2017 MERCEDES-BENZ GLA SUV towing

Index
....................................................... 4Digital Owner's Manual
......................25
Introduction .......................................... .25
Operation ............................................... 25 Introduction
......................................... 26
Environmental protection ......................26
Genuine Mercedes-Benz parts .............. .26
Owner's Manual .....................................27
Operating safety .................................... 27
QR code for rescue card ........................ 30
Data stored in the vehicle ......................30
Copyright information ............................ 31 At a glance
........................................... 32
Cockpit .................................................. 32
Instrument cluster ................................ .34
Multifunction steering wheel ................. 35
Centre console ...................................... 36
Door control panel ................................. 39
Overhead control panel .........................40 Safety
................................................... 41
Panic alarm ............................................ 41
Occupant safety .................................... 41
Children in the vehicle ........................... 56
Pets in the vehicle ................................. 67
Driving safety systems ........................... 68
Protection against theft .........................76 Opening and closing
...........................79
Key ........................................................ 79
Doors ..................................................... 86
Luggage compartment ........................... 89
Boot .......................................................94
Side windows ......................................... 97
Panorama sliding sunroof .................... 101 Seats, steering wheel and mirrors
..106
Correct driver's seat position .............. 106
Seats ................................................... 106
Steering wheel ..................................... 111
Mirrors ................................................. 112 Memory function ................................. 115 Lights and windscreen wipers
.........116
Exterior lighting ................................... 116
Interior lighting .................................... 119
Replacing bulbs ................................... 120
Windscreen wipers .............................. 124 Climate control
................................. 128
Overview of climate control systems ... 128
Operating the climate control sys-
tems .................................................... 131
Air vents .............................................. 141 Driving and parking
..........................143
Running-in notes .................................. 143
Driving ................................................. 143
DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles) ......... 151
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) .................... 152
Manual transmission ........................... 153
Automatic transmission ....................... 154
Refuelling ............................................. 163
Parking ................................................ 166
Driving tips .......................................... 169
Driving systems ................................... 176
Towing a trailer .................................... 212 On-board computer and displays
....217
Important safety notes ........................ 217
Displays and operation ........................ 217
Menus and submenus ......................... 220
Display messages ................................ 234
Warning and indicator lamps on the
instrument cluster ............................... 264 Multimedia system
...........................277
General notes ...................................... 277
Important safety notes ........................ 277
Function restrictions ............................ 277
Operating system ................................ 277 Stowing and features
.......................288
Loading guidelines ............................... 288 2
Contents

Stowage areas ..................................... 288
Features .............................................. 296 Maintenance and care
......................302
Engine compartment ........................... 302
ASSYST PLUS ...................................... 306
Care ..................................................... 308 Breakdown assistance
.....................315
Where will I find...? .............................. 315
Flat tyre ............................................... 317
Battery (vehicle) .................................. 322
Jump-starting ....................................... 325
Towing away and tow-starting ............. 327
Fuses ................................................... 331 Wheels and tyres
.............................. 334
Important safety notes ........................ 334
Operation ............................................ 334
Winter operation .................................. 336
Tyre pressure ....................................... 337
Changing a wheel ................................ 342
Wheel and tyre combinations .............. 347
Emergency spare wheel ....................... 348 Technical data
................................... 350
Information on technical data .............. 350
Vehicle electronics .............................. 350
Identification plates ............................. 351
Service products and capacities .......... 352
Vehicle data ......................................... 358
Vehicle data for off-road driving .......... 359
Trailer tow hitch ................................... 359 Contents
3

Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anticipatory occupant protection
see PRE-SAFE ®
(anticipatory
occupant protection)
Approach/departure angle .............. 175
Aquaplaning ...................................... .172
Ashtray ............................................... 298
Assistance display (on-board com-
puter) ................................................. .226
Assistance menu (on-board com-
puter) ................................................. .226
ASSYST PLUS
Displaying a service message ....... .307
Driving abroad ............................... 307
Hiding a service message .............. 307
Information about Service ............. 307
Resetting the service interval dis-
pla y................................................ 307
Service message ............................ 306
Special service requirements ......... 307
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 76
Function ........................................... 76
Switching off the alarm .................... 76
ATTENTION ASSIST
Activating/deactivating ................. 227
Display message ............................ 252
Function/note s............................. 206
Audio 20
Driving dynamics display ............... 192
Audio menu (on-board computer) .... 223
Authorised workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 248
see Lights
Automatic engine start (ECO start/
stop function) .................................... 149
Automatic engine switch-off (ECO
start/stop function) .......................... 148 Automatic front-passenger front
airbag deactivation
Display message ............................ 244
Automatic front-passenger front
airbag deactivation system
Operation ......................................... 49
Problems ......................................... 53
System self-test ............................... 52
Automatic headlamp mode .............. 116
Automatic transmission
Accelerator pedal position ............. 158
Changing gear ............................... 158
DIRECT SELECT lever ..................... 155
Drive program display .................... 155
Drive programs .............................. 159
Driving tip s.................................... 158
DYNAMIC SELECT button (all vehi- cles except Mercedes-AMG vehi-
cles) ............................................... 151
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) .............. 152
Emergency running mode .............. 163
Engaging drive position .................. 156
Engaging neutral ............................ 156
Engaging park position
(Mercedes-AMG vehicles) .............. 157
Engaging park position automati-
cally ............................................... 155
Engaging reverse gear ................... 156
Engaging the park position ............ 155
Gliding mod e................................. 159
Holding the vehicle stationary on
uphill gradients .............................. 158
Kickdown ....................................... 158
Manual shifting .............................. 161
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 231
Overview ........................................ 154
Problem (fault) ............................... 163
Pulling away ................................... 146
Selector lever ................................ 156
Starting the engine ........................ 146
Steering wheel gearshift paddle s... 161
Trailer towing ................................. 159
Transmission position display ........ 157
Transmission position display
(DIRECT SELECT lever) ................... 155
Transmission positions .................. 157 Index
5

