2017 MERCEDES-BENZ GLC COUPE Owner's Manual

Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data need to be transferred during an
Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. You will see the
Roadside Assistance Con‐
nectedmessage in the display. If the Vehicle
Health Check can be started, the RequestforVehicle Diagnostics Received Startvehicle diagnostics?message appears in
the display.
XPress the Yesbutton to confirm the message.
XIf theVehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 127).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins. You
will see the Vehicle Diagnostics Active
message.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle Diagnostics:
Transferring Data...message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(
Ypage 31).
Features295
Stowage and features
Z

Information on Roadside Assistance
(Ypage 28).
Downloading routes
Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see theDo
youwanttostart route guidance? DestinationReceived destination has been savedin "Previous destinations".message on
the multimedia system display.
The route is saved.
XTo start route guidance: selectYes.
An overview of the route is shown in the dis-
play.
If you select No
, the saved route can be called
up later in the navigation menu.
XSelect Start.
Route guidance starts.
Downloaded and saved routes can be called up
again.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information:
Rthe location where the speed limit was excee-
ded
Rthe time at which the speed limit was excee-
ded
Rthe selected speed limit which was exceeded
Geo fencing
Geo fencing allows you to select areas which the
vehicle should not enter or leave. You will be
informed if the vehicle crosses the boundaries
of the selected areas. You can select the way in
which you receive this information beforehand.
Possible options include text message, e-mail or an automated call.
The area can be determined as either a circle or
a polygon with a maximum of ten corners. You
can specify up to ten areas simultaneously. Dif-
ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can trigger an Info call and
notify the customer service representative that
you wish to activate geo-fencing.
Currently inactive areas can be activated by text
message.
Triggering the vehicle alarm
With this function, you can trigger the vehicle's
panic alarm via text message. An alarm sounds
and the exterior lighting flashes. Depending on
the setting, the panic alarm lasts five or ten sec-onds. Afterwards, the alarm switches off.
Garage door opener
General notes
The HomeLink®garage door opener integrated
in the rear-view mirror allows you to operate up
to three different door and gate systems.
Use the integrated garage door opener only on
garage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener, park
the vehicle outside the garage. Do not run the
engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage
296Features
Stowage and features

door opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA:Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free of
charge)
More information on HomeLink
®and/or com-
patible products is also available online at
http://www.homelink.co m.
Notes on the declaration of conformity
(
Ypage 273).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming buttons
Pay attention to the "Important safety notes"
(Ypage 297).
Garage door remote control Ais not included
with the integrated garage door opener.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 127).
XSelect one of buttons ;to? to use to con-
trol the garage door drive.
XTo start programming mode: press and
hold one of buttons ;to? on the integrated
garage door opener.
The garage door opener is in programming
mode. After a short time, indicator lamp :
lights up yellow.
Indicator lamp :lights up yellow as soon as
button ;,=or? is stored for the first time.
If the selected button has already been pro-
grammed, indicator lamp :will only light up
yellow after ten seconds have elapsed.
XRelease button ;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards but-
tons ;to? on the rear-view mirror at a dis-
tance of 2 to 8 in (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green: pro-
gramming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The rolling code
must be synchronized (
Ypage 298).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote control
A and the rear-view mirror.
The required distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Features297
Stowage and features
Z

Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(Ypage 297).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you will
need to use the programming button on the door
drive control panel. The programming button
may be located in different places depending on
the manufacturer. It is usually located on the
door drive unit on the garage ceiling.
Familiarize yourself with the garage door drive
operating instructions, for example under "Pro-
gramming additional remote controls", before
carrying out the following steps.
Your vehicle must be within reach of the garage
door or gate opener drive. Make sure that nei-
ther your vehicle nor any persons/objects are
present within the sweep of the door or gate.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 127).
XGet out of the vehicle.
XPress the programming button on the door
drive unit.
Usually, you now have 30 seconds to initiate
the next step.
XGet into the vehicle.
XPress previously programmed button ;,=
or ? on the integrated garage door opener
repeatedly and in quick succession until the
door closes.
The rolling code synchronization is then com-
plete.
Notes on programming the remote con-
trol
Canadian radio frequency laws require a "break" (or interruption) of the transmission signals
after broadcasting for a few seconds. Therefore,
these signals may not last long enough for the
integrated garage door opener. The signal is not
recognized during programming. Comparable
with Canadian law, some U.S. garage door open-
ers also feature a "break". Proceed as follows:
Rif you live in Canada.
Rif you have difficulties programming the
garage door opener (regardless of where you
live) when using the programming steps.
XPress and hold one of buttons
;to? on the
integrated garage door opener.
After a short time, indicator lamp :lights up
yellow.
XRelease the button.
Indicator lamp :flashes yellow.
XPress button Bof garage door remote con-
trol Afor two seconds, then release it for two
seconds.
XPress button Bof the remote control A
again and hold for two seconds.
XRepeat this sequence on button Bof remote
control Auntil indicator lamp :lights up
green.
When indica tor l
amp:lights up green: pro-
gramming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is to
synchronize the rolling code.
XRelease button Bof remote control Aof the
garage door drive.
If indicator lamp :lights up red: repeat the
programming process for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote control
A and the rear-view mirror.
The required distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Problems when programming
If you are experiencing problems programing
the integrated garage door opener on the rear-
view mirror, take note of the following instruc-
tions:
RCheck the transmitter frequency used by
garage door drive remote control Aand
whether it is supported. The transmitter fre-
quency can usually be found on the back of
remote control Afor the garage door drive.
298Features
Stowage and features

