2018 AUDI A5 COUPE Owners Manual

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receive information on options for expand­
ing your usage and any costs that may re­
su lt.
- The Audi connect Infotainment services are
a Wi-Fi/Internet-based system. If the sys­
tem does not function correctly even
though all of the requirements are met, please try again later or contact Audi con­
nect customer serv ice at 877 -505 -AUDI
(2834) .
-For detailed information on Audi connect
(Infotainment) and the Terms of Use, refer
to
www. audiusa.co m .
Data protection
Appl ies to vehicles w ith Audi connect (Infota inme nt)
@ Tips
- You can find add itiona l information in your
MM I in the options menu for the selected
Audi connect Infotainment service and also
on line at
w ww. aud iu sa. com .
- Your privacy is important to us.
= AUDI AG collects , processes, shares and
transmits your persona l information in ac­
cordance with legal regulations in order to
ensure proper function and availability of
the individual Audi connect Infotainment
services. You can view the complete, current
and valid Audi connect data protection poli­
cy in your MMI. The myAudi platform is
available for to you to activate additional
Audi connect Infotainment services and to
transfer data to your veh icle, among other
se rvices . A one-time registration is required
to establish a connection to your vehicle .
For this purpose, AUDI AG collects, process­
es, transmits and uses your required per­
sona l information as required for you to use
the services provided by AUDI AG. Your in­
formation is not distributed to third parties .
Using your cell phone with your myAudi
Audi c onn ect ( Inf ota inm ent )
platform allows you to transmit data for
your Audi connect Infotainment services
functions to your vehicle and you can allow
specific vehicle data to be transmitted from
your vehicle .
- By activating special information services that are part of your Aud i connect portfol io,
you can use these functions directly in your
vehicle by entering data to confirm your identity (to use social networks, for exam­
ple) . To do this, the identification informa­
tion you provided is forwarded with the re­
quest to the respect ive se rvice provide r.
Then you can access your persona l content
using a secure connection . This content is
displayed in the vehicle for your use . Your
personal content is not stored w ith in Audi
AG. The necessary connection information is processed and used for prov iding serv ices
and the proper funct ion of the services in
accordance w ith applicab le legal guidelines.
- You can find additional information in your MMI in the options menu for the selected
Audi connect Infotainment service and a lso
online at
www .audiu sa. co m.
-By p roviding Aud i connect Infotainment
serv ices, Audi of America is authorized to
co llect , p rocess, transmi t and transfer info r­
mation about you and your vehicle . Addi­
tional information can also be found in yo ur
MMI in the options menu for the selected
Audi connect Infotainment service .
- Informat ion on o ur data protection meas ­
ures in conjunction with the mobile Audi
connect ( Infotainment) app lication can be
found in the applicat ion 's privacy policy. For
add itiona l information about the
www .audiusa .com /myau di website or oth ­
er applications, websites o r on l ine services
connected to Audi, v is it
www .a udiu sa .com /
privacy .
199

Audi connect (Infotainment)
Troubleshooting
Applies to vehicles with Audi connect (Infota inment)
Problem Solution
Audi connect Infotainment serv·
Some Audi conn,ect Infotainment services must be activated/con-
ices : individual Audi connect Info- figured through your personal myAudi account before using
tainment services are grayed out or them for the first time. You can find detailed information on line
not available. at
www.audiusa.com/myaudi.
Wi-Fi hotspot:
it is not possible to Delete all existing Wi-Fi connections on your mobi le device and
connect through Wi-Fi. restart it.
200

