2017 MERCEDES-BENZ GLA SUV Owners Manual

A Neutral
Do not shift the transmission to
i
while driving. The automatic trans-
mission could otherwise be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you to
move the vehicle freely, e.g. to push
it or tow it.
If ESP ®
is deactivated or faulty: shift
the transmission to position iif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position korh,
the automatic transmission shifts to
i automatically.
! Coasting in neutral
imay
cause damage to the drive train. 7 Drive
The automatic transmission changes
gear automatically. All forward gears
are available. Driving tips
Changing gear The automatic transmission shifts through the
individual gears automatically when it is in trans-
mission position h. This is determined by:
R the selected drive program
R the position of the accelerator pedal
R the road speed
Accelerator pedal position Your driving style influences how the automatic
transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts Holding the vehicle stationary on uphill
gradients G
WARNING
If the clutch overheats, the electronic man-
agement system is automatically deactivated. This interrupts the power transmission. The
vehicle may, for example, roll backwards on
gradients. There is a risk of an accident.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
The clutch may overheat if you hold the vehicle
stationary on uphill gradients by depressing the accelerator pedal. If the clutch overheats, a
warning tone sounds.
All vehicles (except Mercedes-AMG vehi-
cles): theStop
Stop vehicle vehicle Shift
Shiftto
toP
PLeave
Leave
engine running
engine running display message appears in
the multifunction display. You will only be able to
continue your journey once the clutch has
cooled down and the display message in the
multifunction display has disappeared.
Mercedes-AMG vehicles: theTrans. oil
Trans. oil
overheated Drive on with care overheated Drive on with care display
message appears in the multifunction display.
Do not hold the vehicle stationary on uphill gra- dients by depressing the accelerator pedal.
Instead, only ever hold the vehicle stationary on
uphill gradients by:
R depressing the brake pedal
R activating the HOLD function
R applying the electric parking brake
Kickdown Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Mercedes-AMG vehicles: it is only possible to
use kickdown in the automatic drive programs
and in temporary manual drive program M.
When manual drive program Mis selected per-
manently, kickdown is not possible. 158
Automatic transmissionDriving an
d parking

For further information on kickdown in manual
drive program M(Y page 163).
Gliding mode (diesel engines only) Gliding mode is characterised by the following:
R the combustion engine is disconnected from
the drive train
R the engine is running at idling speed
R the gear indicated after the transmission
position hdisappears in the multifunction
display (Y page 157)
Gliding mode can be activated and transmission
position hshown in green under the following
conditions:
R you select the "ECO" setting for the drive sys-
tem within the Individualdrive program. You
can find information about this in the Digital
Owner's Manual
R the speed is within a suitable range
R the type of road is suitable, e.g. no steep uphill
or downhill gradients
R the distance to the vehicle in front is sufficient
R you are no longer depressing the accelerator
pedal
Gliding mode is deactivated under the following
conditions:
R you depress the accelerator pedal
R you depress the brake pedal
R you use the DIRECT SELECT lever to switch
the transmission position (Y page 155)
R you use the DYNAMIC SELECT controller to
change the drive program (Y page 152)
R you activate manual gearshifting
(Y page 161)
R the distance to the vehicle in front is too short
R you leave the suitable speed range
Towing a trailer Not all models can tow a trailer. For further
information, see (Y page 213).
X Drive in the middle of the engine speed range
on uphill gradients.
X Depending on the uphill or downhill gradient,
select a lower gear (Y page 171), even if
cruise control, Distance Pilot DISTRONIC or
the speed limiter are activated. Drive programs
All vehicles (except Mercedes-AMG
vehicles) Drive program C (Comfort)
Drive program Cis characterised by the follow-
ing:
R the vehicle exhibits comfortable, economical
driving characteristics.
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Drive program S (Sport) Drive program Sis characterised by the follow-
ing:
R sporty engine settings.
R the automatic transmission shifts up later.
Fuel consumption may be higher as a result of
the later automatic transmission shift points.
Drive program I (Individual)
In drive program I, the following properties of
the drive program can be selected:
R the drive (engine and transmission manage-
ment)
R the suspension (vehicles with adjustable
damping)
R the steering
R the availability of the ECO start/stop function
R the climate control
Information on configuring drive program Iwith
the multimedia system can be found in the Dig-
ital Owner's Manual.
i To permanently shift the gears manually in
drive program Iusing the steering wheel gear-
shift paddles, select the M(Manual) setting
for the drive. Automatic transmission
159Driving and parking Z

