2017 MERCEDES-BENZ GLC COUPE Owner's Manual

Only deactivate ESP®in the situations descri-
bed in the following.
!Avoid spinning the driven wheels for an
extended period with ESP®deactivated. You
could otherwise damage the drivetrain.
In the following situations, it may be better to
activate SPORT handling mode or deactivate
ESP
®:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
Ron specially designated roads when the vehi-
cle's own oversteering and understeering
characteristics are desired
Spinning the wheels results in a cutting action
which provides better grip.
Driving in SPORT handling mode or without
ESP
®requires an extremely qualified and expe-
rienced driver.
iActivate ESP®as soon as the situations
described above no longer apply. ESP®will
otherwise not be able to stabilize the vehicle if
the vehicle starts to skid or a wheel starts to
spin.
Deactivating/activating ESP®
XTo activate SPORT handling mode: briefly
press button :.
The M SPORT handling mode warning
lamp in the instrument cluster lights up. The
SPORT handling mode
message appears in
the multifunction display.
XTo deactivate SPORT handling mode:
briefly press button :.
The M SPORT handling mode warning
lamp in the instrument cluster goes out.
XTo deactivate ESP®: press button :until
the å ESP®OFF warning lamp lights up in
the instrument cluster.
The ÷ OFF
message appears in the multi-
function display.
XTo activate ESP®: briefly press button :.
The å ESP®OFF warning lamp in the
instrument cluster goes out. The ÷ON
message appears in the multifunction display.
Characteristics of activated SPORT han-
dling mode
If SPORT handling mode is activated and one or
more wheels start to spin, the ÷ESP®warn-
ing lamp in the instrument cluster flashes. ESP®
only stabilizes the vehicle to a limited degree.
When SPORT handling mode is activated:
RESP®only improves driving stability to a limi-
ted degree.
RTraction control is still activated.
REngine torque is no longer limited and the
drive wheels are able to spin.
RESP®still provides support when you brake
firmly.
Characteristics when ESP®is deactivated
If ESP®is deactivated and one or more wheels
start to spin, the ÷ESP®warning lamp in the
instrument cluster does not flash. In such situa-
tions, ESP
®will not stabilize the vehicle.
If you deactivate ESP®:
RESP®no longer improves driving stability.
REngine torque is no longer limited and the
drive wheels are able to spin.
RTraction control is still activated.
RCOLLISION PREVENTION ASSIST is no longer
available; nor is it activated if you brake firmly
with assistance from ESP
®.
RPRE-SAFE®is no longer available, nor is it
activated if you brake firmly and ESP®inter-
venes.
RPRE-SAFE®Brake is no longer available, it is
also not activated if you brake firmly and ESP®
intervenes.
RESP®still provides support when you brake
firmly.
Driving safety systems71
Safety
Z

ESP®trailer stabilization
General information
If your vehicle/trailer combination begins to
swerve, ESP®assists you in this situation. ESP®
slows the vehicle down by braking and limiting
the engine output until the vehicle/trailer com-
bination has stabilized.
Important safety notes
GWARNING
If road and weather conditions are poor,
trailer stabilization will not be able to prevent
the vehicle/trailer combination from swerv-
ing. Trailers with a high center of gravity can
tip over before ESP
®can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
If your vehicle with trailer (vehicle/trailer com-
bination) begins to lurch, you can only stabilize
the vehicle/trailer combination by depressing
the brake firmly.
ESP
®trailer stabilization is active above speeds
of approximately 40 mph (65 km/h).
ESP
®trailer stabilization does not work if ESP®
is deactivated or malfunctioning.
Crosswind Assist
General information
Strong crosswind gusts can impair the ability of
your vehicle to drive straight ahead. The cross-
wind driving assistance function integrated in
ESP
®noticeably reduces these impairments.
ESP®intervenes automatically according to the
direction and intensity of the crosswinds affect-
ing your vehicle.
ESP
®intervenes with stabilizing braking to
assist you in keeping the vehicle in the lane.
Crosswind Assist is active at vehicle speeds
above 50 mph (80 km/h) when driving straight
ahead or cornering gently.
Important safety notes
Crosswind Assist does not work if ESP®is
switched off or deactivated because of a mal-
function.
EBD (electronic brake force distribu-
tion)
General information
EBD monitors and controls the brake pressure
on the rear wheels to improve driving stability
while braking.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 64).
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (
Ypage 254) as well as display
messages (Ypage 225).
ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety and
offers increased braking comfort. In addition to
the braking function, ADAPTIVE BRAKE also has
the HOLD function (
Ypage 166) and hill start
assist (Ypage 131).
PRE-SAFE®Brake
General information
PRE-SAFE®Brake can help you to minimize the
risk of a collision with a vehicle ahead or a
pedestrian, and reduce the effects of such a
collision. If PRE-SAFE
®Brake has detected a risk
of collision, you will be warned visually and
acoustically as well as by automatic braking.
iPay attention to the important safety notes
in the "Driving safety systems" section
(
Ypage 64).
PRE‑ SAFE
®Brake is only available in vehicles
with the Driving Assistance Plus package.
72Driving safety systems
Safety

