2017 MERCEDES-BENZ S CLASS Owners Manual

Problems with the engine Problem
Possible causes/consequences and P Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics. R
There is a malfunction in the fuel supply.
Before attempting to start the engine again: X
Turn the SmartKey back to position Z in the ignition lock.
or X
Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out. X
Try to start the engine again ( Y
page 146). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts: X
Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged. X
Jump-start the vehicle ( Y
page 335).
If the engine does not start despite attempts to jump-start it: X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high. X
Try to start the engine again.
If the engine still does not start: X
Consult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 316). Observe the warning notes
as you do so and add coolant if necessary. Driving 151
Driving and parking Z

Aut oma tic trans mi ssion
Import ant safety notes
G WARNIN G
If th e engin e spee d is abov e th e idlin g spee d
and you engage transmission position D or R ,
th e vehicl e could pull away suddenly. There is
a ris k of an accident.
When engagin g transmission position D or R ,
always firmly depress th e brak e pedal and do
no t simultaneously accelerate .
G WARNIN G
The automatic transmission switches to neu-
tral position N when you switch off th e engine.
The vehicl e may rol l away. There is a ris k of an
accident.
Afte r switching off th e engine, always switch
to parking position P . Preven t th e parked vehi-
cle from rollin g away by applyin g th e parking
brake.
Hybrid vehicles: mak e sur e that you read th e
separat e Operator' s Manual. Otherwise , you
may no t recogniz e dangers.
DIRECT SELECT lever
Overview of trans mi ssion positions
]
Park position wit h parking loc k
^
Reverse gear
\\
Neutral
[
Drive
The DIRECT SELECT lever is on th e right of th e
steering column . The DIRECT SELECT lever always return s to it s
original position . The curren t transmission posi-
tion P , R , N or D appear s in th e transmission
position display in th e multifunction display
( Y
page 154).
Engaging pa rk position P
! If th e engin e spee d is to o high or th e vehicl e
is moving , do no t shif t th e automatic trans -
mission directl y from D to R , from R to D or
directl y to P . The automatic transmission
could otherwise be damaged.
]
Park position wit h parking loc k^
Reverse gear \\
Neutral [
Drive X
Push th e DIRECT SELECT lever in th e direction
of arrow P .
Engaging pa rk position P automaticallyPark position P is automatically engage d if:R
you switch off th e engin e usin g th e SmartKey
and remove th e SmartKey R
you switch off th e engin e usin g th e SmartKey
or usin g th e Start/Sto p butto n and open th e
driver's door or front-passenger door R
th e driver's door is opened when th e vehicl e is
stationary or drivin g at ver y low spee d and th e
transmission is in position D or R
Under certain conditions, th e automatic trans -
mission shifts automatically to transmission
position P if th e HOLD function or DISTRONI C
PLU S is activated. Observ e th e information on
th e HOLD function ( Y
page 179) and on
DISTRONI C PLU S ( Y
page 174).152
Automatic transmission
Driving an d parking

Engaging reverse gear R
! Only shift the automatic transmission to R
when the vehicle is stationary. X
If the transmission is in position D or N : push
the DIRECT SELECT lever up past the first
point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up past the first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
( Y
page 149).
Shifting to neutral N
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. X
If the transmission is in position D or R : push
the DIRECT SELECT lever up or down to the
first point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically. With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to P automatically.
With the Start/Stop button: if you t hen open
t
he driver's door or the front-passenger door,
the automatic transmission shifts to P automat-
ically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
Using the SmartKey: X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
With the Start/Stop button: X
Remove the Start/Stop button from the igni-
tion lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D X
If the transmission is in position R or N : push
the DIRECT SELECT lever down past the first
point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever down past the first point of resistance.Automatic transmission 153
Driving and parking Z

Transmission position and drive pro-
gram display
All vehicles (except Mercedes-AMG
vehicles) The current transmission position and drive pro-
gram appear in the multifunction display.
C
Transmission positionD
Gear

