle, always deactivate
Distance Pilot DISTRONIC and secure the
vehicle against rolling away.
Further information on deactivating Distance
Pilot DISTRONIC (
Ypage 176).
If Distance Pilot DISTRONIC detects that the
vehicle in front is stopping, it brakes your vehicle
to a stop.
Once your vehicle is stationary, it remains sta-
tionary and you do not need to depress the
brake.
After a time, the electric parking brake secures
the vehicle and relieves the service brake.
Depending on the specified minimum distance,
your vehicle will come to a standstill at a suffi-
cient distance behind the vehicle in front. The
specified minimum distance is set using the
control on the cruise control lever. When Distance Pilot DISTRONIC is activated,
the transmission shifts automatically to position
j
if:
Rthe driver's seat belt is not fastened and the
driver's door is open.
Rthe engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function.
The electric parking brake secures the vehicle
automatically if Distance Pilot DISTRONIC is
activated when the vehicle is stationary and:
Ra system malfunction occurs.
Rthe power supply is insufficient.
If a malfunction occurs, the transmission may
also be shifted to position jautomatically.
Setting a speed
XPush cruise control lever up :for a higher
speed or down ;for a lower speed.
XTo adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly push
the cruise control lever up :or down ;to
the pressure point.
Every time the cruise control lever is pressed
up : or down ;the last speed stored is
increased or reduced.
XTo adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly push
the cruise control lever up :or down ;
beyond the pressure point.
Every time the cruise control lever is pressed
up : or down ;, the last speed stored is
increased or reduced.
iIf you accelerate to overtake, Distance Pilot
DISTRONIC adjusts the vehicle's speed to the
last speed stored after you have finished over-
taking.
Setting a specified minimum distance
You can set the specified minimum distance for
Distance Pilot DISTRONIC by varying the time
span between one and two seconds. With this
function you can set the minimum distance that
Distance Pilot DISTRONIC maintains to the vehi-
cle in front, depending on vehicle speed. You
can see this distance in the multifunction dis-
play (
Ypage 175).
Make sure that you maintain the minimum dis-
tance to the vehicle in front as required by law.
174Driving systems
Driving and parking

Rif there is a strong side wind
Rif you have adopted a sporty driving style with
high cornering speeds or high rates of accel-
eration
Rif you are predominantly driving at a speed
below 37 mph (60 km/h) or above 124 mph
(200 km/h)
Rif you are driving with the Steering Pilot of
Distance Pilot DISTRONIC activated
Rif the time has been set incorrectly
Rin active driving situations, such as when you
change lanes or change your speed
The ATTENTION ASSIST tiredness assessment
is deleted and restarted when continuing the
journey, if:
Ryou switch off the engine
Ryou take off your seat belt and open the driv-
er's door, e.g. for a change of drivers or to
take a break
Displaying the attention level
In the Assistance menu (Ypage 232) of the on-
board computer, you can call up the current sta-
tus information.
XSelect the Assistance display for ATTENTION
ASSIST using the on-board computer
(
Ypage 231).
The following information appears:
RThe length of the journey since the last break.
Rthe attention level determined by ATTENTION ASSIST (Attention Level), displayed in a
bar display in five levels from high to low.
Rif ATTENTION ASSIST is unable to calculate
the attention level and cannot issue a warn-
ing, the System Suspended
message
appears. The bar display then changes the
display, e.g. if you are driving at a speed below 37 mph (60 km/h) or above 124 mph
(200 km/h).
Activating ATTENTION ASSIST
XActivate ATTENTION ASSIST using the on-
board computer (Ypage 233).
The system determines the attention level of
the driver depending on the setting selected:
Selection Standard
: the sensitivity with which
the system determines the attention level is set
to normal.
Selection Sensitive
: the sensitivity is set
higher. The attention level detected by Attention
Assist is adapted accordingly and the driver is
warned earlier.
When ATTENTION ASSIST is deactivated, the
é symbol appears in the multifunction dis-
play in the assistance graphic display.
When ATTENTION ASSIST has been deactivated,
it is automatically reactivated after the engine
has been stopped. The sensitivity selected cor-
responds to the last selection activated (stand-
ard/sensitive).
Warning in the multifunction display
If fatigue or increasing lapses in concentration
are detected, a warning appears in the multi-
function display: ATTENTION ASSIST
Take aBreak!.
In addition to the message shown in the multi-
function display, you will then hear a warning
tone.
XIf necessary, take a break.
XConfirm the message by pressing the a
button on the steering wheel.
On long journeys, take regular breaks in good
time to allow yourself to rest properly. If you do
not take a break and ATTENTION ASSIST con-
tinues to detect increasing lapses in concentra-
tion, you will be warned again after 15 minutes
at the earliest. This will only happen if ATTEN-
TION ASSIST still detects typical indicators of
fatigue or increasing lapses in concentration.
Vehicles with COMAND multimedia system:
if a warning appears in the multifunction display, a service station search is performed in the mul-
timedia system. You can select a service station
and navigation to this service station will then
begin. This function can be activated and deac-
tivated in the COMAND multimedia system (see
the Digital Operator's Manual).
204Driving systems
Driving and parking