Automatic transmission emer-
gency running mode
.........................163
Auxiliary heating
Activating/deactivating ................. 138
Activating/deactivating (on the
centre console ).............................. 138
Remote control .............................. 138
Setting ........................................... 230
Auxiliary heating/ventilation
Display message ............................ 262
Important safety notes .................. 137
Problem (display message) ............ 141
Setting the departure time ............. 139
Auxiliary ventilation
Activating/deactivating ................. 138
Activating/deactivating (on the
centre console ).............................. 138
Remote control .............................. 138
Axle load, permissible (trailer tow-
ing) ...................................................... 359 B
Back button ....................................... 278
Bag hook ............................................ 293
Ball coupling
Folding in ....................................... 215
Folding in/out ................................ 214
Folding out ..................................... 214
BAS (Brake Assist System) ................. 69
Basic settings
see Settings
Battery (key)
Checking .......................................... 82
Important safety notes .................... 82
Replacing ......................................... 82
Battery (vehicle)
Charging ........................................ 324
Display message ............................ 250
Important safety notes .................. 322
Jump starting ................................. 325
Belt
see Seat belts
Belt tensioner
Activation ......................................... 53
Belt warning ......................................... 46 Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 227
Display message ............................ 253
Notes/function .............................. 209
Trailer towing ................................. 210
Blower
see Climate control
Bluetooth ®
Searching for a mobile phone ........ 281
Searching for a mobile phone
(device manager) ........................... 282
See also Digital Owner's Manua l... 277
Telephony ...................................... 280
Bonnet
Active bonnet (pedestrian protec-tion) ............................................... 302
Closing ........................................... 304
Display message ............................ 261
Important safety notes .................. 302
Opening ......................................... 303
Boot
Important safety notes .................... 94
Opening (automatically from out-
side) ................................................. 95
Opening (from outside the vehi-
cle, HANDS-FREE ACCESS) ........ 91, 95
Opening automatically from
inside ............................................... 96
Boot lid
see Tailgate
Boot load (maximum) ........................ 358
Brake
EBD .................................................. 75
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 241
Notes ............................................. 356
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamp
Replacing bulb s............................. 123
Brake lamps
Adaptive ........................................... 71 6
Index

Display message ............................ 247
Brakes
ABS .................................................. 68
BAS .................................................. 69
Brake fluid (notes) ........................ .356
Braking assistance appropriate to
the situation ..................................... 71
Display message ............................ 235
Driving tips ................................... .170
Hill start assist ............................... 147
HOLD function ............................... 186
Important safety notes .................. 170
Parking brake ................................ 167
Warning lamp ................................. 266
Braking assistance appropriate to
the situation
Function/notes ................................ 71
Breakdown
Where will I find...? ........................ 315
see Flat tyre
see Tow-starting
see Towing away
Buttons on the steering column ...... 218C
Calling up a fault see Display messages
Car
see Vehicle
Car wash (care) ................................. 308
Care
Automatic car wash ....................... 308
Carpets .......................................... 314
Display .......................................... .312
Exhaust pipe .................................. 312
Exterior lighting ............................ .311
Gear or selector lever .................... 313
High-pressure cleaner .................... 309
Interior .......................................... .312
Matt paintwork .............................. 309
Notes ............................................. 308
Paint .............................................. 309
Plastic trim ................................... .312
Reversing camera .......................... 311
Roof lining ...................................... 314
Seat belt ........................................ 313
Seat cover ..................................... 313 Sensors ......................................... 311
Steering wheel ............................... 313
Trim pieces ................................... .313
Washing by hand ........................... 308
Wheels .......................................... .310
Windows ........................................ 310
Wiper blades .................................. 310
Wooden trim .................................. 313
CD
See also Digital Owner's Manual ... 277
CD player (on-board computer) ........224
Central locking
Automatic locking (on-board com-
puter) ............................................. 229
Locking/unlocking (key ).................. 79
Centre console
Lower section .................................. 37
Upper section .................................. 36
Changing a wheel
Wheels and tyres ........................... 343
Child
Restraint system .............................. 57
Child seat
Forward-facing restraint system ...... 61
i-Size ................................................ 57
ISOFIX .............................................. 57
On the front-passenger sea t............ 60
Rearward-facing restraint system .... 61
Recommendations ........................... 65
Suitable positions ............................ 61
Top Tether ....................................... 59
Child-proof locks
Important safety notes .................... 66
Rear doors ....................................... 67
Children in the vehicle
Important safety notes .................... 56
Cigarette lighter ................................ 298
Cleaning
Mirror turn signal ........................... 311
Trailer tow hitch ............................. 312
Climate control
Air conditioning ............................. 129
Auxiliary heating/ventilation .......... 137
Controlling automaticall y............... 132
Convenience opening/closing
(air-recirculation mode) ................. 136
Cooling with air dehumidification .. 132
Demisting the windows .................. 135 Index
7

