Page 649 of 672
649
SIENNA_OM_OM08007U_(U)
Index
What to do if... (Troubleshooting) .................... 650
Alphabetical index ..................... 655
For vehicles with an Entune Audio Plus or Entune Premium
Audio with Navigation, refer to the “NAVIGATION AND
MULTIMEDIA SYSTEM OWNER’S MANUAL” for information
regarding the equipment listed below.
• Navigation system
• Rear view monitor system (with guide function)
• Audio system
For details about AUTO ACCESS SEAT, refer to the “AUTO
ACCESS SEAT Owner’s Manual”.
Page 650 of 672

650What to do if... (Troubleshooting)
SIENNA_OM_OM08007U_(U)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. (P. 107)
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. ( P. 109)
●Is the key battery weak or depleted? (P. 511)
●Vehicles with a smart key system
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( P. 229)
●Vehicles with a smart key system
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 107, 145)
●Is the child-protector lock set?
The sliding door cannot be opened from inside the vehicle when the lock is
set. Open the sliding door from outside and then unlock the child-protector
lock. (P. 125)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The sliding door cannot be opened
Page 651 of 672

651What to do if... (Troubleshooting)
SIENNA_OM_OM08007U_(U)
●Is the shift lever in P? (P. 225)
●Is the steering wheel unlocked? ( P. 226)
●Is the battery discharged? (P. 590)
●Did you press the engine switch while firmly depressing the brake pedal?
( P. 228)
●Is the shift lever in P? ( P. 228)
●Is the electronic key anywhere detectable inside the vehicle? ( P. 143)
●Is the steering wheel unlocked? (P. 231)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. ( P. 588)
●Is the battery discharged? (P. 590)
●Is the engine switch in the “ON” position (vehicles without a smart key sys-
tem) or IGNITION ON mode (vehicles with a smart key system)?
If you cannot release the shift lever by depressing the brake
pedal with the engine switch in the “ON” position (vehicles without a smart
key system) or IGNITION ON mode (vehicles with a smart key system).
( P. 238)
If you think something is wrong
The engine does not start
(vehicles without a smart key system)
The engine does not start
(vehicles with a smart key system)
The shift lever cannot be shifted from P even if you depress
the brake pedal
Page 652 of 672
652What to do if... (Troubleshooting)
SIENNA_OM_OM08007U_(U)
●Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is removed from the
engine switch. (P. 226)
●Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. ( P. 231)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (P. 184)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (the engine is not operating) for a period of
time. ( P. 230)
The steering wheel cannot be turned after the engine is
stopped
The windows do not open or close by operating the power
window switches
The engine switch is tu rned off automatically
(vehicles with a smart key system)
Page 653 of 672
653What to do if... (Troubleshooting)
SIENNA_OM_OM08007U_(U)
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? (P. 547)
●The brake system warning light is on
Is the parking brake released? (P. 241)
Depending on the situation, other types of warning buzzer may also sound.
( P. 545, 554)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. ( P. 77)
To stop the alarm, turn the engine switch to the “ON” position (vehicles with-
out a smart key system) or IGNITION ON mode (vehicles with a smart key
system) or start the engine.
●Is the message displayed on the multi-information display?
Check the message on the multi-information display. ( P. 554)
A warning buzzer sounds during driving
An alarm is activated and the horn sounds (if equipped)
A warning buzzer sounds when leaving the vehicle
(vehicles with a smart key system)
Page 654 of 672
654What to do if... (Troubleshooting)
SIENNA_OM_OM08007U_(U)
●When a warning light turns on or a warning message is displayed, refer to
P. 545, 554.
●Vehicles with run-flat tires:
Slow down the vehicle, drive with extra caution, and take your vehicle
to the nearest Toyota dealer or authorized tire dealer as soon as possi-
ble to have the tire replaced. ( P. 570)
●Vehicles with a compact spare tire:
Stop the vehicle in a safe place and replace the flat tire with the spare
tire. ( P. 572)
●Try the procedure for when the vehicle becomes stuck in mud, dirt, or
snow. ( P. 597)
A warning light turns on or a warning message is displayed
When a problem has occurred
If you have a flat tire
The vehicle becomes stuck
Page 655 of 672