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Audi connect vehicle control
Introduction
Applies to vehicles with Aud i connect vehicle control
With the Audi connect vehicle control services l) ,
you can access various information or use individ­
ual functions in the
Audi MMI connect app or in
myAudi .
Audi connect vehicle control includes the follow­
ing services:
- Remote locking and unlocking ¢
page 202.
-Vehicle status report ¢ page 202.
-Parking location ¢ page 202.
-Geofencing Alert ¢ page 203.
-Speed Alert ¢ page 203.
-Valet Alert¢ page 203 .
- Stolen Vehicle Locator ¢ page 203.
-Online Audi service request ¢ page 203.
(D Tips
-Accessing specific data or controlling func­
tions remote ly depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
- The services are provided through a SIM
card installed in the vehicle . The cost of the
call and data connections is included in the
price for the services. Services are provided
assuming that the cell phone network re­
quired for the installed S IM card is funct ion­
i ng and ready to operate. The available serv­
ic es set by Audi AG are only available within
the cell phone network coverage area for
the cell phone service provider selected by
Audi AG .
- You can also find more information on Audi
connect on line at www.audiusa.com.
l) In pre parat io n at the time of pri nting. T he ava ilab ilit y of
the services offe red depends on th e co untry an d ma y
c hang e over tim e.
Audi connect vehicle control
Setup
Applies to vehicles with Audi connect vehicle control
To use Audi connect vehicle control services 1l,
please note the following:
Creating and verifying a user account
"'Create an account at www.audiusa.com/myaudi
and verify it.
Setting a key user in the vehicle
Requirements: the ignition must be switched on .
Another key user must not be set in the vehicle .
If necessary, reset the key user¢
page 202.
"'Select in the Infotainment system: I MENU ! but-
ton >
Audi connect > if necessary, Display
available functions >
right control button>
Audi connect user management > Key user >
Set key u ser.
"' Enter the user name for your ve rified account
and enter the 10-digit vehicle code. You can rub
the key tag for your remote control key to re­
veal the vehicle code ¢
page 38.
"'Select and confirm Log in.
You can now use the vehicle control services
through the
Audi MMI connect app or thro ugh
www.audiusa.com/myaudi.
Using vehicle control services in the Audi
MMI connect app
Requirement: your mobile devices must be com­
patible.
"' Install and start the Audi MMI connect app on
your mobi le device .
"'Log in to the Audi MMI connect app using your
user name and Audi online password and select
your vehicle.
(D Tips
- Store the vehicle code in a secure place. It
may be necessary to re-enter the vehicle
code.
201

Audi connect vehicle control
-Pay attention to upper- and lower-case let ­
ters when entering the vehicle code.
-If you do not have the 10-digit vehicle code,
contact an authorized Audi dealer or author­
ized Audi Service Facility.
Additional options
Applies to vehicles with Audi connect vehicle control
License subscription
The validity and expirat ion date of you r subscrip­
tions are displayed. When
Warning before sub­
scription expires
is activated, a message wi ll be
d isp layed warning you that your license is about
to expire.
Select:
! MENU ! button> Audi connect > Display
available functions >
right control button> Li­
cense subscription.
Resetting the primary user
F or examp le, you ca n reset the key user when
selling your vehicle in order to deactivate these
services .
Requirement: the ignition must be switched on.
Select :
!MENU ! button> Audi connect > right
control button
> Audi connect user management
> Key user> Reset key user .
Warning levels
Requirement: the primary user must have set one
or more warning levels. Secondary users can only
see if a warning level is act ive or not .
Select:
! MENU ! button> Audi connect > right
control button
> Alerts.
Remote locking and
unlocking
Applies to vehicles with Audi connect vehicle control
You can lock and unlock your veh icle using this
service.
Requirement
-This requires the 4-dig it PIN that you specified
during the verification on www.audiusa.com/
myaudi.
-The vehicle must be stationary.
202
-T he ignition must be switched off.
Vehicle status report
Applies to vehicles w ith Audi connect vehicle control
The Driver Information System collects data un­
der certain conditions and sends it to a server.
When data is stored, yo u can access va lues such
as these using the service:
-Remaining range
-Fue l tank level
-Oil level
-Vehicle doors are open/closed or locked/un-
locked
-Mi leage
-Next oil change
-Next inspection
-Warning messages
-Side marker lights/parking lights on/off
For additional information on the Driver Informa­
tion System, refer to
c:> page 17, Driver informa­
tion system.
A WARNING
Do not ignore messages and warning or ind i­
cator lights that turn on in the vehicle be­
cause of the information in the status report .
This could lead to break downs in on the road,
accidents and serious injuries.
Parking location
Applies to vehicles with Audi connect vehicle control
The vehicle collects data under certain cond it ions
and sends it to a serve r.
When data is stored, you can access values such
as these using the service :
-Vehicle location display,
-Display of one's own location,
-Route to you r vehicle .
If your mobile device also has a navigation func­
tion, you ca n navigate to your last kno wn parking
lo ca tion .