BAS (Brake Assist System) .............. 69
Distance warning function ............... 69
ESP
®
(Electronic Stability Pro-
gram) ............................................... 72
Important safety guidelines ............. 68
Overview .......................................... 68
Driving system
Distance Pilot DISTRONIC ............. 180
DYNAMIC BODY CONTROL ............ 191
Parking assist PARKTRONIC .......... 193
Parking Pilot .................................. 196
RACE START (Mercedes-AMG
vehicles) ........................................ 188
Speed limiter ................................. 178
Start-off assis t............................... 187
Driving systems
360°camera .................................. 204
AMG RIDE CONTROL sports sus-
pension .......................................... 189
ATTENTION ASSIST ........................ 206
Blind Spot Assist ............................ 209
Cruise control ................................ 176
Display message ............................ 252
HOLD function ............................... 186
Lane Keeping Assist ...................... 210
Lane package ................................ 209
Reversing camera .......................... 200
Traffic Sign Assist .......................... 207
Driving tips
Aquaplaning ................................... 172
Automatic transmission ................. 158
Brakes ........................................... 170
Distance Pilot DISTRONIC ............. 186
Downhill gradient ........................... 171
Driving abroad ............................... 116
Driving in winter ............................. 172
Driving on flooded roads ................ 172
Driving on sand .............................. 175
Driving on wet roads ...................... 172
Fuel ................................................ 169
General .......................................... 169
Icy road surfaces ........................... 172
Limited braking efficiency on sal-
ted roads ....................................... 171
New brake pads/linings ................ 171
Off-road driving .............................. 173
Running-in tip s............................... 143
Snow chains .................................. 337 Symmetrical dipped beam ............. 116
The first 1500 km .......................... 143
Towing a trailer .............................. 213
Travelling uphill .............................. 175
Tyre ruts ........................................ 175
Wet road surface ........................... 171
DSR (Downhill Speed Regulation)
Display message ............................ 252
Function/note s............................. 190
DVD video
Operating (on-board computer) ..... 224
See also Digital Owner's Manua l... 277
DYNAMIC SELECT button (all vehi-
cles except Mercedes-AMG vehi-
cles) .................................................... 151
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) ................. 152
DYNAMIC SELECT switch
Climate control (air conditioning) .. 130
Climate control
(THERMOTRONIC) .......................... 131 E
EASY-PACK tailgate see Tailgate
EBD (electronic brake force distri-
bution)
Display message ............................ 237
Function/note s................................ 75
ECO display
Function/note s............................. 169
On-board computer ....................... 221
ECO start/stop function
Deactivating/activating ................. 149
General information ....................... 148
Important safety notes .................. 148
Introduction ................................... 148
Electromagnetic compatibility
Declaration of conformity ................ 27
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 56
Emergency braking
see BAS (Brake Assist System) 10
Index