D Neutral
Do not shift the transmission to N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you to
move the vehicle freely, e.g. to push
it or tow it.
If ESP ®
is deactivated or faulty: shift
the transmission to position N if the
vehicle is in danger of skidding, e.g.
on icy roads.
! Rolling in neutral N can damage
the drive train.
: Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D . This automatic gear shifting
behavior is determined by: R
the selected drive program R
the position of the accelerator pedal R
the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear: R
little throttle: early upshifts R
more throttle: late upshifts Kickdown Use kickdown for maximum acceleration. X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed. X
Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free Rocking the vehicle free by shifting back and
forth between transmission positions D and R
can help to free a vehicle that has become stuck
in mud or snow. The vehicle's engine manage-
ment restricts switching between transmission
positions D and R to speeds up to a maximum of
5 mph (9 km/h). To shift back and forth between
transmission positions D and R , move the
DIRECT SELECT lever up and down past the
point of resistance.
Program selector button
X
All vehicles (except Mercedes-AMG vehi-
cles): press program selector button C to
change the drive program.
The selected drive program appears in the
multifunction display.Automatic transmission 155
Driving an d parking Z

X
Mercedes-AMG vehicles: press program
selector button C repeatedly until the letter
for the desired drive program appears in the
multifunction display.
The program selector button influences: R
the drive program ( Y
page 156)R
the engine management
On Mercedes-AMG vehicles, drive program E is
called drive program C .
The automatic transmission switches to auto-
matic drive program E (drive program C in
Mercedes-AMG vehicles).
All vehicles (except Mercedes-AMG vehi-
cles)
E Economy Comfortable, economical
driving
S Sport Sporty driving style
You can also activate manual drive program M
using the steering wheel paddle shifters
( Y
page 157). In manual drive program M , you
can briefly change gear yourself by using the
steering wheel paddle shifters.
Mercedes-AMG vehicles
C Controlled
Efficiency Comfortable, economical
driving
S Sport Sporty driving style
M Manual Manual gear shifting
Permanent drive program M is only available for
Mercedes-AMG vehicles.
Further information about permanent drive pro-
gram M ( Y
page 158).
You can also activate manual drive program M
using the steering wheel paddle shifters ( Y
page 157). In manual drive program M , you
can briefly change gear yourself by using the
steering wheel paddle shifters.
For further information on the automatic drive
program, see ( Y
page 156).
Steering wheel paddle shifters
You can activate manual drive program M in the
E ( C in AMG vehicles) and S automatic drive
programs using steering wheel paddle shift-
ers C and D ( Y
page 157). In manual drive
program M , you can briefly change gear yourself
by using the steering wheel paddle shifters.
Mercedes-AMG vehicles: you can also activate
manual drive program M with the program
selector button ( Y
page 158). In manual drive
program M , you can permanently change gear
yourself by using the steering wheel paddle
shifters.
Automatic drive program
Automatic drive program E Drive program E (drive program C on Mercedes-
AMG vehicles) is characterized by the following: R
comfort-oriented engine settings. R
optimal fuel consumption resulting from the
automatic transmission shifting up sooner. R
the vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully. R
the vehicle has improved driving stability, for
example on slippery road surfaces. R
the automatic transmission shifting up
sooner. This results in the vehicle being driven
at lower engine speeds and the wheels being
less likely to spin.156
Automatic transmission
Driving and parking