For PRE-SAFE®Brake to assist you when driving,
the radar sensor system and the camera system
must be switched on and be operational.
With the help of the radar sensor system and the
camera system, PRE-SAFE
®Brake can detect
obstacles that are in front of your vehicle for an
extended period of time.
In addition, pedestrians in the path of your vehi-
cle can be detected.
PRE-SAFE
®Brake detects pedestrians using
typical characteristics such as the body con-
tours and posture of a person standing upright.
iObserve the restrictions described in the
"Important safety notes" section
(
Ypage 73).
Important safety notes
GWARNING
PRE-SAFE
®Brake will initially brake your vehi-
cle by a partial application of the brakes if a
danger of collision is detected. There may be
a collision unless you brake yourself. Even
after subsequent full application of the brakes
a collision cannot always be avoided, partic-
ularly when approaching at too high a speed.
There is a risk of an accident.
Always apply the brakes yourself and try to
take evasive action, provided it is safe to do
so.
In the event of a partial application of the brakes,
the vehicle is braked with up to 50% of the full
braking pressure.
GWARNING
PRE-SAFE
®Brake cannot always clearly iden-
tify objects and complex traffic conditions.
In these cases, PRE-SAFE
®Brake may:
Rgive an unnecessary warning and then
brake the vehicle
Rnot give a warning or intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE
®Brake warns you. Terminate the
intervention in a non-critical driving situation.
GWARNING
PRE-SAFE
®Brake cannot always clearly iden-
tify people, especially if they are moving. In
these cases, PRE-SAFE
®Brake cannot inter-
vene. There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE
®Brake warns you.
In order to maintain the appropriate distance to
the vehicle in front and thus prevent a collision,
you must apply the brakes yourself.
GWARNING
PRE-SAFE
®Brake does not react:
Rto small people, e.g. children
Rto animals
Rto oncoming vehicles
Rto crossing traffic
Rwhen cornering
As a result, PRE-SAFE
®Brake may neither
give warnings nor intervene in all critical sit-
uations. There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
In the event of snowfall or heavy rain, the rec-
ognition can be impaired.
Recognition by the radar sensor system is also
impaired if:
Rthere is dirt on the sensors or anything else
covering the sensors
Rthere is interference by other radar sources
Rthere are strong radar reflections, for exam-
ple in parking garages
Ra narrow vehicle is traveling in front, e.g. a
motorbike
Ra vehicle is traveling in front on a different line
relative to the center of your vehicle
Recognition by the camera system is also
impaired in the event of:
Rdirt on the camera or if the camera is covered
Rglare on the camera system, e.g. from the sun
being low in the sky
Driving safety systems73
Safety
Z

