2017 MERCEDES-BENZ E-CLASS COUPE Owners Manual

Problem
Possible causes/consequences and M
MSolutions #
Check the battery using the battery check lamp and replace if necessary . #
Use the emer gency keyto lock or unlock theve hicle . #
Have theke ych ecked at a qualified specialist workshop.
Yo u ha velost a key. #
Have theke y deacti vated at a qualified specialist workshop. #
If necessar y,ha ve the loc kschanged as well. Doors
Note
s onthe additional door lock The additional door lock is only
available for
ve hicles forth eUni ted Kingdom. &
WARNING Risk of inju ryto persons
inside theve hicle when the additional
door lock is activated
If th e additional door lock is activated, the
doors can no longer be opened from the
inside.
If th ere are persons in theve hicle, they can
no longer le aveth eve hicle, e.g. in hazardous
situations. #
Never lea vepersons unattended in the
ve hicle, particularly children, elderly
persons or persons in need of help. #
Ifth ere are persons in theve hicle, do
not activate the additional door loc k. The additional door lock is automatically activa‐
te d:
R After locking theve hicle with thekey.
R After locking theve hicle using KEYLESS-GO.
% After locking theve hicle, the horn can be
operated for a short time. %
After locking theve hicle, pressing the button
to centrally unlock theve hicle from inside
will trigger an alarm (→ page 63).
If th e additional door lock is activated, the doors
cann otbe opened from the inside.
Yo u can deactivate the additional door lock by
deactivating the interior pr otection (→ page84). Un
locking and opening the doors from the
inside Un
ited Kingdom onl y:obser vethe no tes on the
additional door lock (→ page 62).62
Opening and closing

#
Pull door handle 2.
Locking pin 1pops up when the door is
unloc ked. Locking/unlocking
theve hicle centrally from
th e inside #
Tounlo ck:press button 1. #
Tolock: press button 2.
This does not lock or unlock the fuel filler flap.
The vehicle is not unloc ked:
R Ifyo u ha veloc kedth eve hicle using thekey. R
Ifyo u ha veloc kedth eve hicle using KEY‐
LESS-GO. Un
locking/locking theve hicle via a mobile
phone Re
quirements:
R Vehicle with the "Digital Car Key in the
smartphone" function.
R The "Digital Car Key in the smartphone" func‐
tion is activated via the Mercedes me con‐
nect web app: https://www.mercedes.me.
R Suitable mobile phone with NFC aerial (Near
Field Communication) and Secure Element.
R Suf ficient charge leve l of the mobile
phone. On some mobile phones, the function
is also available when the battery is dis‐
ch arge d.
If th eve hicle has been par kedfo r longer than
two weeks, the NFC aerial in the door handle is
deactivated. Pull the door handle toactivate the
NFC aerial again. Opening and closing
63

%
You can check the suitability of your mobile
phone byentering the phone number at
https://www.mercedes.me.
Information about suitable mobile phones
can be obtained from your Mercedes-Benz
Service Centre or on the Internet at http://
www.mercedes-benz.com/connect.
% The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair the functionality. #
Touch the door handle on the driver's door in
th e area where NFC aerial 1is located with
th e part of the mobile phone where the NFC
aerial is located.
The vehicle is loc ked or unloc ked alternately.
If yo u lose your mobile phone, deactivate the
"Digital Car Key in the smartphone" service in
Mercedes me connect at https://
www.mercedes.me. %
Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions. Lo
cking and unlocking theve hicle with KEY‐
LESS-GO Re
quirements:
R The key must be outside theve hicle.
R The dis tance between theke y and theve hicle
must not exceed 1 m.
R The driver's door and the door at which the
door handle is used must bo thbe closed. 64
Opening and closing

#
Tounlo cktheve hicle: touch the inner sur‐
fa ce of the door handle. #
Tolock theve hicle: touch sensor sur face
1 or2. #
Convenience closing: touch recessed sen‐
sor su rface 2for an extended pe riod.
% For fur ther information on con venience clos‐
ing (→ page 75).
If yo u open the boot lid from outside, the boot lid
is automatically unloc ked. Problems with KEYLESS-GO
Problem
Possible causes/consequences and M
MSolutions
Yo u can no lon ger lock or unlock the
ve hicle using KEYLESS-GO. Po
ssible causes:
R KEYLESS-GO has been deactivated .
R The key bat tery is dischar ged or near lydischar ged.
R There is inter fere nce from a po werful radio signal source. Opening and closing
65