Offroad drive program
The Offroad drive program is characterised by
the following:
R the vehicle exhibits optimised driving charac-
teristics for easily negotiable off-road terrain.
Drive program E (Economy)
Drive program Eis characterised by the follow-
ing:
R comfort-oriented engine settings.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R the automatic transmission shifts up sooner.
This results in the vehicle being driven at
lower engine speeds and the wheels being
less likely to spin.
R gliding mode is activated automatically when
engine-internal conditions are fulfilled and
the accelerator is not depressed. At the same
time the transmission’s clutch opens and the
vehicle rolls freely using its kinetic energy. As a result great distances can be completed
without the engine brake and fuel consump-
tion reduced.
i The availability of gliding mode depends on
various factors, including the following:
R the engine and transmission temperature
R the downhill gradient
R the vehicle speed
R performing regular adaptation functions
When you depress the brake pedal, gliding
mode is deactivated, depending on pedal
pressure.
When you activate cruise control or Distance Pilot DISTRONIC, gliding mode is not availa-
ble.
Mercedes-AMG vehicles Drive program I (Individual)
In drive program I, the following properties of
the drive program can be selected:
R the drive (engine management)
R the transmission management R
the suspension (vehicles with AMG RIDE
CONTROL)
R ESP ®
Information on configuring drive program Iwith
the multimedia system can be found in the Dig-
ital Owner's Manual.
Drive program C (Comfort)Drive program Cis characterised by the follow-
ing:
R the vehicle exhibits comfortable, economical
driving characteristics.
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
R gliding mode is available.
R the ECO start/stop function is available.
Drive program S (Sport) Drive program Sis characterised by the follow-
ing:
R the vehicle exhibits sporty driving character-
istics.
R the automatic transmission shifts up later.
Fuel consumption may be higher as a result of
the later automatic transmission shift points.
R the suspension exhibits stiff springing and
damping settings (vehicles with AIR RIDE
CONTROL).
R gliding mode is not available.
R the ECO start/stop function is not available.
Drive program S+ (Sport Plus)
Drive program S+is characterised by the fol-
lowing:
R the vehicle exhibits particularly sporty driving
characteristics.
R the automatic transmission shifts up later.
R fuel consumption may be higher as a result of
the later automatic transmission shift points.
R the suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIR RIDE CONTROL). 160
Automatic transmissionDriving and parking

R
gliding mode is not available.
R the ECO start/stop function is not available.
Drive program RACE (vehicles with AMG
RIDE CONTROL)
Drive program RACEis characterised by the fol-
lowing:
R the vehicle exhibits driving characteristics
suitable for the racetrack.
R all vehicle systems are set for maximum
sportiness.
R the automatic transmission shifts up later.
R fuel consumption may be higher as a result of
the later automatic transmission shift points.
R the suspension exhibits particularly rigid
springing and damping settings.
R gliding mode is not available.
R the ECO start/stop function is not available. Manual gearshifting
General notes You can shift gears yourself using the steering
wheel gearshift paddles. The transmission must
be in position hto do this.
Depending on which steering wheel gearshift
paddle is pulled, the automatic transmission
immediately shifts into the next gear up or
down, if permitted.
Mercedes-AMG vehicles: to use manual gear-
shifting, you have two options:
R temporary setting
R permanent setting
If you activate manual gearshifting, the multi-
function display will show the current gear
instead of transmission position h.
If manual gearshifting is deactivated, the gears
will be selected automatically. Temporary setting X
To activate: shift the DIRECT SELECT lever to
position h.
X Pull steering wheel gearshift paddle :or;.
The temporary setting will remain active for a
certain amount of time. Under certain condi-
tions, the minimum amount of time is extended, e.g. in the case of lateral acceleration, during an overrun phase or when driving on steep terrain.
X To deactivate: pull steering wheel gearshift
paddle ;and hold it in place.
or X Use the DIRECT SELECT lever to shift the
transmission position.
or X All vehicles (except Mercedes-AMG vehicles):
use the DYNAMIC SELECT button to change
the drive program.
Mercedes-AMG vehicles: use the DYNAMIC
SELECT controller to change the drive pro-
gram.
Permanent setting (Mercedes-AMG
vehicles) Automatic transmission
161Driving and parking Z