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Deactivating and activating parking position
-Select : IMENUI > Audi connect> Car Finder
parking position.
If you do not set./, no location informat ion will
be sent to the server.
(D Tips
-The new parking location cannot be deter­
mined with this service if the vehicle is
moved after shutt ing the vehicle off and
without switching the ignition on and off
again, for example when being towed or if
the veh icle is stolen.
- If the vehicle is moved and shut off again
using the second key, for example, the new
parking location is transmitted to the server
after switching the ignition off.
Geofencing Alert
Applies to vehicles with Audi connect vehicle control
You can set approved and forbidden zones for
your vehicle using this service. If your vehicle
leaves an approved :zone or enters a forbidden
zone, you will be notified by a push notification
and/or an e-mail. You can set up to five zones
and also ass ign time limits.
Requirement
-You must be verified as the primary user of your
vehicle on myAudi.
You can set on myAudi if you would like to be
notified via push notifications and/or e-mail.
Speed Alert
Applies to vehicles with Audi connect vehicle control
You can set up to two speed limits for your vehi ­
cle using this service . If your vehicle exceeds a set
speed limit, you will be notified by a push notifi­
cation and/or e-mail.
Requirement
- You must be verified as the primary user of your
vehicle on myAudi.
Audi connect vehicle control
{!) Tips
You can set on myAud i if you would like to be
notif ied v ia push notifications and/or e-mail.
Valet Alert
Applies to vehicles with Audi connect vehicle control
If you give your vehicle over to a parking service,
you can set a zone and a speed limit using the
Audi MMI connect app . If the vehicle leaves the
zone or the exceeds the speed limit, you will be
notified by a push notification and/or e-mail.
Requirement
- You must be verified as the primary user of your
vehicle on myAud i.
(D Tips
You can set on myAudi if you would like to be
notified via push notifications and/or e-mail.
Stolen Vehicle Locator
Applies to vehicles with Audi connect vehicle control
This service helps you to track your vehicle if it is
stolen.
Proceed as follows if there is a theft:
.,. Contact the police. You receive a Case ID .
.,. Call the service hotline and give your Case ID .
The service hotline will forward the established data to the police .
@ Tips
You receive the Audi Service hotline number
when you purchase your vehicle.
Online Audi service request
Applies to vehicles with Audi connect vehicle control
Requirement: to be able to use on line Audi serv­
ice request, you must activate the service at
www .audiusa.com/myaudi and select an author­
ized Audi dealer or authorized Audi service facili-
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203

Audi connect vehicle control
Online A udi se rvice request t ransmits serv ice -rel ­
evant data to yo ur selecte d author ized Audi deal­
er or authorized Audi serv ice facility. They will
contact you before yo ur next serv ice appo int­
ment.
(D Tips
You ca n deactivate t he on li ne Au di service re­
quest at www.audiusa.com/myaudi.
204

