2017 MERCEDES-BENZ GLC COUPE maintenance

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehi-
cle before driving. For your own safety and a
longer vehicle life, follow the instructions and
warning notices in this Operator's Manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
RModel
ROrder
RCountry specification
RAvailability
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
Your Operator's Manual:
Digital form inside the vehicle
The Digital Operator's Manual provides
comprehensive and specifically adapted
information on your vehicle's equipment
and multimedia system. It contains infor-
mative animations, individual language
settings and an intuitive search function.
Booklet inside the vehicle
In addition to this manual and the afore-
mentioned digital media, you also have the
option to obtain a comprehensive printed
version of the Supplement for your multi-
media system from your authorized
Mercedes-Benz Center.
Digital form via the Internet
The Operator's Manual on the Internet pro-
vides easy access to all information
regarding your vehicle and multimedia sys-
tem. It also provides helpful animations,
interesting background information and a
wide array of search options.
Digital form as an App
Using the Mercedes-Benz Guides App, you
can view all the information on your vehicle
and multimedia system via mobile Internet
or download it independently of network
access. Available for smartphones or tab-
lets.
Please note that the Mercedes-Benz Guides App
may not yet be available in your country.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2535841602
É2535841602?ËÍ

Maintenance and care......................300
Engine compartment ........................... 300
ASSYST PLUS ...................................... 304
Care ..................................................... 305
Breakdown assistance .....................313
Where will I find...? .............................. 313
Flat tire ................................................ 315
Battery (vehicle) .................................. 319
Jump-starting ....................................... 322
Towing and tow-starting ...................... 324
Fuses ...................................................3 27
Wheels and tires............................... 330
Important safety notes ........................ 330
Operation ............................................ 330
Winter operation .................................. 332
Tire pressure ....................................... 333
Loading the vehicle .............................. 340
All about wheels and tires ................... 343
Changing a wheel ................................ 350
Wheel/tire combination ......................3 54
Technical data................................... 356
Information regarding technical data ... 356
Vehicle electronics .............................. 356
Identification plates .............................3 57
Service products and filling capaci-
ties ...................................................... 358
Vehicle data ......................................... 364
Trailer tow hitch ................................... 365
Contents3

Bag hook............................................ 279
Ball coupling
Installing ........................................ 199
Removing ....................................... 201
BAS (Brake Assist System) ................. 64
BAS PLUS with Cross-Traffic Assist
(Brake Assist PLUS with Cross-
Traffic Assist)
Function/notes ................................ 65
Important safety notes .................... 65
Battery (SmartKey)
Checking .......................................... 79
Important safety notes .................... 79
Replacing ......................................... 79
Battery (vehicle)
Charging ........................................ 321
Display message ............................ 236
Important safety notes .................. 319
Jump starting ................................. 322
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 216
Display message ............................ 241
Notes/function .............................. 188
see Active Blind Spot Assist
Blootooth
®
Connecting a different mobile
phone ............................................ 271
BlueTEC
see DEF
Bluetooth
®
Searching for a mobile phone ........ 270
see also Digital Operator's Man-
ual .................................................. 263
Telephony ...................................... 270
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 228
Notes ............................................. 362
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 228
Brakes
ABS .................................................. 64 Adaptive Brake Assist ...................... 68
BAS .................................................. 64
BAS PLUS with Cross-Traffic
Assist ............................................... 65
Brake fluid (notes) ......................... 362
Display message ............................ 223
EBD .................................................. 72
Hill start assist ............................... 131
HOLD function ............................... 166
Important safety notes .................. 154
Maintenance .................................. 155
Parking brake ................................ 150
Riding tips ...................................... 154
Warning lamp ................................. 253
Breakdown
Where will I find...? ........................ 313
see Flat tire
see Towing away
Brightness contro l (
instrument
cluster lighting) ................................... 34
Buttons on the steering wheel ......... 204
C
California
Important notice for retail cus-
tomers and lessees .......................... 27
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 267
Calling up the climate control
menu
Multimedia system ........................ 268
Camera
see 360° camera
see Rear view camera
Car
see Vehicle
Care
360° camera ................................. 310
Car wash ........................................ 305
Carpets .......................................... 312
Display ........................................... 310
Exhaust pipe .................................. 310
Exterior lights ................................ 309
General notes ................................ 305
Interior ........................................... 310
6Index