Aut oma tic drive program SDrive program S is characterized by th e follow-
ing : R
sport y engin e settings.R
th e vehicl e pulls away in first gear .R
th e automatic transmission shifts up later.
The fuel consumption possibl y bein g higher
as a result of th e later automatic transmission
shif t points .
Manual drive program M Genera l notesIn this drive program , you can briefl y chang e
gear yourself by usin g th e steering whee l paddl e
shifters. The transmission mus t be in position D .
You can activat e manual drive program M in th e
E ( C in Mercedes-AM G vehicles) and S auto -
matic drive programs.
Mercedes-AMG vehicles: as well as temporar y
drive program M , you can also activat e perma-
nent drive program M . Further information
about permanen t drive program M
( Y
page 158).
Acti va ting X
Shift th e transmission to position D .X
Pull th e lef t or right steering whee l paddl e
shifte r ( Y
page 156).
Manual drive program M is temporarily acti-
vated.
All vehicles (excep t Mercedes-AMG vehi-
cles: )M and the selected gear appear in the
multifunction display.
Shifting gears
If you pull on the left or right steering wheel
paddle shifter, the automatic transmission
switches to manual drive program M for a limi-
ted amount of time. Depending on which steer-
ing wheel paddle shifter is pulled, the automatic
transmission immediately shifts into the next
gear down or up, if permitted. X
To shift up: pull the right-hand steering wheel
paddle shifter ( Y
page 156).
The automatic transmission shifts up to the
next gear.
If the maximum engine speed on the currently
engaged gear is reached and you c ontinue to
ac
celerate, the automatic transmission auto- matically shifts up in order to prevent engine
damage.
Mercedes-AMG vehicles: the automatic
transmission will not shift up to the next gear
when the engine speed is very low. X
To shift down: pull on the left-hand steering
wheel paddle shifter ( Y
page 156).
The automatic transmission shifts down to
the next gear.
If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine damage
by not shifting down.
Automatic down shifting occurs when coast-
ing.
Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The mul-
tifunction display shows the recommended
gear. X
Shift to recommended gear D according to
gearshift recommendation C when shown in
the multifunction display of the instrument
cluster.
Deactivating
If you have activated manual drive program M , it
will remain active for a certain amount of time.
Under certain conditions the minimum amount
of time is extended, e.g. in the case of lateral
acceleration, during an overrun phase or when
driving on steep terrain.
If manual drive program M has been deactiva-
ted, the automatic transmission shifts into the
automatic drive program that was last selected.Automatic transmission 157
Driving and parking Z

You can also deactivate manual drive program
M yourself: X
Pull on the right-hand steering wheel paddle
shifter and hold it in place ( Y
page 156).
or X
Use the DIRECT SELECT lever to switch the
transmission position.
or X
Use the program selector button to change
the drive program ( Y
page 155).
Manual drive program M is deactivated. The
automatic transmission switches to the pre-
viously activated drive program E (drive pro-
gram C on Mercedes-AMG vehicles) or S .
Manual drive program (Mercedes-
AMG vehicles)
General information In this drive program, you can permanently
change gear yourself by using the steering
wheel paddle shifters. The transmission must be
in position D .
Manual drive program M is different from drive
program S with regard to spontaneity, respon-
siveness and smoothness of gear changes.
As well as this permanent drive program M , you
can also activate temporary drive program
M ( Y
page 157).
Switching on the manual drive program In manual drive program M , you can change gear
using the steering wheel paddle shifters if the
transmission is in position D . You can see the
currently selected drive program and which gear
is engaged in the multifunction display. X
Press the program selector button
( Y
page 155) repeatedly until M appears in
the multifunction display.
Upshifting
! In manual drive program M , the automatic
transmission does not shift up automatically even when the engine limiting speed for the
current gear is reached. When the engine lim-
iting speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
C
Gear indicator D
Upshift indicator
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display. X
When message D appears in the multifunc-
tion display, pull on the right-hand steering
wheel paddle shifter.
Downshifting X
Pull the left-hand steering wheel paddle
shifter ( Y
page 156).
The automatic transmission shifts down to
the next gear if this is permissible.
Maximum acceleration X
Pull the left-hand steering wheel paddle
shifter until the transmission selects the opti-
mum gear according to the speed.
If you slow down or stop without shifting down,
the automatic transmission automatically shifts
down.
Switching off the manual drive program X
Press the program selector button
( Y
page 155) repeatedly until C or S appears
in the multifunction display.158
Automatic transmission
Driving and parking