Page 25 of 382

From inside the vehicle (central
unlocking button) ............................. 83
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 226
USB devices
Connecting to the Media Inter-
face ............................................... 279
V Vanity mirror (in the sun visor) ........ 292
Vehicle
Correct use ...................................... 30
Data acquisition ............................... 31
Display message ............................ 254
Equipment ....................................... 27
Individual settings .......................... 221
Limited Warranty ............................. 31
Loading .......................................... 353
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 367
Maintenance .................................... 28
Operating safety .............................. 29
Parking .......................................... 162
Parking for a long period ................ 164
Pulling away ................................... 148
Raising ........................................... 364
Reporting problems ......................... 30
Securing from rolling away ............ 363
Towing away .................................. 338
Transporting .................................. 340
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 376
Vehicle dimensions ........................... 376
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 370
Vehicle level
Active Body Control ABC ............... 180
AIRMATIC ...................................... 182
Display message ............................ 245
Vehicle tool kit .................................. 327
Video
Operating the DVD ......................... 219 see also Digital Operator's Man-
ual .................................................. 269
Video-AUX
Connecting an external video
source ............................................ 279
VIN
Type plate ...................................... 370
W Warning and indicator lamps
ABS ................................................ 261
Brakes ........................................... 260
Check Engine ................................. 264
Coolant .......................................... 264
Distance warning ........................... 266
ESP ®
.............................................. 261
ESP ®
OFF ....................................... 263
Fuel tank ........................................ 264
General notes ................................ 258
Overview .......................................... 35
Parking brake ................................ 263
PASSENGER AIR BAG ...................... 43
Reserve fuel ................................... 264
Restraint system ............................ 263
Seat belt ........................................ 259
Steering ......................................... 268
Tire pressure monitor .................... 267
Warranty .............................................. 27
Washer fluid
Display message ............................ 257
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 269
Wheel and tire combinations
Tires ............................................... 367
Wheel bolt tightening torque ........... 367
Wheel chock ...................................... 363
Wheels
Changing a wheel .......................... 362
Checking ........................................ 343
Cleaning ......................................... 322
Important safety notes .................. 343
Information on driving .................... 343
Interchanging/changing ................ 362
Mounting a new wheel ................... 366
Mounting a wheel .......................... 363
Removing a wheel .......................... 366 Index 23
Page 26 of 382

Snow chains .................................. 345
Storing ........................................... 363
Tightening torque ........................... 367
Wheel size/tire size ....................... 367
Window curtain air bag
Display message ............................ 238
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 139
Infrared reflective .......................... 311
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 317
Important safety notes .................. 375
Notes ............................................. 375
Windshield wipers
Problem (malfunction) ................... 131
Replacing the wiper blades ............ 129
Switching on/off ........................... 128
Winter driving
Important safety notes .................. 345
Slippery road surfaces ................... 168
Snow chains .................................. 345
Winter operation
Radiator cover ............................... 313
Summer tires ................................. 345
Winter tires
M+S tires ....................................... 345
Wiper blades
Cleaning ......................................... 322
Important safety notes .................. 129
Replacing ....................................... 129
Wooden trim (cleaning instruc-
tions) .................................................. 325
Workshop
see Qualified specialist workshop24
Index
Page 27 of 382

Introduction The printe d Operator's Manual provide s infor-
mation about th e saf e operation of your vehicle.
The Digital Operator's Manual provide s compre-
hensiv e and specifically adapted information on
your vehicle's equipmen t and multimedia sys-
tem. You can call up th e Digital Operator's Man -
ual via th e multimedia system.
i You will no t incur any cost s when calling up
th e Digital Operator's Manual. The Digital
Operator's Manual works without connecting
to th e Internet .
Ther e are three ways to access th e topic s of th e
Digital Operator's Manual: R
Visua l search
The visual search allows you to explor e your
vehicl e "virtually". Starting from either th e
vehicl e exterio r vie w or interio r view, you can
access man y of th e differen t topic s covered
by th e Digital Operator's Manual. To access
th e vehicl e interio r section , select th e "Vehi-
cle interior" view. R
Keywor d search
The keyword search allows you to search for a
keyword by enterin g characters. Further
information can be foun d in th e Digital Oper -
ator's Manual in th e "COMAND " section
under th e "Character entr y (telephony)" key-
word. R
Content s
You can select individual section s in th e con-
tents.
i The Digital Operator's Manual is deactiva-
te d for safet y re ason s w hile driving .
Operation
Calling up the Digital Operator's Man-
ual X
Press th e
Page 28 of 382