655Alphabetical index
SIENNA_OM_OM08007U_(U)
Alphabetical index
A/C .................................... 412, 421Air conditioning filter ............. 509
Front automatic air
conditioning system ............ 412
Rear automatic air
conditioning system ............ 421
ABS (Anti-lock Brake System) .................................. 297
Function ................................ 297
Warning light ......................... 546
Warning message ................. 557
Active head restraint ............... 150
Active Torque Control 4WD system ........................... 297
Function ................................ 297
Warning message ......... 561, 562
Air conditioning filter .............. 509
Air conditioning system
Air conditioning filter ............. 509
Front automatic air conditioning system ............ 412
Rear automatic air conditioning system ............ 421 Airbags ....................................... 36
Airbag operating
conditions ............................. 45
Airbag precautions for your child......................... 39
Airbag warning light .............. 546
Correct driving posture ........... 26
Curtain shield airbag operating conditions ............. 46
Curtain shield airbag precautions........................... 39
Front passenger occupant classification syst em ............ 50
General airbag
precautions........................... 39
Locations of airbags ............... 36
Modification and disposal of airbags ............... 44
Side and curtain shield airbags operating
conditions ............................. 46
Side and curtain shield airbags precautions .............. 39
SRS airbag instructions for Canadian owners .......... 639
SRS airbags ........................... 36
A
Page 656 of 672

656Alphabetical index
SIENNA_OM_OM08007U_(U)
AlarmAlarm ...................................... 77
Warning buzzer..................... 545
Anchor brackets ........................ 60
Antenna Smart key system ................. 143
Radio .................................... 341
Anti-lock brake system
(ABS) ...................................... 297Function ................................ 297
Warning light ......................... 546
Warning message ................. 557
Approach warning ................... 271
Armrest ..................................... 448
Assist grips .............................. 449
Audio input
*............................ 327
Audio system
*......................... 322
Antenna ................................ 341
A/V input port
*
Audio input*.......................... 327
Audio visual input
*
AUX port/USB port*............. 327
Blu-ray Disc™
*
CD player*............................ 342
DVD disc
*
DVD player*
HDMI port*
iPod*.................................... 348
MP3/WMA disc
*................... 342
Optimal use
*........................ 339
Portable music player
*......... 357
Radio
*.................................. 340
Rear seat entertainment
system
*
Steering wheel audio switch
*............................... 325
USB memory
*...................... 352
Audio visual input
*
Automatic High Beam ............. 247 Warning message ................. 562
Automatic light control system .................................... 245 Automatic transaxle
Automatic transaxle .............. 233
If the shift lever cannot be
shifted from P ..................... 238
S mode ................................. 236
AUX port
*................................. 327
Auxiliary box ........................... 438
A/V input port
*
Back door ................................. 133
Back-up lights Replacing light bulbs ............ 530
Wattage ................................ 608
Battery Battery checking ................... 492
If the vehicle has discharged battery.............. 590
Preparing and checking before winter ...................... 317
Warning light......................... 545
Warning message................. 559
Blind Spot Monitor (BSM) ....... 309
Bluetooth
®
Audio system*...................... 369
Hands-free system
*
(for cellular phone) ............. 371
Bottle holder ............................ 436
Brake Fluid ...................................... 491
Parking brake ....................... 241
Warning light......................... 545
Warning message......... 558, 562
Brake assist ............................. 297
Break-in tips............................. 195
Brightness control Instrument light control ........... 89
BSM (Blind Spot Monitor) ....... 309 Blind Spot Monitor
function............................... 312
Rear Cross Traffic Alert function............................... 314
B