Page 417 of 528
4176-3. Do-it-yourself maintenance
LS500h_OM_OM50F42U_(U) 6
Maintenance and care ■
LED Lights
The lights consist of a number of LEDs. If
any of the LEDs burn out, take your vehicle
to your Lexus dealer to have the light
replaced. ■
Condensation build-up on the inside of
the lens
Temporary condensation build-up on the
inside of the headlight lens does not indi-
cate a malfunction. Contact your Lexus
dealer for more information in the following
situations: ●
Large drops of water have built up on the
inside of the lens. ●
Water has built up inside the headlight.NOTICE■
Before replacing fuses
Have the cause of electrical overload
determined and repaired by your Lexus
dealer as soon as possible.
Light bulbs If any lights burn out, have it
replaced by your Lexus dealer.
Page 418 of 528
418 6-3. Do-it-yourself maintenance
LS500h_OM_OM50F42U_(U)
Page 419 of 528

419
LS500h_OM_OM50F42U_(U) 7 7
When trouble arises When trouble arises .
7-1. Essential information
Emergency flashers.................. 420
If your vehicle has to be stopped in
an emergency .......................... 420
7-2. Steps to take in an emergency
If your vehicle needs to be towed
........................................................ 422
If you think something is wrong
........................................................ 426
If a warning light turns on or a
warning buzzer sounds ....... 427
If a warning message is displayed
........................................................ 437
If you have a flat tire.................. 442
If the hybrid system will not start
........................................................ 443
If you lose your keys ................. 444
If the fuel filler door cannot be
opened........................................ 445
If the electronic key does not
operate properly .................... 445
If the 12-volt battery is discharged
........................................................ 447
If your vehicle overheats ........ 453
If the vehicle becomes stuck
........................................................ 457
Page 420 of 528

420 7-1. Essential information
LS500h_OM_OM50F42U_(U) 7-1.Essential information
Press the switch to flash all of the turn
signal lights. To turn them off, press the switch once
again.
■
Emergency flashers●
If the emergency flashers are used for a
long time while the hybrid system is not
operating (while th e “READY” indicator
is not illuminated), the 12-volt battery may
discharge.●
If any of the SRS airbags deploy (inflate)
or in the event of a strong rear impact, the
emergency flashers will turn on automati-
cally.
The emergency flashers will turn off auto-
matically after operating for approxi-
mately 20 minutes. To manually turn the
emergency flashers off, press the switch
twice.
(The emergency flashers may not turn on
automatically depending on the force of
the impact and conditions of the colli-
sion.) 1 Steadily step on the brake pedal
with both feet and firmly depress it. Do not pump the brake pedal repeatedly
as this will increase the effort required to
slow the vehicle.
2 Shift the shift position to N.
If the shift position is shifted to N
3 After slowing down, stop the vehi-
cle in a safe place by the road.
4 Stop the hybrid system.
If the shift position cannot be shifted
to N
3 Keep depressing the brake pedal
with both feet to reduce vehicle
speed as much as possible.
4 To stop the hybrid system, press
and hold the power switch for 2
consecutive seconds or more, or Emergency flashers The emergency flashers are used to
warn other drivers when the vehicle
has to be stopped on the road due
to a breakdown, etc.
Operating instructions If your vehicle has to be
stopped in an emergency Only in an emergency, such as if it
becomes impossible to stop the
vehicle in the normal way, stop the
vehicle using the following proce-
dure:
Stopping the vehicle
Page 421 of 528
4217-1. Essential information
LS500h_OM_OM50F42U_(U) 7
When trouble arises press it briefly 3 times or more in
succession.
5 Stop the vehicle in a safe place by
the road. WARNING■
If the hybrid system has to be turned
off while driving
Power assist for the steering wheel will
be lost, making th e steering wheel
heavier to turn. Decelerate as much as
possible before turning off the hybrid sys-
tem.
Page 422 of 528

422 7-2. Steps to take in an emergency
LS500h_OM_OM50F42U_(U) 7-2.Steps to take in an emergency
If your vehicle needs to be
towed If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws. WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury. ■
When towing the vehicle
2WD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain and related
parts may be damaged, an accident may
occur due to a change in direction of the
vehicle or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.
■
While towing ●
When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●
Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulated air suspension.
Otherwise, the vehicle height may
change and part of your body may be
caught under the vehicle, possibly
causing injury. ( → P.301)
●
Do not turn the power switch off.
This may lead to an accident as the
rear wheels will be locked by the park-
ing lock.
Also, there is a possibility that the
steering wheel is locked and cannot be
operated.
Page 423 of 528

4237-2. Steps to take in an emergency
LS500h_OM_OM50F42U_(U) 7
When trouble arises
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
There is a malfunction in the shift control system. ( → P.171, 437)
There is a malfunction in the immo-
bilizer system. ( → P.66)
There is a malfunction in the smart
access system with push-button
start. ( → P.445)
The 12-volt battery is discharged.
( → P.447)
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.WARNING■
Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE■
To prevent damage to the vehicle
when towing using a wheel-lift type
truck●
Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.●
When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.■
To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■
To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is not possible
to be towed by another vehicle Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck
Page 424 of 528

424 7-2. Steps to take in an emergency
LS500h_OM_OM50F42U_(U)
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration. If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulated air suspension.
Otherwise, the vehicle height may
change and the vehicle may be dam-
aged. ( → P.301)
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s Towing with a wheel-lift type
truck
Using a flatbed truck
Emergency towing