X
To activate: shift the selector lever to h.
X Press the :button.
X To deactivate: press button:.
or X If position D (automatic transmission) is
selected for the transmission in drive pro-
gram I: shift to drive program Iwith the
DYNAMIC SELECT controller.
Shifting gears !
Mercedes-AMG vehicles:
the automatic
transmission does not shift up automatically
even when the engine limiting speed for the
current gear is reached. When the engine lim- iting speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the rev counter. There is
otherwise a risk of engine damage. X
To shift up: pull steering wheel gearshift pad-
dle ;.
The automatic transmission shifts up to the
next gear.
All vehicles (except Mercedes-AMG vehi-
cles): if the maximum engine speed in the
currently engaged gear is reached and you
continue to accelerate, the automatic trans-
mission automatically shifts up in order to
prevent engine damage.
X To shift down: pull steering wheel gearshift
paddle :.
The automatic transmission shifts down to
the next gear.
Automatic downshifting occurs when coast-
ing.
If the engine were to exceed the maximum
engine speed when shifting down, the auto- matic transmission protects against engine
damage by not shifting down.
Gearshift recommendation The gearshift recommendation assists you in
adopting a fuel-efficient driving style. The rec-
ommended gear is shown on the multifunction
display.
X Shift to recommended gear ;according to
gearshift recommendation :when shown in
the multifunction display.
Upshifting (Mercedes-AMG vehicles) !
In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the rev counter. There is
otherwise a risk of engine damage. Before the engine speed reaches the red area,
an upshift indicator will be shown on the multi-
function display.
X Shift to recommended gear :when mes-
sage ;is shown in the multifunction display. 162
Automatic transmissionDriving an
d parking

Kickdown
X
For maximum acceleration, depress the
accelerator pedal beyond the pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Shift back up once the desired speed is
reached.
During kickdown, you cannot shift gears using
the steering wheel gearshift paddles. If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
Mercedes-AMG vehicles: it is only possible to
use kickdown in temporary manual drive pro-
gram M. When manual drive program Mis selec-
ted permanently, kickdown is not possible. Problems with the transmission
Problem
Possible causes/consequences and
M MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. The acceleration ability
is deteriorating.
The transmission no lon-
ger shifts into all of the
gears.
Reverse gear can no lon-
ger be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position j.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position h.
X Have the transmission checked at a qualified specialist workshop
immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion. Refuelling
163Driving and pa rking
Z

Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel can
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, fuel can enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. The repair costs are high. Notify a
qualified specialist workshop and have the
fuel tank and fuel lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system could otherwise be blocked by particles fromthe fuel can.
Do not get back into the vehicle during the refu-
elling process; Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, some fuel may spray out when you remove the fuel pump nozzle.
Further information on fuel and fuel quality
(Y page 352). Refuelling
General information Observe the important safety notes
(Y
page 163).
The fuel filler flap is unlocked/locked automat-
ically when you unlock/lock the vehicle with the
key.
The position of the fuel filler cap is displayed
æ in the instrument cluster. The arrow next
to the filling pump indicates the side of the vehi- cle.
Opening the fuel filler flap :
Opens the fuel filler flap
; Tyre pressure table
= Inserts the fuel filler cap
? Instruction label on the fuel type to be refu-
elled
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function
or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics are now in position
g. This is the same as “key removed”.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings open.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on the
inside of fuel filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
X Fill the tank only until the pump nozzle
switches off. 164
RefuellingDriving an
d parking

Vehicles with a diesel engine: the filler neck is
designed for refuelling at diesel filling pumps.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak out. Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle. Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M MSolutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
There is a risk of fire or explosion. X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics are now in position g. This is the same as
“key removed”.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry.
X Refuel the vehicle with at least 5 l of diesel.
X Turn the ignition on for approximately ten seconds (Y page 144).
X Start the engine continuously for a maximum of ten seconds until it
runs smoothly.
If the engine does not start: X Turn the ignition on again for a maximum of ten seconds
(Y page 144).
X Start the engine again continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 79). Refuelling
165Driving and parking Z