Emergency call
Introduction
The following functions may be available depend­
ing on the vehicle and the market.
- Emergency
ca ll ¢ page 205.
- Online roads ide ass istance ¢ page 206 .
@ Tips
- The serv ices are provided through a SIM
card installed in the vehicle . The cost of the
call and data connections is included in the
price for the services . Services a re provided
assuming that the cell phone network re­
quired for the installed S IM card is function­
ing and ready to operate. The available serv­
i ces set by Audi AG are only available within
the cell phone network coverage area for
the cell phone service provider selected by
Audi AG.
- You can find what data will be transferred
at www.aud iusa.com.
- These services cannot be deactivated using
the settings in the Infotainment system.
Emergency call
Description
Appl ies to: vehicles with emergency call function
You can request help when in an eme rgency or
dangerous situation using the emergency call
function
l) _ An emergency call is a combination
of data transmission and a phone call. The data
transmission from your vehicle forwards impor­
tant information, such as the vehicle and position
data, to the emergency call center.
1l The av ailabilit y of the serv ices o ffere d d ep end s on t he
c o untry a nd may chang e over t ime.
Emergen cy call
Making an emergency call
App lies to: vehicles with emergency call function
The emergency coll con be mode two different
ways .
Fig. 191 Front head liner: cover for the e mergency call b ut­
ton
Requirement: the L ED @ must be green when
the service is available . The service is not availa ­
ble when the LED is red .
Manual emergency call
Requirement: the ignition must be switched on .
.. Tap the cover (D ¢ fig. 191 to open it .
.. Press the emergency call button. The LED@
blinks green and the emergency call is started.
.. If you press the emergency call button by m is­
take, then press it again immed iately. The
emergency call is canceled .
Automatic emergency call
The vehicle electrical system initiates an auto ­
matic emergency call under certa in circumstan­
ces, for example if an airbag deploys. The LED in
the emergency call button@blinks green . The
emergency call is made . This cannot be cance led.
(D Tips
If the emergency call is canceled due to a
poor connection, then the system automati­
cally tries to connect again.
205

Emergency call
Messages
Applies to: vehicles with emergency call function
1!/1 Emergency call function: malfunction! Re­
stricted functionality . Please conta ct Service
If the indicator lig ht t urns on and the message
appears, yo u can only make an emergency ca ll
wit h rest ric ted f un ct io n. For e xamp le, you ca nnot
call the emergen cy c all ce nte r, bu t da ta m ay st ill
be tra nsmi tted under certa in circ umst ances/
D rive to an a uthorized Audi dea le r or a uth orized
Aud i Service Facility immediately to have the
malfunct ion corrected.
II Emergency call function : malfunction! Fun c­
tion unavailable. Please contact Service
I f t he indi cator lig ht tur ns on and the message
ap pears, yo u can not m ake an eme rge ncy call.
D rive to an a uth o rize d Aud i de aler or auth orized
Aud i Serv ice Facility immedia tely to have t he
malfunct io n corrected .
Online roadside
assistance
Description
Applies to: veh icles with online roadside ass istance
You can request help if you are in an accident or
b reakdow n situation using on line roadside ass is ­
tance
1> . A roads ide assistance call is a comb ina­
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im­ portant information to the A udi service cente r,
such as the veh icle and pos it io n data.
l ) Th e availab ili ty of th e services offered depe nds o n th e
country and may ch an ge over time.
206
· Calling online roadside ass istance
Applies to: vehicles with on line roadside assistance
The roadside assistance call can be made two
differ ent ways.
Fig. 192 Front headliner: roadside assista nce button
Calling roadside assistance manually
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I
.,. Press the bu tton @ ~fig. 192. The LED in t he
but ton turns red. Ro adside ass istance is c alled.
.,. If you press the button @ by mista ke, then
press it again. Or
.,. Select and confirm Cancel or End call in the In-
fotainment system.
Automat ic roadside assistance (Audi incident
assistance)
A minor accident is detected by the veh icle elec­
trical system. You have the option of select ing
betwee n
Call online roadside assistance or Make
emergency call .
.,. Select one of the options and confi rm it by
press ing the control knob.
@ Tips
If t he roadside assistance call is canceled due
to a poor connection, then the call m ust be
made again .