Trailer couplingsee Towing a trailer
Trailer loads and drawbar nose-
weights ...............................................2 01
Trailer towing
Active Blind Spot Assist ................. 194
Active Lane Keeping Assist ............ 197
Blind Spot Assist ............................ 190
Permissible trailer loads and
drawbar noseweights ..................... 201
Transfer case ..................................... 143
Transmission
Display message ............................ 248
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) ...............2 19
Transmission position display ......... 137
Transporting the vehicle .................. 326
Trim pieces (cleaning instruc-
tions) ..................................................3 11
Trip computer (on-board com-
puter) ..................................................2 08
Trip odometer
Calling up ....................................... 207
Resetting (on-board computer) ...... 209
Trunk
see Cargo compartment
Trunk load (maximum) ......................364
Turn signals
Display message ............................ 234
Replacing bulbs (front) ................... 114
Switching on/off ........................... 109
Two-way radio
Frequencies ................................... 356
Installation ..................................... 356
Transmission output (maximum) .... 356
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 83
From inside the vehicle (central
unlocking button) .............................8 2USB devices
Connecting to the Media Inter-
face .............................................. .272
V
Vanity mirror (in the sun visor) ........285
Vehicle
Correct use ...................................... 30
Data acquisition ............................... 31
Display message ............................ 247
Electronics ..................................... 356
Equipment ....................................... 27
Individual settings .......................... 215
Limited Warranty .............................3 1
Loading .......................................... 340
Locking (in an emergency) ............... 83
Locking (SmartKey) .......................... 76
Lowering ........................................ 354
Maintenance .................................... 28
Operating safety .............................. 29
Operation outside the USA/
Canada ............................................ 28
Parking .......................................... 149
Parking for a long period ................ 152
Pulling away ................................... 130
Raising ........................................... 351
Reporting problems ......................... 30
Securing from rolling away ............ 351
Technical data ............................... 356
Towing away .................................. 324
Transporting .................................. 326
Unlocking (in an emergency) ........... 83
Unlocking (SmartKey) ...................... 76
Vehicle data ................................... 364
Vehicle data
Dimensions .................................... 364
Vehicle emergency locking ................ 83
Vehicle identification number
see VIN
Vehicle identification plate .............. 357
Vehicle level
AIR BODY CONTROL ...................... 168
Display message ............................ 239
Video
Operating the DVD ......................... 212
see also Digital Operator's Man-
ual .................................................. 263
Index23

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 357).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the substantial defect or malfunction can result in death or serious injuries for the
Service and vehicle operation27
Introduction
Z

vehicle occupants while driving and this
defect has already been repaired at least
twice and Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or malfunction, though less seri- ous than (1) above, has already been
repaired at least four times and Mercedes-
Benz has been informed in writing of the
necessity of a repair.
(3) the vehicle cannot be used for longer than 30 calendar days because of repair work
resulting from this or other substantial
defects or malfunctions.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
Always bring the Maintenance Booklet with you when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100(Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please sendus the "Notification of Address Change" in the Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observe
the following points:
RService facilities or replacement parts may
not be readily available.
RLead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
28Service and vehicle operation
Introduction

Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road
Ra heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declaration of conformity for wireless
vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Operating safety29
Introduction
Z

Diagnostics connection
The diagnosticsconnection is only intended fo r
th econnection of diagnostic equipmen tat a
qualified specialis tworkshop .
GWARNING
If you connec tequipmen tto adiagnostic s
connection in th evehicle, it may affec tth e
operation of vehicle systems .As aresult ,th e
operatin gsafet yof th evehicle could be affec -
ted. There is aris kof an accident.
Only connec tequipmen tto adiagnostic scon-
nection in th evehicle, whic his approved fo r
your vehicle by Mercedes-Benz.
GWARNING
Objects in th edriver's footwell can restric tth e
peda ltrave lor obstruct adepressed pedal.
The operatin gand road safet yof th evehicle is
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicle are
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormat s
securely and as specifie din order to ensur e
sufficien tclearanc efo rth epedals. Do no tuse
loose floormat sand do no tplac efloormat son
to pof on eanother.
!If th eengin eis switched of fand equipmen t
on th ediagnostic sconnection is used ,th e
starter battery may discharge.
Connectin gequipmen tto th ediagnostic scon-
nection can lead to emission smonitorin ginfor-
mation bein greset ,fo rexample. Thi smay lead
to th evehicle failin gto mee tth erequirements of
th enext emission stest durin gth emain inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .Always hav
eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .
Observ eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rtechnical dat afo rth evehicle
Rtraffic rule sand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
affec tit s saf eoperation ,we urg eyou to contact
an authorized Mercedes-Ben zCente rimmedi-
ately to hav eth eproblem diagnosed and recti -
fied. If th eproblem is no tresolved to your sat -
isfaction ,please discus sth eproblem again wit h
an authorized Mercedes-Ben zCente ror ,if nec-
essary, contact us at on eof th efollowin g
addresses.
In th eUSA
Customer Assistanc eCente r
Mercedes-Ben zUSA, LL C
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation sDepartmen t
Mercedes-Ben zCanada, Inc.
98 Vanderhoo fAvenue
Toronto ,Ontario M4 G4C9
Reporting safet ydefect s
USAonly:
30Operating safety
Introduction