Protecting the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to
Page 29 of 382

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts ( Y
page 370).
Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicle operation
Warranty The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions: R
New Vehicle Limited Warranty R
Emission System Warranty R
Emission Performance Warranty R
California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction
results in a condition that is likely to causeService and vehicle operation 27
Introduction Z
Page 30 of 382

death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you
have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction
of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance Always bring the Maintenance Booklet with you
when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf.
Roadside Assistance The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100(Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet. Change of address or change of own-
ership In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada When you are abroad with your vehicle, observe
the following points: R
Service facilities or replacement parts may
not be readily available. R
Lead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter. R
The fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C928
Service and vehicle operation
Introduction
Page 31 of 382

Operating safety
Important safety notes
G WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop. ! There is a risk of damage to the vehicle if: R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road R
you drive too fast over an obstacle, e.g. a
curb, speed bumps or a pothole in the road R
a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declaration of conformity for wireless
vehicle components USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."Operating safety 29
Introduction Z
Page 32 of 382

Diagnostics connection The diagnostic s connection is only intended fo r
th e connection of diagnostic equipmen t at a
qualified specialis t workshop .
G WARNING
If you connec t equipmen t to a diagnostic s
connection in th e vehicle, it may affec t th e
operation of vehicle systems . As a result , th e
operatin g safet y of th e vehicle could be affec -
ted. There is a ris k of an accident.
Only connec t equipmen t to a diagnostic s con-
nection in th e vehicle, whic h is approved fo r
your vehicle by Mercedes-Benz.
G WARNING
Objects in th e driver's footwell can restric t th e
peda l trave l or obstruct a depressed pedal.
The operatin g and road safet y of th e vehicle is
jeopardized. There is a ris k of an accident.
Mak e sur e that all objects in th e vehicle are
stowed correctly, and that they canno t ente r
th e driver's footwell. Install th e floormat s
securely and as specifie d in order to ensur e
sufficien t clearanc e fo r th e pedals. Do no t use
loose floormat s and do no t plac e floormat s on
to p of on e another.
! If th e engin e is switched of f and equipmen t
on th e diagnostic s connection is used , th e
starter battery may discharge.
Connectin g equipmen t to th e diagnostic s con-
nection can lead to emission s monitorin g infor-
mation bein g reset , fo r example. Thi s may lead
to th e vehicle failin g to mee t th e requirements of
th e next emission s test durin g th e main inspec-
tion .
Qualified specialist workshop An authorized Mercedes-Ben z Cente r is a quali-
fie d specialis t workshop . It has th e necessary
specialis t knowledge , tools and qualification s to
correctl y carry out th e wor k require d on your
vehicle. Thi s is especially th e cas e fo r wor k rel -
evant to safety.
Observ e th e note s in th e Maintenance Booklet . Always hav e th e followin g wor k carrie d out at an
authorized Mercedes-Ben z Center:R
wor k relevant to safet yR
servic e and maintenance wor kR
repair wor k R
alterations, installation wor k and modifica-
tion s R
wor k on electronic component s
Correct us eIf you remov e any warnin g stickers , you or oth-
ers could fail to recogniz e certain dangers.
Leave warnin g stickers in position .
Observ e th e followin g information when drivin g
your vehicle: R
th e safet y note s in this manual R
technical dat a fo r th e vehicleR
traffic rule s and regulation sR
laws and safet y standard s pertainin g to moto r
vehicles
Problem s wit h you r vehicleIf you should experience a problem wit h your
vehicle, particularly on e that you believe may
affec t it s saf e operation , we urg e you to contact
an authorized Mercedes-Ben z Cente r immedi-
ately to hav e th e problem diagnosed and recti -
fied. If th e problem is no t resolved to your sat -
isfaction , please discus s th e problem again wit h
an authorized Mercedes-Ben z Cente r or , if nec-
essary, contact us at on e of th e followin g
addresses.
In th e USA
Customer Assistanc e Cente r
Mercedes-Ben z USA, LL C
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation s Departmen t
Mercedes-Ben z Canada, Inc.
98 Vanderhoo f Avenue
Toronto , Ontario M4 G 4C9
Reporting safet y defect s
US A only:30
Operating safety
Introduction