Problem
Possible causes/consequences and M
MSolutions
R The key is faulty. #
Activate KEYLESS-GO . #
Check the battery using the battery check lamp and replace if necessary . #
Use the emer gency keyto lock or unlock theve hicle . #
Have theve hicle and keych ecked at a qualified specialist workshop. Switching
the automatic locking feature
on/off The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds.
Danger of being loc ked out when the function is
activated:
R Ifth eve hicle is being tow star ted/pushed.
R On a roller dynamome ter. 66
Opening and closing

Un
locking/locking the driver's door using
th e emer gency key element %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key element. #
Insert the emer gency key in toopening 1in
th e co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
st ra ight as possible away from theve hicle
until it releases. #
Release the door handle. #
Tounlo ck:turn the emer gency key anti-
clo ckwise toposition 1. #
Tolock: turnthe emer gency key clo ckwise to
position 1. #
Carefully press the co ver onto the lock cylin‐
der until it engages and is seated firm ly. Boot
Opening the bo
otlid &
WARNING Risk ofexhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
boot lid is open when the engine is running,
especially if theve hicle is in motion. #
Alw ays switch off the engine before
opening the boot lid. #
Never drive with the boot lid open. Opening and closing
67

*
NO
TEDama getothe boot lid byobs ta‐
cles ab ovetheve hicle The boot lid swings upwards when it is
opened. #
Therefore, make sure that there is suf fi‐
cient clearance ab ovethe boot lid. Yo
u ha vethefo llowing options toopen the boot
lid: #
With th e boot lid unloc ked, press theto p of
th est ar. #
Vehicles with boot lid conve nience clos‐
ing feature: withthe boot lid stopped in an
intermediate position, pull it upwards and
re lease as soon as it begins toopen.
% Toopen the boot lid, pull on thefo lded-out
st ar when there ve rsing camera is activated. #
Press and hold thep button on thekey. #
Pull boot lid remo teoperating switch 1. #
Vehicles with HANDS-FREE ACCESS: move
yo ur foot below the bumper (→ page 70).
Ve hicles with boot lid conve nience closing:if
an object restricts the boot lid during the auto‐
matic opening process, the obs tacle de tection
st ops the boot lid. The obs tacle de tection func‐
tion is only an aid and is not a substitu teforyo ur
attentiveness. Closing
the boot lid &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. &
WARNING Risk of becoming trapped
du ring au tomatic closing of the boot lid
Pa rts of the body could become trapped dur‐
ing automatic closing of the boot lid. More‐
ove r,people, e.g. children, may be standing 68
Opening and closing

in
the closing area or may enter the closing
area during the closing process. #
Make sure that nobody is in the vicinity
of the closing area during the closing
process. #
Use one of thefo llowing options tostop
th e closing process:
R Press thep button on thekey.
R Press or pull there mo teoperating
switch on the driver's door.
R Press the closing or locking button
on the boot lid.
R Press theto p of thest ar on the boot
lid. Ve
hicles with HANDS-FREE ACCESS: it is also
possible tostop the closing process bymoving
yo ur foot in a kicking motion under there ar
bumper.
Yo u ha vethefo llowing options toclose the boot
lid: #
Pull the boot lid down using the handle
re cess and push it closed. #
Vehicles with boot lid conve nience clos‐
ing: press and hold thep button on the
ke y (with theke y in the vicinity of theve hi‐
cle). #
Vehicles with boot lid conve nience clos‐
ing: press closing button 1inthe boot lid. #
Vehicles with boot lid conve nience clos‐
ing and KEYLESS-GO: press locking button
2 inthe boot lid.
If a key is de tected outside theve hicle, the
boot lid closes and theve hicle is loc ked. #
Vehicles with boot lid conve nience clos‐
ing: press boot lid remo teoperating switch
1. Opening and closing
69