The garage door opener is compatible with
devices which operate in the frequency range
of 280 to 433 MHz.
RReplace the batteries in garage door remote
controlA. This increases the likelihood that
garage door remote control Awill transmit a
strong and precise signal to the integrated
garage door opener.
RWhen programming, hold remote control A
at varying distances and angles and from but-
tons ;to? which you are programming. Try
various angles at a distance between 2and
8 inches (5to 20 cm) or at the same angle but
at varying distances.
RIf another remote control Ais available for
the same garage door drive, repeat the same
programming steps with this remote control
A. Before performing these steps, make sure
that new batteries have been installed in
garage door drive remote control A.
RNote that some remote controls only transmit
for a limited amount of time (the indicator
lamp on the remote control goes out). Press
buttonBon remote control Aagain before
transmission ends.
RAlign the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door
After it has been programmed, the integrated
garage door opener performs the function of the
garage door system remote control. Please also
read the operating instructions for the garage
door system.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 127).
XPress button ;,=or? which you pro-
grammed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp :lights up green.
Garage door system with a rolling code: indi-
cator lamp :flashes green.
The transmitter will transmit a signal as long
as the button is pressed. The transmission is
halted after a maximum of ten seconds and
indicator lamp :lights up yellow.
XPress button ;,=or? again if necessary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling the
vehicle.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 127).
XPress and hold buttons ;and ?.
The indicator lamp initially lights up yellow
and then green.
XRelease buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
Floormats
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
XSlide the relevant seat back.
XTo install: place the floormat in the footwell.
XPress studs :onto retainers ;.
XTo remove:pull the floormat off retainers ;.
XRemove the floormat.
Features299
Stowage and features
Z

Engine compartment
Hood
Important safety notes
GWARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
GWARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
Opening the hood
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
!Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood.
XMake sure that the windshield wipers are
turned off.
XPull release lever :on the hood.
The hood is released.
300Engine compartment
Maintenance and care

XReachint oth egap, pull hoo dcatch handle ;
up and lift th ehood.
If you lift th ehoo dby approximately 15 in
(40 cm), th ehoo dis opened and held open
automatically by th egas-filled strut .
Closing the hood
XLowerth ehoo dand let it fall from aheight of
approximately 8in (20 cm).
XChec kthat th ehoo dhas engage dproperly.
If th ehoo dcan be raised slightly, it is no t
properly engaged. Open it again and close it
wit h a littlemor eforce .
Radiator
Do no tcover up th eradiator, suc has wit h a
thermal mat or insec tprotection cover .Other -
wise, th evalue sof th eEuropean on-board diag-
nostics may be affected. Some of these read -
ing sare require dby law and mus tbe accurat eat
all times .
Engine oil
Important safety notes
GWARNIN G
Certain component sin th eengin ecompart-
ment, suc has th eengine, radiato rand part s
of th eexhaust system, can become ver yhot .
Workin gin th eengin ecompartmen tposes a
ris kof injury.
Wher epossible, let th eengin ecool down and
touch only th ecomponent sdescribe din th e
following.
GWARNIN G
The engin ecompartmen tcontain smoving
components. Certain components, suc has
th eradiato rfan ,may continu eto run or start
again suddenly when th eignition is off .There
is aris kof injury.
If you need to do any wor kinside th eengin e
compartment:
Rswitch off th eignition
Rnever reac hint oth earea wher ethere is a
ris kof danger from moving components,
suc has th efan rotation area
Rremove jewelr yand watches
Rkeep items of clothing and hair ,for exam-
ple, away from moving part s
GWARNING
If engin eoil comes int ocontact wit hhot com-
ponents in th eengin ecompartment, it may
ignite. There is aris kof fir eand injury.
Mak esur ethat engin eoil is no tspilled next to
th efiller neck .Let th eengin ecool down and
thoroughly clean th eengin eoil off th ecom-
ponents before starting th eengine.
GWARNIN G
Opening th ehoo dwhen th eengin eis over-
heated or when there is afir ein th eengin e
compartmen tcould expos eyou to hot gase s
or other servic eproducts .There is aris kof
injury.
Let an overheate dengin ecool down before
opening th ehood. If there is afir ein th e
engin ecompartment, keep th ehoo dclosed
and contact th efir edepartment.
General notes
Dependin gon your driving style, th evehicl e
consumes up to 0. 9US qt (0. 8l) of oil per
60 0mile s(1000 km). The oil consumption may
be higher than this when the vehicle is new or if
you frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may be
in a different location.
Engine compartment301
Maintenance and care
Z

When checking the oil level:
Rpark the vehicle on a level surface
Rthe engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature
Rif the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait approximately 30 minutes before carrying out the measurement
Checking the oil level using the oil dip-
stick
Check the oil level with the oil dipstick (exam-
ple)
XPull oil dipstick :out of the dipstick guide
tube.
XWipe off oil dipstick :.
XSlowly slide dipstick :into the guide tube to
the stop, and take it out again after approx-
imately three seconds.
If the level is between MIN mark =and MAX
mark ;, the oil level is correct.
XIf the oil level has dropped to MIN mark =or
below, add 1.1 US qt (1.0 l)of engine oil.
Adding engine oil
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Use only engine oils and oil filters that are
approved for vehicles with a service system. A list of the engine oils and oil filters that have
been tested and approved in accordance with
Mercedes-Benz Specifications for Service
Products is available at any authorized
Mercedes-Benz Center. The following cause engine failure or damage
to the exhaust system:
RUse of engine oils and oil filters that have
not been expressly approved for the service
system
RReplacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired
RUse of engine oil additives
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
Add engine oil (example)
XTurn cap :counter-clockwise and remove it.
XAdd engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 l)of engine
oil.
XReplace cap :on the filler neck and tighten
clockwise.
Ensure that the cap locks into place securely.
XCheck the oil level again with the oil dipstick
(Ypage 302).
Further information on engine oil (
Ypage 361).
Additional service products
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
302Engine compartment
Maintenance and care