Rdarkness
Ror if:
-pedestrians move quickly, e.g. into the path
of the vehicle
-the camera system no longer recognizes a
pedestrian as a person due to special cloth-
ing or other objects
-a pedestrian is concealed by other objects
-the typical outline of a pedestrian is not
distinguishable from the background
Following damage to the front end of the vehicle,
have the configuration and operation of the
radar sensors checked at a qualified specialist
workshop. This also applies to collisions at slow
speeds where there is no visible damage to the
front of the vehicle.
Following damage to the windshield, have the
configuration and operation of the camera sys-
tem checked at a qualified specialist workshop.
Function
XTo activate/deactivate: activate or deacti-
vate PRE-SAFE®Brake in the on-board com-
puter (Ypage 215).
If the PRE-SAFE®Brake is not activated, the
æ symbol appears in the multifunction dis-
play.
Starting at a speed of around 4 mph (7 km/h),
this function warns you if you are rapidly
approaching a vehicle in front. An intermittent
warning tone will then sound and the ·dis-
tance warning lamp will light up in the instru-
ment cluster.
XBrake immediately to defuse the situation.
or
XTake evasive action provided it is safe to do
so.
PRE-SAFE
®Brake can also brake the vehicle
automatically under the following conditions:
Rthe driver and front passenger have their seat belts fastened
Rthe vehicle speed is between approximately
4 mph (7 km/h) and 124 mph (200 km/ h)
At speeds of up to approximately 44 mph
(70 km/h), PRE-SAFE
®Brake can also detect:
Rstationary objects in the path of your vehicle,
e.g. stopped or parked vehicles
Rpedestrians in the path of your vehicle
iIf there is an increased risk of a collision,
preventive passenger protection measures
(PRE-SAFE
®) are triggered (Ypage 56).
If the risk of collision with the vehicle in front
remains and you do not brake, take evasive
action or accelerate significantly, the vehicle
may perform automatic emergency braking, up
to the point of full brake application. Automatic emergency braking is not performed until imme-
diately prior to an imminent accident.
Yo u ca
n prevent the intervention of the PRE-
SAFE®Brake at any time by:
Rdepressing the accelerator pedal further.
Ractivating kickdown.
Rreleasing the brake pedal
The braking action of PRE-SAFE®Brake is ended
automatically if:
Ryou maneuver to avoid the obstacle.
Rthere is no longer a risk of collision.
Ran obstacle is no longer detected in front of
your vehicle.
STEER CONTROL
General information
STEER CONTROL helps you by transmitting a
noticeable steering force to the steering wheel
in the direction required for vehicle stabilization.
This steering assistance is provided in particular if:
Rboth right wheels or both left wheels are on a
wet or slippery road surface when you brake
Rthe vehicle begins to skid
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 64).
No steering support is provided from STEER
CONTROL, if:
RESP®is deactivated
RESP®is malfunctioning
Rthe steering is malfunctioning
If ESP®is malfunctioning, you will be assisted
further by the electrical power steering.
74Driving safety systems
Safety

Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
XTo activate with the SmartKey:remove the
SmartKey from the ignition lock.
XTo activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp :flashes. The alarm system
is armed after approximately ten seconds.
XTo disarm: unlock the vehicle with the Smart-
Key or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button.
The SmartKey must be in the vehicle. A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe tailgate
Rthe hood
XTo stop the alarm with the SmartKey:
press the
%or& button on the Smart-
Key.
The alarm is stopped.
or
XRemove the Start/Stop button from the igni-
tion lock (Ypage 128).
XInsert the SmartKey into the ignition lock.
The alarm is stopped.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is stopped.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
The alarm is stopped.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
iIf the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text
message or data connection.
The emergency call system sends a message
or establishes a data connection provided
that:
Ryou have subscribed to the mbrace service.
Rthe mbrace service has been activated
properly.
Rthe necessary mobile phone network is
available.
Protection against theft75
Safety
Z

SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart- Key. Vehicles with KEYLESS-GO start function:
do
not keep the SmartKey in the cargo compart-
ment. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
SmartKey functions
:& Locks the vehicle
;FOpens/closes the tailgate
=%Unlocks the vehicle
XTo unlock centrally: press%button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Rprotection against theft is reactivated.
XTo lock centrally: press the&button.
The SmartKey centrally locks and unlocks the
following components:
Rthe doors
Rthe tailgate
Rthe fuel filler flap
The turn signals flash once when unlocking and
three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated via the
76SmartKey
Opening and closing

multimedia system; see the Digital Operator's
Manual.
You will receive visual and acoustic locking con-
firmation if all components were able to be
locked.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the SmartKey;
see the Digital Operator's Manual.
XTo open the tailgate automatically from
outside the vehicle:press and hold theF
button until the tailgate opens.
XTo close the tailgate automatically from
outside the vehicle: if the SmartKey is loca-
ted in the immediate vicinity of the vehicle,
press the Fbutton on the SmartKey.
When the tailgate closes you can then release
the button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle (
Ypage 129).
Locking/unlocking centrally
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
& button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
XTo unlock the vehicle: touch the inner sur-
face of the door handle.
XTo lock the vehicle: touch sensor surface :
or ;.
Make sure that you do not touch the inner
surface of the door handle.
XConvenience closing feature: touch
recessed sensor surface ;for an extended
period.
Further information on the convenience clos-
ing feature (
Ypage 90).
XTo unlock the tailgate: push the top of star
on the tailgate.
Deactivating and activating
If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby
conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby.
XTo deactivate: press the&button on the
SmartKey twice in rapid succession.
The battery check lamp (
Ypage 79) of the
SmartKey flashes twice briefly and lights up
once, then KEYLESS-GO is deactivated.
XTo activate: press any button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again.
SmartKey77
Opening and closing
Z

KEYLESS-GOstart function
Gene ral notes
Bear in min dthat th eengin ecan be started by
any of th evehicl eoccupant sif there is aSmart -
Key in th evehicl e (
Ypage 129).
Changing the settings ofthe locking
system
You can chang eth esetting sof th elocking sys-
tem. This mean sthat only th edriver's door and
th efuel filler flap are unlocke dwhen th evehicl e
is unlocked. This is useful if you frequentl ytravel
alone.
XTo change th esetting: press and hold down
th e% and& buttons simultaneousl y
for approximately six seconds until th ebat -
tery chec klamp (
Ypage 79) flashes twice .
If th esetting of th elocking system is changed
within th esignal range of th evehicle, pressing
th e& or% button:
Rlocks or
Runlocks th evehicl e
The SmartKey no wfunction sas follows :
XTo unlock: press the% buttononce .
XTo unlock centrally: press the% button
twice .
XTo lock: press the& button.
XTo restor eth efactory settings: press and
hold th e% and& buttons simultane -
ousl yfor approximately six seconds until th e
battery chec klamp (
Ypage 79) flashes
twice .
The KEYLESS-GO function scan be changed as
follows :
XTo unlock th edriver's door :touch th einner
surfac eof th edoor handle on th edriver's
door .
XTo unlock centrally: touch theinner surfac e
of th edoor handle on th efront-passenger
door or there
ar door .
XTo lock centrally: touch theouter sensor
surfac eon on eof th edoor handles .
Mechanical key
Gene ral notes
If th evehicl ecan no longer be locke dor
unlocke dwit hth eSmartKey or KEYLESS-GO ,
use th emechanical key.
If you use th emechanical ke yto unloc kand
open th edriver's door ,th eanti-thef talarm sys-
te m will be triggered .Switc hoff th ealarm
(
Ypage 75) .
If you unloc kth evehicl eusin gth emechanical
key, th efuel filler flap will no tbe unlocke dauto -
matically.
XTo unlock th efuel filler flap: insert the
SmartKey int oth eignition lock.
Removing the mechanical key
XPush release catch :in th edirection of th e
arrow and at th esam etime remove mechan -
ical ke y; from th eSmartKey.
Fo rfurther information about :
RLocking/unlocking thedriver's door
(Ypage 83 )
RUnlocking th etailgat e (Ypage 88 )
Inserting the mechanical key
XPush mechanical ke y; completely int oth e
SmartKey until it engage sand release
catch :is bac kin it sbasic position .
78SmartKey
Opening and closing