Applying or releasing manuall
y...... 168
Display message ............................ 237
Electric parking brake .................... 167
Emergency braking ........................ 169
General information ....................... 167
Releasing automaticall y................. 168
Warning lamp ................................. 272
Parking lamps
Display message ............................ 247
Switching on/of f........................... 117
Parking Pilot
Cancelling ...................................... 200
Detecting parking spaces .............. 196
Display Message ............................ 253
Exiting a parking space .................. 199
Function/note s............................. 196
Important safety notes .................. 196
Parking .......................................... 197
Towing a trailer .............................. 196
PASSENGER AIR BAG
Display message ............................ 244
Indicator lamps ................................ 42
Problems (malfunctions) ................ 244
Pedestrian protection
see Bonnet
Petrol .................................................. 353
Pets in the vehicle ............................... 67
Phone book
See also Digital Owner's Manua l... 277
Plastic trim (cleaning instruc-
tions) .................................................. 312
Power windows
see Side windows
PRE-SAFE ®
(anticipatory occupant
protection)
Operation ......................................... 55
PRE-SAFE ®
(preventive occupant
safety system)
Display message ............................ 241
Protection against theft
ATA (Anti-Theft Alarm system) ......... 76
Immobiliser ...................................... 76
Interior motion sensor ..................... 77
Tow-away protection ........................ 76
Protection of the environment
General notes .................................. 26 Pulling away
Automatic transmission ................. 146
General notes ................................ 146
Hill start assist ............................... 147
Manual transmission ...................... 146
Trailer ............................................ 147 Q
QR code Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 30
Qualified specialist workshop ........... 30 R
RACE START important safety notes ................... 188
RACE START (Mercedes-AMG vehi-
cles) .................................................... 188
RACE TIMER (on-board computer,
Mercedes-AMG vehicles) .................. 232
Radio
Selecting a station ......................... 223
see separate operating instructions
Radio mode
See also Digital Owner's Manua l... 277
Radio-based vehicle components
Declaration of conformity ................ 27
Rain closing feature (panorama
sliding sunroof) ................................. 103
Reading lamp ..................................... 119
Rear bench seat
Folding the backrest forwards/
back ............................................... 292
Rear compartment
Setting the air vents ...................... 142
Rear foglamp
Changing the bulb .......................... 123
Display message ............................ 247
Switching on/of f........................... 117
Rear lamps
see Lights
Rear seat
Adjusting the angle of the backr-
ests ................................................ 293
Rear shelf ........................................... 294 Index
17

Tyres/wheels ................................. 347
Vehicle data ................................... 358
Telephone
Accepting a call (multifunction
steering wheel) .............................. 225
Authorising a mobile phone (con-
necting) ......................................... 281
Authorising a mobile phone via
the device manager (connecting) ... 282
Connecting a mobile phone
(device manager) ........................... 282
Connecting a Mobile phone (gen-
eral information) ............................2 80
Display message ............................ 263
Introduction ................................... 225
Menu (on-board computer) ............ 225
Number from the phone book ....... .225
Redialling ....................................... 226
Rejecting/ending a call ................. 225
See also Digital Owner's Manual ... 277
Telephone compartment ................ 290
Telephone module with Bluetooth ®
(SAP profile) Activating and connecting the
module .......................................... .284
Charging a mobile phone .............. .286
Connecting the mobile phone ....... .284
Connecting the module via a USB
cable .............................................. 283
Data modem mode ........................ 285
Installing the module ..................... 283
Introduction ................................... 283
Saving/deleting the PIN for the
SIM card ........................................ 285
Settings ......................................... 285
SIM card mode .............................. 284
Text messages ............................... 285
Transferring the phone book .......... 285
Temperature
Coolant .......................................... 218
Coolant (on-board computer,
Mercedes-AMG vehicles) .............. .231
Engine oil (on-board computer,
Mercedes-AMG vehicles) .............. .231
Outside temperature ..................... .217
Setting (climate control) ................ 133
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 231 TEMPOMAT
Function/notes ............................ .176
Text messages
Telephone module with Blue-
tooth ®
(SAP profile) ....................... 285
Through-loading ................................ 291
Timing (RACETIMER) ......................... 232
TIREFIT kit .......................................... 319
Declaration of conformity ................ 28
Important safety notes .................. 319
Storage location ............................ 317
Tyre pressure not reached ............. 321
Tyre pressure reached ................... 321
Tool
see Vehicle tool kit
Top Tether ............................................ 59
Total distance recorder .................... 221
Tow-away protection
Activating ......................................... 76
Deactivating ..................................... 77
Function .......................................... .76
Tow-starting
Emergency engine starting ............ 331
Fitting the towing eye .................... 328
Important safety notes .................. 327
Removing the towing eye ............... 329
Towing
Important safety notes .................. 327
Notes for 4MATIC vehicles ............ 330
Transporting the vehicle ................ 330
Towing a trailer
Axle load, permissibl e.................... 359
ESP ®
(Electronic Stability Pro-
gram) ............................................... 75
Failure check for LEDs ................... 216
General notes ................................ 213
Parking Pilot .................................. 196
Pulling away with a traile r.............. 147
Trailer tow hitch display message .. 262
Towing away
Fitting the towing ey e.................... 328
Removing the towing eye ............... 329
With both axles on the ground ....... 329
With front axle raised ..................... 329
Towing eye ......................................... 317 Index
21